Vodafone India Complaints & Reviews

Dear sir/mam,
I am a customer of vodafone postpaid. My mobile no is [protected]. My plan is 299 but my postpaid bill generated was above rs. 700 rupees (Continuasly despise of bad network in our area). Then i have requested them to give a minimum pack just to continue the number they offered me 199 pack saying bill will not exceed 250. But still i am getting bill of rs400 + every month without any calling (As no network available).
Now i have requested for no portability but vodafone is not providing me full n final bill everyday they are adding to the bill and unnecessarly rejecting my requested.
Please do the needful asap as i am fed up with the cce behaviour. One of the team lead said there should be no connection between no network n heavy billing n shut the phone down (Cce tl named as yash).
Thanks
Rajni

Dear Sir/Madam,

I would Like to inform that My Vodafone Number "[protected]" which is Lost while Changing my device. So Please Kindly Block my Number immediately to prevent Miss use.

Thanking You

Your's Sincerely,

Arnab Das
Howrah, West Bengal
711101
Email Id: arnab.[protected]@gmail.com

Waiting for reply

I was using one vodafone prepaid sim card for my family. We came to usa 6 months ago. Because of that we were not using that sim card from last 3 months. Now we are coming back to india. And i want that number back to be activated.
I called vodafone customer care for that, they said you have to get postpaid connection to get that number. But in vodofone store they say its in recycled state, we can not provide that number back to you.
We are customers of vodafone from quite long period and this is annoying.
Kindly please help.
Please contact email : [protected]@gmail.com

Repected sir/mam,
I sarnaik sharadesh owner of your cellular card with no [protected].
My no has been sold to someone else without informing me, the card had 25rs balance approx., all my contacts have been suffering from this. Furthermore when we tried to bring this incedent forward to your executives in vodafone store near my place i. E. (Congress house road, shivaji nagar, pune, maharashtra 411005) they refused to listen to our issue giving the reason of closing time, despite there were still 15 mins. Remaining. Adding to that they threw the rude remark "everybody has got issue in closing time."

My tariff is: 399 + tax
Vas, caller tune: 30 rupees
Std pack 50 rupees..

Approx i have to receive 565/567 rupees bill,
But here i am getting every month 700 plus, 800 plus, 1200 plus.
What the hell is this...???
If i call to customer care there response will be like, you have pay...
That i nw my vodafone f_king guys

My vodafone number : [protected],
My alternate no.: [protected]

Today morning fashion zone pack was activated on my vodafone number [protected] and an amount of rs. 63 was deducted from my main balance. I never subscribed to this pack and it was done by the company on its own. It has happened before also. Such packs get activated on its own and amount is deducted from my balance. Kindly look into the matter and resolve the issue.

Hi team,

My contact number [protected] services are barred and there is no dues on this number. I have called customer care 198 and they are saying because number [protected] has dues and both number [protected] & [protected] are on same id so that number [protected] will be deactivated. I am using [protected] from last 2 years and they have deactivated without any prior notice or information.

Please help me out into this.

I have got a special offer through sms on 29.07.17 at 11.57 am. The offer is double validity. 56 gb data and free local +std calls for 56 days at rs.344.00. Offer for today. Vodafone. I recharge the same amount on my mob. No [protected] on 29.07.17 at 8.49 pm. But i got talk time of amount to rs.344.00 through trans. Id no. Rbh[protected].in place of above mentioned offer. Pl save my valuable money and force them to get the offer.

I miss pooja thakker had activate vodafone no on 8th july 2017 from airtel network. At the time of portability your executive gave me a plan of rs 349 in which i get unlimited calling and sms and 10 gb of internet data pack and executive came at my home and collect document he had also explained me this plan but iits not done and i got only 7gb internet.. I am complaining from 2nd day of activation but didn't get any solution.

I have made a recharge of rs 349 for unlimited calls & 1gb per day data pack for my vodafone number on 27th jul'17. But today on 31st jul'17 the data pack & calls pack is been expired. When i called the customer care of vodafone they have entertained me very politely but not at all helped me in realty. They have just blocked my number to not to divert my call to customer service executive. I am trying to call customer care but the option to speak to customer care executive i. E. 9 is been disabled. I just got irritated with this.

The company is giving false offers on there sites. We do recharges as per there offers however the actual picture is different. They are not providing the service which they mention on there sites.

With this incident i will never suggest vodafone serice to anybody & also close all my family member vodafone cards.

Vodafone number - [protected]
Incident - 31st jul'17

I Complained Last 08/06/2017 But Not Solution my Network Problem Till Date and Not reply satisfaction today.

In this connection, i have tried to contact ur customer care many times but no one responded except recorded message.so kindly mail me about the action taken by you.

Regards,
Dharmendra Bhanderi

I am a retailer of vodafone. I m from malout (152107) dist. Sri muktsar sahib, punjab. I am not receiving any service from your salesman nor from your distributor since 1 year and they never come to my shop. From 1 year ill going to pay money. He never comes. And now they don't sending money in my account. Please take a speedy action as my customers are returning back.

