Vodafone India Complaints & Reviews

Date of incident: 16th june 2017
Client number:[protected] /[protected]
Description: they messaged me on my mobile from "im-vodaof". Message contained you've won 25000 and bravia 32 inch led tv. For getting this prize i have to be an m-pesa customer. Then they asked me to go to mpesa site and load money option with my number and in between this i got an otp they told me that this is offer code so they got this from me (Regret).
After adding 5000 in my account i waited for there offer and they told if i want an iphone in place of 25k (I got lucky) so i said yes. Within seconds i got sms regarding my m-pesa debit and i was stunned. (I think they used my otp and got logged into my mpesa then after i loaded money they transferred it.)

I want my money to get returned in my bank account. I don't want to use my m-pesa account as i still think they can access my account and send money again.
My mobile number : [protected]
Name: aman khare
My zip code : 122018 (Gurgaon)

I have been repeatedly sent mails by vodafone who have been repeatedly charging me for subscriptions i had not consented to use (Mails sent on 31 may, june 8, june 12). They have been harassing me with these legal notices, even after replying to them and asking them to check on the subscriptions that have been wrongfully charged to me.

In the month of february, i called their customer service center asking them why they had charged me for value added service subscriptions when i had not asked for those services. The value added services charged to my account were:

Indiagames buzz
Indiagames wwe zone
Mobilemela m
Zeen supermodel
The total amount charged to my account was rs 330/- for the month of february. The only services i had used in the month of february apart from phone calls that are part of the plan were two 3g data pack top-ups amounting to rs 700/-, which i told them i would oblige to pay for once we reached a consensus on deducting these services that have been charged on my bill.

After calling their customer service executive, they said they would close the subscriptions (Asked them to go through their telephone records). Sadly they din't bother to close it and i was charged for the month of march and april. This made me incredibly furious and i vouched that i would never choose vodafone services once again, let alone pay the bill unless they reverted.
Their executive claimed it wasn't possible to revert back the subscription, i told him why should i be paying for the subscription i haven't downloaded, let alone use.

Then in the march bill, i'm charged rs 626 as value added subscription charges for some bizarre services and rs 750 for vas charges in the february bill and rs 700 as content charges. Subscriptions that i had neither enrolled or used during these months.

These are all fraudulent charges put on my bill that i do not comply with since i have never used them neither have i downloaded them. I have talked to their customer service executive to no avail.

I will not with paying my bill once these charges have been revoked. I have requested them to not send me emails unless you have complied with these demands, since i will appeal to consumer court in case they keep sending these mails.

Thank you.

Regards,
Daniel

My complaint against vodafone company. I have recharge rs.344 for 1gb /day and 300 minute calling/day for 28 day. I do my office work daily near about 9 hours and after office work i see my net uses near about 350 to 450 mb. But on 16th june'2017 i start my office work near 11 am. And got two message vodafone care that one i have use my 50% data at 12.54pm. And another at 4.52pm my uses 90% of data. But i don't download any type of video. I think vodafone do cheating with me. Their internet connection is very very bad and disconnected many time.

Please kindly solve my problem asap.

Thanking you

Pranab shil
(Mob - [protected])

My mobile number [protected] is blocked by the company without any notification.
Firstly unnecessary services was being activated continously on my number sinve one month without my knowledge and extra amount is added to my billing amount then i got a call from the company to pay the bill but i told them the issue of extra charges added to my bill, then the person said you will get a callback from our side soon but i didn't get any call. Moreover my number is blocked this morning without any notification and when i call to customer care from another number the customer care executive talked in a very bad language and when i told him that i want to talk to your senior he simply refused to do so and said i am the senior her.
His name is devinder. I am facing huge loss in my business due to this issue because my number is blocked since morning but this company doesn't care at all. So i request you to take strict action against it and kindly resolve this issue as soon as possible as i am facing huge loss.
My alternate mobile numbers are [protected], [protected]

Sir, my sim card no. [protected] hai, jo calte calte achanak band ho gai
Mane document (Aadhar card) diya per customer care kaharahi aapne doct. Nahi diye jabki me doct. De cuka hu, per company ka aadmi ne doct. (Aadhar) sameet nahi kiya hai airtel sa vodafone ma change karvaya 11-6 ko calu hui but 16.6.2017 ko band ho gai pls company y company ke aadmi per uchat karvahi kare
Ramlal tak
[protected]

I called 198 from last 1 months, they told me 4g network is available in my area! But they told me, there is problem into your mobile setting & your sim card!
I go to our vodafone mini store office, vodafone executive told me there is no 4g network available in our area
After 1 month today they told me there is no coverage of 4g into your area!!!
What can i do now???

Subject : vodafone stopped outgoing call service due my number listed in alternate number of any unknown mobile number [protected]

Sir,

This message is regarding my vodafone mobile no [protected], the outgoing service & internet service closed by vodafone for non payment of bill of any unknown mobile no: [protected] and i don't know why add my number in alternate no option. This is a very serious matter.

Thanks

Regards

Inderjeet khurana

Mno: [protected]

My vodafone number is [protected]. After converting to post paid my number was blocked for 1month due to negative verification. Once the number activated i haven't used properly but when i saw bill i was shocked the vodafone company is charged me huge amount. But i never called to special numbers then how this happen.
Please resolve this i need waiver this company is cheating customers please take action & do need full.

