Vodafone India Complaints & Reviews

— forwarded message —
From: sach ka saathee
Date: 28 july 2017 at 17:52
Subject: fwd: 24 hrs hue card active nahi hua ab tak
To: appellate. [protected]@vodafone.com

— forwarded message —
From: sach ka saathee
Date: 27 july 2017 at 22:33
Subject: re: 24 hrs hue card active nahi hua ab tak
To: "vodafonecare. Mum", nodal. [protected]@vodafone.com

31 hrs hue ab tak...

I recharged my mobile no. [protected] my airtel money wallet of rs 152. And i get a talk time rcvd of rs 4.51, and gst rs23.19 ; access fee of rs 124.3 dedicated, new bal rs0.01.

Another one recharged rs15. Talktime rcvd rs0.09; gst rs2.39; access fees rs12.62, dedicated. New bal rs0.01. Please tell me what is the purpose of the access fees? Why did you charge me without my knowledge. I need my money back, either me talk time...

Dear Sir/Madam,
My Mobile No. is [protected] Pune, Maharashtra, India. I entered Wrong pin No. More than three time Now its Asking PUK no. which I have not. Pl. mail me PUK No. for the same.

Thanks & Regards
Sameer Sayyed

email: [protected]@gmail.com...

Sir/madam
I am md nasiruddin from west bengal a valuable customer of your company since 2007. I have two registered voda sim with no [protected] &[protected] last 28th july 2017 i recharged the sim with no [protected] by 346 but no 3g/4g data was given. I contacted your vodafone executive 10 time and requested but they misbehave with me. Sorry to say i have decided to go another company due to misbehaviour of your execuitive with my family,...

My mobile no is [protected] using 4 months. I recharged data pack monthly regularly. When i using google broswing
They (Vodafone) are auto activating unknown services without any prior notice or consent. And deducting my balance illegaly it happen often.
And when i connected to customer care for the issue they replied in cunning way you activated these services. Then they begun drama of call trasnfering to other vodafone excutive...

I'm activate the happy hour pack of RS 17 for 1 hour at 11:[protected] but after some minutes at 11:35 a message will send to me which was 'Hello, your Super Hour internet pack has ended. Hope you enjoyed unlimited surfing! To start another Happy Hour, dial *444*17#' how it is possible please refund my balance......

I have been charged rs 168 saying that i called to 51717 and talked for 12.10 mins on 3rd july 2017. Which is in all the way u realistic. First of all, with other telecom subscriber 51717 is invalid number. My this mobile cell phone is kept at home and never cross rental bill rs 90/- this month i received rs 271/- which s unrealistic. Something is fishy game by vodafone. Guys please be aware of this kind of fraud, if you face the same problem...

Not receiveing incoming calls vodafone india

Please note that i have not been receiving incoming calls and sms on my vodafone no [protected]

However i am able to make outgoing calls and also i can use internet.

This problem of incoming calls is ruining all my business and customer relationship.

Replies by vodafone are pathetic and they simply se we can't do anything.
br...

I recharged for 6 gb 4g data.
After 1 day i seems that internet speed down as 2g.
I tried to call to vodafone customer care bit when i select option to talk with vodafone customer care executive the call has been restart with automatic records.
Also i unable to send any sms.
I am tired.
Please resolve on priority basic.
I am waiting for positive solution....

Recently activated offer in vodafone which has 4 gb 4g data (1-month validity). Only a few mb data has been used till now. Now due to some reason, i deactivated my internet service by sending message "stop" to 1925 (This sms is also chargeable) but they deactivated my internet pack. Now when i activated it back, my balance of around 3.5 gb has been gone. I lost 3.5 gb data. According to trai, start/stop is meant for internet usage in main...

I was given retention offer and was told my plan will be rs 99 and since april they have been charging rs 50 that is more that rs 200 and after much argument they agreed to give me a new plan with rs 100 waiver.
1) plan is not yet changed
2) asked for sup call no call back and when i call back advisor cuts mg call twice.

I'm much better off convert to prepaid or port with better offer of data and calling.br...

My decade old vodafone number [protected] has been blocked today (28/07/2017) without any prior notice under ucc. I have not used this number for any promotional activity but this is my sole contact information for my business associates to contact me.

It is a severe loss to my business with immediate effect with trai and vodafone discontinuing my number. They should have raised the concern and investigated before taking this...

Have requested for mobile number portability from idea to vodafone. After then vodafone executive asked the proof for the connection. I sent that proof to their email id on 24/07/2017 but still now the formalities not done by them. They didn't ask my photo, my signature. Also they not yet visited me. The executive told me on 29/07/2017 mnp will done. But how it is possible, without my photo, signature, how did they completed the process....

Yesterday in no. you has send the message. in the message you tald that if i recharge 199 so you take 1 gb data per day and unlimited call for 28 days but now they told me only 1 gb data for 28 days. its mean you told fib to me. Vodafone is very bad network company. i am not suggest for using Vodafone now....

Dear sir / mam,

My self bhavin vyas my cell no is [protected]

Since 2006 i am using vodafone services was yesterday i received my cell no bill and in the sms charges taken by you 5741-/,

Sir since 2006 kindly check my past bill detail i was not using this much msg and when i was sending 1 msg for my office college he will received 100 time of my msg, it is done or happen automatically,
br...

I wanted to port my existing mobile number from current to other service provider. So i typed porting message "port my number" to 1900 and clicked on send. But after few seconds message can not be sent displayed on my screen. Then again and again i tried to send this message but every time message can not be sent came on my screen. Then i recharged my number with rs. 50 and tried again to send poring message to 1900 but still message not...

I bought vodafone internet dongle from vaishali nagar branch, ajmer in february and prepaid ₹3000 for 3 months as told by the agent on informing him that i only need this service for that much time. The data according to that should end in april but it continued to work in may as well. On informing the outlet about the same and willing to pay for the usage of may month, they continue to send me the bill for the following months even when...

Good day, i've bought a new phone and vodafone sim card in may, 2017. Problem started on 24th of july. There were some services which were activated in my phone without my knowledge and my balance was deducted. I never requested for any such services (Game pack, mmovies pack to name a few). I called vodafone customer care executive and they told me that they'll resolve the issue, and they did. The very next day above mentioned services were...

Sir/madam
Am pospaid plan customer. My number is under fk products company. I want to change my number to a prepaid plan. Please help me to change my number to a prepaid plan from postpaid plan. Please do this thing as soon as possible. It will be grateful for me i[censored] let me know about prepaid plan call offers and prepaid plan internet offers. Thank you....

I applied for porting from vodafone to airtel on 11th july 2017, following which vodafone made a retention request and i obliged. I explicitly told vodafone that i did all the paper work and i am not sure if it's now possible, but vodafone assured me it is very much possible if i simply reply back to their e-mail with an 'yes'. And this went on for 2 weeks and after exchanging several emails and conformations over phone vodafone neglected...