Vodafone India Complaints & Reviews

Sir,
I want to raise complaint against the vodafone store employee his name is yasin he talk with me in a very bad manner yesterday i had gone to pay the mobile bill in krishna nagar store i want that you please take a strict action against him he don't have a good manner to talk to customer so please its a hardly request to you to take strict action against him.
Regards
Yatin sarna
[protected]

Cheaters. Vodafone charged 75 rupees in my bill without initimation. I never subscribed ndtv dotbot. Today received the below sms.

Hello! Dotbot pack is now active on your vodafone number, 1 dotbot
7 june, 9.25 pm

I had immediately deactivated that, got second sms same day.

Hello, we have received your request for deactivation of dotbot. Your request will be processed within 30 min. 7 june, 9.26 pm

Cell number [protected]

Hi sir/madam
Myself parshan sharma and my problem was that my wife took postpaid sim and use for 3 years when we want to deactivate the sim the ask to mail to vodafone customers care after we did not message for 2-3 month and in 4 month call come from vodafone and said you have due for rupees 2k and some change i said we already mail your company to deactivate the sim then they said i don't know but bill for this must of amount came you have to pay i said i am not paying then they said ok and cut the phone and send a person and the person who sent by them, he call me and ask me are you januka and i say yes i am her husband he said okay i have caurier for her i said okay come then when he enter my room. He start that i will call police if you don't pay bill and he ask me to talk with lawer and lawer also the same talk i asked them if i pay now you will deactivate the sim he said yes i paid and he said in 30 min it will deactivate i said okay and he run off and sim still working and today (20/june/2017) they called and ask to pay 3500 rupees. But still the same answer i will not pay any single amount please do something for us sir.
....... Thank you

Sir,
I had taken connection on date 23/05/2017 phone number [protected]. At the time of new sim connection thry told me that i will get 4g full signal at both plant & colony. But in colony at my quarter no 4g signal is coming & 3g signal is coming only 2 point that is also fluctuating, i am unable to open my mail account & other sites are not opening & in case of plant area there is no 4g & 3g signal only 2g is coming. For this issue i had already 3 times requested them but no response & no improvement. Therefore i had requested to disconnect & disable this sim. This mail i send on 05/06/2017 they replied that it will take some times & my connection will be complete disconnected by date 17/06/2017. Still they had not disconnected my sim. The main key person mr. Aditya (Mobile-[protected]) is not receiving my phone as soon as he got news of my request for disconnection of sim. Still they have not disconnected sim & they are loading on bill but i dont want to pay after 05/06/2017 the time when i requested them to permanently disconnection of sim i am attaching the email rethis conversation

Hi,

I am sai kumar, i want to give a complaint. This is ridiculous, just to give a complaint i tried hundreds of times calling vodafone care and going to vodafone store. They gave me 666 plan for 333 for 6 months. And without letting me know when it will expire they changed my plan and charged me 935 rupees. Now two bills generated for more than 2000. No one informed anything about the plan. Right now you stopped my services. Without my permission they activated some special services i texted back to stop the services. Someone from vodafone care called me and told that i can pay my 333 amount with tax and they will wave off the extra charges and also told that they will call me back in few hours but no ringed me back. I received so many calls from vodafone care everyone disconnected the call after listening to the query. It's very annoying to be a part of vodafone. Vodafone india don't care about their customers.

Regards
Sai kumar y.

My no is [protected](Vodafone Kolkata) which is belongs to my wife. Every Month service provider charged additional against VAS (Value added service). I do not notice the same from past three month. Whatever the billing amount they have charge I have paid. Recently I have notice that my billing amount is excessively high. Looking for the reason I have found that some VAS has been activated in my no and it has renewed every month without my knowledge. I have contact service provider for query in the month of April (for March billing) and they have reduced my billing amount of Rs 400/-. Again I have complain in the month of May (April month billing) against excess billing ant they have reduced the bill of Rs 275/- which is reflected in May billing cycle.
But again in May bill they have charged Rs 340/- against VAS(Which I have no idea to use) and now they are denying to reduced. Now they are not entertain us and continue creating pressure to pay the bill with VAS service.
In the attached file it is clearly showing the previous deducted amount.

Vodafone india — valued added pack without my concern

I have recieced a message in vodafone activated a dotpot pack on my number without my prior concernt. Here is the mesaage -

"hello! Dotbot pack is now active on your number, as requested. This service is valid till[protected] and a 15 days rental of rs.75 will reflect in your next bill. To deactivate sms stop to or call 155223 (Toll free). To download callertune app click hyperurl.co/vs"

I never requested for this service
So i want to deactivate this faltu service n want my money back.

[protected]

Sir,
As per my previous call to customercare/complaint to vodafone regarding exhaustive mobile bill, no any satisfactory answer by you against my complain. The reasons are following :-
1) that when i go to bangkok then my credit limit was rs.3000/-.
2) that i assured that my services will be stopped after rs.3000/-.
3) that for extension the credit limit neither i requested to you nor any
Confirmation/msg from your side.
4) that when i come back on 17/05/2017 than app showing the heavy amount, then i complained to customer care he told me that respons will be in 48 hrs., but no any calls recd. By us.
5) that my services was continious till 10/06/2017. Than disconnected.
6) that i requested to sr. Mr. Vineet on 17/06/2017 for continue of services, he told me that whithin 24 hrs. I will reply but no calls has been recd.
7) sir, i am not satisfy your billing amount. I can pay only rs.3000/- (Maximum credit limit) against this billing period, i request to you please activate my services beacuse it is my pofessional mobile number.

Kindly do the needful.

