Claimed

Vodafone India Complaints & Reviews

1.8
Last updated Apr 24, 2024
Complaints 27108
Resolved
9560
Unresolved
17548
Quick Links
Statistics
Share
Contacts

File a complaint to Vodafone India

Having problems with Vodafone India?

File a complaint and get it resolved by Vodafone India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Vodafone India
Customer Service Contacts

Vodafone India Phone Numbers

Phone
+91 98 2009 8200
963
526
+91 22 7171 5000
890
568

Vodafone India Website

Vodafone India Head Office Address

Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

Vodafone India reviews & complaints page 517

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
VARADARAJ IYENGAR
from Vijayawada, Andhra Pradesh
Report
Copy

No network for past 15 days

Address:560103
Website:www.vodafone india.com

'Not registered on network' is the message I am getting for the past 15 days I have emailed three times, but no response. Contacted vendor at outer ring road, Bellandur, Bangalore, he said that a cable is cut and will be restored soon. Now it is 10 days, no communication. If not attended within a week we will be severing the connection and complain to TRAI and claim damages....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sachin_681
from Pune, Maharashtra
Report
Copy

Uncalled balance deduction

Address:Pune, Maharashtra, 411048

Hi vodafone, you are deducting balance from my prepaid account from past 2-3 weeks. The services which i never ever activated you are deducting my balance for those. I have already called your customer service multiple times, i cannot keep on doing this over and over as i have to work and make money to pay your bills. I have been a customer with vodafone for very long time, but if vodafone wants to kick me out there are more decent ways of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ayandeb72
from Pune, Maharashtra
Report
Copy

Receiving calls for payment despite payment done

Address:Pune, Maharashtra, 411014

Dear team,

I have been receiving frequent calls (4 times) to check if the due has been cleared or not.

Last call from number :[protected]

I have already paid the amount of rs 1033.80.
Also the new bill has been generated.

Do let me know for how long do i have to sustain this?
I have even received confirmation in email that the bill has been paid.
No one seems...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Indu shekhar Tripathi
from Moradabad, Uttar Pradesh
Report
Copy

One day reduce in service the provided 27 days in place of 28 days

Address:Allahabad, Uttar Pradesh, 211011

Vodafone always cheet costmor. 27 day's provide service in place of 28 days. We moved complaint but without resolving problems....
Why cheet service provider vodafone. Our complaint not registered by costmor care. We recharge 354 on 13/5/2017 for 28 days as till 9/06/2017 at 11:59:59 midnight. But why he stop as per masses at 3:59:59 am. After 27 days stop why one day before. Services is unsutisfectory. Option only consumer forums...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akanshak470
from Pune, Maharashtra
Report
Copy

Incorrect name on my bill

Address:411057
Website:www.vodafone.in

I recently ported my prepaid number to postpaid and submitted my docs, they called me asking that my name is different from my fathers name as my father name is Arun Kumar Sharma but I use Kapil as my last name in all my documents. I explained them this and they acknowledged.

But when i got my first bill they have mentioned my name as Mrs. Akanksha Kapil Arun kumar Sharma.

All my documents states that my fathers...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
komal chaurasia
from Atraulia, Uttar Pradesh
Report
Copy

Deactivate my sim

Address:Lucknow, Uttar Pradesh

Sir my sim ([protected]) was blocked by puk no.
I told about this to my nearby vodafone care center.. D customer care person said dat she will give new sim in replacement of dat n she filled replacement form n asked me to sign n i signed it... I paid all my postpaid internet plan amount due...
I told her i don't want present net plan n stop my previous internet plan on my vodafone no.... She didn't told me dat she is activating...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankur20396
from Arakkonam, Tamil Nadu
Report
Copy

Automatic deduction of 75 rupees

Address:560060
Website:www.vodafone.in

What kind of service is this everytime after 10-15 days one new service is automatically subscribed and my balance is deducted.
Today also a dotbot service is activated and my 75 rupees is deducted
How can a service be activated on my phone without my permission.
Is this the way to deal with the customer.
Please resolve the problem as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gupta Poonam
from Coimbatore, Tamil Nadu
Report
Copy

Unauthorized deduction

Address:Barmer, Rajasthan, 344001

Cell 9 tube pack has been activated, i have not requested any such pack on my vodafone number [protected] through internet and message. So today i called to customer care 199 to deactivate this above service he told me that service has been activated by me on 30 may 17
And 35 rupee charges were deducted twice first on 30 may and second on 6 june. Kindly work on this, it will not good for u n to ur clients who trusted you and migrated...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Maulikchauhan
from Navi Mumbai, Maharashtra
Report
Copy

Some random Value added services are being activated automatically consecutively

Address:Mumbai City, Maharashtra, 400708

Again i have to come back to complain against the same issue. I'm highly disappointed now with vodafone.

I am a loyal vodafone postpaid customer since july 2013. I haven't expected this from vodafone what i had faced recently.

Starting from this month, some random value added services are being automatically activated on my mobile number which i had to deactivate every time.

