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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 480

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C
cmcm
from Surat, Gujarat
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regarding incoming and outgoing call and sms history

Address:Surat, Gujarat, 395003

Sir, i want to know my incoming and outgoing call and sms history on my mail. My mobile number is [protected]. My email is [protected]@yahoo.com. Please do the needful as early as possible. I urgently require the details for my personal as well as security purpose. My mobile number is vodafone prepaid. I am using this since long time. Hope for early reply....
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Address:Gautam Buddh Nagar, Uttar Pradesh, 110051
Website:Vodafone.in

I am highly disappointed to report that customer care rep in vodafone center noida sec 18, are highly unprofessional and indifferent to customers need. I visited the centre week before to request for sim upgrade to 4g. I was told since mumbai number it will take couple of days to get new sim from mumbai. I am visiting here again today and first the customer care rep named praveen told me come on monday. When questioned then he said sim is...
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Address:700106

Dear sir/madam,
I would like to draw your urgent attention regarding the above payment of cahrge, rs 396 through paytm (Order no #[protected] onjuly 28 at 21:10
From salt lake city, kolkata -700196.
Unfortunately, the benefits of the offer of the same package, as was sent in my mobile numer (+91 [protected]) through your sms.
I would request you to kindly look into the problem and urgently provide the necessary...
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D
Dinesh Vayadande
from Mumbai, Maharashtra
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harassment due to no service and improper bills

Address:400072

I've been using vodafone from arnd 8 months and got network issue so i complained about it to the customer service and ask for solution. They asked for time as they can't provide that for network issues it's been 8 months now. I'm paying my bills for not using any services. A technical person visited my place and analyzed weak network signals he told me it will take 3 months for tower set up. So i asked the vodafone people not to charge me...
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H
hulkdhoom
from Chennai, Tamil Nadu
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not allowing to port out

Address:600012

For mobile number [protected] my porting request got cancelled twice thought all my outstanding where cleared... Actually i gave an porting request on 14/7/17 at that time no outstanding amount was there vodafone perambur chennai said no need to pay extra amount since no outstanding amount u can give porting request.. Then i got a call from vodafone saying they may give me better plan i said no and they cancelled my port out request... Second...
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I
ishaanone
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating to customer by vodafone customer care executive

Address:560076
Website:www.vodafone.in

Sir/madam,
Below is the email sent by vodadone customer care.

"hello ishaan,
Thank you for contacting us. My name is mahesh, and i will be assisting you today for your concerns on of your number xxxxxxxxx.

I would like to inform you that you can choose of the following rc 442 packs to enjoy our services.

Now recharge with rs.442 get 1gb 3g/4g data/day + unlimited all india local...
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R
r kharangar
from Noida, Uttar Pradesh
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complaint regarding not getting internet balance

Website:[email protected]

I have activated an internet pack of 344 rs in which i am supposed to get 1gb per day. But from past two days i am not getting daily 1gb data. I have called customer care also but none of them even picked up my call. I don't understand what kind of services you are providing to your customers. It's irritating that you are not resolving the issues of customers and also not picking up the calls of customer...
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A
Arun Kumar Banerjee
from Durgapur, West Bengal
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recarghing value of rs 175/-seized, no service provided yet. since 7/7/2017.

Address:Mumbai City, Maharashtra

My mob. N0- [protected], previously charged with the scheme of rs346/-, in which the facility was of 1 gb data/ day + unlimited calls for 28days. After the expiry of the scheme on,, 6th july”17, i, have recharged on 7th july’17, at 9:41hrs, with rs.175/- (For data of 1 gb only, + of rs.50/- talktime as said by the retailer, chakraborty & sons gift house, burdwan, west bengal.). I, was not given any benefit for the amt. Said. When, contacted...
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S
siddhi Gift
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payment not received

Address:382418

Dear sir,
I recvd a call from cell. No[protected] at on my cell no.[protected] at 11:09 amhrs dated 24/07/17regarding the lucky draw and calling from vodafone office to call me you win 1lakhs rupees from vodafone lucky draw tell me & other day your cheque are courier but not receive plz it's true or fake call.& not receive call for three days
Plz rely on mobile no. [protected] plz fast...
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R
Romeldon X
from Mavelikara, Kerala
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sim new (no incoming no outgoing)

Address:627003

We have postpaid sim this is not work in last 2 weeks. Informed to nearest office, your executive talked to me i will clear pblm or come to directly, but not coming and not clear pblm, this is company sim for business usage. So many troubles for sim n/w, so company admin decide to this month pblm is not solved change to another network. How to active the sim. You are not properly tell the reason for sim blocked, all bills are paid properly...
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M
Mita99@
from Kolkata, West Bengal
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abnormal postpaid bill and illegal vas charges.

Address:Kolkata, West Bengal
Website:www,vodafone.in

High monthly vodafone bill amount against my corporate connection no-[protected] by vodafone, kolkata, west bengal


D/sir,

I am much astonished to see the monthly post paid bill amount of my vodafone number [protected] for the month of july'2017 for rs 818.96/- which was received by me through sms and e-mail today. I was given postpaid service by the representative of vodafone for corporate connection...
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H
Hishey Dolkar
from Kolkata, West Bengal
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horrible customer service

Address:East Sikkim, Sikkim, 737101

I have been using vodafone postpaid for the last 2 years. Now i want to convert my post-paid no to pre-paid but the vodafone store did not accept my application for conversion for the same (Today was my fifth time) stating various reasons. The salesgirl even did not accept my application for surrender of the sim card even after all the dues had been paid and i was informed that there is no facility to surrender a post paid no!! After an hour...
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J
Jana Thanam
from Chennai, Tamil Nadu
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vodafone service

Address:600049

It's really a mental torture to have a service like vodafone postpaid. Continuously, i was being charged extra for value added services which i
Was not subscribed from my end. Initially, they suggested to use ad block browser. After using that also, i was being charged unnecessarily. From jan 2017, i am wasting my time with vodafone customer care. But no use. During mar to april, i had used some other network and had put this sim simply...
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S
Sangigunaviji
from Bengaluru, Karnataka
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unfair internet bill amount

Address:605754

My vodafone no is [protected] and my customer relationship no is 69687090. I have subscribed to internet service along with a data card. Since we bought we didn't use service much and most of the time the device was switched off. But still we have billed considerable amount for the service. We have also raised a compliant with customer care and it was told that many services were active without our acknowledgment. Customer care representative...
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A
akshay rakshe
from Mumbai, Maharashtra
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my recharge validity automatically decrease

Address:Osmanabad, Maharashtra, 413601
Website:Vodafone

Hello, i am recharged my vodafone no. By rs 348 on 15-jul-17 this recharge produce 1 gb net per day and unlimited local calling for 28 days but in fact my recharge was expired 28-july-17 means that vodafone paid me only 13 days and he's customer care executive told me different different answer am also talk to senior customer executive but am not satisfied from he's answer. Vodafone service is very useless and shameful. This is totally false...
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G
ghallu
from Varanasi, Uttar Pradesh
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data pack

Address:276121
Website:[email protected]

Dear sir
Sir mera mobile number [protected] hai
Maine isme 21/07/2017 ko 159 ke rupya ka rechrge karwaya tha. Usme humko 2024 mb data mila tha.
Aur humne only 395mb data used kiya uske bad mere mobile par 28.07.2017 ko sms aaya ki aap 50% used kar chuke hai. Fir 28/07/2017 ko rat ko sms aaya ki aap 90% used kar chuke hai. 2024 mb ka 90%. Uske bad mere mobile me 10% yani 204 mb data bachna chahiye./ fir hune kewal 36mb...
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A
Anitya Kumar Sahoo
from Bhubaneshwar, Odisha
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recharge related complaint

Address:Puri, Odisha, 752001

My vodafone number is [protected], i will recharge my number on 27/07/17 time - 9:30 through vodafone eshoe by internet banking my translation will be successful but i am not got any balance, i will contact customer care they people say it will be take 24hs after 48 also i am not got any response
Description: wthdrl, jbdn[protected]/#ibr/#vodafone/#recharg
Posting date:
27/07/2017
Posting time:
9:10 ambr...
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Address:Bangalore, Karnataka, 560027
Website:MOBILE SIM LOST BUT CHARGING Rs. 500 FOR THE SAME NUMBER TO GET IT BACK.

Ear team,

Required your help on this issues.. Please do call on my new number [protected].

My friend vodafone customer since 5 year mr. M. Kumar mobile number is [protected] lost the sim, but your outlet people are asking for rs.500/- for given a new sim.

If at all your company is customer oriented it will help my friend by giving new sim on the same number, but i thing your are an foreign oriented...
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P
punamvartak
from Mumbai, Maharashtra
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call drop and no incoming calls on my phone

Address:Mumbai City, Maharashtra, 400093
Website:www.vodafone.in

For past 15 days my phone mobile number [protected] cannot be accessed and there is call drop for ougoing calls. After i complained to vodafone on 23 july 2017 (Complaint no[protected], i was told i need to switch to 4g sim card from 3g. So, i switched to 4g sim card as per the advise of vodafone. However, situation is bad to worst.in spite of various complaint there is no improvement....
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R
rr1509
from Mumbai, Maharashtra
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unable to convert postpaid to prepaid connection

Respected sir/madam,
I am repeatedly requesting vodafone to convert my post paid connection to prepaid connection.
Vodafone assured that it will be converted to prepaid connection (Contact no [protected]) by 28/07/2017 evening. I have submitted the document twice to the vodafone store but no action has been taken. I have cleared all the dues & if it is not possible to convert it to prepaid connection please discontinue the services...
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