Vodafone India Complaints & Reviews

I did a recharge of Rs. 184 and an amount of Rs. 155 has been deducted as access fee and only Rs. 0.38 as talk time. What is this access fee. How can you charge me N access fee without my knowledge. Will be porting my number if I do not get the amount soon and will spread word in social media.

I visited vodafone store today (Mobile no : [protected], token no : 262, 18/07/2017) which is located opposite to kalamandir marathahalli. I have lost my prepaid sim card and asked replacement for same.

But customer executive said that we are running out of prepaid sim cards and she forced me to take postpaid connection. Again she mentioned it will take one week time to get prepaid simcards which is totally wrong.

I have got prepaid simcard in another vodafone store today without any delay. Please take necessary action hence giving wrong information and forced to take postpaid.

Regards,
Ayyappan

My email id is updated with someone's mob no. as a result I am receiving data usage alert again & again. I replied them drawing the attention but till now no action is taken by them.

Dear sir,
vodafone reject my port out request again and again i had paid 200/- extra and security money deposit 250/ total 450/ advance after that vodafone is not approved my porting request.
plaease help me sir and take legal action against the vodafone operator.

Jitendra kumar
Mobile no.-[protected]
Port id- VD188699

I contacted vodafone center at kanpur nagar at civil lines near leemani hospital today to update my kyc along with my aadhaar card.

The staff present there did not co-operated at all and gone to the extend of advising to port the number in favor of jio / airtel for better services.

I was surprised at the behavior and advice and presumed that the concerned staff who was not holding name tag is resigning from vodafone.

My kyc is still awaiting for updation

Hi..

We submitted twice all documents to register our company ramniklal & co. With vodafone but your company (Vodafone) rejected twice our (Ramniklal & co.) company registration for vodafone cell connection!

Saying orally that we do not have signboard on our property of our company name!

Both the time they came for verification without appointment and we owner always not there to attend any person on last moment without appointment.

We went many time to vodafone gallery in andheri (West) juhu lane... But staff told we are helpless!

And we have many documents & proof of our company with us which we submitted time to time with your request.

Then also without any reason and any writing information of rejection of our company from vodafone!

So inform us in writing so we can take this matter into trai.

Our company of rs.5000 cr trading exchange turnover in last three financial year (Certificate submitted in attachment) and your verification smart persons says this company dose not proper!

We have bellow all this documents and proof which we submitted to your company.
1) turnover certificate
2) contract note of mcx
3) bank statement
4) pan card of ramniklal & co.
5) ghumasta licence
6) nmmc licence
7) partnership deed
8) partners passport
9) all other require document as per your request.
10) still we have more many proof of our company

Our company registered in 1968 (Allmost 49 year old) and having huge business turnover (Rs.5000 cr in last 3 years) and many licence, pan card, various authority proofs in name of ramniklal & co.

So we think this all are not considered by your company and we have to take serious action against you.

Gaurav gogri
[protected]
[protected]

Cc to
Corporate. [protected]@vodafone.com
[protected]@trai.gov.in

Prepaid recharge. — reversal of wrong recharge.

Mr. Nipun kanti majumder submitted a complain
Respected sir,

I, mr. Nipun kanti majumder, have recharged rs. 250/- on this no. ([protected]) in place of my vodafone prepaid no. ([protected]) of kolkata. It is done through paytm. The order id - [protected], july, 18/07/2017 at 6:08 pm. After that i made a phone call to vodafone customer care, but one of the representative is told that it is impossible, but i hope that it is absolutely possible. The sim is issued by my name. My address is - vill. Bayarghata, p. O.- kumra - kashipur, p. S.- habra, dist.- north 24 pgs., west bengal. My email id is [protected]@gmail.com. Please refund the amount rs. 250/- into my balance ([protected]).

I have taken vodafone post paid plan almost 6 months back.in first two three month bill they charge me correct amount as per my plan. But from 4 month they are charging extra amount for the services which i not used. But after submitting them the proof. They waived of my bill extra amount. But in june month bill they charge me for data use rs.499.93 on 21/06/2017. But they did not sent me any mail or msg regarding my excess usage on this date. Without sent me any information or notification how they can charge me. But according to their vodafone app. I used data as per below of my plan. I sent them screen short of data uses as on[protected]. Its showing below uses than how they can charge me on[protected] for it. Because till[protected] its showing less uses of data and i called or mailed them. But they are replying very late and they are not considering my proof. Today one lady called me. Her name is danalakshmi k. She called me by this no. ([protected]). She talked me very rudely. She was not listening my problem and forcing me to pay the due bill without solving my problems. So how can i make payment to them for unauthorized charges. For your reference i have attached the file. Kindly find the attachment and do the needful asap.

