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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 509

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P
Parshu Blaz
from Bengaluru, Karnataka
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Bill payment. Issues

Address:Bangalore, Karnataka, 560029
Website:Vodafone. In

Hi sir/madam
Myself parshan sharma and my problem was that my wife took postpaid sim and use for 3 years when we want to deactivate the sim the ask to mail to vodafone customers care after we did not message for 2-3 month and in 4 month call come from vodafone and said you have due for rupees 2k and some change i said we already mail your company to deactivate the sim then they said i don't know but bill for this must of amount came...
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R
rvmech
from Gorakhpur, Uttar Pradesh
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Regarding disconnection of sim & interaction number 1022302592 of vodafone

Address:Ambedkar Nagar, Uttar Pradesh, 224238
Website:vodafone.com

Sir,
I had taken connection on date 23/05/2017 phone number [protected]. At the time of new sim connection thry told me that i will get 4g full signal at both plant & colony. But in colony at my quarter no 4g signal is coming & 3g signal is coming only 2 point that is also fluctuating, i am unable to open my mail account & other sites are not opening & in case of plant area there is no 4g & 3g signal only 2g is coming. For this issue...
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H
Heysaikumar
from Bengaluru, Karnataka
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Cheating offers

Address:560100

Hi,

I am sai kumar, i want to give a complaint. This is ridiculous, just to give a complaint i tried hundreds of times calling vodafone care and going to vodafone store. They gave me 666 plan for 333 for 6 months. And without letting me know when it will expire they changed my plan and charged me 935 rupees. Now two bills generated for more than 2000. No one informed anything about the plan. Right now you stopped my services....
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N
nirupamdutta
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess billing against VAS

Address:Kolkata, West Bengal, 700061

My no is [protected](Vodafone Kolkata) which is belongs to my wife. Every Month service provider charged additional against VAS (Value added service). I do not notice the same from past three month. Whatever the billing amount they have charge I have paid. Recently I have notice that my billing amount is excessively high. Looking for the reason I have found that some VAS has been activated in my no and it has renewed every month without my...
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M
Mayuresh Ghadage
from Mumbai, Maharashtra
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Dotpot service activated without concern

Address:Pune, Maharashtra, 411041

Vodafone india — valued added pack without my concern

I have recieced a message in vodafone activated a dotpot pack on my number without my prior concernt. Here is the mesaage -

"hello! Dotbot pack is now active on your number, as requested. This service is valid till[protected] and a 15 days rental of rs.75 will reflect in your next bill. To deactivate sms stop to or call 155223 (Toll free). To download callertune...
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A
akpmoto
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing above credit limit 9792868003

Address:Varanasi, Uttar Pradesh, 221007

Sir,
As per my previous call to customercare/complaint to vodafone regarding exhaustive mobile bill, no any satisfactory answer by you against my complain. The reasons are following :-
1) that when i go to bangkok then my credit limit was rs.3000/-.
2) that i assured that my services will be stopped after rs.3000/-.
3) that for extension the credit limit neither i requested to you nor any
Confirmation/msg...
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C
Chadrika Kanth
from Bengaluru, Karnataka
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Bad service about dongle

Address:Bellary, Karnataka, 583101

Respected authority,
We are from bellary, karnataka. April 29th we bought a dongle for the sake of my son's enterence tests.. Not at all worked, and they took it back. But now they are not responding... Very bad service at bellary. They should return our amount, rs.2300/- but they are not responding.
Please in this regard, i need your help.
Thanking you....
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G
GOVIND s thapde
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service related

Address:Beed, Maharashtra, 431122

I recharge rchrg of mrp rs448.0 on 18-jun-17 successful. Tlktime rcvd rs0.0, stax rs58.43, accessfee rs389.57, new bal rs0.69. Transid mh[protected]. Dial *111# for a/c info
But i give offers
A/c bal:rs.0.69
1) 348=28gb (3g/4g)+unltd calls
2) 448=70gb (3g/4g)+unltd calls
3) rs.55=10500 loc+std secs 7d
4) rs.65=65 tt; val:6days
5) rs.220=230tt
6) rs.96=21000 loc+std secs 12d
7)...
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P
pujashashi
from Pune, Maharashtra
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Deduction of money from my account

Address:Vaishali, Bihar, 844101
Website:www.mpesa.com

Sir/maidam,
My a/c no is [protected], ifsc code bkid0004670
It is submited that rs 2500 debited from my account on 17 jun 17. The details are as follow:-
1. Rs. 2500 debited from pos-mpesa at 06:05

Sir, total of rs. 2500 debit message received and screenshot of message attached with this mail.