Dear sir,

I submitted the following complaint 7 days ago and have still not got a response.. I request your help as i am feeling helpless and vodafone is obviously not cooperative about this. My alternate number is[protected] if you want to call me.

Vodafone has forcefully stopped my outgoing and incoming calls on [protected] and i see this as a blackmailing tactic by vodafone which is against fair trade practices.

I am baffled in my thinking as to how can you even think of doing this for a number which has been paying all its due on date consistently for the last 15 years!!!.

Last year i bought a dongle under number [protected] and i discontinued its use since march 2017 this year but you continued to send me bills even for those periods. I paid you till april 17 but this still didn’t stop. You continued to send me threatening messages that my old number will be disconnected if i don’t pay up. I even agreed to settle for a lumpsum of 800 provided you give it to me in writing that this is what we have agreed as a mutual settlement amount. You never sent anything to me as agreed so that i could pay you off and settle any issue with this number.

Earlier this month you disconnected my outgoing calls and reinstated them again saying it was a technical error. Yesterday you suddenly stopped them again and when i called i was told that it was due to non payment of the dongle bill!

I would like to see any agreement / clause that i have mutually agreed to, that empowers you to disconnect my old number for non payment of bills on another number. If this is your internal recovery policy then you have absolutely no right to stop any services on my old number [protected].

I hope good sense prevails and you resume services on my old number back to normal, failing which i intend to pursue this matter with your appellate authority ms talwar and simultaneously with the consumer court as well for redress and inconvenience caused by vodafone.

Consumer complaint ap log forward kartey hai lekin vodaphone company koi problem solved nahih karti hai jaisa mere saath ho raha hai unper koi ankush lagna chahiye,
On 27 jul 2017 3:27 p. M., "sach ka saathee" wrote:
[protected] muzakkir kazi.
Voda store anand nagar jogeshwari link road west mumbai
Date 26/07/2017 ko [protected] prepaid karwaya hai aur rs 118/- ka recharge ke liye cash bhi diya hai manager dhananjay patil ke pass per ab tak card active nahi hua hai ye kya laparwayee hai

Aj 31/07/2017 hai 5 days hua, ab tak prepaid card active nahi hua, 2 times voda store jaker enquiry kiya sirf kehtey hai ho jayega
Vodaphone ke store ka staff aur manager laparwah hai unper action hona chahiye

Sir i have recharge 347rs in 2 july.in this recharge we get 56gb net and unlimited l& n call for 56 days. But reality this not given. He says that this offer is not for you. But this offer was for 1 year and vodafone senior executive (Irphan khan) says that this offer is not allow after 19 april 2017. Till when without any notificaton.
This vodafone company are fake after the come on new company jio.
So we request that all person who used vodafone service port in jio company because jio is the best company.

Dear mr sood and the chief vigilance officer - department of telecommunications,

Number - +91 [protected]

I am writing this mail as i feel i am purely being cheated and harrassed by your organisation over the pas 15 days... I am your estemeed customer since 15 years and this treatment has raised doubts and ill feelings with me and my family/friends dealing with vodafone

Please refer to the complaint number on the subject line.. To note i had taken the usa vodafone package from 17th june 2017 (Activated at 1.00am) for 10 days. The plan was ideally be valid until 26th july 1.00am however i have been told that the plan is valid till 12am

Further on reviewing the itemised bill and personally meeting chris (Who also confirmed that this charge is not justified) at your vodafone santacruz office, there has been an erroneous charge of rs.17336/- which as per the itemised bill states the date and time as 26/06/2017 - 14.33 hours
Firstly there was a big confusion upon calling up your call centre and nodal office whether this time is india time or usa time (This point is still not clarified to me)
Given this is india time then my pack is very much valid... Given this is usa time, 14.33 hours in the place i travelled which are new york and miami, it is exactly 12am india time of 26th june where also my pack is valid - new york and miami is exacly 9 hours 30 minutes behind india time

What surprises me further is that i was on a flight from new york to miami on 26th june 14.30, how can the data charge be valid? Ticket details attached below...

I am a very frequent global travelller and exactly understand the high charges on data roaming.. Trust me to confidence that i was so alert that i actually put a daily reminder on my phone to the 10 day package taken and eaxcly switched off mobile data and alertly went on an airplane mode at 8am usa time..

I have been promoting this usa scheme to family and friends and after being so cautious it hurts to see this unjustified bill

Request your office to call me/respond to this issue to a positive resolution... I am constanly seeking apoointment with ms rodricks but that also is in vain

Further please note and validate my points below which i have been sending to your nodal office:

1) as discussed and as per the itemised billing the data charges are at 26th june 2.33pm usa time which is exactly 26th june 12midnight india time... My unlimited calling and data pack was valid on 26th june 12 midnight (As i started the plan on 17th june 1.00am).

