Vodafone India Complaints & Reviews

I have a postpaid connection with vodafone. I had a postpaid connection of vodafone, that i discontinues cause i opted for higher limit of internet access and get a new number. Vodafone had informed me that u need to clear all the dues of old internet connection no. That z what i did. And vodafone promised me that they will give the connection within 2 hours. Vodafone sms me through sms to communicate to the number [protected] and [protected].br...

This is so disappointing that my account balance has been deducted by rs. 150/- automatically without i making any subsriptions. I received a message that i have been subscribed to top doctors online. I dont understand that when i have not subscribed how can my balance just be deducted.

On calling at website of top doctors online, it say the number is wrong and there is no way i can reach anyone to resolve my issue.
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Hi Team,

I am facing issue with the mobile bill that have been charged to me in the JUne month.

They have said its unlimited internet plan after 2gb at 64kbps speed.. but they have charged me 499 for internet usage.

Without my knowledge they have activated some VAS and charged 70 rupees for that.

This is highly unacceptable...

Dear sir,
My number is [protected]. I am call two times to your customer care with information but your executive 1st time wrong information and 2nd time executive call disconnect without any clear information. so as a customer doing any other process and punishment to their executive hardly....

Call drops in vodafone is a huge issue in Ahmedabad. i am using 4g plan and 4g or 3g never works in most of the time. Only facebook and instagram work. Other apps not working most of the time. I did complain to vodafone but behavior is like vodafon India is paying for using their services. Awesome...

As i frustrated by vodafone service, they committed to reply of mail in 48 hrs but now it's more than 72 hrs till i didn't get any revert on previous mail. There comes to know how you providing a service to your customer .
Also when i have put a true complaint previously, you blocked my all calls & even i unable to make call to toll free number customer care service too. Everyday i call to customer care to talk regarding refund my...

Recently i changed from other service provider to vodafone, last night around 9 pm got a message saying miniflex is been activated as requested, and 150 will be charged for 30 days. As it was not requested by me, contacted vodafone customer care and irritated by their irresponsible comments, he told that i have requested for this service, hence its been activated. I tried my best to explain that it was not my fault and i did do that any such...

Hi,

This is naresh kumar from chennai.

Am really happy if this mail reach to the right higher official to notice.

Billing issue for the month of may 2016 amt:rs. 7, 607.66.

Before 7 months back i received call from your "promotion team" guy spoke to me inform that sir, your using monthly mobile data pack of 2gb in 3g network. If your paying rs.149 additional payment of one...

Sir/madam my 4g internet speed is too slow i. E. 4_5kbps in few months.
I tried to do call customer care many times. But no solution.. They send only internet settings. But it's not work.
I put sim in another 4g handset but speed is same slow. I done save new settings, install, then switch off my phone and start again.. But no solution.
I think my internet speed is block from company....

Dear concerns,

I have been facing the network issues from one month now and i had raised the complaint to your team i am only getting notifications and instructions from your team inspite of solutions.

Pls find my all tweets for all my followups:

Take a look at @sunaro123's tweet: https://twitter.com/sunaro123/status/[protected]?s=09

I am sure this will make you understand...

On the 8th of june 2016, at 1400 hrs i walked into the vodafone shop at bandra near bandra police station, to find out if i could convert my postpaid connection to a prepaid connection. The customer care attendant said that it could be done before the billing cycle could end (Billing cycle is 11th of this month to the 10th of next month). He made me fill out a form and generated a final bill of inr 930, he assured me that that would be the...

Hello,

I claim that your employee had cheated with me before port they call me and said that they will provide me 349 plan all calls outgoing call and incoming call are free, 26 gb 4g internet, monthly 100 sms that call is came from [protected] number and when i call in head department on [protected] to complain mr. Chirag he said me that he can't help me because he is in verbal department.

So what will...

This is to inform you that i had opted for change in rental plan from existing plan nc_kl_mv_simplex199new1
To nc_kl_mv_simplex199new2 which was changed by vodafone vide their email dated 13/04/2017 & interaction no. [protected].
After getting the bill i was surprised to see that the rental discount of rs.100/- was not given. I had number of interactions with vodafone
For getting the rental discount of rs.100/- vide interactions...

Your services offlate has become pathetic. The worst service provider. I have been using my number [protected] for years and never faced such stupid issues. Your internet is pathetic, I would want you to do something about it before I move you guys to the consumer court.

Thanks...

I suspended my no [protected] in march 2017.
Thereafter three persons called to ask reason. My niece fir whom it was taken returned overseas. I did not require.

Since then they are continuing to charge rental and refuse to return 2500 credit with them.

Every time i call 199 they make promises and excuses. Please hrlp me. I am a widow....

I have send and email to cag. [protected]@vodafone.com for upgrading my personal number data upgradation pack and i have called [protected]
Several times but they not pick up the phone.

I[censored] are not interested in your customer, i will port to any other connections.
My company have 6cug connections.

My company name is microcoms total solutions
My contact no is [protected]...

I am having two post paid connections 1) [protected] and 2) [protected], i had submitted my request for three time in your vodaphone stores (Vodaphone mini store, gtj agencies, villamal road, tiruvarur district) for the last six years and even lodged complaint at 198 for several times and your nodal office ([protected]) for more than 10 times, whereas they had not allowed to migrate to pre-paid connection. Kindly take necessary action for the...

@vodafone had mastered the art of day-light robbery. Every month, i notice unnecessary value added services are being activated to my #vodafone number automatically. Every time it happens i lose around 35 to 45 rupees from my prepaid number. Earlier i used to deactivate as soon as possible by sending as sms to 155223 (The number provided in the activation sms by the thief - vodafone). I used to assume that once it is deactivated the deducted...

I am using vodafone for many years now. Since mar 2017, i am using 342 plan which has unlimited calling and 1gb data every day. My balance was rs 200+ when i opted for this plan. Since then vodafone keeps deducting in some way or other means and now my balance is rs 40+. Csr team gives blunt answers, no one cares about the money they will say refund will be made but i haven't got anything so far. I called the customer support in the morning...

Amount of rs-20, 000 debited from my sbi card no ending 6913 on 12th june at 1.45pm by way of 5, 000*4=20, 000 transferred to your vodafone bill desk, as a sbi customer care representative telling that they are giving photo platinum sbi card and there are some bonus points remaining let deducted in the bill for which otp will be sent i shared with them and the pay, entire was gone through vodafone bill desk for which there is no bill of claim...