Vodafone India Complaints & Reviews

Dear Sir/Ma'am,

Unable to send PORT SMS from my vodafone number [protected].
I tried daily from last 7-8 days but not able to send port msg to 1900.
I thought May be there is network issue but today i send test sms to my another mobile number n sms sent successfully.
Vodafone doing something wrong with customers.
Pls resolve this problem ASAP.
Very disappointed bcoz of this kind of #######.

Thanks & Regards,
Suresh Pawar

I am yet another victim of hige bill due to these sites, i havent even gone online to them yet every month i am charged extra of rs 1500, this is frustrating, vodafone is not even helping refund the amount. Urgently call n help.

Hi,
I recharged of INR 349 on [protected], as per the scheme I should get free calls and 1GB Internet. There has been no mention, that this recharge is applicable only for the Mumbai circle (As registered mobile number is of Mumbai). I am in Bangalore, and this scheme is not working here. As per customer care person, it is not necessary to mention where scheme is applicable, where as a customer I should be aware whether scheme will be applicable at all places. I would like my recharge amount back in case, they cannot give me the solution.

Thanks and Regards,
Siddhant Bhansali
+91 [protected]

Vodafone cut a hidden costyfydykdyietidutetieiye6ieiyeiyeiysiys6is5isyisiysi6siysyidyidtusyidyidyidyid...⇄ vv fifhdufufufjxyxuxhxhcuxiyxjtxjtdyiztix7kgsunfsk7tdimvsk7tzjgd7tkduymd7ktsutkstmu...⇄

I have to say his company custmor care last two months wrongly bill but still i have paid his bill in my card .

But his company last 5 june to 5 july month bill generated 901 rs. I have say his company my Vodafone no. deactivate so i have not use this number, not outgoing call any othet but his company generate my this month bill such bad service this company very very bad service so please look in to matter and save my money

Thanks

Dear sir my no [protected] download vodafone app here showing in 348 rupees offer in this offer show 1 gb data got per day but when recharge this then company say this recharge only valid on 4 g sim but this terms and condition not showing anywhere other hand mobile operator say take information before rechage and company is not responsible for this.

Hi
My name is srikar and i wanted to bring to your notice that i had recharged an amount of rs. 1000 for the number [protected] with payment no. Jcmp[protected] on[protected]:16:07. But later realized i had entered a wrong number at the time of recharge where i was supposed to recharge [protected]. I have the receipt for the same.
What is the possible to reverse this transaction? If you have any further questions feel free to call me on [protected].
Though it is my mistake and i request you please arrange for a refund.

Hello. I am using this no. [protected], however it was switched off for some time . When i switched on my number i found that My sim has been deactivated. And someone else is using the no.My no. Was a prepaid connection. It was linked to many business contacts .
I want to reactivate my no since it is important for me to retrieve this no.I have been trying to contact Vodafone since long but no solution was provided.
Please look into this as my Whatsapp and other apps is linked to that no.
Without that, access to all of it would be a problem!

Please find a solution to this.
This is highly unfair.

Dear Sir,

I will complaint network regarding 12 May 2017 but till date not shoul i am goving to store not proper answer other wise i will very upsate i will going other company.

I am this complaint again and again but is are not shoul he was ingnor it..

I am last trying to consumer and support.

1st time VODAFONE call him and asking your home address network problem issue and company provid network antenna free your home and second time call him and asking network team checking and proper network so not issue network antenna.

Thank You

I get wrong information from vodafone exucative..
I called at around 1.30 to 2 pm today.. The customer executive told me my number have 446 offer... He told me the details of the recharge offer which is 70 days free call validity nd per day 1 gb data free...

Then i recharged 446 through easy recharg but after 3hrs i saw that call charge deducted from my main balence.. After that i saw my internet balence deducted from my main balence.
Then i calld 5 timed in vodafone customer care they told me that u dont have any offer of 446 in ur number its a wrong information from our vodafone customer executive...

Vodafone cheat with me and harras me... Why i get worng information from vodafone customer care??

Pls do a need full step nd get back my offer or main ballence.

Dear sir,

I have prepaid sim number [protected], and I have recharge of 349 yesterday afternoon and have talk with customer care yesterday four times which u can also check and conform that I will get 1 gb of data daily for 28 days and it will be activated after 12 pm. But till today it has not been activated and from my number your customer care call is not going also.
And from other number I called customer care and they tell that I have not installed Vodafone app, and I told them I have installed Vodafone app yesterday only and conform yesterday before recharging and after that only I have recharge yesterday. And no reply after that.

I request you to solve my problem at earliest otherwise I will go to consumer court.

