Vodafone India Complaints & Reviews

1) i got a message on my phone about the recharge benefits of rs.352 that
Were 28 days unlimited calling and 1 gb 3g/4g data per day but soon after i recharged i got talktime of rs. 352 only and no other benefits that were
Promised in the message.
2) when i called complaint center i was given the info that the offer is not valid on my no., also on asking about other offers i was told by the 198 executive of vodafone...

Hi,

My no is [protected]. I had recently subscribed to vodafone's international i-roam pack to uk and italy from 4th june to 19th june 2017. The offer clearly stated that the pack was at 1 rupee for out going calls and 1 rupee per mb, yet i was charged by vodafone for 2g data consumption a ridicoulous amount of inr 1.10 lakhs for something which was not even consumed. This is a clear case of cheating the consumer. I'm pursuing...

Frequently VFCARE activating value added service and deducting heptic amount from the balance. No request from Vodofone. Also, unable to de-activate by SMS. Deducted amount is not deposited, if we de-activate by calling customer care.

How to claim all amount and how to stop further once for all.

Please advice...

I dont have even applied for the dotbot servies . i dont know how it get activated??
75 ruppes is also deductied i dont know on what basis this servies get activated on my phone please take a note of this as soon as possible
i want my bal. back !!
and i dont know how can vodafone do such a mistake...

June 26, 2017

To
Chief operating officer
Vodafone gujarat circle

Dear sir,

Its with unpleasant experience, i am compelled to write to you about this episode.
I lost my mobile hand set on friday 23rd, morning while travelling in a train. I immediately called customer care and deactivated my mobile no. [protected]. After coming back on saturday i approached your vodafone store...

I activated the offer of 8 gb/ month for three months. I used 256 mb extra and for that they charged more than 1000 rupees (4 rupees for each mb). Since using 4g it's very difficult to control how much extra mb used. Since providing 8 gb free offer and then charging very high usage charge is not ethically correct. I complaint several times using mail and call but they just informed how they charged the extra amount....

I have given the request for closure of my number [protected] at vodafone store anjar kutch. It's sr no is[protected] on the 12th june. I have paid rs 230/- as i was instructed by the lady officer. But till date my sim is not closed. When i called at call centre they informed that my sim is active. Got information that i want to retained the number. I have never ever told any one to retain the sim.

I have already paid the bill,...

Hi,

I, saravanakumar k having a postpaid connection on vodafone with number [protected]. I am not using the service for the past three months reason begin am out of the country. I have complaint vodafone for disconnection they charged me 745 for which i have never used. I am not happy with that type of charge anyways i have paid the same. Even after paying that my connection is not disconnected. They are extending the days...

I am an airtel corporate customer. I decided to port to another network for the reason that i found airtel expensive now a days as compared to its own prepaid plans. I contacted vodafone customer care and talked to mr. Rohit. He offered a plan of rs. 329 with unlimited calling and unlimited data with 2gb high speed 4g data for lifetime billed per month.

I agreed, executive hence came to my home the same day. To my surprise, the...

I would like to deactivate my sim card. I will pay the outstanding amount. My number is [protected]. The reason why i am deactivating my number is that i don't use my sim anymore. I went to the vodafone store also but they are unable to do it. Please do deactivate the sim card and send me a confirmation on [protected]@gmail.com. I will be very glad if you do it. I have already requested the vodafone office to deactivate but they did not deactivate...

Dear vodafone
My vodafone no. Is [protected]
Reacharge amount : 5000
Order id/reference no. : rj[protected]
Reacharge done by : paytm

Dear sir i want to do 500 but by mistake reacharge done 5000 so i kindly request you to plese cancel my this reacharge and refund this amount..

I talk paytm department they ssay that your amount is reversed by vodafone

Please help me..br...

I applied for a lafu sim since 2 month but distributor & tm not to deliver my lafu sim. So i request vodafone ltd. To action this and send me a lafu sim & i want to a retailer of vodafone. And distributor & tm i nform that but do not care of my problem. So i request take necessary steps to distributor & tm. My workshop name star communication. My address is vill : dakshin salbari, po : purba duramari, pin : 735233....

I am trying to port out of vodafone since 3 weeks. After i send port out message i receive call from vodafone to convince me, not to leave vodafone and assuring to give best offer. Two times i received same call from them but they are making false commitments to prevent me from leaving vodafone. Still i haven't received any offers. If you don't want to give offers atleast help us in leaving vodafone. Very upset with overall experience of...

My phone number was overcharged by vodafone due to their own mistake. Even after accepting the mistake, vodafone charged us the entire amount. After we refused to pay the entire bill, we got a call from vodafone collection giving us a wavier and settled the account in 9000 rs.

Even after paying the settled amount, our account has not been updated....

My vodafone number [protected]- international roaming was activated without any request from our side and simply a msg was sent which got ignored. When i travelled to china, my phone was charged 18000 rs which was a total shock to me. After repeated complaints for the charge incurred nobody helped us. I did not use the phone even once and since mobile data was on. It got charged by itself.
Vodafone employees have admited that they...

As per the text written to vodafone but not being resolved despite so many complaints and visits to vodafone stores. - (Dear concern, please be informed that i have bought a new connection no.[protected] from your store go mobile, nehru place delhi. The recharge was done for rs. 449 and the plan is 1 gb data and unlimited calling for 70 days. But the data service has been stopped and another message for recharge has been sent to continue the...

As per that i am using postpaid vodafone no : [protected].

Suddenly, i get an bill amount rs 3820/-. If my previous month bill is rs. 920.05/-

As per my current bill cycle is from 24 may to 24 june : today i got an bill of rs 3820/-. Cycle date is not completed.

How could vodafone team do this and suddenly send bill before date.???

As per bill cycle hardly my bill will be 699 +...

I have been charged for using data, more than 400 rupees for approx 100 mb. The problem is that, the customer service guy told me that upto 122 mb free for that bill cycle and there is no need to activate any pack. I called customer service twice to verify the same which they confirmed. Now i see that amount is getting reflected on bill. I don't want to pay for that. If i was given wrong information, that is your problem. Please check the...

I have been trying out to port out from vodafone and twice my request has been rejected without any specific reason.
For the first time i was been told that i am having un-billed amount for which due date was next month, though they never intimated me that i need to pay the bill before it.
Second time on next day i paid my bill and requested for porting again and it was been rejected again and the reason was told to me that...

We are facing network problem since long time but vodafone have not any solution of it.may be vodafone have not expert team to solve it vodafone is not a good service provider.vodafone is not a good company in network.its network is so poor.we can not use vodafone service properly but vodafone have no problem.vofafone have not expert staff team who can solve network problem.we said them to install a booster but they refuse to install booster.they...