Vodafone India Complaints & Reviews

I got msg that recharge with 348 and get daily 1 gb data n unlimited calls till 30th April...but since i have recharged i m not able to call..they says that i have not balance.but also the customer care told me about offer is that 348 n unlimited calling with daily 1 gb data..so company is frauding us my mobile number is [protected] please take some actions on them
From Akash John chabukswar
A/p:-Rahuri Factory
Tal:-Rahuri
Dist:- Ahmednagar
413706

I got my vodaphone no. [protected] plan on 3 jan 2017 from vodaphone ashok vihar to plan 499 (Ref no. #[protected] and was changed successfully even after dat i had called up customer care and followed up ur store several times, i got reference no. #[protected]. I have been wrongly charged. Kindly rectify my bill.

Regards

Mohit goyal

[protected]

[protected]

I wish to bring to notice that vodafone vide my no [protected] has been recovering rs.99/ per month as vas mcoverage fashion portal charges since past several months without my express consent. On taking up with their contact center they have reversed for the current month only. These charges have to be reversed since commencement of their application and recovery from my account.

I m using vodafone postpaid from last january month of this year.
1st bill of january month was ok.
But last 2 bills of fabruary and march were added mobile internet bill which have never used in month of march and about 100 mb used in fabruary month but it was under the plan of free 2gb data provided me from company itself.
Please guide me what should i do now
I have paid last bill of fabruary month
But this time they have crossed the limits.

[protected]
I have done recharge for rs, 50 on 11/3/2017 and another rs.50 on today 12/03/2017. Both amount totally rs.100/- has been stolen by your company with out any service. I do not want any sms or service othet that internet and voice call / vedeio call. I do not want horoscope, games, etc..
I have given sms stop to 155223 inspite of that you are deducting rs.35, rs.13, rs.3, rs.3 like that entire rs, 100 was swiped away by you. Please give credit back immediately — natarajan v sfs, c29 hudco colony peelamedu, coimbatore -641004

Without my consent three value added services were activated and i have been deducted rs35 each by vodafone. Though i deactivated all vas, i don't need any more activation and deduction in this thefty way. Vodafone needs to explain this.

Dear sir,

As mentioned above, am Vodafone postpaid customer of a firm "SHAREPAGE" Mandya. Online press works. On Feb 7th 2017 your postpaid recovery executive xxxx, Kavery bhavan, Bengaluru xx38778312, xx95423022 contacted me. to recover postpaid 4 numbers bill of firm. During the conversation i explained her that bill will be paid after some time. but she used rude words and abused me very badly. so i said i don't pay any bill before notice from Vodafone care. later onward she continued to call me and tortured many times using vulgar words. insulting me personally. Is there any rights or rules to use vulgar words. when customer delayed to pay bill. Aftervdays i complainted to corp care automatically she called me. Said appalogy. Now today I got call from one lawyer she said you must pay 2500rs within 12.30pm otherwise come on Monday to Bangalore court you pay 8000rs include 80% of penalty. Now I cleared the all bills. But I want know if any rules one company excective using bad words to customer. I recorded the calls I will submit to the consumer court. Both same rules right. Where is justice. I am want to claim your Company executive for compensation of vulgur words. Iam not agreed that apology. I want information big there is any rules using bad words to customers..?

-Rakshith

I am trying to call u ppl from so long but I've been kept on hold for long .. my number is [protected] .. I wanna do a recharge reversal so kindly help me

Rec a reply from Vinay from data assist...iwhat kind of technical advisor are you to say " I would like to inform you that, We don't handle specific application issues".
service request number DA[protected]. If you can't help who can. Do I have to contact facebook?????. I have been repeatedly telling you and the call centre the issue is not with facebook as face book works absolutely fine on Wi-Fi just just not working on your so called sick 4g mobile data it shows no network connection. How much more specific i have to be. Can you let me know someone who can help me. I have changed to post paid 2 days back n in just 2 days I have had so much of problem I have called Vodafone care 3 times spoke to 5 people wrote emails but still NO ONE CAN HELP. IS THERE SOMEONE WHO CAN SORT THIS FOR ME I AM ALREADY FED UP JUST 2 DAYS TERRIBLE SERVICE... I AM NOW THINKING BOUT CHANGING THE PROVIDER

Same problem.. even I also reported about such activation before also and I really want to switch vodafone now.. like this is the result to trust voda. I just love voda networks and always tell people about best services I got.. but these past experiences are forcing me to switch voda now. I didn't requested this glamshot service but it did activated and before also I just don't want to have a recharge in voda as it will deduct money for no reason. Comeon vodafone just be best like you were before. I really don't want to switch but it is happening now like for 8th time with me. I am fed up of it now! Even I have requested DND activation too and it is activated but still deducting money for no reason. Just stop it and this is the last time.. I want my money back right now!

