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Vodafone India Complaints & Reviews

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Last updated Mar 28, 2024
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400013

Vodafone India reviews & complaints page 488

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S
Smilelingam
from Hyderabad, Telangana
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unlimited voice calls pack expiry

Address:Bellary, Karnataka, 583201

Last june i recharged 445rupess in vodafone store the benefits are unlimited local and std voice calls and per day 1gb 4g for 84 days but 35days only completed but pack experied
I already complaint on customer care but no response my complaint number is [protected] already 4days completed but problem not solved so many times speak with vodafone care but no response...
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P
Prashant Nahata
from Ahmedabad, Gujarat
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wrong charge for data plan

Address:380015
Website:Vodafone.in

Sir,
I am using 349 rent plan.in which i was committed by vodafone 10gb 4g speed data and unlimited 3g once 10gb is exceeded. I had changed to this plan to my other 9 vofafone accounts also. Today i have received a message from you that i have used 20mb extra after usage of 10gb @ 4g speed. So for 20 mb i will have to pay you.

When i was given this scheme i was told for unlimited data plan. You can check you telephonic...
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A
apurva333
from Ahmedabad, Gujarat
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data offer not provided as promised

Address:400092
Website:www.vodafone.in

I was told as per simex offer, i will get 2gb 4g data foc however, they are not resolving my complaint since 18 days!!.. My 4g speed is also gone and got 500+ charged for data access!!!
I have called 198 more than 20 times, sent emails to appellate, nodal officer still no resolution. I am out of mumbai and cannot visit the local vf store from which i was given 4g sim to activate. Vf are putting blame on other dept to dept. But not...
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B
Brijesh Mohan
from Basti, Uttar Pradesh
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vas

Address:208007

My Name is brijesh mohan and my mobile no. Is [protected]. From 15.07.2017 4 -5 VAS services automatically activated without any request. This is not good practise. So you are requested to kindly permanent stop all VAS services within immediate effect.

Thanks
Brijesh Mohab...
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V
veereshnh
from Bengaluru, Karnataka
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wrongful deduction of balance

Address:560040
Website:www.vodafone.in/help-support

Every hour or so the balance gets deducted by 4 to 10 paise. It says it is on account of data usage. But i have not switched on data and infact have been on wifi. Sometimes as high as 200 paise gets deducted. So in all daily i am losing around 3 to 4 rupees.
What is the reason for this.
And as i surf this on internet i find that this is not a new issue. Then why it has not been resolved yet. I am a customer of vodafone for...
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R
Rajdeep Jaswal
from Gurgaon, Haryana
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payment made on wrong no.

Address:New Delhi, Delhi, 110034
Website:www.vodafone.in

Hi,

Please be noted that i have wrongly made payment of inr1489.00 against mobile no. [protected] to the mobile no. [protected].
I. E payment of inr 1489.00 should have been made for mobile no. [protected] where as i have wrongly made the same for mobile no. [protected].

Transaction date for the same is[protected]
Payment id jhmp[protected]
Relationship no.[protected]

Please advise...
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H
Hiral Soni1
from Pune, Maharashtra
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overdue payment

Address:Bharuch, Gujarat, 392001

Hi I already do portability from Vodafone to idea got just overdue of some payment due from Vodafone after 3 month if you have due than why accept portability I want details bills for that. I raced this case to Trai as well as grevience redressal also..
My Vodafone no which port to idea is [protected] after 3 month of portability got call from idea that you have some due from your previous service provider means Vodafone.
If...
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G
gusainvinny
from Delhi, Delhi
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charging extra every month

Address:122001
Website:vodafone

Vodafone is charging me for VAS services every month though no VAS services are active on my number... i have tried social media, , , customer care but no response from them...customer is not the priority ...they just keep saying we will connect you but no response..trying to reach them from last 2 months.

My number is [protected] ...these guys have no shame...Airtel is best service provider atleast they priorities their customer...i...
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K
Krishna Ashok
from Kodungallur, Kerala
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love sutra pack

I have a problem regarding the lovesutrapack. I have not activated such a pack. Despite deactivating it several times, it still keeps appearing and charges money. I am extremely dissapointed with this kind of glitch or whatever it may be. Please refund my money without fail which includes a sum total of 110 inr. My phone number is as following:
[protected]...
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N
Nirali Amin
from Bhopal, Madhya Pradesh
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value added services

Address:Gandhinagar, Gujarat, 382620
Website:Vodafone

Its annoying that vodafone activates various value added services without my request... This is ridiculous. Last time also i have complained about the same.. They have promised it wont happen again. Yet it happened again.. Rupees 30 added to my bill cycle last week and now again 30 rupees.. Either do something or i have to go for portability and have to complain further.....
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W
Wasim Al Basha
from Bengaluru, Karnataka
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sms limit

Address:Bangalore, Karnataka, 560036
Website:www.vodafone.in

Telecom Regulatory Authority of India (TRAI) it is announced as consumers can able to send upto 200 Messages per day. I still face problems in sending messages once i cross 100. I dont understand why are the network providers not following the rules imposed by the concerned govt (TRAI).

