Vodafone India Complaints & Reviews

Continuous overbilling and additional charges - value added service charges of RS119 whereas I have repeatedly called to remove the charges.
Bill No[protected], bill date-19.3.17. This is cheating the customers if there's some value added services which are forcefully automatically added and then when we are taking the trouble to ask to remove it, then also it is not done and additional charges are imposed

My mobile no is [protected], vodafone,
I have recharged for Rs 147/- best offer for 2GB data for 28 days, at morning to -day, but still now i am unable to connect internet from my sim.

in past same problem arises and we contact to vodafone store but no solution found till day.

you are requested to start internet service on my sim or refund the said amount.

with regards
AJAY KUMAR SAW
[protected]

Activated an offer of 342rs which talks about unlimited calls but from the day of activation its not working

My vodafone number is [protected]. I've not been able to get a signal for one month. Despite changing sim twice and calling multiple times, there is no response from vodafone. I'm fed up with the service. Either fix my issue or allow me to port to another network, vodafone has become increasingly pathetic and customer service is the worst. I have literally wasted hours on a wild goose chase trying to get help.
My alternate number is [protected].

Dear Sir,
I am a loyal Vodafone postpaid customer of Vodafone since last 7-8 years because of the service it has provided me. But it is very unfortunate to see my current bill of Rs.49000/-
I was on an international trip from 23rd March to 2nd April. For the same reason, I was pleased to see your international plan which stated international roaming free plan-
500Rs/ Day
Incoming calls -Free
Outgoing calls -Rs.1/min
Data Charges -Rs.1/mb

So I applied for the plan and was happy to pay Rs.6000 for the same.
My dynamic monthly limit is Rs.9000, so it was very shocking to see the bill exceed by more than 400%.
I am charged Rs.10 per mb which is ten times more than what I was promised.
Your customer care executives come up with silly and stupid excuses to hide the flaw.

I request you to rectify the mistake and resend me the correct bill for the month.Else, I will be forced to destroy the sim card and loḍge a court case against the issue, which will also lead me to join another network operator.

Hoping you look into the matter as soon as possible and come up with a solution.

My Vodafone number details-[protected]
Name -KRISHNA V DESHMUKH
Email id [protected]@gmail.com

Thanking you,
Krishna Deshmukh.

I am living in a posh area of Kanpur uttar pradesh and I am deprived of mobile network of Vodafone in my house, we have 6 numbers of vodafone and none of them receive signals when inside the house.
Being fed up of such situation when I tried of initiating a MNP request by sending the port request at 1900, but I was not allowed to send such request mentioning again and again failure to send the notice.
It seems as if vodafone has barred me from sending sms to 1900.

Hi.
This is the worst company ever in india. Its my bad that i switched to this service provider. initially i started using it with rs 350 two year back, they charged fine for few months( around 5-6 months) then they started charging me more and more. every month with some plan with unnecessary services, hidden charges, lots of tax, and many fake charges, now from past 8-9 months i m paying bills more then what i had selected for unlimited plans which is around 400-600. last month bill was more then 950, where i have selected only one unlimited plan of 499. no other plans. I visited vodafone store and personally talked with them, they assured that next time bill will be reduced and according to plan which i choose. But i didn't find any difference.
Also i m not getting good internet speed at my home( not even proper 3g or even 2g)
Last hope is to chage this service provider.
Please check those bill and let me know why you charged more then what i opted always.

Thanks

Hiiiii, , , this pravin mahure from ghaziabad.i lost my mobile at madangir south delhi.before 5 days at south delhi side in the evening timing at 7: pm...[protected] this is my no...so.plz locke this no and issue me a same prepaid no...thnks...

I checked my data balance before surfing @ 11th april 2017 night 11 pm & it was 250 MB balance & I downloaded game around 80 MB later I check my balance I shocked. It was only 14 rupees but it was 120 rupees. N I tried to speak Vodafone executive. He straight way told we can't help n give back d balance amount how cheating they r. I need help.
User of Vodafone my no is [protected].

My postpaid vodafone number is [protected]. My existing billing adress is 2nd A P Battalion, Makum, Tinsukia (Assam). I want to change my billing address as I have shifted here. My present address is -

Manas Jyoti Das
C/o- Mr. Gaurishankar Dowerah
Near Aniruddha Deva College
Boiragimath, Dibrugarh
Pin - 786001 (Assam)

Thank you in anticipation.

Yours Faithfully,
Manas Jyoti Das

I have activated vodafone 343 unlimited calling and 1gb 3g per day pack on my number [protected]. But they are giving 2g instead of 3g. I have registered complaint on vodafone customer care but they are not responding and talking rudely. Other customers using 343 plan also facing same issue. Vodafone playing this dirty game on every customer using this plan.

