On 7/04/2017, at 11:11pm, Vodafone company sents me a message as below.
Hello! Silk pack is now active on your number, as requested.This service is valid till[protected] and a 7 days rental of Rs.35 has been deducted.Your current Balance post service activation is Rs.11.1.To deactivate SMS STOP to or call 155223(toll free).
Now, first of all I didn't request for the silk plan. I don't even know what is the plan about. I tried searching for it and found zero information but loads of similar complaints. After reading some of the complaints on this site, it seems that Vodafone has no prospects of resolving the issue. The problem has been faced by many and should have been resolved by now.
I had been trusting Vodafone tone a better telecom company but I am proved wrong. I shall hope that my 35 rupees will be refunded soon. If not, and the messages keep coming, I shall switch to Jio.
Vodafone India customer support has been notified about the posted complaint.
Apr 08, 2017
Updated by Raunak Chari After messaging STOP to 155223 the silk pack was deactivated. But the money is not refunded.