Vodafone India Complaints & Reviews

Hi,

My Vodafone Postpaid Bill for connection number- [protected] is sent on wrong email address.
I got my bill realred information on sms and the mail id mentioned to which my bill is sent is wrong.I cannot access the email as it doesn't exist.
Kindly sent the same on below email id - ratnesh.shukla.[protected]@gmail.com
Name: Ratnesh Shukla
Contact : [protected]

Thanks,
Ratnesh

Hi Sir/Madam,

I want to port my postpaid sim to prepaid sim. I have visited two times in vodafone store but still i am not able to port. I request you to please say my outstanding amount as of now and allow me to port. It is very bad experience too me with vodafone. Every time i talk to the vodafone customer care Executive, every time i have to explain my issue from beginning I already talk today with your one of the customer care Executive, she will arrange a call for me on 10/07/2017.

Please see the mates seriously and do the proper necessary steps.

Thanks in advance,

Regards,
Chirantan Rath.
MOB-[protected]
Bangalore
INDIA

I recently received my first Vodafone bill. And it was a shocker for me as they charged me 1260 for calling on 51717 and the time shown is the time when I was in my native place my village sitting in a puja far from phone. I urge all of you to stop using Vodafone.

I had applied for postpaid connection, documents and money were collected from me, i have not been contacted since 10 days now. And even customer care is not supporting. The person who had come to collect the documents is not replying to my calls. Please look into the matter. Its been more than 15 days since the initiation of the process. I had given 250as security amount for postpaid connection.

Dear All,

I have been a vodafone customer ([protected]) and in dire straits connected with vodafone customer care. I was unable to use the internet service, which I needed to use urgently. the customer care associate, initially asked me to chenge the settings and restart my phone. It was of no use. I had to get back agian exasperated. The other customer care representative informed that I will not be able to use the data services till 10th July 2017, which is 5days from now. On asking for a text on the same, the representative placed the call on hold for over 15 minutes.
I am clueless about what needs to be done to avail the internet service, which I have already paid for. I also want action to be taken such representatives, who takes the customers time for granted.

Thank you,
Abira

Regards,
Abira De
[protected]@gmail.com

Hello,

My Name is Maruti Patil & my mobile number is [protected].

I am using your postpaid service on my number since on September 2016, but i have some issues on billing service so i not paid the bills. now i paid the bill but still not activated my number, also i visit the Vodafone store on June 21, 2017 for the same issue and i submit the documents for Re-creation my number, now almost 15 days gone and i don't have any response from your end.

Now, vodafone says your number is permanently deactivated...is that kidding with me?

this number to most important to me because this number everywhere to register.

Please help me.

On myvodafone app, it was mentioned that i would get 4gb 4g data for rs255 but instead I'veonly gotten 2gb . This is not the first time something like this has happened. I have a 4g mobile for the record.

Rs 35 are being deducted every week from my balance saying that some fashion bunny service has been activated. I called vodafone customer care many times to resolve the issue and they used to refund my money. But the issue has never been resolved and my balance was getting deducted every week. Now the vodafone customer care stopped responding to my requests.

As I am Vodafone postpaid customer for past 5+ years, it is very disgusting .Vodafone billed internet bill 560 MB for 2298.18 Rs, based on executive update good plan will come within 2 to 3 months, I didn’t do MPN option even other competitors(JIO, Airtel) have best option, we value Vodafone and continuing this service, for such small usage we can’t pay huge amount. I have raised complaint against customer care regarding this, they told we can’t neglect the internet bill amount

I have requested number portability option, other executives (Srinivasan – Chennai) called and told we will neglect internet bill within 48 hours

I hope Vodafone company has good name in the market, please take issue in serious manner and do it immediate action

PFA – Bill details

Mobile no: [protected]

Respected sir
We have 12 post paid conncetions from last three years-duo to billing issue we have given request for convert 6 numbers in prepaid as on 22/5/17 — at your mondha naka-aurangabad vodaphone stores but still not process this request-continuesly take follow up-this is not fair-your company exective call for bill payment-we have allready told convert in prepaid today take bill up to today-take on priority

Hi,

This is praveen kumar and my contact number is [protected]. I'm using vodafone post services and they have charged gst tax of 18% for the month of june 2017. I have used that bill from june 1st to june 30th but they have charged me the gst of 18% instead of 15% for the month of june 2017 but gst will be applicable from july 1st.

