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Vodafone India Complaints & Reviews

1.8
Updated: Nov 26, 2025
Complaints 27130
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N
Nixz Bingeman
from Delhi, Delhi
Jul 10, 2017
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Address: New Delhi, Delhi, 110020
Website: www.vodafone.in/home-mumbai?section=consumer

Hi. My phone number was changed to prepaid after clearing my post paid dues. (Which anyway has to be done other wise the phone number doesn't change to prepaid) but i still keep on getting bills and notices for something that's already paid. And for activating your prepaid phone you're suppose to call 59090 which never worked!
Vodaphone is a scam
Vodafone India customer support has been notified about the posted complaint.
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    Manju Nihalani
    from Gurgaon, Haryana
    Jul 10, 2017
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    Address: Jaipur, Rajasthan, 302020

    Vodafone executives call 6 times day and advertise the company.on requesting them not to disturb so many times the executives laugh n reply very cheaply.they r highy unqualified n mannerless people to talk to.i have told them so many times tht i don't want any new scheme nor want to port my no. But they keep calling n forcing for the same.
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      K
      Kanika Vaid
      from Mumbai, Maharashtra
      Jul 10, 2017
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      Address: 400015
      Website: vodafone.in

      I was travelling to the united states from 24th june to 5th july and had activated the monthly iroam plan for 5500 rupees. My mistake as the plan was not working when i came to the us. Not only that i have international roaming active and even that wouldn't work (I am guessing this is because the plan is active) so i called vodafone in india and all they said after wasting time on pleasantries and hold that they cannot do anything and i would get a call from someone locally to sort this out in 24 hours. I even gave them a local number to call on. Needless to say no call arrived. I even went to the t-mobile store in the us and they said that they don't know of any contract.
      Every time i would restart my phone, i would get network for 2 - 3 minutes and then it would disappear again. This is just one giant scam that vodafone is running.
      While i haven't received any call from vodafone, i have received a bill for the amount including the iroam pack. I came back to india and had my husband visit the vodafone store on my behalf who once again said i will receive call back in 24 hours and still nothing. Why open a store if they are incompetent of solving any queries.

      So in summation, vodafone charged me a large amount of money for a service that they have not provided and made me pay extra for calls to their centre when i'm travelling internationally and still not receive service and now i want that charge waived but vodafone just promises to call back with nothing.
      Vodafone India customer support has been notified about the posted complaint.
      Even though I've sufficient balance (1200 flex points) vodafone is not letting me make calls. And their customer care didn't respond even after multiple complaints.The quality of their customer service team is pathetic . Vodafone is charging so much for calls and data without providing proper service.
      Update- Today I got a call from Vodafone. No response to my issues and query but instead asking me for feedback. This is how they treat customers who have been loyal to them for so many years! Shame on Vodafone!
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        K
        from Coimbatore, Tamil Nadu
        Jul 10, 2017
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        Address: 302017

        Hello,
        My issue is that i had ported my vodafone postpaid number maharashtra into rajasthan circle with same operator in jan17.
        That time i had given my simple documents which is aadhar card, local address proof and photographs but the vodafone store employees had registered my number on companies name.
        Now when i again want to port my number in maharashtra, i have to be required that companies all necessary documents and without this i can't port my number.
        When i had contact to that vodafone store employees and when i said them the issue, they directly started abusing me in very bad way and said that now we can't do anything.. Do whatever you want to do.. Raise a complaint against us. Go in court.. Like that their words was..
        Due to their this i am not able to use my number because i am on roming and i am paying the bill from last three months without any usage.
        I tried to contact with them over the phone but never pick up the phone.
        So i request to you please do something because you are the only last hope remains for me.
        I have all the details of that vodafone store which i am providing to you.
        Name of the vodafone store
        Shree jamuvay communication
        Name
        Mr. Virender singh
        Vodafone retailer id.
        [protected]
        Mobile no.
        [protected] and his managers mobile number is
        [protected].
        Address
        Kanta chowk, jhotwara, jaipur, rajasthan.
        302017.
        I am also giving you my contact number if needed.
        [protected].
        [protected]
        Hope you'll resolve my issue.
        Thank you so much.
        Vodafone India customer support has been notified about the posted complaint.
        I am not use this service so please my posped card to prepad card in transfer.
        my mobile number is -[protected].
        Vodafone gives 1gb for 142.i recharged it. But they gives 570 mb only. And after they tells its 147rupees.pls action for it..
        My mobile no is [protected]
        My outgoing sms blocked past 1 Year
        I want to send message to others
        I kindly request you to activate my outgoing sms services
        Without outgoing sms I can't send any messages to others including my friends family neighbours and etc
        I don't know the exact reason to block my outgoing sms

