Vodafone India Complaints & Reviews

My name is angel mercy and i have lost my sim card since from 6 months but i was using whats up because i didn't uninstall whats up. Few days before i got to now that the sim is used by other person which is re-given by vodafone company.
Therefore i am afraid that the person who as re again taken my number can misuse my number and my personal data.

Dear team,
My plan is 499
Which provide me unlimited call with 5 gb evry month for internet
But i dont know how they have charged me for 1178 on bill
But as per vodafone application i have not execed by monthly internet usage
But customer care are saying that i have used extra 3 gb

Please any one take action on this
I request you
Vodafone are cheating with thier customer
One imp thing if vodafone has provided me application, so i will go by application only na or else daily i will make a call to cutomer care for my data update
Please i will thankful to you if you taje action on it

Hi,

I have taken a post paid connection number [protected] two months back and paud rs 300 against it.

Unfortunately, my area of residence was not having vodafone range and hence enquired about it by calling to customer care. I have been told that the range issue might take 2 to 3months to resolve. I have then given a complaint to disconnect the services of my vodafone number within a week of my purchase and shifted to other services. I got a confirmation call from vodafone department on it and they have told me that the phone will be disconnected in two days.

After 2 months, from last few days getting a call from recovery department for the payment. I have told the entire story to them once. However, again within an interval of a week again getting a call asking for the same.

Kindly check my conversation with the customer care department which i had at the time of putting a disconnection request by stating the reason for it and resolve the issue asap, so that the call coming from recovery department should stop.

Regards,
Omprakash chaturvedi
[protected]

To-day at 4.02 am, 4.04 am & 4.11 am i received sms stating that re 1 store pack, game pind pack and mobile mela service activated on my mobile phone though i have not requested for these services. Just i have opened the internet and i received these messages. I have already complained of vas not requested by me on[protected] [id:1626818]. If you not cancel the vas not requested by me and if any charges are added in my bill, i will be constrained to complain to the authority concerned and also approach other service providers for mobile number portability. Please do the needful early

Hi,

I have been using my vodafone number [protected] for approximately past 9 years but due to unavoidable circumstances i was not using my number from last few months. I had used my number last was in the last week of april, 2017. Thereafter, in the last week of june, 2017 i decided to use my number regularly and i realized that there was no service on my phone. I immediately called vodafone customer care and told them about the issue. They told me that as the number remained unused and no recharge is made since last 45 days, the number has been deactivated. They further asked me to contact the nearest vodafone store and submit documents to activate the number. Then immediately on 2.07.2017, i visited the vodafone store, greater noida and submitted my complaint/ request to activate my number, however, the concerned cce informed me that my number has been allotted to someone else. I was shocked to know about aforesaid allotment of my number to someone else and that too without any prior notice to me. I requested them that i have using my number since last more than 8 years, but no heed was paid to me. I then tried calling that number to check who has been allotted with my number, however, the number was not active. When i informed about the said fact to the cce, he cant help me out.

I am really disappointed with vodafone for this as they did not bother to intimate me even through mail. Just to get new customers they are just ignoring the existing customers. The said number is my registered number with my bank accounts and credit cards. I also have some professional connection connected only through that number.
I have six numbers of vodafone in my family, but now am gonna discontinue all of them with vodafone network if my number is not activated in my name within 7 days of receipt of present complaint. It is hereby further informed to you that in case of any fraud and misappropriation of funds from my bank accounts and credits accounts/ cards for the reason that my above number is connected with all my bank accounts, vodafone shall be solely liable for the same.
In view of the above, vodafone is hereby requested to allot and reactivate my number in my name within 7 days, failing which i shall be constrained to take appropriate legal action, which shall be solely at your cost, risk and consequences.

Yours sincerely,
Dushyant bhati, adv.
[protected]

My balace always deducted without any plan or service. Earlier i complained to castumer care than my balace had rufund and again duduct my main balance and now i am trying to call custmer care than my call never connected. I am very cramped to vodafone. I trying to call custumer care mant times but my call never connected and to much balance deducted daily. Pleas take any bitter action against this telecome company.

Have received a legal notice for a bill not paid where in the issue should have been taken care of by powair vodafone store managerating in the month of march for number. Berkshire [protected]. Request a revert from vodafone asap before i approach media or consumer court i tried calling on all the meets provided on the legal notice and either i was hung up on or the calls weren't received

This is writing after becoming foolish.
On 10.07.2017 i got a sms that recharge by rs199/- and get all outgoing calls free. I just activated and a next massage came that go to nearby vodafone and get the same recharged to avail the sceem. According i got my number recharged but same was not activated in my mobile no.

I raised a complaint in jp nagar, vodafone office but they turned me out saying that the circle of your phone is of jharkhand so it is not applicable in karnataka as i in bangalore for official visit of one month.

My payment of rs 199/- is of no use.