It is very bad experience with Vidafone company. No one responsible and saying correctly and giving correct information.

Waiting for your reply asap.

Thanks
Sumit

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Remove star nodal.[protected]@vodafone.com Mon, Jun 26, 2017 at 1:55 PM
To: [protected]@gmail.com
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Hello Sumit,

Thank you for contacting us. My name is Karan and I will be assisting you today with the service for your Vodafone number [protected].

With regards to your concern, I hereby inform you that recharge of Rs.349/- has been successfully done towards your Vodafone number on dated 25/06/2017.

Basis the same you have already received benefits of 349 on dated 25/06/2017 towards your Vodafone number.

Further your feedback on your call centre experience has been brought to the notice of the Manager- Call Centre. Our service personnel have been sensitized to your concern and we will do our utmost to prevent a re occurrence of such an experience. Based on your complaint, we assure you that, our call centre personnel have been suitably reprimanded and sensitized to your concern. Once again, please accept our sincere apologies on behalf of our call centre executive.

I hope this helps you. Please do get in touch with us in case of further queries.

Your service request numbers for this interactions is [protected].

Warm regards,
Karan Deep

Nodal Office
Contact numbers:
For any queries call 199 (chargeable for agent access @ 50p/3min) or +91-[protected] for post-paid and [protected] for prepaid (standard calling charges applicable)
For any complaints call 198 toll free helplines
Nodal Office : +91- [protected] (Available between 9:30 a.m. to 6 p.m. Monday to Friday, standard calling charges applicable).
Fax number : +91- [protected]
E-mail : nodal.[protected]@vodafone.com
Website : www.vodafone.in

Do not Forget to explore “My Vodafone Application” link http://m.vodafone.in/vfapp that helps you manage all your Billing, Recharges, Data Plans, VAS & much more!!

On 6/26/2017 12:55 PM; From: [protected]@gmail.com; To: nodal.[protected]@vodafone.com; ; ?CC: ; Subject: Recharge problem ;
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Remove star Sumit Mon, Jun 26, 2017 at 5:27 PM
To: nodal.[protected]@vodafone.com
Bcc: [protected]@gmail.com
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Dear Karan,

I think you have reply without checking and without seeing any details.

First of all I didn't get the data plan of 1 gb daily which was confirmed and for which I have recharge my number and that I have conform four times and then I have recharge. How can u say that I have got the benefit then. Request you to please recheck and reply me.

And it is not at all good feeling about your company.

Waiting for your response on the above complaint.

Regards
Sumit

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Unstarred nodal.[protected]@vodafone.com Thu, Jun 29, 2017 at 7:57 PM
Unstarred Sumit Thu, Jul 6, 2017 at 7:18 AM
Add star Sumit Fri, Jul 7, 2017 at 5:28 PM
To: nodal.[protected]@vodafone.com, vodafonecare.[protected]@vodafone.com
Bcc: [protected]@gmail.com
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Dear sir,

NO REPLY AND NO RESPONSE INSTEAD OF SENDING MAILS AND FOLLOWUP ALSO.

IS THERE NO ONE IN VODAFONE COMPANY TO REPLY TO THE CUSTOMER.

Sent from my iPhone

Begin forwarded message:

From: Sumit
Date: 6 July 2017 at 07:18:58 IST
To: nodal.[protected]@vodafone.com
Subject: Re: Recharge problem

[protected][protected][protected][protected][protected][protected]---

there is no one to listen in this company, and no proper reply to customer

This is to highlight that vodafone does not ensures right kyc norms. I have been unnecessary getting legal notices for non-payment of : relationship no.[protected] mob no. [protected].

I have made an attempt to let this amit sharma know that the number in communication does not belong to me. The emails still keep coming in and there is no way to stop this, unless i just block it.

This is an harassment because the company does not have proper ways to address their issues and follow up with complaints. I have attached the email about the legal notice to me. Also attached the email that i had sent to let vodafone know that the number does not belong to me.

Vodafone manager calls on 27th Apr to make Rs 2600 payment. They send the formal letter confirming the account will be closed post payment of 2600 Rs. I made the payment same day Rs 2600...please see enclosed pictures about letter received from Vodafone and online payment done the same day..

To my surprise, received legal notice on 7th July to make another 1200Rs payment...This is just cheating and recovery tactics.

