Vodafone India Complaints & Reviews

Sir
I am a customer of your reputed mobile network company. My post paid mobile No. [protected] has been registered in the Name of Mr. SUHAS RAY CHAUDHURI at BURDWAN, WEST BENGAL. On 25.03.17 I was taken a request vide registration no.[protected] for change my plan from postpaid to pre paid. It was informed me that query will be made on 28.03.17 through SMS but no query has been made. After one week, on 01.04.2017 I went our local Vodafone Store, near Tinkonia bus stand, Burdwan, W.B to complete my procedure, but I was return back. The people who attend me told, collect 2 form and come next Monday 7pm along with filled in the form without signature and other documents, today your job will not be completed. I was requested that person that I am suffering in Kidney problem. Just one year before my right kidney has been amputed so it is impossible to me further come at the store but he did not understand my problem. Lastly today (03.04.17) I went the store but I am sorry to say that my problem has remain unsolved. I was meeting that person but he replied that store has been closed you have to come tomorrow morning, then time was 7.05pm. I repeatedly requested that person please consider my problem on humanity ground, I have come along with all documents, please acknowledge it, but he desparately refused me. The matter has been placed before you for your consideration.
With regards,
Suhas Ray Chaudhuri

Wrong balance deduction for silk service. Worst customer care services. Not expected from such a big company. Return money immediately...

VAS services are activated every 2 days unwantedly. Fed-up and called customer care several times. They are asking me to pay bill for which I have not used till now for my number [protected]. Now I have deactivated the number. Please provide resolution. My current number is [protected]. I have moved to prepaid now because of Vodafone fraud. Please help me solve this issue.

We have received info from our friends in europe that one person with indian vodafone number 800xx-xx558 has been harassing them with prank and blank calls.

5 of my friends in europe have been troubled by this person.

There have been several calls... Here are the time stamps of 3 such calls:

On mon, 3-apr, at 1:19 pm cest
On mon, 3-apr at 12:10 pm cest
On thu, 30-mar, at 1:05 pm cest

Pls check and blacklist this number immediately.
Am open to sharing more info whenever required.
Thanks very much.

I got message as below for a service I never activated:

Hello! Fab zone Wallpaper service is now active on your number, as requested.This service is valid till[protected] and a 7 days rental of Rs.35 has been deducted.Your current Balance post service activation is Rs.227.79.To deactivate SMS STOP to or call 155223(toll free).To visit the page click on www.myfabzone.com/devotional/

Unnecessary my 35 Rs got deducted. This has to stop.

I lost my phone. My network is Vodafone. I don't remember my sim card number. But my mobile number which i lost is [protected]. I am using another
number which is postpaid. This post paid number is [protected].please Transfer the remaining amount into my postpaid and then deactivate the lost vodafone prepaid number [protected].
My present address is A-229, Paandara road, new Delhi -110003 my name is PILLUTLA SASTRY

Hi

I am a Vodafone customer and this company is charging extra money for the tariff plans/packs which I never activated

Please find attached screenshot to refer to the previous complaint I tried to submit.

Thanks

Sir,
I have recharge rs 249 3g pack on 2 feb 2013 i. E. 30 days packs, i got the sms from vodafone that my 3g data pack is activated within 2 mins. Till there everything is fine. My mobile no. Is [protected]
Now when i used my sim in data card (Data card made by huwaei which support both 2g/3g network), that sim does not show 3g network, i have other sim also like of airtel, tata docomo that are showing 3g network in the same data card, & also i have checked the same sim in 3g supported mobile, so i made a request by email to vodafone that the sim is not showing 3g network, while it is showing 2g network but i have made recharge of 3g, so you must do something about it. [3g network is not available] so puja se soch my problem otherwise give my money back in my paytm account my paytm account number is [protected]
Please help me on
My mobile number
[protected]

Hi All,

From last night I have spent 3 to 4 hors for just try to sending the PORT message which is used for mobile no portability but I am not able to send the message for that I talk with customer service executive, he suggest me to do some settings for sending the message and told me to do the restart the mobile once setting is done. After checking in setting I found that my settings are already updated still I make sure about it and restart my mobile. Still this issue is unsolved.

Later on I called to customer care but no one is there to handle my request I have been in more that 1.45 hours on hold but my call didn't connect to customer service executive. I try another no but its on Mumbai's Circle so they told me to go with option 1.1 and to talk with customer service executive I tried that one also but still my call is not connected.

So I want strict action need to be taken against the provider as they are not doing such shameful actions to prevent their customer to go on another provider.

Thanks and Regards,

Nitesh Sonawane.

I was browsing the net when a pop up of look @it service came up in a new tab. I was trying to go to the previous page when my page said something about requesting my demand and then I got a msg from vodaphone saying thst Look @ it service has deducted Rs 45/- and my remaining balance was shown along with steps for deactivation. Deactivated the service but no sign of refund.