        Thank you very much
        hello,
        mayur here ( My communication email_> patel.1991.[protected]@gmail.com )

        i have visited my _97125***** vodafone no sim card 2g to 4g change and my inbox your company massage totally fully free and i have visited bagasara mini store (Pin[protected]address attached image) and > your store employ very rudely behaviour and gratification (illegal) attempt type payment without any detail

        i'm a say portability charge only RS.18 and so why are you asking Rs.100 2g to 4g

        My suggestion is > employe or store owner 4G SIM, deliver my address,
        because (thi issue) your company reputation down and i am mentally disturb

        More proof Please check your store CCTV camera >
        Time : 04:PM to 6:00 PM
        27/November/2020

        Please take my complaint and update me
        ( My communication email_ > patel.1991.[protected]@gmail.com )

        Complaint against vodafone store employees - Comment #3774017 - Image #0
        hello,
        mayur here ( My communication email_> patel.1991.[protected]@gmail.com )

        i have visited my _97125***** vodafone no sim card 2g to 4g change and my inbox your company massage totally fully free and i have visited bagasara mini store (Pin[protected]address attached image) and > your store employ very rudely behaviour and gratification (illegal) attempt type payment without any detail

        i'm a say portability charge only RS.18 and so why are you asking Rs.100 2g to 4g

        My suggestion is > employe or store owner 4G SIM, deliver my address,
        because (thi issue) your company reputation down and i am mentally disturb

        More proof Please check your store CCTV camera >
        Time : 04:PM to 6:00 PM
        27/November/2020

        Please take my complaint and update me
        ( My communication email_ > patel.1991.[protected]@gmail.com )
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          S
          sherrygoyal
          from Delhi, Delhi
          Jul 10, 2017
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          Address: 110021
          Website: VODAFONE India

          I am using 2 numbers - [protected] and [protected]. My current plan is red 499+ taxes on both numbers. However last month i got a bill of rs. 1223 and rs 725 respectively. For [protected], i called the customer care to ask for reason of excess billing and they said it is for data charges on 24-27th june 2017. However on 30th june 2017 i received an sms from vodafone at 6.30 pm which said i have used 90% of my data allowance on my red plan and that 818mb are remaining on my account. This clearly shows the fraud behind this. I had sent a mail to corporatecare. [protected]@vodafone.com but did not get any response.

          The bill for =[protected] is also excessive as after taxes, the amount comes out to around rs. 550. The time services were rendered, gst was not applicable. Charges of rs 100 are made as 'other charges'. This is vague and fraudulent.
          +1 photos
          Vodafone India customer support has been notified about the posted complaint.
          Sri I want [protected] this number outgoing number diatils
          Sri my number important contact are miss in this number [protected] plz give dital
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            G
            galaxy sharifa
            from Bengaluru, Karnataka
            Jul 10, 2017
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            Address: Bangalore, Karnataka, 960032
            Website: phone number 9742203251

            Respected sir, madam, i get calls to my husband phone now & then, & my husband is not revealing details of this number, when i try to call this number doesn't pick up, as i am aware of some extramarital affairs. When i went to true caller, i could only find this is a vodafone number& nothing else, i want to know who is this, i m tensed plz help me out. Phone number [protected].
            Vodafone India customer support has been notified about the posted complaint.
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              S
              Shahhebaz
              from Visakhapatnam, Andhra Pradesh
              Jul 10, 2017
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              Address: Hyderabad, Andhra Pradesh

              Vodafone telecoms company fooling his costumers

              Vodafone company Sending offer packs SMS to
              his costumer and then recharging
              offer Packs are different

              Please do not foolish your costumer
              Truly and Clearly mention Recharge offering SMS.

              I kindly request you.
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                H
                harshalaparabhp
                from Pune, Maharashtra
                Jul 10, 2017
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                Address: 400064
                Website: [email protected]

                I reachrged my vodafone data of rs.297/-from paytm on 6th or 7th july2017. I got the rechrge and my data got activate at the same time. It was 2gb data rechrge, when i went home i got meassage that the i have used 50% of data, den again after 1 hour i got the message that 90% data is used on the same day and then dey cut money from my balance. Now the next day i complained on vodafone "complaint only". They assured me of refunding the money in 24hrs.
                But now its 3 days have passed they are still refunding the money. Also due to some reason my phone got formated so the complaint no. Dey had given to me got deleted by me. I want my refund back
                Vodafone India customer support has been notified about the posted complaint.
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                  S
                  Susruth Akarapu
                  from Visakhapatnam, Andhra Pradesh
                  Jul 10, 2017
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                  Address: Warangal, Andhra Pradesh, 506101