Therefore, sir it is requested that solve the problem at the earliest and above amount credit...
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G
Gauri Bhole
from Mumbai, Maharashtra
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Sim card deactivation harassment

Address:Mumbai City, Maharashtra, 400075
Website:Vodafone.in

This is with reference to my permanent deactivation request for the number [protected] sent on february 19, 2017 that you had responded to on february 20, 2017. I have written 2-3 emails to the concerned email id with proper documentation attached.
Post my email and payment from my end of the outstanding amount of approx rs. 398 (Which was done on february 25, 2017), within 7 days my number should have been deactivated, however that...
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D
dasayan
from Pune, Maharashtra
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Sim card block due to mobile lost

Address:370511

Respected sir,

I have lost my Lenovo a7000 mobile phone and vodafone sim card.My Mobile number is [protected].Please block my mobile number.I will submit my ID proof in nearst vodafone hub for new sim with same numbertomorrow.

Faithfully

Ayan Das
[protected]
Sanghipuram, Kutch, Gujarat...
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S
Santosh Kumar maguluru
from Bengaluru, Karnataka
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Balance getting deducted automatically

Address:560032

Once i recharge my vodafone number my balance getting deducted automatically. The customer care people says i subscribed to something. But i haven't. This happened more than 10 times. It is seriously something wrong with the service provider. Without our knowledge how can see subscribe to those services? I can see similar complaints and may be this guys are sleeping and don't care about customers....
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D
Dhaval Joshi11
from Chennai, Tamil Nadu
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Number deactivated

Address:Thane, Maharashtra, 421301

My vodafone number has been deactivated by trai for sending some commercial messages to some dnd numbers which i have no idea. I am using this number for last 8 years and i have given this number to my family and friends. I have not send any messages. It will be very much difficult for me to change the number please reactivate my number. [protected]

Regards
Dhaval joshi...
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K
Kichuz
from Palackattumala, Kerala
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DOTBOT , some crap !

Address:Kottayam, Kerala, 686533
Website:www.vodafone.com

Always deducting amount from my balance, now this sometimes other names. These companies are looting peoples balance . such craps must be notified & stopped. without my permission or knowledge how could they deduct my balance ....
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M
Mohitkarwasara
from Nagpur, Maharashtra
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Misbehaviour from customer care executive

My internet data was deducting without using... So i called to customer care... The executive's talking sense was not like a literate person... He was not listing to my problem. I didnt like his behaviour... These kind of persons must not be allowed in such professions.. I didn't remember his name but as a customer i am not satisfied with his answers & his behaviour......
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A
abinvincent
from Palghat, Kerala
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Vodafone charged me value added subscriptions without my consent

Address:Mumbai City, Maharashtra, 570027
Website:www.vodafone.in/home-mumbai?section=consumer

I am postpaid vodafone customer. Vodafone have charged value added subscriptions without my consent. They are doing this for every month cycle. For last month bill, they have charged rs.340 as vas charge and rs.111 tax instead of rs.60 tax.

I need refund and i should not get any kind of this charges to happen again

I have sent mails to vodafone customer care, but no reply from their side.

Name:...
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S
Sadikha Fathima
from Coimbatore, Tamil Nadu
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Fake calls from Vodafone number

Address:Chennai, Tamil Nadu, 600005

Iam receiving fake calls from this vodafone number harassment type pls block this number [protected] this number is in name of priyanka from chennai receiving lot of calls i request voadafone to pls look into this matter and take action this cal have been identified as spam so pls doo take action on this number [protected]...
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P
puneet bhandoria
from New Delhi, Delhi
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Service interruption

Address:New Delhi, Delhi, 110078
Website:www.vodafone.in

Hi All
I M using a vodafone no. In which I M facing many issues regarding my services which got blocked every after 2 days from last 3 months . I already mailed to corporatecare.del so many times but no one resolving the issue. this is very poor experience with vodafone, , if i m not able to use my services which were alloted to me as per my plan rental then there is no such importance of giving payment, , CREDIT LIMIT OF MY NO. IS...
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Website:mpesa.in

Date of incident: 16th june 2017
Client number:[protected] /[protected]
Description: they messaged me on my mobile from "im-vodaof". Message contained you've won 25000 and bravia 32 inch led tv. For getting this prize i have to be an m-pesa customer. Then they asked me to go to mpesa site and load money option with my number and in between this i got an otp they told me that this is offer code so they got this from me (Regret).br...
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Address:560017

I have been repeatedly sent mails by vodafone who have been repeatedly charging me for subscriptions i had not consented to use (Mails sent on 31 may, june 8, june 12). They have been harassing me with these legal notices, even after replying to them and asking them to check on the subscriptions that have been wrongfully charged to me.

In the month of february, i called their customer service center asking them why they had...
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