This business no.[protected] last night i lost my phone toady i visted vodafone store in mayur vihar ph1 delhi but nobady give me response regarding that i talked with store manager (Palak) and her qulik sagar
I lost my buiness near about...in lakh just i want to ask who is responsible...
This is the post paid sim thats why i am going to import my no.in air tel
Thanks
Regards
Amit kamboj
[protected]

Hello,

On may 29, 2017, my mobile number ([protected]) had been ported from airtel operator to vodafone. My previous plan with airtel was of ₹349 in which i get unlimited local/std calls, roaming free, 100 sms per day and 24 gb monthly data. Few days back, i got call from vodafone service center, that we have special offer for you in which you will get 28gb 4g data i[censored] have 4g compatible handset and unlimited local/ std calls. Now, they port my mobile number to vodafone and activated ₹499 pack with 3gb data on my phone without informing me instead of ₹399 plan which u promised. Yesteay, when i contacted ur helpline number they told me that they don't have information regarding what u promised earlier before porting my number.

If a person was getting 24 gb data and unlimited std/local calls, why he/she would port his mobile number to other operator who provided fraudlent information and forcely ported his number and reduced internet data from 24 gb to 3gb and increases rental from 349 to ₹499.

Phone number from which i have received the call - [protected] (Lodging police complaint against him.)

Executive to which i talked related to this issue - krishna (Time : 8:36 am, 29 may, 2017)

Also pfb attached bill for last month to know more about my previous plan, if i am switching my telecom operator, so i need better services in return not # services.

Password to open the file - ndiy

Regards,
Virender singh
@[protected]
[protected]@gmail.com

Some dotbot service is activated by vodafone which i never requested and charged me with rs 75, this is the second time vodafone charged me with some vas service first they charged me with rs 45.
And the funniest part is i contacted customer service they don't even know what is the use of this service. Please vodafone stop this nonsense and start practice like a good company.

I brought a iphone 6 from him bt he give me copy of this phone and he run away.
Please give me full information and adress of this nomber.plz give me information of this number as soon as possible.
Thankyou...

My email adress: [protected]@gmail.com
Phone: [protected]

I received my second bill after port to vodafone for the month of may 2017
I was surprised that i have been charged for number 51717 that i have never called. I see that there was two days call are mentioned for this special number and charged me 1500 rs.
When i called customer care they were advising for reducing credit limit, but not providing solution, when i asked to register complaint told me that will receive call in 24 hrs. But no reply from vodafone then i sent mail next day received called but they told me that charge is applicable as you have called but i have never called on this number what ever they have billed to me.

Sir,

This Message is Regarding My Vodafone Mobile No [protected], The Outgoing service & Internet service Closed By VODAFONE. for Non Payment Of Bill o[censored]nknown Mobile no: [protected] and I don't know why add my number in Alternate no option.
This Is A very Serious Matter.

Thanks & Regards

INDERJEET KHURANA
Mno: [protected]

The vodafone company charged​ a bill of 37714 rupees without informing us for international roaming. They also mentally harassed me. They also blocked my network and outgoing calls through which l lossed my many businesses communication. Now they are forcing me to pay the bill and threatening me that they will put a case on me if i don't pay the bill. They also charged the bill beyond the limit of the bill.

Vodafone India has deducted Rs25 for some dotbot subscription which I never did. Even I wasn't notified before the deduction was done. I am a student and such subscription is an added cost for me and my parents. Vodafone I m begging you all not to do such deduction because we can't afford it. Otherwise I have to port.

This is regarding my vodafone mobile no [protected]. I had taken this number solely for internet usage for my apple ipad and no longer use it since october-november. I defaulted on payment as i was out of town and forgot about it.in february, the vodafone person called with demand of 2387 as full and final payment (Maybe adjusting the security deposit too). I told him that i dont need the connection anymore and he told that the connection was already disconnected long back and this is just to recover the dues. I paid the amount online by credit card and again called and confirmed that the connection was already disconnected.
Then i dont understand, why am i reciveing bills again and again??
I have another vodafone number which i am using -[protected] and giving lot of benefit to your company. Please dont force me to get very negative impression of your company and force me to port this number too to some other service provider. Thanks!!

Nitin samdaria

Are we fools sitting on the other side. You don't pick up the phone after keeping at 30 mins. When we visit your store nobody helps just asks us this document are not proper. If you dont want to work let me know which of your store is working. Neither i have got the mail response in the clarity. Why the hell you are not taking any charge till now payment of last month november which was done wrong two times is not being credited. Can u explain all the above things.

Dear sir
Attached herewith is the screen shot of your mc[protected] subscriber named pramod shah t. No [protected] logged in by shivkumar choukikar in back officeexecutive l 2. Kindly send the details of the said officer who is sitting in which back office and what are his timings of his duty. The detailed address is required very confidentially.

Regards
On behalf of member of parliament
Mr v. A. Nagpur.

I used vodafone network last 8 years. My pre-paid number is [protected]. My network was deactivate and disconnect the service on 14th of june 2017 afternoon.

Also i spoke to customer care and paid the post paid outstanding amount directly rtn-vfs-coimbatore town hall office, (Receipt no: rtn112c[protected]Rs.775/-).

The major problem in my side is without any intimation my number is deactivate and disconnect the service. Please activate my service immediately.

Apart from that, this amount (Rs.775/-) was paid without using your service. However i have answered mutiple times over customer care call regarding the same. I havnt received any solution for past 2 months. No issues for the payment. Thanks for your network service last 8 years.

Till now our number is deactivate and disconnect the service. Kindly take the immediate steps please.