Full & Final Settlement Letter of A/c[protected]
&
Mobile No-[protected]

Dear Team

This refers to the mobile number +91 [protected] which is registered under my name Ms.Vrushali v Pawar, I would like to inform you that i am extremely disappointed by the Vodafone service provided to me on the mentioned number, I had my number deactivated since Aug 2016 due to the wrong charges charged to me by the vodafone, However had thought of resolving the issues with the vodafone and settling the bills, which is where my decency and my honesty was paid back to me resulting in the rob of INR 2800, As i had received a mail from Vodafone stating the contact number
+(91)-[protected] of Mr.Deepak Khemnar for any assistance, i called this person, A guy came online saying he is Deepak and would assist me in my issue, he also committed that if i pay now the amount he will give me a waiver of INR 802 and also would convert my post paid number to prepaid and send the new sim to my within 4 hours, Hence i had made a payment of 2800/- as per him and gave him a reference number to activate my number ASAP, I never suspected him as his number was given to me by the vodafone itself.
However after receiving the payment he said that he would get back to me and also send his executive to deliver the sim, Inspite of the day passing by i had no communcation from vodafone sales end and hence had no options then to recall him back on the given number, on receiving the call, it took almost 5 mins to identify the Guy Deepak who had given me this commitment as the now guy on phone says we have many deepak working with us and they dont know who had taken the payment, Ok even after this he traced by details and said that activation is in process and will get sorted by days end, again i had to wait for a day more and finally after calling them on 4th day the answer they gave is "they will not activate the number as its was a ported number and now activation was not possible", on arguing with him on this, he said do you think that you would run away without paying us the money back to Vodafone, to make you pay the bill we had given you this .

Its so pathetic and adsurd to know that a company like Vodafone and go upto such level dowm to get their paymentsfrom theire customers, Atlease they should have taken the loyalty and the period of their service utility of that particular customer before doing such shameful act.

Awaiting for the reply if they have any value towards the customer.

I am facing the problem from last 4 months. If i have any balance in my account, they diduct it for any VAS. If i call customer care, they refund it, if i dont, my money has gone. They say i click somewhere on internet brouser but the fact is these services get activated even if i am sleeping. If i call thrice a day to customer care, they block my number, saying its trai rule. I am sick. Please help me, i want to go to consumer court.

I was using vodafone for more than 8 years for the month july 2017 i was recharged for 349 the plan is unlimited local calls and daily 1 GB data
On 06/07/2017 due to no balance service is not working i was recharged for 50 rupees but they taken the full amount for data usage. again i was recharged for 10 rupees in the morning that also they taken the hole amount for data usage.

i was still in the 349 plan then why they charging for this refund the amount you have taken from my acount

My Mobile no : [protected]
Name : Dhanasekaran

The balance seen in my Vodafone number was Rs 124/- on 30th June 2017.
It has suddenly reduced to Rs 18.80/- today. In this meantime I had only one call which was of 88 secs duration costing only 67 paisa. Please refund the extra amount soon. My handset is LG and is keypad . Still now it has not done any problem. My number is ##########. I also called in the Vodafone customer care but no remedy was done.
Please look into my issue soon sir. Will be highly oblidged by your kind co-operation.

Hello sir/Madam
Hi this is Deepak from Mysore i was using Vodafone conaction last 6 month only for call and masges because iam using internet for JIO No 500 plan 3 months this time Vodafone bill comes 615 Rs iam not switch on Vodafone but how came using Internet 258 rs in Vodafone Kalidasa road Mysore I vist enquiry .my ticket no is 133 @ 7 pm 6/7/2017 evning time they gave mail I'd I am asking how it's on net for my mobile ther and some stupid ans see its automatically generated I don't like this month bill iam not paying net charge .only I pay 350 if not possible I request to I apeel consumer court on Saturday plz take all documents submit ther only sir . Vodafone is not good service .realy bad cheting for people and I add FB all details if any CEO or MD main can you plz massage me sir
Thanks
Deepak.k
[protected]
Mysore Karnataka

For the past few days, despite trying to send PORT XXXXXXXXXX (my mobile number) message on 1900 to port my vodafone sim to jio network. Everytime I am trying to send the message it is showing failed repeatedly. It has become a daily issue. It is very unsatisfactory and it's complete wastage of my time. Please look into the matter as soon as possible, else I have to take other necessary steps.

I Just Contacted Customer care Maharashtra . I am having ping issues. i am getting 500+ ping in online games using vodafone 4g . Number- [protected] and hereby i contacted customer care for help regarding ping issue but
customer care only dont know the meaning of ping. i mean wtf really he said we are providing you everything it should be your laptop fault or phone fault from our side no problem is their i mean really ??? he dont know abt ping .. wow great service man .. He was Blamming My Phone and laptop and games. Please Improve Your Service and Get knowledgeable staffs . thank you

vodafone 4g . Number- [protected]