Vodafone India Complaints & Reviews

High monthly vodafone bill amount against my corporate connection no-[protected] by vodafone, kolkata, west bengal
—

D/sir,

I am much astonished to see the monthly post paid bill amount of my vodafone number [protected] for the month of july'2017 for rs 818.96/- which was received by me through sms and e-mail today. I was given postpaid service by the representative of vodafone for corporate connection and my monthly rental is rs 199 plus tax. I immediately contacted vodafone
Customer care kolkata office today at 2.19 pm and intimated about the fictitious bill and asked for the bill summary through sms. On receiving the bill summary i found that my rental is set to rs 544/- instead of rs 199/- and
Vas services have been enabled to my number without my consent which is contrary to the rules of trai and i think this is a new style of exploitation to
The consumers by vodafone.

My monthly bill amount for nov'16 was 56.36, dec'2016 was 229.22, jan'2017 was 487.05, feb'2017 was 289.35, mar'2017 was 228.55, apr'2017 was 233.88, may'2017 was 224.24, june'2017 was 550.04. Now how the
Monthly bill can reach to 818.96/- in july'2017 for same use of phone?.

I humbly request you to kindly arrange for necessary rectification of my bill
Amount for july'2017 immediately otherwise disconnect my number from the books of record of vodafone urgently.

With regards,

Subhashis mukherjee
M-[protected] (Corporate post-paid connection)
Flat-403, 4th floor
28 panchanantala road
Po_bally, howrah.
Pin-711201.

I have been using vodafone postpaid for the last 2 years. Now i want to convert my post-paid no to pre-paid but the vodafone store did not accept my application for conversion for the same (Today was my fifth time) stating various reasons. The salesgirl even did not accept my application for surrender of the sim card even after all the dues had been paid and i was informed that there is no facility to surrender a post paid no!! After an hour long argument with the salesgirl i was given a pre-paid card without any packet or any instruction of any sort and now i am without any cellular network!!!
This was total harassment on the part of vodafone store, gangtok.

It's really a mental torture to have a service like vodafone postpaid. Continuously, i was being charged extra for value added services which i
Was not subscribed from my end. Initially, they suggested to use ad block browser. After using that also, i was being charged unnecessarily. From jan 2017, i am wasting my time with vodafone customer care. But no use. During mar to april, i had used some other network and had put this sim simply in my purse. I wondered that time also i was being charged for value added services. Very worst system. I was being charged extra (#[protected]) as below, jan 16-182+taxes, feb-90+taxes, mar-510+taxes, apr-615+taxes. I was being charged unnecessarily for my other cug no as well (#[protected]). At one point, i i formed customer service that i will pay the bill only after the unnecessary charges being removed my bill. Raised so many complaints but no use. Service was barred but that month also it was being charged. On jun 23, i received payment enquiry call. She had given a word that if i pay 1000 (Although i was not using for more that 3 months properly) she will immediately process the request to close my sim. I agreed to pay that to put an end. I immediately payed but no use. Vodafone service didn't do as per their word. I was following up for more than one month but no proper response from her. During july my other 2 cug nos were barred for which payments are made on date. Finally i had requested to deactivate all my vodafone sims, not sure how long it will take. I will never ever go for this service. I had spent more hours to vodafone customer service. Today alone i had spent 1hr. Very badly fed up with this service.

My vodafone no is [protected] and my customer relationship no is 69687090. I have subscribed to internet service along with a data card. Since we bought we didn't use service much and most of the time the device was switched off. But still we have billed considerable amount for the service. We have also raised a compliant with customer care and it was told that many services were active without our acknowledgment. Customer care representative promised to deactivate those service. But again on the next bill we faced issue. We have approached vodafone store to get the history of data downloaded. But the info was not mailed to us. And it is really unfair to pay for what we didn't use. I hope you will help me to get out of this stress

Hello, i am recharged my vodafone no. By rs 348 on 15-jul-17 this recharge produce 1 gb net per day and unlimited local calling for 28 days but in fact my recharge was expired 28-july-17 means that vodafone paid me only 13 days and he's customer care executive told me different different answer am also talk to senior customer executive but am not satisfied from he's answer. Vodafone service is very useless and shameful. This is totally false cheat. Plz take action otherwise i am take big action