Find out any solution to resolve the issue

Regards
Shankar sharma
[protected]
A vodafone user

Dear Sir/ Ma'am,

Request you to kindly disconnect my postpaid connections of [protected]/[protected]/[protected] as i have worried about their service and have taken another connection here.. Pl take an action ASAP..if required, pl mail ([protected]@gmail.com)

Thanks n regards
M.Srinivasan

Hi my name is abhishek sinha, this complain is regarding the harassement by vodafone india services pvt ltd for payment of the services that is not being used by me anymore as the request for terminating the old no [protected] has already been made to the company and still its not been done, moreover they are calling everyday for paying for the services that has not been used by me anymore.
And they are not also helping me in switching to a postpaid connection to my new no [protected] that is currently a prepaid connection

I am using mb no. For last 2years. For bill month july, i have received bill of amount rs. 787/- generally my bill in the rage of 150-250. However due to internet usage of 330 mb, you have charged about rs. 500/ additional charges i. E. 1mb= rs.1.51. Which is very high. Further you have charged rs. 42/- for calling from 139 numers & same from railway enquiry no. Further i hve taken internet plan on 4/7/2017. As per new plan my charges will be approx. Rs. 100/-. You are requested to charge the internet caharges as per plan & accourdingly revised the bill, further for 139 no. Charges should be normal.

Hi,
I am filing complaint because no one is even bother to resolve my complaint on mails written to vodafone team and now i am fed up of all this nuisance as it was vodafone team mistake and why i should suffer a loss for porting out from airtel.

First i had request for porting out from vodafone to airtel. Between this i got a call from vodafone that we are providing you a better plan then airtel. So i had sent a request to airtel as well as sent port in request to vodafone that i will continue with the plan which they have provided. After that the plan was activated from vodafone and they said clearly that your port out request for airtel has been cancelled. After few days they had accepted the port in request to airtel.

Now in this between i m suffering and they told me that after 90 days only we can change the port out request.

As this problem was created and executed by vodafone and team and how they guided to me i have followed all their instruction and now i m suffering loss.

Please look into this issue as who have done this should be punished and i request you to let vodafone pay all the bills payment till i am ported out from airtel. As sir seriously i m facing to much problem now as there executive are not responsive and some have them have switched off there phone and no one is replying as well as answering the call.

Thanks and regards,

Rushabh navin nandu.

Dear Sir/mam,

i am apply past and recently Dt;11.07.2017 for Mobile No.port Vodafone to other,
i am all the dues paid my side.

but Vodafone not approve for port.

plz help this matter.

Thankx & Regards
Resham Giri
Delhi

I am a customer of Vodafone from last 11-12 years. To-day as per SMS received Photo Stories Pack service is activated on my phone, though I have not requested for any VAS. From last 2 to 3 months some VAS are activated on my phone, though I have not requested for any VAS. No VAS are required by me. In future do not activate any VAS on my phone. If I require any VAS I will send SMS or approach Vodafone store.

Please disconnect the Photo Stories Pack at once and do not charge for the service not required by me.

If any VAS are activated on my phone, I will have to go for number portability to other service providers.

I don't want continue on post paid, i need convert pre paid again.

Now prepaid also having the same offers, but on post paid we have to pay approx 450/- rs. Additional. (2 numbers)

Previously my connection is prepaid so i need convert it from post paid to pre paid.

I don't want to go for new number i need this number with pre paid.

I am already complaint to customer care they didn't respond.

I need a reply asap.

Thank q.

My vodafone number [protected] was blocked for sms. I asked to customer care they said that i need to register with trai. Actually i did not do any kind of marketing. I will send messages only to my friends and relatives. Without my knowledge they blocked. How to unblock my number? Please solve my problem as soon as possible. This is 3rd time they are doing this. Please fix my issue.

Hi

I recharged my account ([protected]) with rs 352 today, money got deducted, but i received the following message -
Your request to recharge 352 inr cannot be processed at this time. Transaction number is dlh[protected].

Please recharge asap! And allow me in future to recharge directly from the app instead of having to go to the retailer specially

Your subscription for dotbot pack has been renewed and rs 75 has been charged. The service will get renewed on[protected]. To deactivate sms stop to or call 155223 (Toll free). To download callertune app click hyperurl.co/vs

I never asked or subscribed for this.
This is bad without my knowledge activating something.
Vodafone, is this the reason u ppl repeatedly call and ask me to convert to postpaid!?

Dear sir
My vodafone no is port out from vodafone because they provide me vary bad service last 3 month and when i call them i want port out then they tall me if you have any 1 rs outstanding then port out was rejected by vodafone so i have paid more rs then bill amount and they also said that extra money of your is send to your address chq of vodafone in 15 to 45 days but till now i am not got cheque today done more than 60 days

Dear concern,
I'm not satisfied with your internet network
Coverage n data packs... Hence, thought to move to airtel... Then when i
Sent an sms to 1900 for porting...
But, i'm unable to send only for 1900...
"message could not sent" is the error shown... I tried many times...
By speaking to customer care for a solution, they keep giving irreverent solutions.

1. I changed message centre no., still no result...
3. I changed my handset also - tried but no result...

Moreover, the customer care representatives not available and not helping me for the same.

Reetika
[protected]