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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Mumbai
Mumbai City District
Maharashtra
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400013

Vodafone India reviews & complaints page 576

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I
Ichigo Nuhara
from Bengaluru, Karnataka
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Automatic subscriptions on packs

Today when i woke up from bed, i found a message inboxed to me from VF-VFCARE saying that "due to low balance we could not activate chak de patte pack."
and said it will be activated later when i recharge my vodafone no.
what the hell!!! i never subcribed anything like that...!!!
i want then vodafone service to be canceled as soon as possible...!!!
or i have to switch away from such service to another......
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K
Kittu789
from Ahmedabad, Gujarat
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Fraud call from 8877730379 no n deducted 25k from ICICI bank

Address:Faridabad, Haryana, 121003

I received a fraud call from [protected] asking me for paying Rs10 for one of my pending bill. Somehow they insist me to pay amount immediately. So he asked me all the required information like CVV no. etc. I received a message for deduction of Rs.10, then what he did next is unbelievable. He made 2 more deductions from my account for Rs. 5000 & Rs. 19, 9970 respectively after activating 3D Secure Service. I lost my 25K due to your security...
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N
Noel Sam
from Jalandhar, Punjab
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Wap scam

Address:Chandigarh, Chandigarh, 141008

Vodafone recently charged me ₹49 for some chargeable content. I had not clicked any links. I had not consented to any money being deducted from my account. Vodafone decided to deduct ₹49 for a wap premium sms i didn't even sign up for. Their customer care executives have the same standard response. They can't do anything abt it. The wap code that they said was dnld-dwap_dls0049_ppu_kin00587001. This is a huge scam all over india. Several...
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Sir i want message details of [protected] from 1stmarch to14th march.please send me urgently because iam getting truble from another number .so this is my humble request to you for me to please send me urgently as soon as possible .it is to urgent for me to let me know the details of the given number.iam waitng for your reply.if it is possible so please send me tomorrow .iam wating...
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G
girija kailsam
from Avanoor, Kerala
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Excess and wrong billing

Address:Chennai, Tamil Nadu, 600059
Website:vodofone billing

My phone no [protected] girija kailasam excess and wrong billing
of rs.300/- etc which already complaint last week still not yet corrected
revised bill yet to receive to pay the bill on the due date

secondly i was operating pre paid for the past 10 years now without my
knowledge it was changed to post paid inspite of keeping it into safe
custody when i went to USA last year.
t
thirdly...
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N
neeraj0805
from Bikramganj, Bihar
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Send sms to 1900 for porting:message could not send

Dear sir/madam
I am not satisfy with your internet network
Coverage n data packs... Hence, i thought to move to airtel... Then i have started
To send sms to 1900 for porting...
But, i am not able to send only for 1900... "message could not sent" is showing... Tried 10 time...
By speaking to customer care for solution... They keep giving non sense / irreverent solutions.
Ekata
[protected]...
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S
Shivarathna
from Robertsonpet, Karnataka
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Rs. 342/- special recharge non activation plan complaint

Address:563101
Website:Vodafone India

My mobile no; [protected]

Today early morning rs. 342/- special recharged as per your company message alert & advertisements, but not activated unlimited out going calls + free data plan. Just added rs. 294.39 to my account.

Your company is cheeting the customers, please rectify the rs. 342/- special unlimited out going calls + free data plan. Please activate the that plan immediately and pay the penalty. If not...
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S
Shamilsen
from Nagercoil, Tamil Nadu
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Account balance deducted and no proper response from the customer support

Address:629001
Website:vodafone.in

As my balance in my mobile was more than 1000. Rs and it got deducted for international roaming for rs.149 (Incoming free) and then i made just 3 outgoing call. And rest all my balances got deducted completely. Still i couldnt get the answer for what i got charged. Though i have made another recharge of rs.1000 on march.7 and that too got banished. Well i spoke to the people in customer about my problem. Still they are not trying to resolve...
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A
akshay arekar
from Mumbai, Maharashtra
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Regarding portable issue

Address:Mumbai City, Maharashtra, 400097

Dear sir,

My vodafone number : [protected]

In last two months, i try to convert my postpaid sim to prepaid but we have can not give positive response from yourside... I go to vodafone store by 2 times at malad west near by sndt college regarding portable issue but they said to me server problem... And i also contact your customer care but they can not give any response... After 2-3 days call received from custmer...
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Address:Thane, Maharashtra, 401301

My Vodafone SIM card wasn't recharged for over 6 months since i was out of the country. And by time i came back it was already blocked. I went to the customer service center in virar. They informed that it has been blocked and there is no way i can get a new SIM card with the same number. I wasn't given any prior notice with regards to the blocking of the SIM. No mails or emails were received from Vodafone prior to blocking my SIM. I request...
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Address:Thane, Maharashtra, 421503
Website:Vodafone essar ltd.

