Vodafone India Complaints & Reviews

I went to the vodafone store to upgrade my sim from 3g to 4g.
Despite of the old sim loosing network, the new 4g one din't gain any network.
I have been calling customer care, but they denied to deal these issues and asked me to go back to the store!
Are the customer care siting just to list to our consent?
Now when i again visit the store they have been doing many trials with no results!
I don't understand who is the right oneto look into this!
My vodafone number:[protected]

My number is [protected]. Since last six months vodafone is activating one or the other vas services on my number without my authorisation & deducting rs35 every time. No sooner do i deactivate one service than vodafone activates another service and deducts rs 35 from my balance. This is a stern warning to vodafone to stop this illegal practice else i would be forced to take the matter to the consumer court. Be warned that if even a single vas service is activated on my number then be prepared for the consequences.

I am vodafone customer since last 4 yrs. Its a pleasant time to deal with vodafone for 4yrs but these days i am quite unsatisfied with the service provider and executives.
Whenever i browse my internet or any app on my phone, always there have been a deduction of some amount against activation of some services which i have never requested for.
Its too frequent and i am complaining for it more than 8 months. It goes with too much wastage of my time and money.
Today i ask customer care executive about mnp service and after that they made me unable to get code in response or port request.
Then i again call customer care and ask why i am not able to send any sms to any no. Then he replied
"sir,
Aap message kya bhejna chahte h???
Port ka message nahi ho parha h kya apke no. Se???"

Its quite amazed for me how he know whats in my mind even before my words goes out of my mouth.
Then its sure for me that they disable this option of mnp for me as i checked later that i can send sms to any no. But its not able to sending port request on 1900. Which i have sent successfully from my next vodafone no. And its successfully requested.

Kindly pay attention towards this kind of response in todays world of extreme telecom service provider's competition.

Hi..
I had recharge my internet mobile 4 g data pack of 1 gb daily download but vadafone services is now showing data pack is over. These pple told me you recharge wrongly. Last month it was worked. Initialy it was very lowest speed... Then i talked with customer care then it was working. Once i had changed my card with 4 g. Then it should be work with that way only... And vadafone shld the message related to 4g mobile only. It's diff of 1 rupee 348/ and 349/- but vadafone shld message me that way. One can use 1 gb daily data with 348 - recharge and other only 1 gb for 28 days in 349/- in short it is very very ridiculous... It's only loot of public money... There is no support from vadafone pple...

Hi,

This is krishna and i am using this number [protected] from last 10 years approx.
I need outgoing calls and sms list for the last 2 years. Visited vodafone store and called customer care but of no use.
Can you please help me in getting it
Can you please provide the requested details to my mail id. [protected]@yahoo.co.in.

Alt number: [protected]

Hello team,
I am using vodafone service [protected] and i have network issue very badly from 2months and i have raised 4 complaint in 2months time but till now the issue is not resolved.
But when d all i contact them oly response is my technical team is working on the same. But i don't think i will get resolution soon.
So need ur help to resolve my issue.

Regards
Gangadhar

Sir,
I am using vodafone last 7 or 8 years, now last 6 month sms not send to all mobile. So i am going to vodafone care and say my problem but he told only speak customer care, then i am speak customer care service but not responsible and sms not send vodafone customer care also, please solve my problem my mobile number [protected] and my mail id [protected]@yahoo.com...

Dear sir
My no[protected] i took about 10 months ago
Which is getting more than a couple of months, my plane is 99, and i get the bill 496. Please tell me whether this is the service of vodafone in india and i have a second no[protected] which gave me some information, then unintentionally if there is such a service, why would the vodafone take any of this company's sim and why may i now ask others to take an airtel or bidi sim, and i myself will also get another company sim

Thanks
Anshul yadav

Hi all,

My issue was i going out of india on a work and applied for safe custody of my account and number in the vodafone store adjacent to venkateswara temple, himayat nagar branch, hyderabad, telangana.

The vodafone customer care professional at the store requested for my identity and i had given him my id proof and he said rupees 50/- for each month for 6 months. So i paid rs 359/- towards the safe custody of my number for 6 months and left india their in after i dint use any vodafone services.

But i see that bill is generated every month and i am receiving emails from debt agency? Vodafone debt agency are torturing to pay the amount for the months which i haven't used.

I called customer care they say please speak to vodafone store and solve we cant help?
What is the need of a customer care when vodafone store profestional and mobile customer care dosent have any sync???

We recharge 354 plan for 28 days on 13/05/2017 at 4:00AM . So it expired on 10/06/2017 3:59:59AM as per recharge time. But he reduce one day and close service on 9/6/17 at 3:59:59 which is against term and promise as 28days . We try to his agents for resolving its but he refused. So please help me and protect consumer rights. [protected]

I got msg from vodafone that some dotbot service is activated which costs 75 rs and will add to my bill
I have not applied for any such nonsense services from vodafone.
I am highly dissatisfied with the services vodafone provides.
Every other day new drama going on. Even they had activeted some video content service by their own and charged me 35 rs for that.

