Vodafone India Complaints & Reviews

Today, on june 29, 2017 vodafone has deducted rs.99/- from my balance in mobile no. [protected] saying i have requested for fashion video pack. I have not requested any such pack knowingly. I request vodafone to return rs.99/- as soon as possible. Every time i recharge more than rs. 50/- vodafone does these tricks to deduct balance. Its really unnerving that it happens every time.

I would politely suggest to people living in UP East not to purchase any product from Vodafone, as they have pathetic customer care. My complaints are open from months, when I call them to ask for any update, they just say "your complaint is still open, you will get call from us once your issue is resolved. Now its been whole year since my first complaint. issue is still as it is.

When I tell them that the issue couldn't be resolved in last one year and ask them to connect me to their seniors. they ask me wait until my complaint is closed.

Really??
The one which is still open since months. You want me to wait till eternity??

Is there any deadline for complaints??

I wrote to vodafone care, Nodal, Appellate around 4 to 5 e-mails from 2nd June. still waiting from 3rd June for their reply of it.

Despite repeated mails & complaints, they are just playing dumb and deaf.

I would request you people to please switch to any Indian company. I personally gone through the horrific experience of asking but not getting any reply as a customer. whats the point in feeding my hard earned money to these extortionist who deny services to us.

Dear Sir,

I have converted my bsnl number [protected] to vodafone postpaid and network of my both operater are gone when i call this no. They speak this vodafone no has been teproraly suspended then i contact to mr. Lalit from vodafone about refund my security money otherwise activate my no. Then they abused me very badly so many time aprx. This conversation running one months Please help me in getting my security money.or activate my no.[protected]
Contact no. Of Mr. Lalit Vodafone [protected]

Regards,
Ajeet Raj
Ph. no. - [protected]
Address:- kashiram awas society sec pi 1&2 greater noida u.p

Dear Sir/Madam,
I never request about any value added services but directly activate the value added service (Mobile App Club) on my mobile no. same include in the billing amount 105 RS. ( Bill no[protected] & dt-25.06.17) .
So deduct the Above amount and resend the bill as early as possible and Stop the all value added services with my mobile no.-[protected].

Also should not directly activate any value added service without our request on my mobile no.

I am waiting your reply

Dhanshri Borse
[protected]

Vodafone customer care executive gives me wrong information so I have used data more then I get monthly in my Vodafone red plan and now I am calling regularly to Vodafone customer care to solve my problem then they are not responding, pls solve my issue otherwise I will break the sim card and I will not pay the bill amount.

Dear Sir,

I have converted my vodafone number [protected] from postpaid to prepaid one year ago... but my security money doesn't come back to me... I have gone vodafone store 5-6 times... But Everytime they just give a unperiodic answer... Please help me in getting my security money.

Regards,
Narender Kumar Sharma,
Ph. no. - [protected],
Address:- N-510, J.J. Colony, Raghubir Nagar, New Delhi-110027

Consumer complaints logo
menuSubmit ComplaintSearch
Home iconHome
Question iconQuestions
FAQFAQ

Search
search
Sign InSign in
© 2016 Consumer Complaints Forum

If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail

Complaint Registration Form
Subject is required
Company Name

Vodafone India
Enable editing
Complaint Subject

bills amount is very high so thats why i want to discontinue vodafone postpaid plan

Hi,
The current incident happened this month when i was on travel to indonesia and vodafone bard my calling stating that my bill crossed 24 thousand of the credit limit. Where i did not use my mobile, it was on the airplane mode besides getting international roaming pack activated how this much amount they can quote.

Please help me out after writing and speaking to them n number of time they are not able to reply on this.

Below is the mail i wrote to vodafone:
This is regarding the unbilled amount which surprisingly i came to know is amounted to as huge as 24000 inr.
Below are few of the international roaming packs snapshots which i had activated while traveling abroad to indonesia on an official tour.
If you check my bill cycle payments, every single month i have made an advance an extra payment so that we have a good relationship.
However, this comes as a big disappointment as i do not understand the reason behind billing me with an unnecessary and unreasonable amount.
I was awaiting for your prompt reply and today i had a conversation with one of your floor manager mr rakesh samudra. However he failed to explain the intricate details and told me until the bill is generated, he cannot help. I am baffled by this attitude of a consumer as old as five years old.
It is like if i say you today you owe me ten lacs and i will give the explanation after 30 days. It is utter rubbish and chaos to the consumers.

I am taking this to the escalation. I am sure once i send the email; based on your email setup will get happy to help logo message in the mailbox, but sorry to say that if you have been attentive to the customer you would have definitely replied to the seven days old mail.
Kindly send this mail to the highest authority at vodafone. This is the case of sheer harassment and in my busy office schedule, i will not tolerate it in any way.