Respected authority,
We are from bellary, karnataka. April 29th we bought a dongle for the sake of my son's enterence tests.. Not at all worked, and they took it back. But now they are not responding... Very bad service at bellary. They should return our amount, rs.2300/- but they are not responding.
Please in this regard, i need your help.
Thanking you.

I recharge rchrg of mrp rs448.0 on 18-jun-17 successful. Tlktime rcvd rs0.0, stax rs58.43, accessfee rs389.57, new bal rs0.69. Transid mh[protected]. Dial *111# for a/c info
But i give offers
A/c bal:rs.0.69
1) 348=28gb (3g/4g)+unltd calls
2) 448=70gb (3g/4g)+unltd calls
3) rs.55=10500 loc+std secs 7d
4) rs.65=65 tt; val:6days
5) rs.220=230tt
6) rs.96=21000 loc+std secs 12d
7) 143=2gb (3g/4g)+ul v2v/28d
8) rs.99=1gb/3g/28d
9) rs.37=10p/min loc v2v 28d
10) my delights
Dial *444*4# for unlimited hourly products for voice

But company not give benefit unlimited called and data so that i complen in consumer corte
I call you customers car in 198 on no that time your csa very abous language us call time 8 pm to 10 pm 18 6 2017
So plz give me my offer binift

Ignore my email

Regarding
Thapde govind s
[protected]@gmail.com
[protected]

Sir/maidam,
My a/c no is [protected], ifsc code bkid0004670
It is submited that rs 2500 debited from my account on 17 jun 17. The details are as follow:-
1. Rs. 2500 debited from pos-mpesa at 06:05

Sir, total of rs. 2500 debit message received and screenshot of message attached with this mail.

Therefore, sir it is requested that solve the problem at the earliest and above amount credit to my account.

Regards,

This is with reference to my permanent deactivation request for the number [protected] sent on february 19, 2017 that you had responded to on february 20, 2017. I have written 2-3 emails to the concerned email id with proper documentation attached.
Post my email and payment from my end of the outstanding amount of approx rs. 398 (Which was done on february 25, 2017), within 7 days my number should have been deactivated, however that has not happened, my number is still active and i am still receiving bills that have been generated for march april may and june.

Kindly note, i have not used the number during this period and since i had already requested for the deactivation, i will not be paying the bills that have been generated.

I am a long standing customer of vodafone, my current personal number is also vodafone however i am thoroughly disappointed with the service provided to me in this matter. I have been receiving calls regularly for the payment. It is very embarrassing to explain to people everyday that i am not supposed to pay. I feel mentally harassed by the calls. Initially i thought that it is a technical error which will get sorted over time however sadly that was not the case.

I will have no option but to escalate if this does not get sorted within time or if i get one more phone call from an executive demanding payment.

Hoping for a quick and painless closure of this issue.

Please do connect with me on [protected] (Vodafone number) for any queries.

Respected sir,

I have lost my Lenovo a7000 mobile phone and vodafone sim card.My Mobile number is [protected].Please block my mobile number.I will submit my ID proof in nearst vodafone hub for new sim with same numbertomorrow.

Faithfully

Ayan Das
[protected]
Sanghipuram, Kutch, Gujarat

Once i recharge my vodafone number my balance getting deducted automatically. The customer care people says i subscribed to something. But i haven't. This happened more than 10 times. It is seriously something wrong with the service provider. Without our knowledge how can see subscribe to those services? I can see similar complaints and may be this guys are sleeping and don't care about customers.

My vodafone number has been deactivated by trai for sending some commercial messages to some dnd numbers which i have no idea. I am using this number for last 8 years and i have given this number to my family and friends. I have not send any messages. It will be very much difficult for me to change the number please reactivate my number. [protected]

Regards
Dhaval joshi

Always deducting amount from my balance, now this sometimes other names. These companies are looting peoples balance . such craps must be notified & stopped. without my permission or knowledge how could they deduct my balance .

My internet data was deducting without using... So i called to customer care... The executive's talking sense was not like a literate person... He was not listing to my problem. I didnt like his behaviour... These kind of persons must not be allowed in such professions.. I didn't remember his name but as a customer i am not satisfied with his answers & his behaviour...

I am postpaid vodafone customer. Vodafone have charged value added subscriptions without my consent. They are doing this for every month cycle. For last month bill, they have charged rs.340 as vas charge and rs.111 tax instead of rs.60 tax.

I need refund and i should not get any kind of this charges to happen again

I have sent mails to vodafone customer care, but no reply from their side.

Name: abin m vincent
Ph: [protected]
[protected]@gmail.com

Iam receiving fake calls from this vodafone number harassment type pls block this number [protected] this number is in name of priyanka from chennai receiving lot of calls i request voadafone to pls look into this matter and take action this cal have been identified as spam so pls doo take action on this number [protected]

Hi All
I M using a vodafone no. In which I M facing many issues regarding my services which got blocked every after 2 days from last 3 months . I already mailed to corporatecare.del so many times but no one resolving the issue. this is very poor experience with vodafone, , if i m not able to use my services which were alloted to me as per my plan rental then there is no such importance of giving payment, , CREDIT LIMIT OF MY NO. IS RS.4500, but they block every time when it crossed Rs.1000., if i m using a corporate no. then provide me the same services, , they gave call around 7 to 8 times a day, it happens when other network providers are giving the same services in just Rs.500 monthly rental, , still i m paying more than Rs.1500, then atleast keep the promise of giving best services, , I clearly refuse to pay the bills if i did not get the response or solution on the same query, , within a day, ,
Rgrds- PUNEET BHANDORIA
No. - [protected]