Vodafone India Complaints & Reviews

I have been given incorrect offer and after, that they refused to help even listen to my complaint on top of that keep on disconnecting my line.
I called to vodafone tamil nadu on 31st march for ask about my data plan. I told the staff clearly i am using this mobile no only for data plan so please give me the best. A staff by name of vignesh told me about 345 rupees for 28days and i will enjoy 1gb per day for next 28days. So i have agreed and i have recharge immediately. Then on 1st april i tried to use my internet but unable ot use when i called and spoke to almost 10 staff butr none of them was helpful and also they espect me to listne to them and refused ot help and right after thaty when i try call thier hotl line my line is getting disconnected. I need a solution. My mobile no is [protected]

As on 4th april 2017, i recharged for rs46 twice but it always deducted access fee of rs40.0, stax rs 6.0, new balance rs0.0. After which i recharged for rs15 but again access fee of rs13.03, stax rs1.96.

Transaction id's are mh[protected]
Mh[protected]
Mh[protected]
Basically ive lost 107rs in one day! What on earth is this? Please look it up immediately.

As already we have paid advance payment to vodafone but still our number not relieve our 13 numbers still pending from last 1 month and also raise invoice also kindly suggest me what i do.?

Thanks & regards
Piyush
Samta bhawan
Gangasher road bikaner
[protected]@gmail.com
[protected]

If i want to change my postpaid sim to prepaid sim, vodafone asks to visit the vodafone store not the vodafone mini store but the vodafone store, they will not port it on mini store and vodafone store is located 5 km away from my location.

I think it's more convenient to port my sim to any other service provider as they will port my sim at any of there stores.

Hi,

I have a small complaint about your network if possible you can help me out with it or else I can stop my family members and friends to use your network because of fake informations and unsatisfied answer which is not acceptable for me and it's seems like your call center don't have any knowledge of products or they cheating on customers,

Sorry to say this but I have the proof attached here kindly follow up with it and get back to me if it's possible and important for you to satisfied customer .

In my network provider of Vodafone it's shows me that I can use 147 rs and will get 1.5 gb data ; I did recharge of 220 rs and than I have tried 3 to 4 times to activate it but it didn't went thru so I called call centre in first time I spoke to a guy named Hardik he said I must restart my phone and takeout sim card all that I did but still same after that I called again spoke to a guy named shahruk he said I must use this code *444*147# it went thru but I have received only 575MB which is not acceptable, than I called again spoke to Prasant or someone I could not remember the name but he said normally old customer getting this 575MB but you are a new customer so u will get your rest of MBs in hour, now it's more than 5 to 6 hour I am still waiting for it, please provide me my balance back and I will stop using your fake service and information which I have recieved by you .

This is my cell number you can check it verifie everything I wrote with you consultand as well you can listen to my calls also and I will wait for your quick response .‭‭+[protected]‬‬

Please find proof of my wasted balance by your consultant .

Dear Sir,

I am a vodafone user . my number is [protected]. I am requesting you please send incoming and outgoing call list for the month of March 2017. This call list is very urgent for me . kindly consider and take needful action as early as possible. I am requesting you how calls between from [protected] to [protected] and [protected]. Pl. give me immediate reply.

Thanks,

Regards,

P. Durga

Looks like a Hoax and hopefully it is one. I don't even know what the @#$% is this, wondering why 'm i charged 35 bucks and expecting me to deactivate. This is what i get from Vodafone after being 13 long years loyal customer, not at all happening. I don't want waste my time in deactivating when i never asked for. I want Vodafone to take the responsibility in deactivating this for me and i don want a single penny to be charged as well. Hope 'm clear and this is not the way to do a promotion of new stuff.

Thank You
Pradeep

They activated some service without my permission and rs 35 has deducted.this has happened with me many times . Customer care has take so much time to pick up the call and then they denied to revert the amount and put us on hold for long time .Vodafone is getting worst day by day and this is also a kind of "SCAM" they have started . As they have millions of customer . I need resolutions as soon as possible.