Hi
My Vodafone prepaud no is [protected]. I was using Internet last night and 2 service was enabled on my number without any consent and 80 rupees amount deducted from my account
I called Vodafone customer care for the same but they replied you were using internet and you clicked on chargeable link and your amount deducted. This is the service we are getting from Vodafone and I want to know if customers has mobile data then he should not use internet and without any consent how these services enabled.
Pls refund my amount.

A man at vodafone store is see my call details without my permission.I want that type of security in nobody can see my call details .please help me

I have been using Vodafone corporate connection for the last four years and facing lot of network issues in my area.
As soon as I enter my house, there is no network and I have to stand out of my house to make or receive a call. This is very much troubling and irritating as zero network coverage is there. Please help with installing a tower here if possible.

Sir,
On 09-03-17 a call is came, and ask me my card no, cvv by the way of connecting my account with my adhar no, so i give the information of my card
Then he done transactions in mpesa, mumbai office and did some transaction about two times.

The reference ids are
1. Othpg[protected]
Txn code - 4061
Jrnl no[protected]
Amount -10, 000

2 othpg[protected]
Txn code - 4061
Jrnl no[protected]
Amount - 5000

So i request you to kindaly take a quick action against him and do something of the transaction and please provide me some details of that transactions, so we provide the details to syber police.
Its very helpful to us. Please sur do somthing

I am a retailer of vodafone. I recarged todayR.S. - 354 but I not receiving my additional commission r.s.-50.
plz sir kindly solv my problem.
my vodafone reteler no is-[protected]( vidyasamagri ...id 4379)

Tel : [protected]

Yesterday 75 rupees was deducted from my balance for VDS Anentstore pack.
Today 5 rupees was deducted for Click Nation.
I did not request nor subscribe to either of these.
I would like Vodafone to stop deducting unauthorised amounts and to refund my account with the 80 rupees deducted in the last two days.
I spend a lot of money with Vodafone for data packs and if my requests are not implemented within 24 hours I will have no hesitation in moving to Idea Cellular who provide a good service in my area.
Up to now I have been happy with Vodafone but this recent action by them puts them at the bottom of my satisfaction list.

Hi,

This is regarding the VAS charges which I was charged 75 rs. When I contacted Vodafone customer service he says that I have activated some roots musicale. I seriously have no idea if I activated that kind of service. He said I have activated the service on 10/03/2017 10:12 pm. I have no idea how this service got activated. The moment I got message I have sent a message to deactivate. When I asked in which mode did I activate the service he says I might have clicked on some popup on Internet and this service might have been activated. This is absolutely rubbish that some roots musicale gets activated with a click of a popup. This is daylight robbery and it's not just me when I Googled it I found so many such cases. This is just unfair practices from. Vodafone. This is the third time I'm facing such unfair charges and had to write emails to Zonal officers and get the issue sorted out. Please look into this asap

I am a prepaid customer of vodafone india telecom system,
i had recharged for internet facilities form vodafone i also had balance in my account.
when ever i was accessing internet there were a popup adds promoted by vodafone team, which were repeatedly poping up not letting me to access my requirement, & they were also a paid type of adds where if i touch any where on my screen even on the cancel button my balance amount was getting deducted without my confirmation.

this has happened several time i was trying to connect to customer care each time when this has happened, but to connect to customer care there were several re confirmations for me to connect to customer service care, i was suppose to call service care for no mistake of mine, but the service support team has blocked me from calling service support further i was not able to contact support team,

also i had raised a concern regarding the same all the time when i called regarding balance amount deduction, i had complained about the issue am facing & requested them to register a complaint on the issue but this has not taken up by support team.

i also requested to add an multiple confirmation options with me before deducting the balance.

all the above mentioned concerns are unresolved by vodafone customer care team.

request you to look into this case & resolve

Hi I was on internatioanl roaming for the period between december 2016 18th to janaury 8th 2017.Subsequently, I was charged 9060 for the period of december -janaury 6th which I have paid and cleared in Janaury and February.

But.On the month of march, I recieved a bill amounting to Rs 3286.I was in doubt about such high charges as from Janaury 8th 11.57 p.m I was at domestic airport kolkata.

On 8th Janaury morning, I was at middle east and spend the whole day there and returned in 11.57 p.m to Kolkata airport.

They have charged me for 19 mins around Rs 1400.When I have asked them for the rate per min for international charges under international roaming pack for middle east, they are unable to furnish any information on this and have blocked my outgoing services and internet due to late payment of bill.

I would be highly grateful if you provide me a satisfactory resolution to this.

My name is haritha. I've bought 3 post paid numbers. For one no they keep on billing extra so I thought to close the connection. and mailed the company that unless the give me the correct bill I don't pay my bill. one layer called me and asked me to pay my bill and I paid but still they are filing case on me for non payment - [protected]@gmaoil.com