Vodafone India Complaints & Reviews

I am not getting why the prepaid user is getting more benefits than the postpaid user.
One of my friend is using vodafone postpaid and getting 22 gb data in 349 rs and they are providing me with only 12 gb of data... And prepaid user is getting 80 gb of data for 80 days only in rs 398... Just fed up with vodafone services.

Can i know why there is partiality even both the user are using postpaid service

Unable to port my number from one region to another. Wherein i'm unable to initiate t by sending the port sms at 1900 at first place. Please help.
It's been 5 days now and i'm suffering from the lack of offers which vodafone provide in its home network.
Due to roaming i'm deprived from all this.
Please help me getting my number transferred from up west to delhi/ncr.

Unfortunately my [protected] number has been blocked can you please activate my number. Instead of blocking my another vodafone number ( [protected]) this number ([protected]) has been blocked. As this is my major number please activate it ASAP.

On july 26, 2017, click nation pack was activated even though i never requested for it. I have been a loyal customer to this network (Vodafone), but this kind of cheap tactics was not expected.

So i want a refund of 35 rupees in customer number 32029238 asap.
As there are many other players in this field, i wont hesitate to switch my network if this kind of incidents happen again.
Client number: 32029238

The customer care has no response for this query

Respected sir,
It is sad to inform that my brother holder of above m/no met with an train accident on 09/04/2017 at omargaon railway station (Gujarat) and expired.
It is therefore requested to provide call details of phone no. [protected] at the earliest
If vodafone company need to verify the issue being a elder brother i do provide all the relevant documents.
I already lodge a complain vide id no. 1613082 dated 03/07/2017 but still company not issued a call details to me.
Thanking your,

Binod kumar tiwari, dfo/t
O/o dg, ssb
Ministry of home affairs
East block v, r. K. Puram
New delhi-66
M. No. [protected]
[protected]@gmail.com

Ive been using vodafone from a very long time and everytime i call the call centre.. Every agent hungup on me and they r very unprofessional.. They always try to get more money out of me by adding additional charges in my bill.. I m fed up with this thing.. Bunch of # sitting over there.. I just want you to take an action againt this company as they are fraud

In last week i visited vodafone store for billing issues in my plan. But she told you have another best plan of 399/- in this plan she told me unlimited local and std calls 100sms & daily 1gb 3g or 4g data i said please activate this plan, but on today in this plan i will get all wrong information please check the attachment mob no [protected].

I haven't done recharge of my vodafone prepaid since last 4 months but have been using my number for all incoming messages and calls. But vodafone suddenly one day stopped all my services without informing me. Till 21st july 2017, everything was working but after that, it stopped. Now i don't know what should i do to reactivate my services. All the recharge trials are failing. I'm badly stuck. Customer care is not supporting. Tried even at vodafone store but in vain. Please help.

I got two missed call from number [protected]. When i call back the person asked you want to talk to amit. I said pardon then i think few more persons were sitting behind this man and told it means maaf kijiya. Then this man starts making fun of me maaf kijiye maaf kijiye and threatens me in abusive language teri to. Then i cut the phone. Then again he called me.

My employe has made a porting of company official number without my permission.
Vodafone didn't match the signature even.
A corporate connection has been ported for an individual without the permission of company.
And now they are not responding for this issue.
I have complaint about it through email before the porting.
But they didn't take any action.
Even they didn't try to connect to the authorized person on other companies numbers for a single confirmation when someone was trying to port it.

Could please send the every month call list in my mail id if possible its my humble request

my mail id : [protected]@gmail.com
my number : [protected]

Dear sir,

Vodafone cellular has interrupted my post paid connection service on 22.03.2017 but he raised the bill of april 2017 and threaten for legal action i already cleared bill till march 2017 but after 22 march 17 i didn't availed any service of vodafone so company has raised a wrong bill of april 17 and threaten to clear otherwise to initiated legal action. Kindly resolved the issue at the earliest

My self sunil kumar and my vodafone number [protected] i am using vodafone for long time. Last month i convert my prepaid number to postpaid number.

I took 499 plan after that automatically value added service is activated in my number many times. I called vodafone custom care but the issue not resolved yet.

Every day 2 service activated in my number and i deactivated the services also i check my browser setting pop-up is blocked. Which is told by vodafone custom care executive to check your browser setting.

I am not excepting this type of service from the vodafone. If this issue not resolved by vodafone so i am changing my number to other service provider.

Regards

Sunil kumar

Me ferozepur cantt se mera bill 352 tha mene one month advance payment kr diya jo ki 680 rupees bne lekin vodafone ki taraf se 400 he pay hue so plzz check n reply must

Dear vodafone,

I had requested for a 4g sim on 12 july 17 and i did not receive till date. I spoke with numerous people in customer and nobody bothered to deliver my requested sim on time. Your team made false promises every time. Below is the data is noted today
(Not sure how far this is legit). Everyone made false promises (Agent, tl, supervisors). I came from my eye surgery and you guys made me talk and request for the sim repeatedly.
Your customer care has given me lot of stress (Mentally – just got my eye surgery done). Please find below the conversations held along with ‘so called’ reference/request numbers.
• 12th jul17 (Req. No.[protected] – i called and spoke with kiran bedi and requested to change my plan. She changed my plan efficiently. I then requested her to change my 3g sim to 4g sim in order to support the chosen plan smoothly. She verified the billing address and i requested her to deliver my sim to the below billing address and advised that my mother would be there to receive the sim. Kiran requested me to leave a id card for authentication (Please listen to the call). I accepted and confirmed that i will follow and leave one of my id cards so that you can verify. I was also confirmed that i will have to send a sms to some number in order o activate the new sim. Everything went good on this call.
My alternate address i provided.
H-1/95-96, sector – 16, rohini, delhi – 110089 (Ground floor).