Please verify and close this issue

Money was deducted from my account during the bill payment of my post paid number for May month and payment process got failed. I have tried again the payment process and finally it got succeeded and money got deducted for the second time.

Since payment was not succeeded and money got deducted in first attempt I have raised a concern/complaint to vodafone and for past one and a half month they have asked me multiple times the details of payment and deduction and not yet initiated the payment process.

I have been the Vodafone corporate customer for last 6 years in Mumbai region. I have moved to Canada 2 years ago. Since then I am not using the Vodafone number. Therefore, I had asked them numerous times to cancel my number by calling over the phone from Canada. Unfortunately this came to pass last month only. I had paid all the pending amounts including the additional SIM card charges, which was their fault for not cancelling the SIM card while closing the account. Then after calling to Vodafone Customer care for the unexpected bill, the manager didn't agree to waive off the amount. So I had to pay that amount as well. After unnecessarily paying the Vodafone bills for last 23 months, the Vodafone didn't have courtesy to waive this little amount for their mistake. To your astonishment I would also like to add that I HAD LOST MY SIM on Sep, 2016 and I had mailed them for that and no action has been taken. My SIM has been blocked last month which I did myself by logging into my Vodafone account with my instinct due to frustration, NOT WITH THE VODAFONE SUPPORT. In my last conversation I had openly told them I must not get any further bill and also asked them to send me an email for the same. They haven't sent me any email. Now I have lost all my patience by seeing the new bill sent to me. I am getting mentally harassed and tortured. I literally in the state of either killing someone from Vodafone now. This is intolerable now. I'm literally not going to stop now. I'm going to file a case of being tortured for last 2 years from Vodafone for not providing proper service to the onsite clients. I'm already going through the health issues over here and now will also include the reason of Vodafone for all those I had suffered in last 2 years. NO MORE BILLS, I am getting crazy now. I have almost become crazy. PLZ ANYONE STOP THIS.

I have no idea about lifestyle pack, but i just got 50rs deducted from my balance. In the past I had complained about deductions of stuffs which I have never subscribed for in the Vodafone office and the reply was that I browse the net so by default some website gets you registered.

Please help resolve this issue of mine and help me get reimbursed for these nonsense.

There is an unauthorized activation of DOTBOT services on my mobile no. [protected], and 75 Rs. Have been deducted from my account.

Vodafone retention department does wrong promises to the customer. their retention department promised me to provide 4GB data in 349 and provided only 1 Mb data, after that they started charging me for for the data used @50ps/Mb. on Calling their customer care the says somehow another plan has been activated in place of plan promised, please buy and add on pack to use data until this plan does not get activated.
why should i pay for a mistake done by the company and should buy data plan.
it has become a practice of vodafone to make false promises.

Hello customer care team, i had migrated from prepaid to postpaid. It's services are now stopped with reason "address verification failed". Today that verification guy came. I asked him if he need any document or anything but he told not required. Still its failed. I was personally present. Please help. This is so annoying i have a lot more important stuff to do.

Respected sir,
I have no getting vodafone 4g network in my area so i have good peice of lend in commercial
Area, i want to install mobile tower on my land in morena (M. P.).
Kindly reply as soon as possible on following number.

Rambhajan singh

1. [protected]
2. [protected]

Address:-samle ka pura, jafrabad, post. Imaliya, morena madhya pradesh

Pin:-476221

Thanks

Dear,
I have an post paid connection with vodafone. For last few months vodafone has charged me contain download charges where as on my no. ([protected]) i do not have any data connection. I had made several complaints but they denied to refund charges laid on my no. Saying that u had download contains. I don't know how they people download contains without data pack or net.
Do the needful in this matter.
Regards,
Maneesh consul.

I received bill of july-17 from vodafone showing subjected charges. I tried to make cc execs. A lot that this is not possible as my mother in law who is using this phone is not able to make such calls and that too for 57 mins which is almost immposible. It seems fake charges and has to be reveresed, also please order telecom cos. To stop such illegal services which is an unneccessary burdons on consumers that first pay illogical bills, then fight for it to get revresal. Where customer satisfaction remain there then. Why these cos activate such service on calls without customer confirmation. Customers wants to call and receive call through services and not want such service which always make him/her embarras. Please look into and help me getting these illogical charges reversal..