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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Mumbai
Mumbai City District
Maharashtra
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400013

Vodafone India reviews & complaints page 511

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M
mohitjain7542
from Dehra Dun, Uttarakhand
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Unnecessary pack activated

Address:Sitapur, Uttar Pradesh, 261135

My phone number is : [protected]

On 13th june 2017, top doctors online pack was activated even though i never requested for it and rs 35 was deducted from my balance.

First of all, i don't even know what that top doctors online pack means.

I have been using this vodafone number for past 7 years, but this kind of nonsense is something not expected from vodafone.

I need this rs 35 refunded...
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Address:400083
Website:www.vodafone.in and pgportal.gov.in

From march 2015 vodafone applied wrong monthly charges also applied additional charges for different packs those i never activated.

After more than 85 reminder vodafone failed to rectify the same. Also failed to provide the details on what basis vodafone charge more.

When we call or chat on app then the vodafone representative failed to provide the service and only informed that the your case is handling by...
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A
anitfrancis
from Mumbai, Maharashtra
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Invalid bills

Address:Bangalore, Karnataka, 560103

Hi,

This is regarding a data sim "[protected]" i used from vodafone. I requested to deactivate and disconnect the service before 15th of april. Also i spoke ton customer care and paid the outstanding amount and a payment confirmation was send via email to vodafone.
However i keep getting bills evry month with using the service. I have replied mutiple times over the email and called cutomer care several tims regarding...
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M
Mohit BhatnagaRR
from Gurgaon, Haryana
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Fake commitment regarding bill plan

Address:122001
Website:www.vodafone.in

Hi,
I recently ported from airtel to vodafone and there was a commitment from vodafone that after port, i will be getting unlimited voice local & national and free incoming while in roaming and 25 gb data per month plus some messages. But when i download vodafone app then i came to know that i will get only 3 gb data and 13 gb data for 2 bill cycle. What the hell is this? You guys are making fool around and doing fake promises to...
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S
Svb21
from Bengaluru, Karnataka
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Repeated balance deduction

Address:560103

There are repeated deductions happening in my vodafone prepaid number. The problem started about a month ago, when the deduction started. Every alternate day there is a deduction of roughly rs. 50/- in average saying i have opted for some vas subscription. When contacted they refund the money however try to blame it on me saying it is me who opted for it. This has been happening for a long time now and if this continues i will have to mnp...
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P
Prerak_Patel
from Pune, Maharashtra
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Wrong charges in my account

Address:380009
Website:www.vodafone.in

Dear sir,
I have been charged for wrong outgoing calling charges in my account, i have been complainting them since last 2 months but they are not able to provide any proof for my outgoing calls & even not reversing the charges.

I have been tired now with their pathetic customer care team, so need you support to get my charges reversed.

My communication is attached below

Thanks
Prerak...
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A
Ashu7916
from Delhi, Delhi
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Fraud/wrong commitments

Address:110091

Hello,

I have post paid number [protected] of vodafone, someone from sales team called me that my number is selected for rs 299 monthly rental and it's for 900 local + std mins, 400 msgs, roaming free incoming, 40p/m outgoing and 1gb 4g data and afterthat 3g unlimited free but now after 5 days i received a call from vodafone cust. Service team to inform me that i have no data plan including with my activate offer and rs 199...
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M
maheshye
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Wrong billing again!!!

Address:Pune, Maharashtra, 411057

I'm getting billed for internet services which i have never activated on my number. Same thing has happened in the past where they did it and charging me 150 rs/month. I have raised a consumer complain 1462501 at that time and it was solved as they figured that it was done by a guy from nagpur for fulfilling his targets.
It is funny that i never visited nagpur in my life but they keep activating services from that center and mention...
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J
Jordan tuscano
from Vasai-Virar, Maharashtra
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Call diversion/cross connection

Address:Thane, Maharashtra, 401301

I mr. Jordan tuscano, i ma receiving calls from unknown numbers since two days.
And when i attend the call they says, they had 4to 5 calls from my number([protected]).
Where as i had not called any one of them....
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K
from Mumbai, Maharashtra
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Service issue

Address:400092
Website:Mumbai

Hi team,

I really don't get what's wrong with vodafone to test my patience all the time and i am really getting kind off harassed from the vodafone folks in terms of behavior and approach and they only speak and say what they want to say and never ever try to consider the client whom the service is supposed to be provided and which is what vodafone always says that "vodafone empowers you" and that's why we are all associated...
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A
AkPk
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sms