Please provide puk code

Sir
I am a customer of your reputed mobile network company. My post paid mobile No. [protected] has been registered in the Name of Mr. SUHAS RAY CHAUDHURI at BURDWAN, WEST BENGAL. On 25.03.17 I was taken a request vide registration no.[protected] for change my plan from postpaid to pre paid. It was informed me that query will be made on 28.03.17 through SMS but no query has been made. After one week, on 01.04.2017 I went our local Vodafone Store, near Tinkonia bus stand, Burdwan, W.B to complete my procedure, but I was return back. The people who attend me told, collect 2 form and come next Monday 7pm along with filled in the form without signature and other documents, today your job will not be completed. I was requested that person that I am suffering in Kidney problem. Just one year before my right kidney has been amputed so it is impossible to me further come at the store but he did not understand my problem. Lastly today (03.04.17) I went the store but I am sorry to say that my problem has remain unsolved. I was meeting that person but he replied that store has been closed you have to come tomorrow morning, then time was 7.05pm. I repeatedly requested that person please consider my problem on humanity ground, I have come along with all documents, please acknowledge it, but he desparately refused me. The matter has been placed before you for your consideration.
With regards,
Suhas Ray Chaudhuri

Wrong balance deduction for silk service. Worst customer care services. Not expected from such a big company. Return money immediately...

VAS services are activated every 2 days unwantedly. Fed-up and called customer care several times. They are asking me to pay bill for which I have not used till now for my number [protected]. Now I have deactivated the number. Please provide resolution. My current number is [protected]. I have moved to prepaid now because of Vodafone fraud. Please help me solve this issue.

We have received info from our friends in europe that one person with indian vodafone number 800xx-xx558 has been harassing them with prank and blank calls.

5 of my friends in europe have been troubled by this person.

There have been several calls... Here are the time stamps of 3 such calls:

On mon, 3-apr, at 1:19 pm cest
On mon, 3-apr at 12:10 pm cest
On thu, 30-mar, at 1:05 pm cest

Pls check and blacklist this number immediately.
Am open to sharing more info whenever required.
Thanks very much.

I got message as below for a service I never activated:

Hello! Fab zone Wallpaper service is now active on your number, as requested.This service is valid till[protected] and a 7 days rental of Rs.35 has been deducted.Your current Balance post service activation is Rs.227.79.To deactivate SMS STOP to or call 155223(toll free).To visit the page click on www.myfabzone.com/devotional/

Unnecessary my 35 Rs got deducted. This has to stop.

I lost my phone. My network is Vodafone. I don't remember my sim card number. But my mobile number which i lost is [protected]. I am using another
number which is postpaid. This post paid number is [protected].please Transfer the remaining amount into my postpaid and then deactivate the lost vodafone prepaid number [protected].
My present address is A-229, Paandara road, new Delhi -110003 my name is PILLUTLA SASTRY

Hi

I am a Vodafone customer and this company is charging extra money for the tariff plans/packs which I never activated

Please find attached screenshot to refer to the previous complaint I tried to submit.

Thanks

Sir,
I have recharge rs 249 3g pack on 2 feb 2013 i. E. 30 days packs, i got the sms from vodafone that my 3g data pack is activated within 2 mins. Till there everything is fine. My mobile no. Is [protected]
Now when i used my sim in data card (Data card made by huwaei which support both 2g/3g network), that sim does not show 3g network, i have other sim also like of airtel, tata docomo that are showing 3g network in the same data card, & also i have checked the same sim in 3g supported mobile, so i made a request by email to vodafone that the sim is not showing 3g network, while it is showing 2g network but i have made recharge of 3g, so you must do something about it. [3g network is not available] so puja se soch my problem otherwise give my money back in my paytm account my paytm account number is [protected]
Please help me on
My mobile number
[protected]

Hi All,

From last night I have spent 3 to 4 hors for just try to sending the PORT message which is used for mobile no portability but I am not able to send the message for that I talk with customer service executive, he suggest me to do some settings for sending the message and told me to do the restart the mobile once setting is done. After checking in setting I found that my settings are already updated still I make sure about it and restart my mobile. Still this issue is unsolved.

Later on I called to customer care but no one is there to handle my request I have been in more that 1.45 hours on hold but my call didn't connect to customer service executive. I try another no but its on Mumbai's Circle so they told me to go with option 1.1 and to talk with customer service executive I tried that one also but still my call is not connected.

So I want strict action need to be taken against the provider as they are not doing such shameful actions to prevent their customer to go on another provider.

Thanks and Regards,

Nitesh Sonawane.

I was browsing the net when a pop up of look @it service came up in a new tab. I was trying to go to the previous page when my page said something about requesting my demand and then I got a msg from vodaphone saying thst Look @ it service has deducted Rs 45/- and my remaining balance was shown along with steps for deactivation. Deactivated the service but no sign of refund.

I have used two numbers.
[protected]
[protected]
I asked them to stop the connection long back. But it wasn't done and now they have charged the billing amount which I am not ready to give.
Do look into the issue. M going to switch all my other Vodafone number to any other network. These two numbers haven't been used since December and they are showing me bill details all with per month rent. So if I have asked them to stop the connection how can they charge me for all this. I am not going to pay the bill in anyway.