Comments
Za zaan

Checking — detail bill

Detail bill
Sir,
I need my call details (Sms, incoming & outgoing from 01/05/2008) my prepaid sim no:[protected] so plz accept my reqest & send me (By e-mail) the call details of june as soon as u can make it possible...
By,
Zaan
Ya yana patel

Vodafone postpaid — details

Wanted to complain why is vodafone not providing the details of recieved calls and recieved messages of my own number?
I am not asking for the details of those numbers. I just want a detailed list of numbers who called me up.
Je jeetendra kumar

Dear

Kindly send me my vodafone total bill amount. My no.[protected], because i want do to finished this
Pr pradeep k

Ir i want to bill detail of my postpaid connection my phone no. Is [protected]. Please send detail on my e-mail id [protected]@yahoo.com
Ch chinni ravi

Vodafone — postpaid details

Dear sir/madam,

I am dilip umrigar. I want my vodafone postpaid bill details and receipt. My mobile number is [protected]. Could you send to my mail id & my mail id is [protected]@yahoo.com.

Thanking you,

I am vodafone customer mob. No [protected]. I have reacharged 199 data pack dated april 07, 2017 in brihanmumbai muncipal corporation building, bhandup west, 400078
I have not got data pack but i got massage from vodafone, and they massaged that ‘your request to recharge 199 inr cannot be processed at this time transaction number is mrp[protected]. That shop not helping me. He is shouting to me. So please help me as soon as possible.

Dear Team,

Pls take note of my issue. I have made the payment for my number [protected] on 22nd Mar 17 via Internet Banking of ICICI BANK of Rs 2716. I am following up with your team since 26th Mar as my payment is still not credited and showing as outstanding.

I have recvd multiple number of calls from your end and have confirmed each time the transaction details but everytime I am been told that no one was able to contact me. I am really upset with the kind of behaviour that vodafone team is exhibiting.

On 31st Mar I got call from your end from number [protected]. There was some lady and I have given her details of transaction as well as fwded the below trail mail with Bank statement. Again on 4th April I have recvd the call from same number from Ms Reena. I have again given her all details. Again on 5th April I recvd the call from Ms Reena from number [protected]. To my shock she was again asking me same details on which I have told her to refer our talk on 4th April.

On 5th April late evening when I have called up at your call centre to check on sts of my complaint I have been told that Ms Reena has put the feedback that she was unable to contact me and my complaint is still pending for resolution.

This is height of everything.

Rgds

Ashish Kanodia

I have two numbers [protected] and [protected] in family plan. As I am not using the first number, I wanted to disconnect that. Bill of other phone too was high, so I wanted to convert that to pre-paid. On calling Vodafone, I am told that first I need to deactivate family plan which can be done only after end of billing cycle, which is 6th May (today is 12th April). After that, I again need to contact them for deactivation of number which will...

Hi my number is [protected], when I recharged for 350 to activate 1 GB/day data pack. when I dialed *121# to activate by pressing 1 and reply with No all I got was, Believe it or not 1GB 3G/4G data everyday+Unlimited calls for 28 days. Enjoy superior network, visit nearest retailer to recharge.

However they sent another SMS stating my request for Activation of beauty fix pack is activated, and cut 90 Rs for 30 days, I had to immediately deactivate and I am trying to reach an vodofone customer care person online but unable to do so. This is not the first instance that something like this had happened to me, because I had been using vodofone for the past 10 yrs and for the last two years, they have always activated some packs in the middle of the night or while browising and then deduct money, if asked for a repayment, they don't do that, may be its time to switch to other networks, have been receiving such complaints from most vodofone users but no one is doing anything in regards to this.

For the last 4 months lots o[censored]nwanted VAS services are activating to my postpaid mobile number and charging heavy amounts. In-spite of repeated complaints the activations are continued till now. almost more than 1500Rs are charged in the VAS activations to my postpaid mobile connection. whenever talking to the customer care the response is also very poor. I was kept for more than 30min to talk to the next level executive

My vodafone number is [protected]. My outgoing sms was blocked for past few days.. Please unblock it..I'm not a marketing person. I'm just sending sms to my friends only.

Dear Sir,

I have raised the complaint on 1st April for my mobile no.[protected]. The status is shown closed without the resolution. I have not received any communication through email or sms regarding the query. your vodafone customer care 198 is providing wrong information to me.

I wanted to raise this issue to you. I hope you will look into this.

Complaint ID[protected]
Mobile No- [protected]

Thanks,
Virendra kumar bharti
Bangalore
[protected]

Hi,

according to the suggestion given by vodafone customer care i have recharged for 342 rs in Vodafone Mobile App for the number [protected].But Still i have not received any confirmation from Vodafone.Don't know where that money gone???But money deducted from my account.

Addition to this last week there are so many ductions for service activations i never activated any service but money has been deducted from my account

And the main thing is that am not able to connect to Customer Care Number by dialing 198.