Vodafone India Complaints & Reviews

Dear service team,

Hi, this is Ravi Kapoor from Haryana having vodafone prepaid connection no. [protected]. I lost my mobile today morning, hence, I want to request the Vodafone team to please BLOCK this Sim card ASAP.

Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Ravi Kapoor
E mail id- [protected]@gmail.com

I Am really pissed off by such a service given by Vodafone.I think u are one the most trusted company...
I went to this Vodafone store in santacruz west and they don't have a desensy of talking to a customer or to a female.
They make u wait for almost 2hrs and then I speak to a rep called sheetal I told her I want to get a trsfr from postpaid to prepaid.because of the incorrect charges and false commitments u give to make customers fool.
Then I speak to the manager of the store and Kartik a rep who says that we cannot help u with this.They said u have to pay the entire bill amount and only then u can get a prepaid card.
I think this really doesn't make sense when u tell them the charges are incorrect and still they want u too pay the bill.
This shows how Vodafone is more concerned in making money and not helping the customer...
Please reply back to me on my email
[protected]@gmail.com
[protected]

Vodafone Team is so unprofessional and their customer service is awful, In this competitive market when Companies like JIO are doing so much for the Customer, this people have barred my outgoing service on 20th MAr 2017 without even giving call and confirming anything for the reason being according to them I have not paid the Bill of the previous operator and which I paid way back on 6th mar, and now even after repeated follow up to them for around 10-12 hours they still haven't activated my number. This is pathetic.

Namkeen pack is activated without my knowledge, and deducted Rs.35/-

Sir i want to bill detail of my postpaid connection my phone no. is [protected].please send detail on my e-mail ID [protected]@yahoo.co.in

My mobile number is [protected]. i have recharged my prepaid account with Rs, 5174 through vodafone website while traveling in Orissa, To my shock vodafone has taken the m oney as recharged my account with some international roaming package for 9 days. which does not provide any talk time.

as i looks fool that while traveling in orissa, i will recharge my account with international roaming package for 9 days for such an huge amount.

i have made several complaints but vodafone is not listening. my last resort is to make complaint in consumer forum. which i will practice if required so.

My number is [protected]. Vodafone has deactivate my number without any warning call and ask. I have recharge with 347 and recharge validity is 56 . When I go to Vodafone store to reactivate my number they didn't give me my recharge benefits . I'm a student

Call history of prepaid mobile number
i want to get call and sms history of a vodafone prepaid number i.e., [protected] kindly mke it as soon as possible on my email id,
[protected]@gmail.com

I have paid my last bill of Rs, 987 by Cheque no 405076 dwawn on Axis Bank
on 3/3/2017 and the cheque was honoured by my bank on 1I/0/3/2017.But
I am being haressed by your company that I have not paid the Bill. I have
produced a copy of my bank statement to your Store in support of my claim
and still I am treated as a defaulter. I want to know the reasons for this. If the problem is not solved immediately I will be forced to take legal action.

Cell No [protected]

According to TRAI, I dialed 1925 and clicked on 2 to deactivate internet service. It deactivated my internet pack for vodafone mobile no[protected]. I activated it back again but my data pack of Rs 345 for 28 days is not activated again .I hardly used 3days. Now it is bugging me that I lost 25 Gb for useless 1925 procedure of deactivation. It is my request to restore my internet pack, failing which I will stop using vodafone services. Dear subscriber, beware of vodafone, they charge you heavily for their data pack and then they try techniques to deactivate your internet pack, so that you recharge again and they loot Again. I expect service for my money invested on vodafone and not techniques to annoy me. I checked with customer care for last 3 days and they informed data pack will be renewed in next day.but today when i checked again he informed me data pack is deactivated and i need to recharge again. Since after using 1 Gb of data Vodafone is deducting amount from main balance, i have send stop to 1925 but instead of stopping for the day Vodafone deactivated entire data pack.

