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Vodafone India Complaints & Reviews

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Last updated May 7, 2024
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Mumbai
Mumbai City District
Maharashtra
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400013

Vodafone India reviews & complaints page 507

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Address:Ernakulam, Kerala, 682017

I am a post paid customer of Vodafone, India for over 10 years now. I have had several issues with the billing received previously from vodafone and had reoprted my concerns regarding the same then.

However, I have faced the worst of all situation at present. I am an international traveler since a couple of years now, and have been using the roaming packages by Vodafone.

As always, before leaving the country,...
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A
Abhinandan Chowdhury
from Bokakhat, Assam
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New connection

Address:Kamrup Metropolitan, Assam, 781012

T is to inform you that i had joined vodafone network on 15th june'17 from airtel. I had submitted documents on 8th may and after lot of mails and complaints i had been ported on 15th june'17. While submitting the documents your store people of adabari, guwahati, assam offered me a plan of rs 350 per month with benefits of 1gb data per day and unlimited calling and free 4g upgrade with 2gb extra data for upgrading to 4g. But when today i...
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Address:Mumbai City, Maharashtra, 400081
Website:www.vodafone.in

I had deactivated the number [protected]. Still i am getting the bills. The customer care people keep calling on my alternate number. Please find the email below for your reference. I had called vodafone customer care on may 26, 2017 and spoken with the manager. Initially she could not find the email with below reference number. Eventually after searching against all the sent emails to my email address, she was able to find the email. She...
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N
NikitaManani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess bill for mobile no 8956979954

Address:Nagpur, Maharashtra, 440014

Dear sir,
I am a customer of vodafone postpaid. My mobile no is [protected]. My plan is 399 but my postpaid bill generated above rs. 600 rupees (Towards mobile internet and late payment charges). Kindly waive off my extra bill.
I am unable to pay such a huge amount. Kindly help me in this regard else i'll plan to port my no from vodafone to jio or airtel as they are providing very better plans for unlimited callings and internet....
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M
Muaaj Bagban
from Puducherry, Puducherry
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Unnecessary packs getting activated

Hi, my account balance is getting debited for service i am not activating like dotbot, game station, deals pack and some unlimited at 30 pack. When i called customer care they say such packs are getting activated through internet usage. This doesn't seem to be the problem with other companies and why only vodafone? I am very unhappy and if this continues i will be forced to port my number....
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M
M.L. Mirje
from Bengaluru, Karnataka
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Prepaid Vodafone sim

Address:Dharwad, Karnataka, 580031
Website:www.consumercomplaints.in/new_complaint/?editGUID=b3633700f8f71d17c009d22a5a5b28d

Improper signal, debiting currency from Sim, bad network, customer care had promised for best offers for me but they have never given the offers, fake customer support. Before I was in Docomo network Vodafone execute called me for best offers in there network after all I have ported to Vodafone but now they have cheated me. in Vodafone network......
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M
Manish Gurbani
from Mumbai, Maharashtra
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Network - data and voice

Address:Mumbai City, Maharashtra, 400053
Website:Www.vodafone.in

The vodafone network is rapidly deteriorating. They promise 4g, but at my house on 4g mode the only place we get network is if we practically hang at the window like monkeys.

Internet connectivity reminds me of the dial up days when connection drops were frequent. 3g is barely at times working and keeps connecting disconnecting. I have to go to airplane mode on and off, thereafter it works great for 4-5 minutes and then back...
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A
Anila R
from Pune, Maharashtra
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Dotbot service deactivate

Address:411507

What is this dotbot service. I didn't even heard about this service name. With whose permission you have activated this service. As i didn't put any requests to activate any such services, please refund my 75/- rs and deactivate service as soon as possible. Why are playing with customer like this. If you want to earn money go in truthful way... Dont cheat customers..

Thanks...
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G
GnanaGuru S
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Over billed for postpaid connection

Address:Pune, Maharashtra, 411 057
Website:www.vodafone.in

I have got overbilled for 2 month old shifted connection, i have taken rs 99/- plan, i do not have any other value added or any other services, still it is over billed. I have paid for call charges still they are try to disconnect the services. Lot of value added service they have added and charging on it without asking. It was roaming free with in india, still roaming charges they have charged. I have call services along with they have given...
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K
ketangohil16
from Surat, Gujarat
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About incoming call other than companies cug number

Address:Surat, Gujarat

Sir, our company's cug number [protected] has met with some technical problem. Earlier incoming calls from other than cug numbers were blocked. But since around last 1-2 months, calls have started from unknown numbers. This is our dgvcl company's power sub station's number. So all outsider calls must be blocked. Please do na. You can contact me on [protected]...
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Address:Mumbai City, Maharashtra, 400004
Website:WWW.VODAFONE.IN

Dear sir,

My phone number : [protected]
Subject : harrasing service by your customer care girgaum branch. False promises.