• 13th jul 17 (Inquiry number – [protected]) – as per the agent, i spoke with majmi (I do not remember this call).

• 17th july 17 (Inquiry number – [protected]) – i spoke with alok, he advised the sim has been delivered to some “lalit”. I told him that i have no clue who lalit is. I did not receive my sim. Alok said that i need not to worry as he had placed the request for a new sim. The new 4g sim will be delivered within 2 working days. I said ok “i will wait”.

• 19th jul17 (Request number –[protected] – this agent forwarded the request again and said that i will receive my sim in next 24hrs.

• 26th jul17 (Req. No.[protected] & inquiry number - [protected]) – 2 calls made on this date.

 at 1 am i spoke with “vishal” (One of the supervisor/manager / tl) and requested for my 4g sim. *another false promise. He promised me that the sim will be delivered by noon 12 at any cost. He also said that he will keep a personal follow up and will make sure my sim is delivered as promised.
 guess what!! I did not receive my sim. I again call and this time i spoke with navneet kapoor from escalation desk. At the beginning of this call the agent said that the sim will be delivered by today evening where it was already evening, i have no clue which evening he was referring to. The supervisor was adamant enough and did not help me. He bluntly said that he cannot promise anything, he cannot do anything all he can advise that the sim will be delivered in next 24 – 48 hrs.
After a long argument, he kept saying the same thing. I asked him that there were so many 48 hrs passed and nothing happened. Do you really think i should trust you this time? He could not say anything apart from saying ‘sorry’. He kept saying he cannot promise. I asked him that being a manger if he is not capable of doing anything for the customer and then whom should i reach. He provided me mr. Morish shukla’s number and asked me to speak with him.
As a customer, i have called several times and i did not receive my sim till date.
I just called on the given nodal officer number – [protected] (Morish shukla) and got to speak with deepak soni (Customer care executive), he advised that i cannot speak with morish and i need to deal with him. I narrated the whole story again because they failed to read the notes updated in the system and end up saying that it has been delivered to lalit. I told him very politely and requested the gentleman to make a note that “i don’t know who lalit is”. The bottom line is “i didn’t receive my 4g sim”. Deepak advised that i have to wait for 4 days. Now the whole story started all over again. I said that i cannot wait for 4 days. Very seamlessly said that i need to wait for 24-48 hrs.

I really have no hope of getting sim. I have chase every now and then. Vodafone doesn’t seem to care and that think that they can retain customers like that.
Please help me with my 4g sim and compensation due to the stress vodafone has given me with their failed promise and services.

Regards,
Sangeeta mondal

My sister's no. [protected] has been deducted with rs 90 for clipskaart which she didnt activate. This happened on 25th july 9am. She is outstationed and she is trying to call up west customer care since yesterday its not connecting.
She tried to call today too but its not connecting.
Please refund the amount and deactivate the service as soon as possible.

My vodafone number bill address change required...
Address given blow:

No:T150, 2nd floor, Room No : 11, Cholan Street, Pari nagar, Jafferkhanpet.
Chennai - 600083
(Landmark : Behind indian bank)

I had 2 connections red 499 & red 599 postpaid..
The one 599 i port out in other in march 2017.. After much more struggle & with 2 times request cancel i finally able to port out. I had all amount paid plus add.200rs paid to them. From june vodafone started calling me regarding bill payment of these portout no. For rs.500.. Harrassing me for 2 weeks i told them i m not gonna pay u.. U are free to take any action.. Now they dont call but keep mailing me.. This is new kind of harrassment.
The 2nd one 499 is suspended since april which i didnt used till date. They billed me 2100rs.. After communication they discount me & send executive at my place whom i gave 1700rs cheque of 20/7/2017.. Which is cleared.. Still my services are not resumed so i went to store where executive said i have to pay 500rs more because that discount is not reflected in their portal.. So i said close my service completely.. She said it is already suspended & need not to close.. After i query bill she said it wont generate bill.
Now when i reached my place i got mail for this no regarding bill for 1000rs. To be paid in 10/8/2017..
I am so much frustrated with this vodafone that i really want to register a complaint against u in consumer court..

Dear sir,
I am not satisfy with your internet network
Coverage n data packs... Hence, i thought to move to airtel... Then i have started
To send sms to 1900 for porting...
But, iam not able to send only for 1900... "message could not sent" is showing... Tried 10 time...
I can send sms to any other number expect on 1900
I am trying to connect to customer care but i think they have barred me from connecting to customer care. Such a cheap move

1. I suppose to change message centre no.- did the same but no result...
2. I have to change the handset - tried but no result...
Plz help me...
- from mumbai
Vodafone mobile no. [protected]

I want my call details and sms details it's just casual seeing and i'm happy now dis servers... Pls check it wasn't sia
Rama krishna super want mardi