Dear sir
Sir mera mobile number [protected] hai
Maine isme 21/07/2017 ko 159 ke rupya ka rechrge karwaya tha. Usme humko 2024 mb data mila tha.
Aur humne only 395mb data used kiya uske bad mere mobile par 28.07.2017 ko sms aaya ki aap 50% used kar chuke hai. Fir 28/07/2017 ko rat ko sms aaya ki aap 90% used kar chuke hai. 2024 mb ka 90%. Uske bad mere mobile me 10% yani 204 mb data bachna chahiye./ fir hune kewal 36mb data used kiya aur sms aaya aapka pack pura used ho gya
Sir mai vodafone ne bahot dukhi hu
Mere pass sara sms hai aur agar meri bat nahi suni jati hai to mai cf cause karne ke liye taiyar hai

Regards
Swapnil mishra [protected]

My vodafone number is [protected], i will recharge my number on 27/07/17 time - 9:30 through vodafone eshoe by internet banking my translation will be successful but i am not got any balance, i will contact customer care they people say it will be take 24hs after 48 also i am not got any response
Description: wthdrl, jbdn[protected]/#ibr/#vodafone/#recharg
Posting date:
27/07/2017
Posting time:
9:10 am
Effective date:
27/07/2017
Type:
Withdrawal
Branch:
Head office

Ear team,

Required your help on this issues.. Please do call on my new number [protected].

My friend vodafone customer since 5 year mr. M. Kumar mobile number is [protected] lost the sim, but your outlet people are asking for rs.500/- for given a new sim.

If at all your company is customer oriented it will help my friend by giving new sim on the same number, but i thing your are an foreign oriented company so your are not interested in indians sentiments for which are raising this issues since my friend have given this number to all of his relative & sim lost reason made him to not contacting or reaching them, kindly take as interest of is feeling & sentiment please help him out on this issues, his number to reach him is [protected].

Thanks & regards
J. Saravana (For mr. M. Kumar)

For past 15 days my phone mobile number [protected] cannot be accessed and there is call drop for ougoing calls. After i complained to vodafone on 23 july 2017 (Complaint no[protected], i was told i need to switch to 4g sim card from 3g. So, i switched to 4g sim card as per the advise of vodafone. However, situation is bad to worst.in spite of various complaint there is no improvement.

Respected sir/madam,
I am repeatedly requesting vodafone to convert my post paid connection to prepaid connection.
Vodafone assured that it will be converted to prepaid connection (Contact no [protected]) by 28/07/2017 evening. I have submitted the document twice to the vodafone store but no action has been taken. I have cleared all the dues & if it is not possible to convert it to prepaid connection please discontinue the services to this number. It is all going all since lat 15 days.
Thank you
Contact no [protected]

— forwarded message —
From: sach ka saathee
Date: 28 july 2017 at 17:52
Subject: fwd: 24 hrs hue card active nahi hua ab tak
To: appellate. [protected]@vodafone.com

— forwarded message —
From: sach ka saathee
Date: 27 july 2017 at 22:33
Subject: re: 24 hrs hue card active nahi hua ab tak
To: "vodafonecare. Mum", nodal. [protected]@vodafone.com

31 hrs hue ab tak prepaid card active nahi hua customer koi value nahi

On 27 jul 2017 3:27 p. M., "sach ka saathee" wrote:
[protected] muzakkir kazi.
Voda store anand nagar jogeshwari link road west mumbai
Date 26/07/2017 ko [protected] prepaid karwaya hai aur rs 118/- ka recharge ke liye cash bhi diya hai manager dhananjay patil ke pass per ab tak card active nahi hua hai ye kya laparwayee hai

Aj 28/07/2017 ko 50 hrs hogaye hai ab tak card active nahi hua
Vodaphone ke store ka staff aur manager laparwah hai unper action hona chahiye

29/07/2017 68 hrs hue ab tak prepaid card active nahi hua hai
—
Contact of whatsapp
[protected]...

