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Vodafone India Complaints & Reviews

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Last updated Mar 28, 2024
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Vodafone India reviews & complaints page 513

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S
shindeanmol7
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill paid but number is inactive status

Address:411015

Hi,
This is anmol shinde, using vodafone service since last year.
I took vodafone mi-fi device dongle and vodafone sim cards on 18th jan 2017 from samarth communications, vishrantwadi pune (Contact person - dilip bhole [protected]).
Executive from same office (Kaustubh) has shared me some plans. So i took plan of 3499 which was prepaid plan, which includes mi-fi dongle and 30 gb for next 3 months. ([protected])
I...
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S
Sobia R
from Bengaluru, Karnataka
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Multiple value added services activation

Address:Bangalore, Karnataka, 560008
Website:www.vodafone.in

I am using vodafone prepaid Sim, different VAS has been activated in my number and without getting confirmation from me. I never requested for such kind of packs it's fourth time vodafone cheating me. they took my 200 rupee.
They are activating so many value added services without my knowledge....
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Address:Ahmedabad, Gujarat, 380054

I have paid my dues of earlier service provider vodafone, but they haven't informed to my new service provider idea, and so idea has restricted my services, which is coasting me badly in business and during emergency calls..
Vodafone is taking revenge, as i have ported to other service provider. Which is humiliating and affected my business work and for emergency calls.....
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S
shima cheemus
from Mumbai, Maharashtra
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Secret 14 digit pin of top up voucher

I have purchased rs.100 top up voucher but it damaged when it scratched the same. It becomes damged because of the too big hard scratching. I have the serial number of the card in my hand. So please give me the secret pin number of the card by sending it to my email.
My recharge details
Email id:[protected]@gmail.com
Serial no. Of the card:[protected]
Phone:[protected]...
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Kamlesh haswani
from Mumbai, Maharashtra
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Billing issue

Address:411027

This complaint is against billing issue. Every month some vas gets activated on my number and i have log a service request to the vodafone via mail/customer support call centre. And after they allow me a waiver of vas.

Near to rs. 2000 has been extra charged to the number till date.

Is this type of service valid? Really unhappy with the service provider....
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K
Komal Anand
from Delhi, Delhi
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Complain about bill

Address:Gurgaon, Haryana, 122002

Hi sir

From last six months, i am paying more than usage. This time also same thing happened. I got 5100 rs as bill and after discussion with customercare they gave me waiver of rs. 2000 which is although not enough but right now my phone services are stopped but to activate my phone again i am ready to pay 2500 as bill which it should be as per my estimate

. Please help to resolve this issue asap...
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V
Venkataraghavan Mallikarjunan
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Automatic activation of vas without my consent

Address:Bangalore, Karnataka, 560078

Hi,
In the past 1 week, i have been losing a lot of money on my prepaid vodafone connection as vodafone activates multiple packs without my knowledge or consent and am left with no currency. I have lost close to rs. 200 in the past 1 week and all calls to the vodafone customer support are not truly helping us.

They asked me to send an sms to deactivate it yesterday and i did that. I got a confirmation as well that it...
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ENTERTAINMENT ZONE
from Imphal, Manipur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tower installation

Address:Hazaribagh, Jharkhand, 825301
Website:vodafone

Dear sir/medam
I have no coverage of vodafone 4g so we want to installation of vodafone tower in my area.
Village - mandai khurd, district-hazaribag, state - jharkhand, pin code - 825301. We have more land in my house and farm for tower in my area mandai khurd hazaribag people are waiting for vodafone network.
Thinkyou
Suraj kumar
My contact number
[protected]...
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A
Ashikjjohn
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not activating offers that i have paid for

Address:680682
Website:www.vodafone.in

My mobile no is [protected] yesterday i had recharged with 353 for unlimted class nd interenet offer after 2 hours when i made a call they deducted my balance when i asked for the reason they are telling till now the call offer has not been activated after 12 hours when i called today still the says the same last week without a reason they deducted 10 rs from my balance and when i asked they refunded it and till now they dont have the answer...
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Vigneshwaran Ravichandran
from Vadodara, Gujarat
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I am complaining on the unactivated offer which has recharged by me

I recharge for rs.345 for my number, before a week. The offer consists of 1gb, 4g data per day for 4g handsets and free local and std calls.. But i just only receive 1gb data per day,.. I didn't get the offer of free calls.. So kindly check this and take some valuable action and reply me. Orelse i may force me to change the network from vodaphone...
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R
Raman_0512
from Delhi, Delhi
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Billing issue

Address:110029
Website:www.Vodafone.in

This is regarding my outstanding bill for number which is currently due inr 21, 354. I wanted to bring it to your notice that i travelled to hongkong few weeks back and wasn’t aware of the international roaming charges that were applicable on my number for that country. When i reached there my number wasn’t working so i contacted the vodafone team and got the same activated after 2 days. I was not aware of the data roaming charges which...
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G.VIJAYA KUMAR KUMAR
from Thiruvananthapuram, Kerala
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Charging on a mobile service which is suspended

Address:Thiruvananthapuram, Kerala, 695003
Website:Airtel

My vodafone no. Is [protected]. The payment for march 2017 was delayed by some days. Consequently my outward call facility was blocked from april onwards. But still i got bills for rs 800 and odd for each of these months,, when no calls were made from my mobile.