Facing Problem from[protected].
Email Me @ [protected]@gmail.com for the more clarification.

I need you to take it up...
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M
Marimuthup
from Chennai, Tamil Nadu
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data card surrender on may 2017 but june month 2017 bill sending to me

Address:Chennai, Tamil Nadu, 600071
Website:Vodafone.com

Hi,

I closed my data card on may 2017 but june month also sending bill to us,

Chennai mogappair branch visit & submitted to close the data card,

Vodafone data card not working from may month itself..

U are making me foolish.. Mogappair store person now ur data card cancelled, i given my id proof to cancel also. Two times i visit for mogapppir but no response from that store....
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M
manjupraj
from Bengaluru, Karnataka
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internet cancelled but no refund

Address:Bangalore, Karnataka, 560102

I had booked a 3 month internet connection along with the dongle for 2000rs back in dec 2016. I was using it for a few days and after 4 days they came in for a house inspection. The house inspector for reasons unknown claimed that our house was under construction even though we have lived in the house for 6 months. Due to the negative report provided by the house inspector they cancelled our connection. I am trying to get back the money for...
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N
Nuaman M Kutty
from Ferokh, Kerala
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offers provided

Address:673012
Website:Www.vodafone.in

I have done a reacharge of rs 445 as told from vodafone office. For 445, they will provide me 300 minutes of calls and 1gb 3g/4g data daily for 84 days.
And finally now i have completed 35 days and they have removed the offer from my sim. When i contacted customer care, they are not providing inough explanation and says we can't help you, there is no such offer for you. They are now avoiding me.
Now am humbly requesting you...
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A
ashu2525
from Mumbai, Maharashtra
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wrong commitment for give plan

Address:400068
Website:vodafone.com

Hi vodafone team,

Sorry in advance for legal action!!!

Previously i was using idea service provider in which i used to get 6gb 4g internet

Before some days ago i got call from one vodafone executive with "[protected] sana" this number. She was explained me one plan as below :
23 gb 4g speed internet life time
So i got interested and get portability. Now automatically plan reduced...
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P
prakash_mee
from Hyderabad, Telangana
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vodafone value added service

Address:313002
Website:www.vodafone.in

I am using vodafone provider for my mobile number. And this provider is always applying "value added service" charge on my number even i have not activate any plan on my number.in last mobile bill again i got "160 rs" for two service pack. Without any information this provider always doing this type of fault in my bill.

Even in my may-2017 bill they exceeded my bill limit from 2400 rs. And made bill of around 3300 rs. Without...
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L
LAKSMANIYER
from Mumbai, Maharashtra
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bill plan changed without my knowledge

Address:Mumbai City, Maharashtra, 400052

Dear sir

I have moved to vodafone as it was offering rs 499 plan with unlimited call and 1 gb data

I opted for basic roaming facility by paying rs 99 extra wnen i went to us from7th may till 16th june
During that period i was using the matrix /tcm cards

When i returned, to my surprise, my phone was disconnected and i was asked pay rs 1300 - rs 700+600 to activate

Within few...
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V
Vivek Kumar m
from New Delhi, Delhi
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internet is very slow issue

Address:New Delhi, Delhi, 110062

This is kindly inform you my mobile [protected] today morning i have to call 199. Vodafone representative say that hum kuch nahi kar sakhtha because we are facing internet problem last 6 months but there vodafone not provide the solution so please resolve the issue as soon as. Another thing is that vodafone is provide the poor. D

Regards
Vivek kumar...
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Address:Valsad, Gujarat, 396191

Hello, my name is jayesh nair.
I want to submit a complaint about vodafone billdesk - vodafone mpesa limited.
On 20july i downloaded vodafone mpesa app and to pay bill of my postpaid number i added 1365 inr to mpesa wallet through internet banking (Axis bank), the amount was deducted from my bank account in the name of vodafone billdesk, but no money was added in the mpesa wallet.
What is all this nonsense, you people...
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C
consumeer
from Chennai, Tamil Nadu
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continue billing after closing the account

Address:Dindigul, Tamil Nadu, 624005
Website:n/a

I have paid the final bill and officially closed the account for number [protected]. However every month since january i have been receiving bills. Now they are threatening legal action against me. I went to vodaphone office in dindigul and paid last bill amount and asked them to close the account. They instructed me to also email the main office which i did instructing them to close the account. (I have a copy of the email). Please close...
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