I'm being charged for...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepak Pawar123
from Pune, Maharashtra
Report
Copy

Mislead services and unprofessional behaviour of customer care executive

Address:Pune, Maharashtra, 411041

Services like datapacks were as shown in the attached picture but services enabled by the company were different, which leaded to loss of money and time.
As per their instructions, i contacted to their respective customer agent but instead of comfprting me with solving the problem, he quarreled with me.
Address:pad road, vodafone store near, nal stop, pune-43...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Devanshu Tyagi
from Bengaluru, Karnataka
Report
Copy

Sim card activation

Address:Kapurthala, Punjab, 144602

I have tried lodging so many complaints.
[protected]
This is my service request no.
Now i am a serving armed forces personnel.
My father changed his no. From idea to vodafone
[protected] and [protected].
This number is very important to him.
Now one of the no. Has been activated and the other is suspended due to verification problem. How can it be possible. Two nos from same family living at the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
johnaloysius
from Hyderabad, Telangana
Report
Copy

Till now my prepaid is converted to postpaid

Address:Hyderabad, Andhra Pradesh, 500009

This is for ur kind information, i met the people of the vodafone store at station road, in secundrebad. I raised the complaint regarding this, the official mr. Shiva told that he delete the latter one and put the fresh one, i gave all the documents to him still it is not done. He gave me a fresh post paid sim card, he said he will call me still he did not call me, in fact i called him but he said to me that he will come back, till now he...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sravanthi Cheguri
from Delhi, Delhi
Report
Copy

Incoming calls and outgoing calls and messages

Address:Rangareddy, Andhra Pradesh, 500035

Iam able to do calls but iam not getting any incoming calls and messages. Iam unable to send messages also. I tried calling customer care but that is not connecting your staff it is keep on repeating the menu. I want to resolve this asap as i gave my number for degree counselling. Already i submitted the essential documents. They said it will take 2 days, i waited 2 days but still no response from your end, iam actually very much frustrated...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arun Mullath
from Pune, Maharashtra
Report
Copy

Regarding loss of 3g night data balance

Address:400063
Website:www.vodafone.in

This complaint is regarding an unresolved issue related to 3g data recharge done by me
I mailed vodafone thrice to get this issue resolved, 3 people called me from vodafone but none of them called back again and none of them resolved my issue.
I am thoroughly disappointed with such open fleecing of customers, it has been 3 weeks already and vodafone seems least bothered about solving my issue.
They do know that my issue...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DevdattaInjal
from Mumbai, Maharashtra
Report
Copy

Unable to send the port message to 1900

Address:Pune, Maharashtra, 411045
Website:www.vodafone.in

Hi team,
I am not able to send the port message to 1900. I have raised several complaints via vodafone store and vodafone customer care number 198/199.
Every time the executive would apologize and raise the complaint number. On the due date of the completion of request, i would receive a message stating that have been provided the interim solution for the request.

As a consumer i tried to call customer care...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
fcaanuj
from Chennai, Tamil Nadu
Report
Copy

Some value added services are being activated automatically.

Address:Chandigarh, Chandigarh, 160101
Website:fashionbunny.com and several others.

Hello team,
Every month some value added services automatically activated in my mobile no. [protected] which i had to deactivate every time. Then after bill generation i had to call for charges reversal of these services.

This activation happens around 5-6 times in a month. Every time i called to customer service number they always told me that whenever i used internet these services are activating. I am using whatsapp...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manav.business
from Gurgaon, Haryana
Report
Copy

Poor network no voice and no network

Address:New Delhi, Delhi, 110015
Website:www.vodafone.com

Dear concerned i am not able to make voice calls or either access the inetrnet on my voda no : [protected].

I am a resident of e 51, karampura, new delhi. I called up on 6th june 2017 at 1500 hours to 198 to my surprise the executive was not at all ready to take complaint against my network problem.

Once being insisted to make me speak to his senior he kept the call on hold and afterwards disconnected the call.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Siva Sankar Prava
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to send port sms for mobile no-9930928868

Address:400079

Am trying to send message from existing mobile no-[protected] for porting. But sending failed.

Since your signal is very poor in our area and also charges are very high. Right now we are getting unlimited calls and 9gb date at rs.400 rupees. But your plan providing 1100min calling and 700mb data only. Several times tried to reach you. And no one responding. Please enable porting facility

Please resolve issue....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Silky89
from Delhi, Delhi
Report
Copy

Automatic activation of value added services

Address:Ludhiana, Punjab, 141001

Sir
Every month some value added services automatically activated in my mobile no. [protected] which i had to deactivate then after bill generation i have to call for charges reversal of these services. This will happen 3-4 times in a month. Whenever i called to customer service number 198 they always told me that whenever i used internet these services will activate.
However, there is no such links shown regarding that services....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SUNNY KUMAR@
from Kolkata, West Bengal
Report
Copy

Miss behaviour of executive.

Address:Kolkata, West Bengal, 700074

This is regarding misbehaving of vodafone exucative named amit counter number 'c' located in dumdum. He behaves very roudly to the customer and showing lots of anger to the customer.

Is this the way to deal the customer take the appreciate action now.

No.7/a/1, motijheel avenue, dum dum road, motijheel, amarpalli, south dum dum, kolkata, west bengal 700074...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy