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Vodafone India Complaints & Reviews

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Updated: Apr 2, 2026
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S
Souvik Chanda
from Kolkata, West Bengal
Apr 15, 2017
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Address: 712232

Please block my sim. Number I don't know. It lose 2 months ago. Never used. I brought it as corporate sim for my father due to they told it will be free from my phone to his. He never used it. But previous month bill amount is as they told 1170 agin it grow to 3700. But how it is possible where sim is not in used. I will launch a complain in consumer forum.
Thank you
Regards
Souvik Chanda
[protected]
Lost sim number don't know
Vodafone India customer support has been notified about the posted complaint.
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    Deepak Mathpal
    from Meerut, Uttar Pradesh
    Apr 15, 2017
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    Address: New Delhi, Delhi, 110062

    Hi,

    my mobile is missing in the morning at bus, so i want to blocking of my postpaid sim card ..my mobile no is [protected] .plz kindly requesting u and give the reply as soon as possible.

    Thanking you,

    Deepak Mathpal
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      A
      Amitha k s
      from Bengaluru, Karnataka
      Apr 15, 2017
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      Address: 560064
      Website: Www.Vodafone. in

      Hi I am amitha ks..I would like to have a detailed bill summary of my outgoing calls used frm March 12, 2017 till April 12 2017 ...
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        A
        A REHMAN A MEMON
        from Mumbai, Maharashtra
        Apr 21, 2017
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        Address: Vadodara, Gujarat, 390007

        Network problems from last 2 month at my office at OLD PADRA road.SB15 AVISHKAR COMPLEX.I did complain many time but not solve.Told me many time come with antena and visit but not come yet any technician..Please help me
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          K
          KUNAL SINGHDEO
          from Bengaluru, Karnataka
          Apr 14, 2017
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          Address: 833219

          Sir,
          On 13/04/17 When i was just open a internet for a 20 sec Rs.40 has been deducted and again 14/04/17 when just open for a movie downloading site Rs.35 has been deducted and a message came that it's AVG Antivirus pro pack is now active. I don't need all these things I just want my money back to my account.
          Try to solve as soon as possible it happened already four times but they not solve it so i request you to solve this time.
          Vodafone India customer support has been notified about the posted complaint.
          Apr 18, 2017
          Updated by KUNAL SINGHDEO
          I mailed this earlier on dated 14/04/2017 but no reply came from Vodafone India.It is embarrassing o[censored]sing Vodafone sim.If this time my complaint and money of Rs.75 not get return to my phone number account I will change the sim company to other mobile sim.
          On 13/04/17 When i was just open a internet for a 20 sec Rs.40 has been deducted and again 14/04/17 when just open for a movie downloading site Rs.35 has been deducted and a message came that it's AVG Antivirus pro pack is now active. I don't need all these things I just want my money back to my account.
          Try to solve as soon as possible it happened already four times but they not solve it so i request you to solve this time.
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            J
            Jatin Dhamija
            from Hisar, Haryana
            Apr 14, 2017
            Resolved
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            Resolved

            Address: 400708
            Website: www.vodafone.in/home-mumbai

            I sent a text to 1900 to port my number to some other network.
            In the evening, the vodafone executive called me and asked the reason for change. He provided me some offer and i rejected his offer.

            The other day i.e Friday 7th April, i got a call from number +91-[protected] (Vodafone executive), offering me (4GB data + 2GB wifi data) in Rs349.
            and what they provided me was (2GB data + 2GB wifi data) in Rs349.

            I called customer care and even talked to their Relationship Manager, they assured me that i'll get that remaining 2 GB data.
            But, I received nothing till tuesday 11th April 2017.

            I called customer care again, what i got in response was we cant provide you this offer. Please put a mail on Corporate.[protected]@vodafone.com.

            I sent a mail on above mentioned email ID, and as per auto acknowledgement, I waited for 48 hrs. NOT RECEIVED a single piece of response from their side.
            Literally making fool of customers.
            Highly disappointed.
            Oct 7, 2022
            Complaint marked as Resolved 
            Vodafone India customer support has been notified about the posted complaint.
            Apr 14, 2017
            Updated by Jatin Dhamija
            Customer care suggests me to call back on the same number which i got call from +91-[protected] (Vodafone executive).
            The executive named Sanjay, once received the call, assured me to wait till evening, saying i'll get my 4 GB data thing resolved.

            Waited alot, but got no response.
            Tried calling him again, he never picks up the call from my number.
            Tried calling from another number, picks up immediately.
            Literally Fraud company
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              K
              kannanrtts
              from Chennai, Tamil Nadu
              Apr 14, 2017
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              Address: 673004
              Website: [email protected]

              Sir, what a company - i have no internet in my phone number [protected]
              but 3 times 130x 3 taking money without my knowlledge- i recharge immediately they take money - with in seconds i have no balance on my phone- what sir i am not a fool - i already booked complant in consumer court- i want your higher authority want to talks to me in this matter and refund my money -
              Vodafone India customer support has been notified about the posted complaint.
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                B
                bhavikgajra
                from Mumbai, Maharashtra
                Apr 14, 2017
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                Address: Mumbai City, Maharashtra, 400080

                Dear,

                i have been trying to activate the above said number which was temporarily disconnected one sudden day.

                As mentioned above i have been in possession of the said premium paid number for quite sometime now, one sudden day my phone said sim card not detected on calling on helpline number I was said it is disconnected due to non usage of the the number for more then 3 months which is not the fact I have been using it ones a month without fail and also I have don’t it to prepaid from postpaid in February 2017 so it doesn’t become 3 months either. I was advised to see Vodafone gallery and resubmit the documents and the card will be activated but when I approached Vodafone gallery near my residence I was said card has been churned and some more technical words which being common man I failed to understand but I had no such informations via sms or call or any other means. Having said all these I want my connection to be back to me. Details of my connection is herein below:

                Vodafone No.:- [protected]
                Name:- Sachin Bhanushali
                Vodafone India customer support has been notified about the posted complaint.
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                  S
                  sanjoy nil
                  from Dhupgari, West Bengal
                  Apr 14, 2017
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                  Address: Kolkata, West Bengal, 700020
                  Website: vodaphone.in

                  I HV a vodaphone post paid no [protected] .I use this from last few months .I HV lot of prob with this connection .at 1 st many unknown fake call I HV to get through this no and SMS also .2nd I HV to received too much bill amount in this no .which is more than its plan value. So I want to deactivated this no.kindly do an urgent step immediately .and deactivated my no [protected].
                  Vodafone India customer support has been notified about the posted complaint.
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                    A
                    Anbarasan D
                    from Chennai, Tamil Nadu
                    Apr 14, 2017
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                    Address: Chennai, Tamil Nadu, 600018

                    I have been using vodafone fo 10 years now i realize that vodafobe take new way to cheat customers. I got an offer that 2gb 3g or 4g with v2v calls. I also recharged the same but now I'm getting not even an 2g speed data too but its showing H+ speed. I had contacted the customer care and conveyed my problem buy they just blurred my issue.and they told me that their network is covered in my location. Ok, i agree that but now I'm in chennai alwarpet but here also the problem persist. Then i confirmed myself that vodafone is cheated me and stealing my money. And one more thing usually vodafone is proving their forgery by putting my number in blacklist when i tried to contact customer care. If my problem i not solved i give a open challenge to u and consider a life time achivement to port min 2000 vodafone customers to other networks.
                    Vodafone India customer support has been notified about the posted complaint.
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                      R
                      RupamPal
                      from Kolkata, West Bengal
                      Apr 14, 2017
                      May 24, 2023
                      This thread was updated on May 24, 2023
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                      Address: Kolkata, West Bengal, 700015
                      Website: Vodafone

                      Dear sir/ madam,

                      My vodafone prepared sim was active till last february 2017, but suddenly, it was deactivated in march with out any intimation. Since i am currently out of town so asked my wife to visit vodafone store to submit documents and re activate my mobile number [protected], but they told it can't be done as they have given this number in the market.
                      Using this number for last 8 years being in kolkata, i am very disappointed to see such irresponsible behavior from a company like vodafone.
                      I know i can't do anything at this moment, but will spread this information as far as possible to all social media and twitter and zee helpline staff to make alert and awareness about vodafone
                      Vodafone India customer support has been notified about the posted complaint.
                      Apr 14, 2017
                      Updated by RupamPal
                      It's not resolved yet
                      Even I faced the same issue 4 days back.
                      Totally irresponsible
                      Not resolve
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                        S
                        Subhasish Sengupta
                        from Kolkata, West Bengal
                        Apr 14, 2017
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                        Address: North 24 Parganas, West Bengal, 743133

                        This is being your kind information that I am surrender my vodafone postpaid connection [protected] for my personal issue. please surrender / block it as soon as possible
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                          G
                          ganesh kumar parate
                          from Moradabad, Uttar Pradesh
                          Apr 14, 2017
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                          Address: Dehradun, Uttarakhand, 248003

                          Sir,
                          in my mobile no [protected], the offer was in RS 345 call and one GB data with 4G speed for 28 days free.

                          I recharged with rs 345 then calling working but but internet speed is very slow I work like 2G

                          I call to customer care and tell him my problem he tell me for Vodafone setting but after setting my mobile internet not work speedily
                          I called to customer care 6-7 time but he say I will work but my internet not working seepdily

                          my network place is garhi cantt Dehradun
                          Vodafone India customer support has been notified about the posted complaint.
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                            S
                            SATABDI PATRA
                            from Bengaluru, Karnataka
                            Apr 14, 2017
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                            Address: 560008
                            Website: www.vodafone.com

                            Hi Vodafone team,
                            i took a postpaid plan of Rs 499.I am getting bill of rs 1871.06.
                            Extra charges are value added services which is automatically activated without my knowledge(Rs 210)and content downloads charge of rupees 1018.00.I request you not to activate any automatic services and what is extra content download charge.If i have to pay extra, why i have taken data benefits from your company.I want you to minimise the bill as i have not used that much internet and bill is coming huge.Otherwise i have switch to other network connection.

                            My number is [protected].Please verify the issue.
                            --
                            Thank You,

                            SATABDI PATRA
                            Vodafone India customer support has been notified about the posted complaint.
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                              A
                              Aditya s k
                              from Vasai-Virar, Maharashtra
                              Apr 14, 2017
                              Resolved
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                              Resolved

                              Address: Raigad, Maharashtra, 410210

                              Sir/Madam

                              I've lost my phone, so kindly block my Vodafone number [protected]

                              Sayali S Devlalkar
                              Apr 14, 2017
                              Complaint marked as Resolved 
                              Complaint submitted by mistake
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                                R
                                rishab911
                                Apr 14, 2017
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                                Address: Mumbai City, Maharashtra, 201301
                                Website: www.vodafone.in

                                Hi,

                                The mobile internet is working for my number for last 4 days and I have received only 1 call from Vodafone to resolve the issue but that also was information purpose only. Have called in the customer care multiple time but none of the executive is able to solve the problem. The service request was registered [protected] and I was told the SLA is 7 days which is ridiculous. There is priority on customer issues and really disappointed with the service.

                                Regards,
                                Rishab
                                Vodafone India customer support has been notified about the posted complaint.
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                                  D
                                  deepakgonline
                                  from Gurgaon, Haryana
                                  Apr 14, 2017
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                                  Address: New Delhi, Delhi, 110091
                                  Website: Www.vodafone.in

                                  I have a vodafone number [protected]. I got it converted from postpaid to prepaid in march 17 after having used it as postpaid for over 3 years. It got blocked last month suddenly without having received any prior intimation or information. On visit to voda stores i was informed that number of sim issued on my id have exceeded the statutory limits. On verifying those number vodafone people informed that those numbers were issued on my id due to mistake and my number is blocked permanently. Now they issued sim on two occassions for same number but none has worked. I have lost all my important communication since then resulting in non payment of my income tax and service tax, non payment of insurance premium as all intimation would have come on that number and all my bank payment are linked on mobile. Request vodafone to get my number activated.
                                  Manoj
                                  [protected]
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    E
                                    Ernie
                                    Apr 14, 2017
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra

                                    This in reference to when I had been given offer to use 1 GB internet and last bill I was charged additional Rs 299 and had it reversed after moving from 1 Dept to another, each passing the buck and not trying to resolve my issues. Which took almost 1 hour.
                                    The same goes with the online chat not able to explain my advance rental reversal, instead highlights my reversal amount. My query is as below.

                                    1) explain when I had changed my plans what happens to the advance rental paid by me on my first bill.

                                    2) why my issues are not resolved at the first instance and they transfer my call and shun responsibilities.

                                    3) as per the VF app screenshot, when can I start using the 8 GB and what are the hidden costs involved, or the terms. Confirm the same on mail..(screen shots attached)
                                    I have send a second reminder and no revert from them after waiting for 3 says
                                    Jun 27, 2017
                                    Complaint marked as Resolved 
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Apr 20, 2017
                                    Updated by Ernie
                                    The above complain was reverted by the Vodafone associate informing that the advance rental will be reversed and asked me to send the proof, instead of they investigating. I send the same and again by. Mail the associate came to square one explains the reversal of the current billing. This is becoming annoying when one understands the other messes the issue. Someone please help.
                                    Verified Support
                                    May 22, 2017
                                    Vodafone India Customer Care's response
                                    Hi !

                                    That's not the experience we want you to have :( We will call you shortly for more details about your concern.

                                    Regards,
                                    Vodafone India
                                    Jul 28, 2017
                                    Updated by Ernie
                                    This issue is not resolved and a new issue has been not resolved by Vodafone. I want to go prepaid
                                    Dear Ernie,

                                    If you complaint not solved after discussing with customer care, suite the same question to Vodafone with RTI Act. They have to answer for it.

                                    ANGURAJ
                                    Ernie's [Complaint's author] reply, Apr 14, 2017
                                    Thanks.. that's the right way. Could u send me the procedure for the same.
                                    Dear Dear Ernie,

                                    Write a letter with same content as above and affix the Rs.10 Revenue stamp on it (Photo copy of letter to kept with you for further reference). Send the same to Vodafone office through Registered Post (May be used for Track the package). After reach the Vodafone office wait for 10 to 15 days for reply. If you have not received any reply from them means file a complaint in RTI office and do the needful.

                                    ANGURAJ
                                    Ernie's [Complaint's author] reply, Apr 15, 2017
                                    Thanks
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                                      C
                                      Chirag Ailani
                                      from Ahmedabad, Gujarat
                                      Apr 14, 2017
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                                      Address: Anand, Gujarat, 388001

                                      I have received a text message ... but I don't know about anything...

                                      hi! Gaana Khazana pack is now active on your number, as requested.This service is valid till[protected] and a 4 days rental of Rs.20 has been deducted.Your current Balance post service activation is Rs.10.715.To deactivate SMS STOP to or call 155223(toll free).

                                      please stop thi service and return my balance in main account...
                                      Vodafone India customer support has been notified about the posted complaint.
                                      Apr 14, 2017
                                      Updated by Chirag Ailani
                                      i have received a text message ... but I don't know about anything...

                                      hi! Gaana Khazana pack is now active on your number, as requested.This service is valid till[protected] and a 4 days rental of Rs.20 has been deducted.Your current Balance post service activation is Rs.10.715.To deactivate SMS STOP to or call 155223(toll free).

                                      please stop thi service and return my balance in main account...
                                      Apr 14, 2017
                                      Updated by Chirag Ailani
                                      i have received a text message ... but I don't know about anything...my number is [protected]

                                      hi! Gaana Khazana pack is now active on your number, as requested.This service is valid till[protected] and a 4 days rental of Rs.20 has been deducted.Your current Balance post service activation is Rs.10.715.To deactivate SMS STOP to or call 155223(toll free).

                                      please stop thi service and return my balance in main account...
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                                        V
                                        Vishnu.kannan2008
                                        from Periyakulam, Tamil Nadu
                                        Apr 13, 2017
                                        Resolved
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                                        Resolved

                                        Address: Coimbatore, Tamil Nadu, 641032

                                        Today, on 13.04.2017, vodafone has deducted rs.35/- from my balance in mobile no. [protected] (Tamilnadu)
                                        Aying i have requested for tube world pack. I have not requested any such pack knowingly. On my messaging them
                                        Through their toll free number 155223, they say tube world pack has been deactivated. But i have not yet received
                                        Rs.35/- back. I request vodafone to return rs.35/- as soon as possible.
                                        Apr 13, 2017
                                        Complaint marked as Resolved 
                                        Called customer care
                                        Vodafone India customer support has been notified about the posted complaint.
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