I had paid the pending amount for march, a few days back.

I request you to please desist from charging me for the months of april and may 2017, as the...
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S
sumitranaynr
from Chandigarh, Chandigarh
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Forcibly stopped my sms service to 1900

Address:Yamuna Nagar, Haryana, 135001

Dear sir,
I am having vodafone number [protected] and i am not satisfied with vodafone service so i tried to port my number in airtel. When i sms to vodafone at 1900 for port number they blocked sms service to 1900, i called them at customer care 6 times in last 36 hours and send 2 of complaints at there portal and my self went to there office in yamunanagar. But they are harassing me and not want me port my number to other carrier....
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VDi
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incomplete information about best offers

Address:441614
Website:www.vodafone.in

I recently did rs 448 recharge which suppose to offer me unlimited calling (Local+std) and 1gd/day data.
Similar offer is provided by other competitive telecom companies with no hidden information.
So, when i changed my home circle to another states vodafone circle they initially didn't charge me but later on hefty call charges were implied.

I have lost decent amount of money and asked them for refund as they...
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S
Shweta singhvi
from Bengaluru, Karnataka
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Not able to receive any calls or sms on vodafone mobile no.9986165392

Address:560047

Hi i changed my phone handset and now i am not able to receive any calls or sms on my vodafone prepaid no.[protected]. Your call centres don't connect to vodafone officer. Please help

I have been calling call centres but no one seem to register the complaint. I don't want to stay with vodafone i want to port my number very soon.24*7 is all myth there is nothing like it....
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D
ddeeptivishu
from Anandpur Sahib, Punjab
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Disconnection of mobile no 7838656526 without prior notice

Address:Chandigarh, Chandigarh, 160047

My mobile no [protected] was been ported from delhi no to punjab i have been a loyal customer of vodafone since 5 years. On friday without prior notice my phone was disconnected. Wen called they said due to negative verification phone was disconnected as the person who came for verification did wrong verification and wrote me as a student due to which my connection was disconnecred. I went to vodafone store submitted my i'd proof and application...
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M
Mohan sagu
from Ahmedabad, Gujarat
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Customer care se galat information milne ke karan balance katoti

Address:Indore, Madhya Pradesh, 1212

Dear sir aapke vodafone care me coll kiya to onohne glat information di jisse mera balance kat gaya ad mera balance bapas nhi kiya ja raha h krapya mujse jaldi contact kre
Mene aapke care me intranet balance jankari ke liye coll kiya tha
Mene bola tha ki 95 ka mere nombar pr offers chal raha h kya ye bala offer me men account se active kr sakta hu to mujse kaha gaya h kr sakte ho to mene kiya pr mujse 1000mb milna tha pr nhi...
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P
Prabhatdx
from Guntur, Andhra Pradesh
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Deduct amount 56 for calling toll free no

I have dialed [protected] from my mobile [protected], they have deducted rs 8/min charge. I have also tried to call customer care and ask them to register complain but they refused to take complain every time vodafone is cheating with their customers. I would suggest dont use vodafone....
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S
Steve Thankachan
from Delhi, Delhi
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Unnecessary isd charges added to my bill due to system error

Address:New Delhi, Delhi, 110085
Website:www.vodafone.in

Hi, im steve, i am using vodafone postpaid connection 499 unlimited local std plan, my number is [protected].
For bill period (06.04.17 to 05.05.17), i have been charged bill of rs 803.39/- in which isd charges included for rs 200 plus tax which i have not used and on calling vodafone customer care on 24/05/2017 executive told me usage charges are wrongly charged due to system error and a reversal of rs 230 has been processed and adjusted...
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Address:New Delhi, Delhi, 110096
Website:myvodafone.vodafone.in

Hello vodafone,

Just i have migrated my vodafone postpaid connection - [protected] to vodafone prepaid from the vodafone store - 7th june.

It is already 4 days over, everything is verified and even i am receiving the call.

But when i visited to store/retailer for first recharge (Frc) either rs 54/- or 71/- rupees.
They recharged on my number but everytime use to get sms recharge cannot be...
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