At 6:50 am on 29th june 2017, i received a message stating that "THE LOL CLUB PACK IS NOW ACTIVE ON YOUR NUMBER, AS REQUESTED. THIS SERVICE IS VALID TILL[protected] AND A 30 DAYS RENTAL OF RS.90 HAS BEEN DEDUCTED."

I have not activated this service so i called the toll free number 155223 provided to me in the same sms and deactivated the service. But i have not received a refund till now.

Requesting you to kindly refund the full amount which was deducted without my consent.

Mujhe bahot asuvidha ka saamna karna pad raha hai Mujhe dhokha diya gaya hai galat plan bata ke manchaha bill Bana diya aur mera number band hojaane ki bhi baat boli Mai bahot pareshan hu vodafone ki badtamizi se meri sahayta ki jae warna mai Court tak jauga phir jaanch hogi Aur saara such saamna aa jaega Mujhe Aur bhi upbhokhtaao ko fasaya jaata hai Kam rental ka jhaansa deke

Sir,
I have recharged my vodafone with best offer (Unlimited all calls + 1gb data... Screenshot attached) validity 28 days charged rs. 148 but the offer is for vodafone to vodafone which is not mentioned in offer so please arrange to refund my rs. 148 (Which is charged at 14:59 hrs. By paytm today,) because i have added rs. 275 at 15:48 hrs. By paytm today.

Thanks & regards

Devesh dubey
11:01 pm (4 minutes ago)

​

In my current bill of june, 2017, of my vodafone no.[protected].in my bill no.[protected] dated 27.06.2017 i found there are additional rs. 226/- for value added services which i never activated. Those services are
1. Wwap_vtv0150_030_apa01504003_a,
2. Rozgar_seva_ppu_10,
3. Sanketik_aworld,
4. Sym_scombo_w_35.
It is unfair. I need deductions of this amount.

Dear sir,

Somebody using the number [protected] to call my friends asking my phone number. They used to say its my ex girlfriend.

I am going to provide the details in a district court at my hometown.

Please help me to find whose name this vodafone has been registered? So that, it will be helpful to prove them guilty.

Reply me at [protected]@gmail.com

Thankyou.
K a nath.

We have been charged rs. 1200 for a call made to 51717. Which is not true as non of the call happened from our end.
This is a false entry and vodafone representatives are not accepting the false entry and they are forcing us the make the payment.
As we have not made this call and this is a false entry we request you to kindly remove this from our total due amount at the earliest.
I

I have rechaing rs 347
Unlimited calls and dayli 1gb internet
I have a rechaing 27/6/2017
But i calling new so cut to my man balance
Last 2 day calling customer care
But not responding so pls help me

Dharmesh gajjar
[protected]
[protected]

With 1000's of customer support people, vodafone's every customer care services is ignorant and doesn't cater to the urgency of the customer. I have been promised a different plan by the sales executive when i was convinced to buy the sim and now the customer support executives say that its not so. And now i'm the scapegoat with extra bill amounts and now my outgoing has been stopped

It has been months we are coordinating with vodafone mum regarding service related issues, they are not ready to meet discuss about plans, network and data issues, we have sent request for porting many times but rejected, and sending several mails regarding meeting, but reluctant to meet, running away from situation, worst service pathetic attitude???

I have an ongoing plan of 1gb/day and everyday internet balance renews at 12 am. Yesterday balance renewed at 12.30 am and suddenly without any internet usage from my phone all the allocated internet balance as well as my core balance of rs.300 also got deducted. I also complained at call center but as usaul they put my on hold for about 30 minutes and at last had to disconnect the call. Please help me with my issue. My contact number is [protected].

Sir
Request to provide/send call details of phone number [protected] pertaining to lt pramod kumar tiwari s/o lt ram jatan tiwari from 01.01.2017 to 09.04.2017.
My younger brother met with an train accident at omergaon railway station on 09/04/2017, we do have his death certificate. If company need same could be send.
Being a family member we want to check the call details to know whom he talk during these period.
Feel free to contact me get any details regarding me and my deceased brother.

From
Binod kumar tiwari
S/o lt ram jatan tiwari
O/o director general, ssb
Ministry of home affairs
East block-v r. K. Puram
New delhi-66
[protected]@gmail.com
M/no. [protected]

My vodafone mobile number is [protected]. I have recharge 344 rs with offer of 28 gb (1gb/day) internet and unlimited calls. But at the time o[censored]sing ut deduce 52.32 rs as internet charge. But i was well bellow daily limit. When i contact with vodafone complain centre they first told me i have cross my daily limit. But when i say more firmly they told me another unsatisfactory story considering the previous on as a mistake by them.
Date of debit 27 june, 2017.
Please help me to get my money back.