Regards
Gaurav singh
M - [protected]

I have use vodafone postpaid mo. No. [protected] my plan is 499 unlimited monthly rental. But last three month i have suffering a billing issue. I call vodafone service center about this issue, he told us value added service from u r mobile. That charge may be apply. But i dont know which service activate directly on my mobile without my prior permission
Is it right to dont ask customer and directly activate any service and get them charge. I request to trai pls. Restrict that types of service

Dear all

I am old customer of vodafone. I have complain to vodafone for balance deduction because they deductedmy balance since last month. I have given all the time this complain but they still. Now today also they deduction 30 rupees from my account and i gave the complain today morning also and now still...
So please help me out in this matter... I am going to off of this problem.

Sir the vodafone company is giving low range singles,
It was collecket charge 4g rates, the network is when calling recivers voice not earining 10 to 15 seconds, after 10 to 15 seconds voice will ear cut - cut,
I have complained to vodafone customer care it unable to solve the problem,
I`m really check my data and network speed by vodafons app
My vodafone app it will shows
1) download speed 1.6mb/s
2) upload speed 0.9mb/s
3) ping 34ms.

But it collect regular charges (Amount).

Please take a good action to the vodafone company.
Please solve the consumers problems related network companys please.

Not able to send sms for porting in., 1900

Dear sir,
I am not satisfy with your internet network
Coverage n data packs... Hence, i thought to move to airtel... Then i have started
To send sms to 1900 for porting...
But, iam not able to send only for 1900... "message could not sent" is showing... Tried 10 time...
By speking to custmer care for solution... They keep giving non sense / irrilavent solutions: -

Plz help me...
-
Pradip desai
Vodafone mobile no. [protected]

जब मेंने नंबर लिया था तो मेरे पास कोई id नहीं थी, तो मानों अपनी माता जी के पहचान पत्र पर सिम लिया लेकिन अब मेरा पहचान पत्र बन चुका है, तो अपने नंबर की id बदलवा कर अपनी id लगवाना चाहता हूँ, लेकिन वोडाफोन वाले कहते हैं कि अब नहीं बदलेगा क्या यह सत्य है | कृपया शीघ्र अति शीघ्र समस्या का निदान करने का प्रयत्न करें | धन्यवाद

Hi all,

Please don't use vodafone postpaid. While taking the connection we opt for one offer and they make it another costliest offer and add additional extra charges saying that we have accepted during the connection which is wrong, i paid a huge amount after so many requests to customer care. And the worst customer care. And i stopped using it but they dint stop charging the bills though i requested them to block. Now, i am getting calls from the person with name manasa saying that she is from cibil department saying that your cibil is pending because of vodafone bill and whatever the application you apply for, and your documents get rejected. This is like rowdism and cheating from vodafone postpaid and i got offended really. Please don't get trapped into this cheating world of vodafone

Vodafone has disconnected my phone connection when i am outside india and now they are asking me to come to india to pay my bills to restore my connection. How is this even possible? Is this what you expect from people who have international roaming on their phones and travel a lot outside india. I have repeatedly requested vodafone india to restore my connection [protected] at the earliest so that i can pay my bills as as possible, but it is falling on deaf ears.

My mobile no. Is [protected]. I had changed my number from postpaid to prepaid on 3rd july 2017. On 7th july 2017 i logged complaint that in spite of doing all settings i am not able to use internet data.
I was told that i will get call within 12 hours of logging complaint but till today neither i have received call nor my issue is resolved.
I am very unhappy with complaint handling procedure of vodafone. I need immediate solution for my issue.

Dear sir my number is [protected] and today 18 july called to customer care and i confirm about recharge of 448 customer care say that 448 is applicable on my nunber with the benefit of 70 day validity daily 1 gb data and unlimited calling i recharged with 448 but i got only talktime than i call again the customer care they told there is no offer for mr 448 rs how can i have proof i have recording of customer care executive making fool to cuatomer how can please reply

Dear Sir.

I have purchased a new mobile phone Samsung Galaxy A7, my problem is when i am insert Vodafone sim card to the phone, immediately asking me PUK numbers.

Please provided me puk code

this is my Sim card number [protected]

Thanks

Sir/ medam
I have taken Vodafone post paid connection in last month, now I need to change prepaid connection. I went to Vodafone store but they are not responding properly.so kindly take my complaint and take necessary action I hope as soon as possible.

Thanks & record's
S.suseendran
[protected]

Dear Sir / Madam,

I am facing issue on vodafone internet speed and connectivity since 17-May-2017, i raise many complain in vodafone but not getting any response.

Other service provider give nice speed and data offer but vodafone only take money form public not provide better connectivity.

Please take and action against it.