I had recharged of rs 250 talktime on my vodafone card of number [protected] but by mistake of retailer the recharge has gone to someone whoes number is [protected]. Plz i want my recharge back on my [protected] as soon as possible

I recharged 2 times my first recharge was of Rs.95 on 16 march 2017 talktime recieved was Rs0.41and Rs.82.20 was deducted as a subtitle of ACCESS FEE...i got only 0.01 as new balance and on my second recharge amounting to Rs128 on 19 march 2017 Stax was 16.7 and Access fee was 108.42 and my new balace was Rs 0.0... Is vodafone looting its customers as a term of Access fee????

I had faced a unexplained deduction of Rs 75 on 16 march 2017 . After reporting the complain it stays unattended till date and also my customer care services are revoked . Whenever I call 198 or 199 it does not let me speak to the customer care. I had to report the complain from the gallery in Turbhe . My complain number is 87672177. And my number is [protected] .

On 20th march 2017 i received a message from vd - vfcare that hello! Dotbot pack is now active on your number, as requested. This service is valid till[protected] and a 7 days rental of rs.35 has been deducted. Your current balance post service activation is rs.19.134. To deactivate sms stop to or call 155223 (Toll free)..

Even i contacted the customer care online support, they are saying that. It has been activated form 3rd party website we are not responsible for that. You have only activated that purposely / mistakenly. Please change your settings and popup block settings in your phone.

I requested to move my number from postpaid to prepaid whislt i was in India. The female in bhyandar west store told me she has done it and within 48 hours il have to call 59090 to verify and use prepaid sim. I paid my outstanding bill and also 500 for a recharge. When i called vodafone after 48 hours they told me no actions were taken on the account so it was delayed. The next person took the request but it was delayed and i had to travel to dubai. Now they tell me to cll 59090 but i cant as iam in Dubai

I am a valuable customer to vodafone since long 8 years but now this is extremely discreditable that since last 3-4 months various nuisance services/ packs are being subscribed on my number that too without clicking on any tab of my phone and huge amounts are also being deducted for the same without any intimation.
This is quite reprehensible on their part that those nuisance services are keeps on being activated on my number while I keeps on sending deactivation requests on the very same day same time. I have contacted vodafone customer care toll free no. also, but nevertheless, they could not even provide me an acceptable answer for my query. Now, it is quite obvious that whenever I will do a recharge on my no., a new service will be activated and huge amount will be deducted.
I have mailed them all the screenshots of the messages, then they have refunded the previous deducted amount and said that they will blacklist all those services on my no. but since last week again those services are being activated on my no. and amounts are deducted from my balance. And no use of their refund also because they have refunded an amount of Rs. 187 ridiculously out of which Rs. 125 have already been deducted again for their nuisance services.
In spite of my frequent mails no proper actions are being taken. Now this is completely unbearable that how my money are being wasted for those so-called VAS services (I don't even know the uses of those nuisance services) and how their valuable customers are being cheated like this by them.
Looking for some positive action from your end.

I have a vodafone prepaid number: [protected]

I have not received this number security money as i was told by customer care lady and janapuri store earlier it would be adjusted in 60 days that have not been done.

Please resolve the issue as soon as possible.

Address:
K-51a first floor, new mahaveer nagar, near janakpuri east metro station, new delhi 110018
Alternate number: [protected]

Hi,

I had requested for deactivation of my vodafone postpaid connection as there was no network on my number for 45 days. Immediately I got a call and was offered a plan of 499 (unlimited calls) for 249 applicable for 6 months. Since the executive was literally begging me to continue the number, out of irritation I said ok activate it. That executive instead activated a plan of 1299 on my number and since then I am being overcharged since 3 months. Instead of my requesting for deactivation, they are not deactivating my number and I am forced to pay the overcharged bill every month.

Number : [protected]
Dipak Agarwal

I have been contacting vodafone zonal office and vf store from 40days...and emails no one is responding...what a cheap service i have never seen like this...
I have paid 1785rs extra and i have ported cheque has issued but not recieved no one is solving **** company...No response from nodal Andhra pradesh officer every day calling 2-3times from past 15days he is not answering..
Mob-[protected]

I am convert my Sim In 4G and i recharge 4G plan 343 but I am Not found 4G Speed on my Phone Network Show Only 3G.. Please Solve My Problem...