I have used two numbers.
[protected]
[protected]
I asked them to stop the connection long back. But it wasn't done and now they have charged the billing amount which I am not ready to give.
Do look into the issue. M going to switch all my other Vodafone number to any other network. These two numbers haven't been used since December and they are showing me bill details all with per month rent. So if I have asked them to stop the connection how can they charge me for all this. I am not going to pay the bill in anyway.

Hi Team,
Please Block the postpaidSIM ([protected]), I lost my mobile in Bangalore manyata office.

Thanks,
Ramya A

Hello Good Morning Sir/Mam,
I have talked with a person of your care at 29th March 06:43 pm.

Customer ID :[protected]

he told me that if you choice 349 Rs plan then you will get 1 GB 4G and then unlimited Internet 3G + Unlimited Call .

but my question is as per my plan i got Limited internet.

why you give wrong information ?

Why you cheat me ?

Already my plan was 399 with unlimited internet, then how i start 349 limited internet plan.

so give response as soon as possible.

i have also told with kuldip Bambhania who is in retension department at today 03/04/2017 at 09:32 am.
but the response was not good given by him.


give me solution as sson as possible otherwise i have the audio clip and evidence .
i put all the things in facebook and twiter via social media.

Thanking You,
Rohit Dudhat
M: -[protected]

Hi,
I've subscribed to Rs.375/month corporate postpaid plan according to which I should get 1GB 3G data every month. But since last month my 3G speed has not been reverted back to this month's bulling after I had consumed all the data last month. Since then I'm using 2G internet which is very slow and problematic. I've registered a complaint 2 days ago but no update has been given to me since then. Please do the needful otherwise I'll port my sim to some other operator

Thanks
Sarthak Verma
Contact: [protected]

Dear sir/madam,
Here is the sms i recieved "hello! Fashion fairies pack is now active on your number, as requested. This service is valid till[protected] and a 15 days rental of rs.45 has been deducted. Your current balance post service activation is rs.22.5105. To deactivate sms stop to or call 155223 (Toll free)."
I have not submitted any request to activate this pack. Already their told that these types of problems possible with unwanted touch of touch screen mobile. But, i have used my data via labtop through mobile. Here unwanted touch is not possible.
And i demand for complete refund and a system of confirmation before activating any packs on my mobile.

I have just received a call from a fake Vodafone number from Bihar. He was asking my bank details and doing some shopping through my SBI account.

When I tried to call him back there was no response. Maybe he has blocked my number.

I have made the complaint to TRAI also mentioning the sale of Vodafone SIM cards on fake id.

Kindly arrange to punish the concerned person before TRAI start investigation against Vodafone for selling SIM cards without proper verification.

The number was [protected].

Your early action would be appreciated.

Thanks

Recently i got message from vodafone. You are activated glam zone service on your number weekly they will charged 35. I am shocked on that. I call the customer care and ask about that. He said you click advertisement on vodafone internet. But i didn't do that. I asked when i clicked on the advertisement you are alert or waring given to me or not. But they didn't tell anything. Vodafone cheating our customers so please wake up.

Respected Sir/Madam,
I was working with Vodafone India ltd as a Team Asist (through Zeus marcom services agency). I had resign vodafone in 24th nov 2014, After that I had applied for my PF and all necessary documents, But I was not got PF yet, Letter I came to know that zeus marcom services has been shut, then I was not able to apply for my PF as company was closed, Also I was trying to contact vodafone HR team, But I have got nothing from them as well, Need your support and Need to know whole process how I can claim for PF
My PF number: [protected]

Thanks and Regards,
Sandeep Patil,
[protected].

They are bombarding all my phone numbers (ending with 3303, 5667, and 4171) with spam messages deliberately so that I will subscribe to their Call Filter service and when I did, I asked them on Live Chat as to how to use it. That a-hole exec named Jacob tells me that whether it is a smartphone or a feature phone, I would have to use the number screening feature on the phone. I told him that when my phone does that job for free, why should I pay these thugs at Vodafone India INR 99 per month? Even though my phone can filter only up to 10 spam messages, it is still better than paying these thieves. I realized my folly only too late. They do not even refund the customers' money. I started getting a lot of new spam that never bombarded my smartphone earlier. I wish I could use foul language here but I know it will be filtered by this website. Otherwise, I would have used it. 99 INR gone down the drain after trusting these dishonest people.

On 19;26 the march 2017 click nation was activated even though i never requested for it i have been a loyal customer to this network. But this type of tactics was not expected so i want a refund of rs 70. They have stated i. Their sms you can deactivate this pack by calling 155223. Number. When calling the voice says thanks for beautiful service.
My number is [protected]
Pl refund