Address:Chennai, Tamil Nadu, 8949
Website:vodafone.in

Hello, this is a kith kumar my number is [protected] even my number is blocked by trai from sending sms, i am sending text megs only to my frds and not a telemarketer please give me tha solution to unblock it. Called up vodafone customer care many times but they didn't give tha process to unblock tha number, hope you will help me at tha earliest...
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A
alokkumarsaxena
from Delhi, Delhi
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Vodafone message outgoing blocked

Address:New Delhi, Delhi, 110045
Website:www.vodafone.in

Hi am alok from new delhi

My number is [protected] belongs to up east. Last week my message outgoing was blocked. I asked with vodofone customer care they said it cannot be unblocked until i provide my docs again to a store located in up east. I send message to my friends only, that too rarely. So, please help me unblock my outgoing msg problem. If it can be done online or in delhi that will be a great help....
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S
from Bengaluru, Karnataka
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Unnecessary pack activated

Address:Bangalore, Karnataka, 560045
Website:vodafone

# you vodafone. Why the hell you guys keep activating these #ty packs on people's number without their permission. And what the hell is this dotbot # now that you have started. If you can't handle your business losses, then stop stealing money from your customers whom you call valuable when they first switch to vodafone..!

Stop this #..!...
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N
Níthü Tëddy
from Chennai, Tamil Nadu
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Offer and call handled by supervisors

Address:635001

My number is: [protected]

Iam very frustrated to write about your ridiculous services

First i have called for my amazon offer on may 10, they asked to sent that message to 199 and they blocked me afterwards. I was paying 1.50 per minute and i spent 30 minute in each and every call to ask that all the supervisor are telling that you will receive the call. No one called and on top of that they are disconnecting...
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H
Hari Gowtam
from Bengaluru, Karnataka
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Not able to convert from postpaid to prepaid

Address:560078
Website:Vodafone

I was using vodafone postpaid sim in chennai later on i moved to bangalore and wanted to convert my sim from postpaid to prepaid. I went to vodafone store and paid the bill whatever they said but still it is not yet converted. I paid extra 975rs to that number and no customer care, vodafone store guys are having proper knowledge and everybody says a different things everytime i ask. I am sure i will not use vodafone postpaid or vodafone service...
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Rajendiran Karuppaiah
from Bengaluru, Karnataka
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Click nation pack - activated without consent

Address:560100
Website:www.vodafone.in

My phone number is : [protected].

On 12th june 2017, click nation pack was activated even though i never requested for it and rs 35 was deducted from my balance.

First of all, i don't even know what that click nation pack means.

I have been using this vodafone number for past 7 years, but this kind of nonsense is something not expected from vodafone.

I need this rs 35 refunded and...
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A
Akhilesh Mathur
from Delhi, Delhi
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Pf withdrawal request status not received

Address:Alwar, Rajasthan, 301001

Dear sir
I have dispatched my pf withdrawal forms to ikya office, jaipur, rajasthan and same has been forwarded to ikya h. O in same month as confirmed by mail
But still now i have not received any confirmation for my status,
So please update / share status of my pf withdrawal request

Name akhilesh mathur
Emp id a150935
Location of worked vodafone store, alwar, rajasthan

Please...
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S
Sanhita Mitra
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My postpaid connection

Address:Kolkata, West Bengal, 700074
Website:www.vodafone.in

I have a postpaid connection with vodafone. I had a postpaid connection of vodafone, that i discontinues cause i opted for higher limit of internet access and get a new number. Vodafone had informed me that u need to clear all the dues of old internet connection no. That z what i did. And vodafone promised me that they will give the connection within 2 hours. Vodafone sms me through sms to communicate to the number [protected] and [protected].br...
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J
jinal.doshi
from Mumbai, Maharashtra
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Deduct subscription charges without permission

Address:Mumbai City, Maharashtra, 400077
Website:www.topdoctorsonline.com

This is so disappointing that my account balance has been deducted by rs. 150/- automatically without i making any subsriptions. I received a message that i have been subscribed to top doctors online. I dont understand that when i have not subscribed how can my balance just be deducted.

On calling at website of top doctors online, it say the number is wrong and there is no way i can reach anyone to resolve my issue.
br...
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S
Shankar V
from Delhi, Delhi
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Extra Charges

Address:560021

Hi Team,

I am facing issue with the mobile bill that have been charged to me in the JUne month.

They have said its unlimited internet plan after 2gb at 64kbps speed.. but they have charged me 499 for internet usage.

Without my knowledge they have activated some VAS and charged 70 rupees for that.

This is highly unacceptable...
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