2) there was no pre intimation via sms/email that the pack is about to expire (This intimation was send to my husband who took the same pack for 30 days - email and sms was sent)

3) i was traveling on a flight from new york to miami on 26th june 2.30pm so how can i use data on air?
Please find my travel ticket below
Travel summary
Malhotra/misha mrs date dep timefrom to flight no terminal airline name 15jun 1310 mumbai bom london lhr ba198 2 british airways 15jun 1950 london lhr new york jfk ba183 5 british airways 26jun 1105 new york jfk miami mia aa942 8 american airlines 30jun 1800 miami mia london lhr ba1527 british airways 01jul 1015 london lhr mumbai bom ba139 5 british airways — indiana travel services booking ref: jpiao3 303 ramkrishna chambers date: 04 may 2017 plot no 114 linking rd khar west 400052 malhotra/misha mrs india telephone: +[protected]/26009797 fax: 22001044 email: [protected]@indianatravelservices.com flight ba 198 - british airways thu 15 june 2017 — departure: mumbai, in (Chhatrapati shivaji), terminal 2 15 jun 13:10 arrival: london, gb (Heathrow), terminal 5 15 jun 18:25 reservation confirmed, economy (N) duration: 09:[protected][protected] - baggage allowance: 2pc meal: meal non stop mumbai to london equipment: boeing 777-200/300 flight ba 183 - british airways thu 15 june 2017 — departure: london, gb (Heathrow), terminal 5 15 jun 19:50 arrival: new york, ny (John f kennedy intl), terminal 7 15 jun 22:35 reservation confirmed, economy (N) duration: 07:[protected][protected] - baggage allowance: 2pc meal: meal non stop london to new york, ny equipment: boeing 747-400 flight aa 942 - american airlines mon 26 june 2017 — departure: new york, ny (John f kennedy intl), terminal 8 26 jun 11:05 arrival: miami, fl (Miami intl) 26 jun 14:10 flight booking ref: aa/qbyhlj reservation confirmed, economy (V) duration: 03:[protected][protected] - baggage allowance: 2pc meal: food for purchase non stop new york, ny to miami, fl equipment: boeing 767-300/300er flight ba 1527 - british airways fri 30 june 2017 operated by: american airlines, aa 56 — departure: miami, fl (Miami intl) 30 jun 18:00 arrival: london, gb (Heathrow), terminal 3 01 jul 07:40 reservation confirmed, economy (V) duration: 08:[protected][protected] - baggage allowance: 2pc meal: breakfast/dinner non stop miami, fl to london equipment: boeing 777-300er flight ba 139 - british airways sat 01 july 2017 — departure: london, gb (Heathrow), terminal 5 01 jul 10:15 arrival: mumbai, in (Chhatrapati shivaji), terminal 2 01 jul 23:45 reservation confirmed, economy (V) duration: 09:[protected][protected] - baggage allowance: 2pc meal: meal non stop london to mumbai equipment: boeing 787-9 flight ticket (S) — ticket: ba/etkt 125 [protected]-43 for malhotra/misha mrs
Regards
Misha
Ph - [protected]

Dear team,
I have a vodafone sim cards with me and i am facing a lots of problem with it.
Sim no. [protected]
And other no. [protected]
Relationship no.[protected]
They have told me that there is a monthly charges scheme with them.
Rs. 449/-

But they have not stick to there words.
They have charged me rs. 581 in month of april 2017.
Then they have charged mr rs. 674.in may 2017
And now rs. 650/- aprox. They have charged in june.

I have not called nor done any sms from that number.

Fyi i am sending the usage details.

Please do the needful as i have told them to port on 24th june 2017.

Thanks
Regards
Pallavi sachin kanade

Dear sir,
Iam not satisfy with your internet network
Coverage n data packs... Hence, i thought to move to airtel... Then i have started
To send sms to 1900 for porting...
But, iam not able to send only for 1900... "message could not sent" is showing... Tried 10 time...
By speking to custmer care for solution... They keep giving non sense / irrilavent solutions: -

1. I did not recharged my mobile, as for as company rules so outgoing sms barred... But monthly iam recharging
My mobile not less than 150rs.
2. I suppose to change message centre no.- did the same but no result...
3. I have to change the handset - tried but no result...

Moreover the custmoer care representatives not available for 3 days, n they are are not giving a chance to spk...
Plz solved the problem.
- yogesh
Vodafone mobile no. [protected]

I do payment Vodafone postpaid bill .the bill amount is Rs.-363.40. I also wornly online payment Rs.-3634. return my excess amount but the company say me adjust my next due bill.I don't adjust my next due bill. I also refund my excess amount. please early action my above problem

Dear sir,
The vodafone number [protected] is continuously disturbing by calling over again and again. Actually this number was an old number of mine which got expired 6-7 months before and by mistake my maternal aunty called on that number and from then onwards he is calling and disturbing. We tried to talk to him but he didn't took it seriously. So sir please take a strong action against him. Therefore for this i will be highly grateful...