                  My self shanmuka susruth using mobile number [protected] since 10 yrs. Last year i have lost my sim, not to lose my number i opted for post paid connection by depositing 1500rs. Now i'm no more interested in postpaid and want to convert my sim to a prepaid connection. Submitted the required documents (Aadhar and passport size photo) on 28th june 2017 in vodafone store (Warangal) and they asked me to wait 3 working days. As the store authority said me to wait so i did. After 5 days i. E., 3rd july i called customer care of vodafone, came to know that my documents are received on that day itself from the store. As usual asked me to wait for 48 hrs, no result after waiting for 48hrs. This keeps on repeating, the reasons for not processing my request are unbelievable. Sometimes documents problem and sometimes visit store again. I need to ask a question when vodafone executive said that they have received my documents on 3rd july. How will be the problem of documents araise again? It's been 12 days and still waiting but no proper response from the team. Because of this i wasted my time, can they give my time back.? Look into this issue with serious concern and resolve as soon as possible

                  Regards.
                  Vodafone India customer support has been notified about the posted complaint.
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                    K
                    Kartik2020
                    Jul 10, 2017
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                    Address: Bangalore, Karnataka, 560067
                    Website: vodafone.in

                    I want my sim to be deactivated,

                    I am not using this sim, i just make like few calls a week and already have a different voda phone sim

                    I dont want to pay unnessary bill for this sim every month
                    I visited the customer care centers and they said that i need to deactivate the sim online

                    I could not find it online

                    Following are the details of the sim :
                    Number - [protected]
                    Email - kartikay. [protected]@gmail.com
                    Vodafone India customer support has been notified about the posted complaint.
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                      R
                      Ratna Kaji
                      from Mumbai, Maharashtra
                      Jul 10, 2017
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                      Address: Mumbai City, Maharashtra, 400028
                      Website: vodaphone

                      When i send an sms, immediately i receive a message that 1 re is deducted. Within a couple of seconds i receive another message that money has been deducted. This has been going on for some time. I have checked the messages carefully and each time there is further reduction in balance, which is to say i am being charged twice for 1 sms, i. E. Rs 2 per sms.
                      Aug 22, 2017
                      Complaint marked as Resolved 
                      Vodafone India customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 12, 2017
                      Vodafone India Customer Care's response
                      Hi Ratna,

                      We have made a note of your concern. We'll contact you shortly.

                      Regards,
                      Vodafone India
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                        S
                        sachit nagpal
                        from Bhadaur, Punjab
                        Jul 10, 2017
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                        Address: Panipat, Haryana, 132103

                        Dear team,
                        I had requested for port out upc code from my vodafone haryana number [protected] on 9th july as i was getting better offer from airtel,
                        Upon which i got call from vodafone customer care from +[protected], who told that they are giving me special offer of 396 in which i will get 1gb per day for 70 days and unlimited calling, which i have recharged but i dint get pack activated istead i got 332 rs talktime, please help me with same urgently and activate my pack.

                        Regards,
                        Ramesh nagpal
                        [protected]
                        Aug 12, 2017
                        Complaint marked as Resolved 
                        Vodafone India customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 12, 2017
                        Vodafone India Customer Care's response
                        Hi Sachit,

                        We have made a note of your concern. We'll contact you shortly.

                        Regards,
                        Vodafone India
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                          S
                          Sunny Osahan
                          from Noida, Uttar Pradesh
                          Jul 10, 2017
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                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                          Website: Vodafone SMS service

                          Hello vodafone,

                          My contact number is [protected] from punjab, and i am currently residing in noida from more than an year and using my number in roaming.

                          From few days i am not able to send any sms even i have checked my sms center number [protected] is correct according to punjab circle, but i am receiving all the sms.

                          Please help me to resolve this problem asap.

                          Regards
                          Sandeep singh
                          Vodafone India customer support has been notified about the posted complaint.
                          Jul 11, 2017
                          Updated by Sunny Osahan
                          Some one called me this morning as 6:15 AM, said "he is calling from Vodafone India and please tell me the problem you are facing", and then he asked about my recharge frequency and last recharge

                          Finally he said " DO YOU HAVE ANY CREDIT OR DEBIT CARD WITH YOU RIGHT NOW, THEN SHARE THE DETAILS"
                          I said, "NO I DO NOT HAVE ANY CARD"
                          he said "IF YOU WOULD HAVE ANY CREDIT OR DEBIT CARD, THEN WE CAN SOLVE THIS PROBLEM RIGHT AWAY"
                          I said "NO I AM NOT USING ANY CARD"
                          he said "OK SIR CALL ME WHEN YOU WILL GET A CARD WITH YOU, WE WILL SOLVE THE PROBLEM"

                          I found this was not the call from Vodafone, So would like to inform to Vodafone this number +91-[protected] is trying to do fraud by using Vodafone's name, Please take action against such people.

