Vodafone India Complaints & Reviews

I am a Vodafone subscriber and because of network issues in my locality I want to port to some other service provider. For this I need to successfully get the PORT code. I have tried to send the PORT message to 1900 from my number many times. Every time the message sending fails and I get and error "Messages not sent".

I can send and receive text messages to / from other mobile numbers.

I called up vodafone customer care, but they were not able to solve this issue.

My Vodafone Mobile No is [protected]

Dear Sir
My name is Rupesh Sinha (Mobile NO-[protected]) and I got Airtel Connection portable to Vodafone in August 2016. The sales executive explained my all the plans and I chose Rs.99 plan which was suitable to me. My number got activated. When the first bill came, I noticed that the plan was of Rs.375 instead of Rs.99. I contacted the customer care and they noticed the mistake, assured me to correct the same and credited the excess amount charged to me. I made one-time payment of Rs.1820 to company for my future usages to avoid repeated small payment and to avoid hassles of paying at frequent intervals. In the next bill also the plan was not changed and was of Rs.375 instead of promised Rs.99 plan. I contacted the customer care once again. They asked me to write to their complain management department. I wrote to them on several occasions. They informed me that the plan of 99 does not exist. I wrote back to them this is the responsibility of the company to provide me the promised plan. At the same time I requested them to change it to any plan of lowest value. That also was not done and the company kept on charging me Rs.375 instead of Rs.99. Meanwhile I wrote several mails to them and visited their customer care store on several occasions. Instead of solving my problem they always give a mail id to mail my complaint and assure me to get it solved.
I am very disappointed and feel cheated and harassed by Vodafone. I feel it’s a cheat company and does not care about the customer satisfaction.
I once again request Vodafone to switch me to 99 plan or 149 plan, reverse me the excess amount charged to me or adjust the excess amount from the future bills of mine. The calculation of exces is as follows:
No of bill since inception: 7
Amount of Bill : 99x7=693 +15% tax= 797
Amount Paid : 1820
Excess Amount to be refunded adjusted in future bills : 1023

My no is [protected] and have received a message that the Vodaphone Social Book pack is activated and Rs 90 has been deducted. It is altogether surprising to see such frivolous and illegitimate means of raising earning by Telecom Companies. I have made no requests for such activations and the same has been made without my consent. I want a refund on ASAP basis. Date of event 30th March 2017.
Sumit

Hi
I am Umesh Kerkar using [protected]
Vodafone post paid number but I have didn't get bill in my billing addresses and don't get info of corrier details please helph me otherwise I don't pay current bill I troblling from last 11 months otherwise I have stop using vodafone current no.

Thaks

Hi,
I am trying to deactivate this number, pls help me in this matter
Request you to please help me in this regards.i want to deactivate this no.as soon as possible. i am transfer to another place and I have taken new connection there. Please look into this matter and decision activate my post paid connection on urgent basis. My bill generation date is 10 th April. I want it before

Today at about 8.15 AM, I made a payment of Rs.64, that is 54 plus 10, but just after the money is credited from my account, a caption appeared in screen that the service is not available now, try after some time, this seems quite ridiculous, arrange to to get the payment credited in Vodafone account or refund it.

Thanks,

N.K.Bhakat

Please verify that my vodafone number is blocked and if blocked please send a message to my email or phone number

Respected sir/madam,
I am surprised when i received a message from vodafone at 11.27 pm, 1th april that i activated follo pack and 25 repees dudcted from my account. But i am sure that l never activated this pack. When i called vodafone costomer care but only they said you activated this follo pack. I am very disappiontated with vodafone for this service. My mobile no is [protected]. Please give me my money refund.

My Vodafone no is [protected]. You(Vodafone) have activated some vas pack called namkeen pack and charged 35rs without my knowledge! Plz stop doing this silly business. Am waiting to be connected to your operater for the past 19 minutes and you are charging me 50p for every 3 minutes!What kind of service is this! Why should we pay for your mistakes ? Plz take a step to abolish this forgery for once.

Vodafone cheated us.without my knowledge they activated this pack. Customer care not reply the exact reason.Such a thief I never seen. They only said I activated that service but that time I never touch my mobile it is then charging. Plz refund the money or I go for further step.it is trouble some.is it right??, ...

Dear sir,
i have deactivated my no [protected] on 16-03-17 but suddenly this no is activated today without my request and no vodafone employee bothered to confirm it from me. Since i have not made any request i am not going to pay any amt for that. On enquiry from customer care, it came to my notice that, some Mohit Dhawan mailed to activate it. This is year end target game of Vodafone employee on the cost of poor customer. Vodafone should take strong action against responsible officer and inform me the action. Immediately deactivate my no [protected].i have already made request through customer care Req no[protected] dt 01/04/2017
I am not going to pay any amount. i have already paid more amt and i am waiting for refund. Very very poor service... kindly reply.

Bipin Kumar

We want special benefit about internet and caller tune nowadays Jio sim give So u have to give benefit to demo card holder they give business to u & they didn't get any internet and caller tune or any other benefits. Please think & do something

To disconnect above no.[protected], i had visited vodafone store at Powai and as per suggestion received there, I had send email on vodafonecare, mumbai for disconnection on 12.10.2016 and received acknowledgement. To my surprise, I received bill in February, 2017 for the same no. I had never used the no after Nov.2016 . When inquired with vodafone store, they replied that instead of disconnecting the no, their representative have changed the plan and billed accordingly. How can your representative can change the plan and billed me without my consent and without considering my request for disconnection.I had again sent emails and also provided facts at vodafone store, powai which was verified and recorded. But till date, your representatives are calling me to pay bill and harassing.You are requested to kindly delete the bill raised and disconnect the no. as it is not in use.

Since last year My vodafone number [protected] is not in use. However I have paid twice -thrice the bills.
Many times calls from company for payment, which are un wanted calls as many times I am driving a car. And accepting such calla can occur an accidents to me or others.
The company can stop my others mobile number if I am not paying bills.
But making calls on any time which is harassing to consumers . They can send the legal notice to consumers instead of calling .

The Vodafone company is in profit for accepting un necessary payment of mobile bills which are not actually used. The record they can check.

I am not greeting proper update from Vodafone over e-mail. when i am sending email to them getting auto generated email we will contact in 24 hrs. after that no email recd. after that i looped one person who is CEO sunil sood then some one replied and saying due to technical issue mail didn't recd.i changed the plan
after that i m getting high bill. when vodafone excutive called me saying plan is this and this is the benifit.now they are saying no benifit on that plan.

Request call log details of my mobile phone from Feb 17 onwards as I need to understand why my recharge is getting consumed so fast. I need to understand, If Vodafone is undertaking correct billing.

I am interested to install mobile tower of any company on my land for any mobile network tower.
My land is suitable for any 3g/4g mobile tower.all customers of vodafone is suffering from network problem in our area. my land location is as under:

name of owner : baraiya Mahobatsinh Raysinh
At vill: kuha tal Daskroi, dist ahmedabad Gujarat'
land L.s. no 161

Firstly I had recharged Rs 265 on my vodafone number for 4 GB net valid for 28 days. But after all transaction was done it was failed. So after few minutes I recharged the same amount again and it was successfull. But later I received two messages of recharge with same amount. And the money was also deducted twice from the acount. So it is my humble request to please return the amount of Rs 265 of another recharge as soon as possible.

My number is temporary out service because of international roaming, so kindly do need full and tell me what to do for activation....

I have recharge Rs- 344/- Plan yesterday but, Internet speed are too slow, not open any website or page. Please look into the matter.