This sim in in my name. My son is using this phone. Last month in may his phone was crashed so sim was damaged. So i applied and took new sim from girgaum branch.

The sim was unused for 15 days as i didnt have extra phone. But i paid all the bills as its postpaid phone.br...
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N
nishanth.adoni
from Hyderabad, Telangana
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Signal problem in my area

Address:Hyderabad, Andhra Pradesh, 500011

Sir my vodaphone no is [protected]
my area address :8-7-170/77 shankar enclave, hal colony, old bowenpally, secundrabad hyderabad
pincode-500011
sir,
singnal problem its out side of my home its good inside of the home means i have facing problem last 2year i given complain also vodaphone so not recoved my problem plz solve it...
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H
Hansgi
from Ahmedabad, Gujarat
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Nobody helped in last one month

Address:New Delhi, Delhi, 110027
Website:Www.vodafone.com

I am using my vodafone current postpaid number from last 7 year.
2 weeks back i bought a new vodafone postpaid for my parents. Which got deactivated stating there is some outstanding on my 5 years older number which i'm not using anymore.

I paid that bill last time (5years back) when my current no was deactivated. Today they want me to show the proof or a recipiet of that bill. Come on guys nobody keeps 5 years older...
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R
Raj Suryavanshi
from Noida, Uttar Pradesh
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Disputed bill

Address:110094
Website:www.vodafone.com

Hi,

I was charged 499 rs extra in my bill of may 2017. Customer care departments have been contacted several times and they are stating these charges are correct.
While previously i was told not to make payment since the additional payment has been charged.

In a plan of 349 rs monthly with unlimited calling and 10 gb+3gb data i was charges extra 499 without use....
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A
arpit2013
from Chennai, Tamil Nadu
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Fooling customer so that they get more money

Address:New Delhi, Delhi, 110016

I have ported my mobile from idea to vodafone and i have given all the documents which were asked at the time of new connection.
Then for the verification one of the person from vodafone came on sunday dated 18th june and literally in a very rude manner talked with my sister. And then i don’t know why he has given false report on the physically verification.
I complained about that to vodafone at the same day but no response...
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S
suresh kanbi
from Mumbai, Maharashtra
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Wrongly billed

Address:Mumbai City, Maharashtra, 400705

मैं सुरेश कनबी, मेरे पास वोडाफोन का पोस्ट पेड मोबाइल कनेक्शन है, जिसका नम्बर [protected] है, मेरी शिकायत यह है कि में 6 जून से 12 जून के दरम्यान सिंगापूर गया था ओर मेरे मुंबई छोड़ने के...
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P
pinky bisht
from Delhi, Delhi
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Vodafone bill

Address:Faridabad, Haryana, 121001
Website:www.vodafone.com

Dear sir/ madam

I am using your post paid connection having a plan i. E. 199/- p. M.. I decided to port my number to idea because my billing amount was so high and they were providing me good plan then yours but your customer service agent called me up and they gave me waiver of 300 rs./- and requested me to pay my bill with in 48 hours. But now i got a message from your side that my 300 rs. Is still pending and when i called...
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baladeepa
from Ahmedabad, Gujarat
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Customer care center

Address:South Goa, Goa, 403716

The service at the customer care center, at reliance trade center, margao, goa is very eratic and unreliable.in the past 1 week i have had to return back 3 times without having my issue dealt with. Each time i was told rather rudely by the store worker that the internet connection was down and that i would have to return some other time. This is very unprofessional and i wonder if they cannot provide reliable internet connection in their...
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S
smartservicz
from Nawanshahr, Punjab
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Fake commitments of plans by the local store team

Address:Ludhiana, Punjab, 141003

This is to the above mentioned subject that we are very much annoyed with the vodafone services. At the time of activation the retailer has given us the fake information and now not responding over phone calls too. Some of our numbers are got deactivated due to wrong plan activation

This is my humble request to the vodafone team that to help us to come out this worst situation and take some harsh action such blunts.
br...
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R
rm12
from Mumbai, Maharashtra
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MNP

Address:110092

I ported my airtel number to vodafone. The agent provided me wrong sim. Now i am unable to contact the agent. Customer care number has always has a queue of not less than 15 minutes. Now, i donot have any number. This number is registered in my office and i am unable to log in to some sites which require otp. I am unable to do any bank transactions because i cannot receive otp on the number. The number is activated but i am not able to use...
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