                          Regards,
                          Sandeep Singh
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                            Pallavi Raikar
                            from Yellapur, Karnataka
                            Jul 9, 2017
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                            Address: Uttara Kannada, Karnataka, 581314
                            Website: vodafone. com

                            Dear sir/madam I lost my vodafone sim card today plz closed my vodafone sim card. No [protected]
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                              C
                              coolguynik
                              from Mumbai, Maharashtra
                              Jul 9, 2017
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                              Address: 400706
                              Website: www.vodafone.in, www.nomura.com

                              I am Nikhil Bhawsar, an MBA student from SIESCOMS, Nerul, was interning with a real estate company where i got the data to call on and explain my company's project.
                              The list had Mr. Alok's number and I didn't know that his number is on DND mode and he has complained against my number, which has been blocked by Vodafone in direction from TRAI.
                              The only resolution is that, if Mr. Alok withdraws his complaint but he do not pick up call from any number I try to reach him, I live in Mumbai as a student and that number is associated with my bank account plus Mumbai University, Placement committee and many other places.
                              I feel so helpless in Mumbai now, I cry my heart out everyday.
                              I have tried every way to resolve this but i am unable.
                              Mr. Alok is so proud of his action when I talked to him for the first time after this happened.
                              I called him only once and he complained.
                              Even Vodafone did not help me with this and the outlet manager made fun of me.
                              Please help me with this issue.
                              Blocked number : [protected]
                              No. to Contact on : [protected]
                              Vodafone India customer support has been notified about the posted complaint.
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                                Z
                                zjakhan
                                from Delhi, Delhi
                                Jul 9, 2017
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                                Address: South West Delhi, Delhi, 110077

                                Dear Sir,
                                I have shifted to delhi from mumbai and so wanted to change my prepaid circle to delhi from mumbai but whenever i am
                                sending SMS to 1900 for Porting I get failed msg, "message Could not sent" I tried more than 20 times from yesterday but no success.On speaking to executive at vodafone store they sent email yesterday but no result so far.

                                Kindly check this issue and resolved as early as possible.
                                - Shirin
                                Vodafone Mobile No. [protected]
                                Vodafone India customer support has been notified about the posted complaint.
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                                  Peeyush Sandhir
                                  from Hapur, Uttar Pradesh
                                  Jul 9, 2017
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                                  Resolved

                                  Address: 247667

                                  Hello! Beauty fix service is now active on your number, as requested. This service is valid till[protected] and a 30 days rental of rs.90 will reflect in your next bill. To deactivate sms stop to or call 155223 (Toll free). To download callertune app click hyperurl.co/vs

                                  I never opted for this service. Kindly deactivate it with immidiate effect and reinstate any money so deducted in the
                                  Aug 12, 2017
                                  Complaint marked as Resolved 
                                  Vodafone India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 12, 2017
                                  Vodafone India Customer Care's response
                                  Hi Peeyush,

                                  We have made a note of your concern. We'll contact you shortly.

                                  Regards,
                                  Vodafone India
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                                    Razzaqq
                                    from Lucknow, Uttar Pradesh
                                    Jul 8, 2017
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                                    Address: Lucknow, Uttar Pradesh, 226001
                                    Website: www.consumercomplaints.in

                                    Dear sir / madam

                                    my vadafone sim along with the mobile phone set has been lost somewhere
                                    Therefore i would like to make a complaint and stop my vodafone sim card

                                    lost phone model samsung Galaxy GT18262
                                    Lost Vodafone Sim - +91-[protected]

                                    lost my phone and sim card on 8/7/2017 at 5 ;30 pm

                                    My name : Abdul Razzaq
                                    contact [protected]
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                                      Harsh Bane
                                      from Mumbai, Maharashtra
                                      Jul 8, 2017
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                                      Address: 400007
                                      Website: Skill Game App

                                      I received a msg that [Thank you for using your VODAFONE Mobile number[protected] for Rs.349 towards Skill Game app]
                                      I dont know what is this skill game app about and i also had a talk with your customer care service she just told me to ignore the msg but i have been charged for this in my monthly bill So Sir /Madam its my kind request to solve this matter and pls kindly remove the usage charges from my bill Thanking You
                                      Vodafone India customer support has been notified about the posted complaint.
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                                        seem2017
                                        from Mumbai, Maharashtra
                                        Jul 8, 2017
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                                        Address: Thane, Maharashtra, 421301

                                        Dear Sir

                                        Last month I had changed my Vodafone postpsid sim to prepaid account after paid a huge amount. But this month they send a message of latest bill for this month. This month I already paid the amout for all recharge. But not understanding why not they stopping the Biling after the sim changed to prepaid. Please ensure vodafone to regulate it service normal way in india and make good relationship with customers.

                                        Best Regards
                                        Seema
                                        Vodafone India customer support has been notified about the posted complaint.
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