Hi sir this bhaskar rao, i want to give my land for rent (Or) lease for mobile tower; there 5 acer's land in between guntur and narasaraopet, it is near to the guntur 20kilometers away; it is good for for your tower ;this real good place their is water facility, and you any body can keep factories etc it is in nudurupadu railway station near to it ; if you want please contact [protected]; [protected]

Vodafone chennai, tamilnadu, india.

On june 6th, 2017 (Evening), a "games centre pack" service was activated on my vodafone number "[protected]", for that they deducted rs. 49 from my balance. When i talked to a vodafone cc person, they told me that my money will be refund. But i got only rs. 6 back as service data wavier!

After this message, again i got a message after 1 hour that a "gaana khazana pack" has been activated on my number, for which they had deducted rs. 10 from my balance! So, again i talked to the vodafone cc. They told that they have initiated the refund process, i will get the balance within 30 minutes! But till now i haven't get my money back (June 7th, 2017 evening)!

Please initiate the process and refund me the amount (49 + 10 - 6 = rs. 53) asap.

Thanks.

My main balance 267 rs at 6 hum 2017. When next day morning i have checked my ac i am shoked because without any uses (My no all calls and net free for next 28 days) my balance stepdown at 136 rs from 267rs.
After that i was try many time to contect custmer care exucative but we dont take any responce form that.
Its r not happning first time with me. Before some days compny start some services upon my no without any contect. When i was reported agains that they return my money in my ac.
But its happning again at agains its a sameful thing for company.
I hope we have taken a great responce abouty complane.

Sir, vodafone ka regular customer hu, postpaid se prepaid me change karwaya but 200 rs aapke mini store suhani Enterprises kekri dist ajmer ne liye jabki customer care par btaya gya ki koi charge nhi liya jata h.custmer care par bar bar call kiya by koi fayda nhi hua.call back ka bola bt ab tak koi call back nhi aaya.very bad service by Vodafone..198 par bhi complaints ki but 20 days me bhi koi solution nhi Nikla.aise bahut search customer h jinke sath aisa hota hai lekin Jankari ke abhav me fraud ho jata h.. Asha karta Hu aap kuch solution nikalenge

Dear sir/Mam your Vodafone network not properly working on my home town. i have many complaints are registers on customer care portal but not short out my problem last 2 months of you and your Department so pls check your network on my location and pls short out this
my contact no. [protected]
thanks

Vodafone - internet charges wrong 1 review add a comment on 5 june. My mobile number is [protected]. I called to vodafone customer care and and told him to active 199 plan 2g. But he active1299 i am shoked i don't understand what's going on. When i complaint about this vodafone care told me its resolve this problem when your bill generate but its not resolved so i call them and request that plz close my internet pack i am not interested in your service. So i am not using internet services. But they charged me 743 rupees and told me this is after your internet service is close. When i know my internet service is deactivate so why i use it i am not fool its wrong vodafone do the needful.

Rakesh - [protected]

This is the second time i'm complaining, i am really not understanding what is vodafone is up to. Last time i had complained reading follo pack and after that they deactivatied it but the amount wasn't refunded
Now again started with some scam
The time i recharge my account, i get messages saying you have subscribed for dotbot and mobile apps club
What kind of a service is this without any kind of request activating plans on my number without any request and deducting balance. This is really getting on my nerves. Stop this scam right now
And lately i have been thinking of porting my sim because of this kind of service
This is really frustrating me
Please look into it asap
And stop this kind of worst service
My number is [protected]

Vodafone is charging me for vas services for which i never opted i called up customer service everytime i see activation message they deactivate it and again after an alternate day they again activate some other vas services on my number and deduct money, this is seriously ridiculous how can they deduct my without my consent? They say i have requested them through third party vendor for this service.. But why will i activate such a lame service? Do vodafone have any proof which says i have requested these request?? I am sure they won't have it.
Its a vodafone scam they are looting ppl this way and earning lots of money.

When i call customer service ppl and clearly tell them plz make a note on my account that not to activate any such request still they activate those services i dont know if they understand english/hindi i speak the same language in which they do their call opening... Then whats making this ppl not understand my words???

Dear sir,

We have submitted a request for porting in vodafone. And clear our outstanding payment on dated 29 may, 2017. (My outstanding payment was rs -23.00 as per vodafone message on dated 29 may, 2017). While vodafone has rejected my porting request on dated 01.06.2017 due to outstanding payment.

They are also not submitting my complaint by costumer care.

Arun singhal
[protected]