Hi, i am sandip deshmukh
Pls send me my postpaid vodafone no. [protected] bills details from august 2016 to till date, my plan is 111rs + service charge per months.
Free talk time - 180 std
- 200 local
- 250 sms local and std.
You charge me roaming charges 100 and 90 rs. Lots of time so send me bills details on email id. Now i stop service of this number
My contact no. - [protected]
Email i'd...
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D
deedardeol
from Dehra Dun, Uttarakhand
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Data Pack deactivated without my Consent

Address:Mumbai City, Maharashtra, 400059
Website:vodafone.in

I recharged with Rs345 Unlimited calling and 1Gb data per day plan on11th MARCH, 2017,
Despite activated internet pack my balance was deducted for internet usage around 12 am.
I called to the customer care on 198 and he told me that it takes around 10 minutes at midnight to renew the 1Gb daily data plan so my balance was deducted. He then told me about a service in which there will be no charging from the main balance if there...
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M
moorthi94
from Ranchi, Jharkhand
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Activation sim

Address:639103

I am using Vodafone. I changed prepaid to postpait.still my no is not working. Address verification is completely.but not working my number. Please provide connections. I am working in patna.this my professional no. Please activate my number....
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B
badra17
from Gonda, Uttar Pradesh
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Misuse of mobile number

Address:335024

Respected Sir,
it is bought to your kind notice that i have lost my mobile number [protected] in[protected], and i again applied for the same number in between time someone misused my number via whatsapp and facebook. after 3 year of that, on 27 feb 2017 someone called me and used cheap language that i did chat with his dear one via whatsapp and facebook. i dont know what the problem is why after 3 year of that incident he going to...
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A
ajshety
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activated Value Added Service without my consent

Address:560095
Website:NA

I received a message saying "Glamour Inn pack is now active as requested. Valid till[protected] and a 15 days rental Rs.45 has been deducted to deactivate call 155223"
Now if I deactivate my Rs.45 is not refunded
I did not activate this service, then how can Vodafone deduct money as they wish, this is not the first time such VAS service got activated without my permission. What the hell?...
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E
Ekansh Chauhan
from Jalandhar, Punjab
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Deduction of balance

Address:New Delhi, Delhi, 110030

I have activated 352 plan on my number which gives me 1 GB a day but at 12:00 at night Vodafone detected about Rs. 15 from my balance....
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M
mithun15
from Hyderabad, Telangana
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Vodafone India Activation of glamour zone pack without confirmation

Address:700059
Website:www.consumercomplaints.in/new_complaint

On 13th Mar'16 23:41, I got a message saying that "Hello!GLAMOUR pack is now active on your number, as requested.This service is valid till[protected] and a 7 days rental of 35 has been deducted".
This is height of cheating by Vodafone as i have never requested Vodafone to subscribe for GLAMOUR pack as i am hearing for such pack for first time. PAY ME BACK THE RENTAL OF INR35 WHICH YOU HAVE DEDUCTED FROM MY ACCOUNT....
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F
firefoxsourav
from Chennai, Tamil Nadu
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Service complaint - VAS activated without my consent

Address:600087

This is a service complaint on my Vodafone number [protected]. I have been complaining and escalating to all cx care executives that VAS services are being activated on my account without my consent. This is a problem i have been escalating since more than an year now and now action has been taken.

Again on Monday 13th March, another VAS service (Video Dictionary) was activated and i had called up the cx care centre to complain...
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J
jkb4676
from Pune, Maharashtra
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Activation of Unsolicited Value added services

Address:411048
Website:Vodafone customer care

Many Value added services are being activated on my prepaid mobile number [protected] even without asking for such a service or giving any consent for it. CLIPSKAART services were activated on 13 Mar 2017 and Rs 75 was deducted even without asking for it.Similarly three more services were activated during the last week every time deducting some amount.A sum of Rs 375 has been deducted like this this month and inspite of complaining to the...
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M
madhuyelek
from Erode, Tamil Nadu
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Prepaid recharge

Sir, on 09.03.17 I have made a prepaid recharge of 3g plan of Rs.93 on my mobile mumber [protected] through net banking. The amount was deducted but the recharge has not done. the details are below
10-Mar[protected]Mar-2017) TO TRANSFER
INB Avenues India Pvt. Ltd [protected]IGAAYCVWR2 93.00
09-Mar[protected]Mar-2017) TO TRANSFER
INB Avenues India Pvt. Ltd [protected]IGAAXXUYN7 23.00
09-Mar-2017...
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