Vodafone India Complaints & Reviews

Mobile no. [protected]
I had paid my mobile bill through my banks mobile app. Just because i am not using vodafones application to make the payments, they are purposely barring my calls and not willing to de barr when i had already shared my transaction id.

Being in an advanced world a mobile company taking 72 hrs to update the payment made by the customer is a true case of arrogance by vodafone.
And the customer care executives are least bothered about the customer's troubles.
I have already faced a financial loss of rs. 50000 just because i was not able to make timely calls from my mobile even after paying my bills.

This company had never informed me that the payments made through banks will take 72 hrs to be updated.

Kindly look into the matter and buy me a compensation for my financial losses

Jennies george

Sri i m working out of india and i had my Vodafone sim with me and nw i am not geting that sim card i like to request if i will get same number which i was having before becase i have my whatsapp acount on that no and all my freands having that number only
I hope u understand my problem thankfully

Some lifestyle pack was activated illegally by vodafone and rs. 75 was deducted from my account for no reason.

Events:

On july 17th i received a message that your lifestyle pack would expire on july 20th. (I thought it's probably a free service and there's no harm in letting it expire)

On july 20th, rs. 75 was deducted from my account for the renewal of this service which was never requested by me. (For some reason i missed the sms and only saw it when i received another message about the expiry of the pack)

On calling the customer care representative, was notified that the amount cannot be refunded because the system won't allow them to. On asking what are the advantage of the pack (Since the amount was already deducted and service was active till aug 4th), the representative had no clue, as if it's a useless pack.

I had been using vodafone for a long time and this is the first time i am facing such an issue with vodafone. I request for a refund immediately as this is no less than looting customers

Dear sir
Am using vodafone prepaid sim, my number is 99*89, today (01.08.2017) 10.00 am i have received a text message from vodafone like "enjoy 200 local & std minutes for 28 days at rs 44., i have done recharge for rs. 44, but the benefit credited as 100 mb data for one week, instead of free local and std minutes, i have called and asked about that incorrect credit, they are saying not possible to change the benefit, you have to recharge again to rs. 30 and again 44 rs. Am using nokia basic keypad mobile no usage of data on that mobile, they are not taking any responsible to this issue, kindly give me a solution recharge ref. Id is trans id ch[protected] thank you

—
Victor. S

For about 4 months ago my vodafone [protected] number was barred from sending SMS. I called the customer care and they said i need to register with TRAI. I of course send messages to my friends and relatives only. How come they Barr outgoing SMS without my knowledge? Need assistance to unbarr.

Thanks

Dear sir/mam,

I have got vodafone offer message in my vodafone no. [protected]
Recharge 345 you got 56 day internet 1 gv daily and local & std call free
For 56 days.
Then i have recharge 345 rupees in my vodafone no. [protected]
Date -29 june 2017.
But one message i got from vodafone 27 july,
Hi your validity of your internet pack has expired. And local and std call not work,
I called to vodafone care and told my query, but he is given me excuse for this
And told me this is happening because of gst tax,
Sir,

Kidly provide me my same offer plan, which i got a message from vodafone customer service.

Thanks & regards
Brajendra gupta
Mob [protected]
Bulandshahr up

In bill m/o जून 2017 paid on July VAS charged Rs-195/-added in bill was totaly worang because I am not use any kind of this service so please reverse this amount from bill and intimate me otherwise I will close vodafone connection. I am going two time at vodafone gallery but not reverse this amount.

My caller tune is not set yet. While i already called to the coustomer care 5 or 6 time. So please sir can set my name caller tune.

I went to europe for 10 days and recharged my postpaid account with rs.3500/- as iroam pack as the company promised that it has complete network coverage in europe.
But on arrival after repeated searching and selection (As they said to do) of network i couldn't connect to any network in both paris and switzerland.
And for that i had to get a local sim in emergency for communication and data and for which i had to pay almost the double amount.
Again on my departure to india there was a small layover at dubai for 1 hr and on just switching on my cellphone i recieved every type of vodafone network messages and a complete network without any search.
So i want to know that when vodafone couldnt get me any service in europe for which they charged me, then why should i pay them such amount.
Please look into the matter and help me with my problems so that i could get the refund or credit back.

Dear sir/mam,
I am a customer of vodafone postpaid. My mobile no is [protected]. My plan is 299 but my postpaid bill generated was above rs. 700 rupees (Continuasly despise of bad network in our area). Then i have requested them to give a minimum pack just to continue the number they offered me 199 pack saying bill will not exceed 250. But still i am getting bill of rs400 + every month without any calling (As no network available).
Now i have requested for no portability but vodafone is not providing me full n final bill everyday they are adding to the bill and unnecessarly rejecting my requested.
Please do the needful asap as i am fed up with the cce behaviour. One of the team lead said there should be no connection between no network n heavy billing n shut the phone down (Cce tl named as yash).
Thanks
Rajni

Dear Sir/Madam,

I would Like to inform that My Vodafone Number "[protected]" which is Lost while Changing my device. So Please Kindly Block my Number immediately to prevent Miss use.

Thanking You

Your's Sincerely,

Arnab Das
Howrah, West Bengal
711101
Email Id: arnab.[protected]@gmail.com

Waiting for reply

I was using one vodafone prepaid sim card for my family. We came to usa 6 months ago. Because of that we were not using that sim card from last 3 months. Now we are coming back to india. And i want that number back to be activated.
I called vodafone customer care for that, they said you have to get postpaid connection to get that number. But in vodofone store they say its in recycled state, we can not provide that number back to you.
We are customers of vodafone from quite long period and this is annoying.
Kindly please help.
Please contact email : [protected]@gmail.com

Repected sir/mam,
I sarnaik sharadesh owner of your cellular card with no [protected].
My no has been sold to someone else without informing me, the card had 25rs balance approx., all my contacts have been suffering from this. Furthermore when we tried to bring this incedent forward to your executives in vodafone store near my place i. E. (Congress house road, shivaji nagar, pune, maharashtra 411005) they refused to listen to our issue giving the reason of closing time, despite there were still 15 mins. Remaining. Adding to that they threw the rude remark "everybody has got issue in closing time."

My tariff is: 399 + tax
Vas, caller tune: 30 rupees
Std pack 50 rupees..

Approx i have to receive 565/567 rupees bill,
But here i am getting every month 700 plus, 800 plus, 1200 plus.
What the hell is this...???
If i call to customer care there response will be like, you have pay...
That i nw my vodafone f_king guys

My vodafone number : [protected],
My alternate no.: [protected]

Today morning fashion zone pack was activated on my vodafone number [protected] and an amount of rs. 63 was deducted from my main balance. I never subscribed to this pack and it was done by the company on its own. It has happened before also. Such packs get activated on its own and amount is deducted from my balance. Kindly look into the matter and resolve the issue.

Hi team,

My contact number [protected] services are barred and there is no dues on this number. I have called customer care 198 and they are saying because number [protected] has dues and both number [protected] & [protected] are on same id so that number [protected] will be deactivated. I am using [protected] from last 2 years and they have deactivated without any prior notice or information.

Please help me out into this.

I have got a special offer through sms on 29.07.17 at 11.57 am. The offer is double validity. 56 gb data and free local +std calls for 56 days at rs.344.00. Offer for today. Vodafone. I recharge the same amount on my mob. No [protected] on 29.07.17 at 8.49 pm. But i got talk time of amount to rs.344.00 through trans. Id no. Rbh[protected].in place of above mentioned offer. Pl save my valuable money and force them to get the offer.

I miss pooja thakker had activate vodafone no on 8th july 2017 from airtel network. At the time of portability your executive gave me a plan of rs 349 in which i get unlimited calling and sms and 10 gb of internet data pack and executive came at my home and collect document he had also explained me this plan but iits not done and i got only 7gb internet.. I am complaining from 2nd day of activation but didn't get any solution.

I have made a recharge of rs 349 for unlimited calls & 1gb per day data pack for my vodafone number on 27th jul'17. But today on 31st jul'17 the data pack & calls pack is been expired. When i called the customer care of vodafone they have entertained me very politely but not at all helped me in realty. They have just blocked my number to not to divert my call to customer service executive. I am trying to call customer care but the option to speak to customer care executive i. E. 9 is been disabled. I just got irritated with this.

The company is giving false offers on there sites. We do recharges as per there offers however the actual picture is different. They are not providing the service which they mention on there sites.

With this incident i will never suggest vodafone serice to anybody & also close all my family member vodafone cards.

Vodafone number - [protected]
Incident - 31st jul'17

I Complained Last 08/06/2017 But Not Solution my Network Problem Till Date and Not reply satisfaction today.

In this connection, i have tried to contact ur customer care many times but no one responded except recorded message.so kindly mail me about the action taken by you.

Regards,
Dharmendra Bhanderi