Sir/madam,
22/07/2017
Ko
Mujhe vodaphone ka msg aya ki voda store jaker apka adhaar mo no se link karwayen,
Jab adhaar link karwaney anandnagar oshiwara west - jogesheari store m pahucha to mera token no 224 mila
Jab representative se baat hua to wo lady ne kaha ki apka adhaar link nahi ho raha hai.
Apko prepaid se postpaid karwana hoga warna apka card bandh hoga. Ye sunker mai problem me aagaya
Aur koi raasta nahi hai.
Mujse wapas new doc liye gaye aur prepaid se postpaid karna pada 199 wala plan.
Istarah voda store wale customer ko torture kar rahe hai koi help nahi kartey
Muzakkir kazi [protected]

I recharged my mobile no. [protected] my airtel money wallet of rs 152. And i get a talk time rcvd of rs 4.51, and gst rs23.19 ; access fee of rs 124.3 dedicated, new bal rs0.01.

Another one recharged rs15. Talktime rcvd rs0.09; gst rs2.39; access fees rs12.62, dedicated. New bal rs0.01. Please tell me what is the purpose of the access fees? Why did you charge me without my knowledge. I need my money back, either me talk time or send it back to airtel money wallet.

Dear Sir/Madam,
My Mobile No. is [protected] Pune, Maharashtra, India. I entered Wrong pin No. More than three time Now its Asking PUK no. which I have not. Pl. mail me PUK No. for the same.

Thanks & Regards
Sameer Sayyed

email: [protected]@gmail.com

Sir/madam
I am md nasiruddin from west bengal a valuable customer of your company since 2007. I have two registered voda sim with no [protected] &[protected] last 28th july 2017 i recharged the sim with no [protected] by 346 but no 3g/4g data was given. I contacted your vodafone executive 10 time and requested but they misbehave with me. Sorry to say i have decided to go another company due to misbehaviour of your execuitive with my family, friends & relatives.
Thank you
Md nasiruddin

My mobile no is [protected] using 4 months. I recharged data pack monthly regularly. When i using google broswing
They (Vodafone) are auto activating unknown services without any prior notice or consent. And deducting my balance illegaly it happen often.
And when i connected to customer care for the issue they replied in cunning way you activated these services. Then they begun drama of call trasnfering to other vodafone excutive (Master thief) then the person tell us how they easily cheat their customer & smart loot game to be continued by stoling balance then excusing server down /server busy /server updating too many excuses for tolerance & so escape... Plz change your loot policy for your company goodwill & credibility... Do better job by providing good services not by malapractices... I[censored] understand above things have little shame return my deducted balance

I'm activate the happy hour pack of RS 17 for 1 hour at 11:[protected] but after some minutes at 11:35 a message will send to me which was 'Hello, your Super Hour internet pack has ended. Hope you enjoyed unlimited surfing! To start another Happy Hour, dial *444*17#' how it is possible please refund my balance...

I have been charged rs 168 saying that i called to 51717 and talked for 12.10 mins on 3rd july 2017. Which is in all the way u realistic. First of all, with other telecom subscriber 51717 is invalid number. My this mobile cell phone is kept at home and never cross rental bill rs 90/- this month i received rs 271/- which s unrealistic. Something is fishy game by vodafone. Guys please be aware of this kind of fraud, if you face the same problem then complain about this, at least other people will come to know about the same issue.

Not receiveing incoming calls vodafone india

Please note that i have not been receiving incoming calls and sms on my vodafone no [protected]

However i am able to make outgoing calls and also i can use internet.Â

This problem of incoming calls is ruining all my business and customer relationship.Â

Replies by vodafone are pathetic and they simply se we can't do anything.Â

Even after paying premium charges we r receiving such services.Â

Request to immediately sort out the issueÂ
Rahul kumar
[protected]

I recharged for 6 gb 4g data.
After 1 day i seems that internet speed down as 2g.
I tried to call to vodafone customer care bit when i select option to talk with vodafone customer care executive the call has been restart with automatic records.
Also i unable to send any sms.
I am tired.
Please resolve on priority basic.
I am waiting for positive solution.

Recently activated offer in vodafone which has 4 gb 4g data (1-month validity). Only a few mb data has been used till now. Now due to some reason, i deactivated my internet service by sending message "stop" to 1925 (This sms is also chargeable) but they deactivated my internet pack. Now when i activated it back, my balance of around 3.5 gb has been gone. I lost 3.5 gb data. According to trai, start/stop is meant for internet usage in main balance and its, not for data packs. For using data packs, it's deemed to be restricted to the specific data volume or the specific period. But vodafone is against the trai regin and they are cutting data pack, they are looting the data balance. I kindly request them to revert the data balance in my account. I had a discussion with vodafone customer service, but they did not agree to revert the data balance.