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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 58

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M
mpkothamdi
Sep 2, 2021
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Migration from Postpaid to Prepaid

Address:Vodafone Idea Limited, Vodafone House, Building A, Corporate Road, Off. S.G. Highway, Prahladnagar, Ahmedabad – 380015

Reference #
[protected]
[protected]
[protected]
I'm from Ahmedabad and I've 4 postpaid lines. On 28th August 2021 @10.00am I approached Vi store Grand Monarch, G-1, 100 Feet Anand Nagar Rd, Besides Seema Hall, Ahmedabad, Gujarat 380007. I informed the need to migrate all my lines from Postpaid to Prepaid. Firstly, I paid unbilled amount for the month of August. Total for all the lines was INR805.00. After...
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Mahender nath ravulakolla
from Hyderabad, Telangana
Sep 2, 2021
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One of the worst service.

I don't want to start the conversation politely for your service. This is worlds worst service I'hv seen. Have been raising multiple concerns on data network issue, now there is a new problem where for every 10 minutes 4g data gets down to 2g and then goes down to zero.
Give me one reason why I should use your network. After I raised complaint few executives are calling saying" please send your location we will come...
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Rahul Mahendru
from Pune, Maharashtra
Sep 1, 2021
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Vodafone Constant Harassment after Port Out request

Hello,
I have a Vodafone prepaid number, and due to constant call drops, inefficient customer support and poor data network, i had decided to port out.
The problem begins here, since the UPC has been generated, i am getting calls in almost every 10 minutes to explain the reason why i have decided to port out.
I tried explaining on a few calls, but the calls got auto disconnected after 5-7 minutes, and then i receive...
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S
Syed Asik
Sep 1, 2021
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Sim missing

Respected sir,

I have lost my SAMSUNG mobile phone and vodafone sim card.My Mobile number is +91 [protected].Please block my mobile number.I will submit my photograph and ID proof in nearst vodafone hub tomorrow.

Faithfully

SYED ASIK S H...
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I
Inungnganbi Ningthoujam
Aug 31, 2021
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Recharge not credited

Address:North east

I recharge my mother's number [protected] with reference ONR[protected] but the amount is not credited into the number .Is that because the phone is not a smart phone...
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V
VINOD KUMAR BISHNOI
Aug 31, 2021
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Network Coverage issue

I am living in Jodhpur City which is highly developed. Regardless other network for Vi i faces the network issue many times. Forget about 4G they just transfer me to lower than 2G. If they can't even gurantee a good network than stop making consumer fool.
I want my issue to be solved ASAP...
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Rashil Shah
Aug 30, 2021
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False commitment for change of billing plan

Address:Mumbai

Hello team,

I am Rashil Pradeep Shah, I have been a Vodafone user for a long time. I recently ported to a postpaid 699 unlimited plan.

Primary number: [protected]
Secondary number: [protected]

After that I got a call from a VI postpaid department from number: +[protected] and from [protected] (Same person).

A female representative was talking on call, I cannot recall...
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Address:Maharashtra pune daund

I am Madhukar Kale. My vi number is [protected]. I'm having trouble making outgoing calls I have trouble making outgoing calls to 10 to 15 people. Call after disconnect. This is bothering me a lot. Please fix this problem for me soon. Otherwise I will go porting to another company...
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Manojat
Aug 30, 2021
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Asking me to make bill payment without bill

I ported from vodafone to Jio as their network services were very bad. After porting to Jio they started calling me and started sending emails saying I have to pay 734.87 rupees. When asked for the detailed bill they say they have already sent, I have not received any bill crom them. When asked to send the duplicate bill they say they cannot send, not sure what is the reason. Just for using 3 to 4 days after the port request will anyone charge...
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Meenak21
Aug 29, 2021
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Not able to send sms to 1900

I m trying to send sms to 1900 to port my number. But I m facing the same issue from last month. Sms can't be send to 1900 rest sms facility is working. I have recharged my number with all kind of recharge plan Vodafone have just to send one sms....
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A K Choudhary_
Aug 29, 2021
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Balance deduction

Every now and then balance is being deducted from my Vodafone number. Kindly help to regain my balance back....
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DeepakkSharmaa
Aug 29, 2021
Aug 29, 2021
This thread was updated on Aug 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VI 59059 not working for activating sim

I've ported my contact no. from Airtel to Vodafone and I've also inserted new sim but the verification call to 59059 is not connecting. every time I try to call at 59059 it automatically disconnects....
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Biswaji66626099
Aug 29, 2021
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Vodafone network problem issues

Address:South 24 parganas West Bengal

Vodafone network problem indoor outdoor Both Vodafone internet problem indoor outdoor Both calling problem voice sound not clear [protected] my area 721427...
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Anup M Chaudhari
Aug 28, 2021
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My sms service not working & vodafone care not answer my calls

I recharged ₹ 79 to keep the SIM running as usual. I did not send sms to try again and again. Then comes the msg from vodafone. Recharge Vodafone for s 219 or ₹ 299 for sms service. So give me back the recharge so I can do a bigger rechagre. Calls to vodafone center they not answer my call....
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Aarthi Velumani
from Chennai, Tamil Nadu
Aug 28, 2021
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Sim not working

Dear Team,

Contact Number : [protected].

For The above Mentioned Number, I have got a Upgraded SIM card Today Afternoon

And I Received this Message At 1:01PM

(Hello! Your request for Barring / Unbarring with reference number RTN-V[protected] is registered. Your request will be processed by 27 Aug 21 01.01 PM. For further assistance, dial 199.)

Again I...
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ranjan3939
Aug 28, 2021
Oct 7, 2021
This thread was updated on Oct 7, 2021
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SMS issue not resolving

Hi team,

I am trying to connect customer care number of vodafone but everyone only listening the issue and not resolving.

The text message is not going to anyone from my number and I m complaining this from 3 days but still the issue is not resolved.

I have to do some important text messages but I am unable to sent it. There is outgoing call, incoming call and also incoming messages but outgoing...
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suresh-reddy
Aug 28, 2021
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Unable to send message to 1900 to port my number

I have tried to send SMS to 1900 to port my number to a different provider. But looks like vodafone has blocked any outgoing messages to this number to avoid customers moving out. This is just a bad practice from Vodafone. I need this resolved ASAP...
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N
Ni01
Aug 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tele verification problem

I got a new Vi sim card. I was told that the sim will be activated within 2 hours and then I have to dial 59050 for tele verification. I have tried so many times but after selecting the language it quote that "this is only for tele verification call 199 for more details" and then the call getting ended every time. The network bar is full. I tried calling so many times but it happened every time. Then I called 199 but it said that i have to...
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Rajender Kumar malkhat
Aug 28, 2021
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Recharge offer difference

Address:Raisingnagar

Showing in offer Rs. 399.3GB/D+UL56/D but after recharge get data1.5GB/D...
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A
Aki0101
Aug 28, 2021
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Unable to send port out SMS to 1900

Senario- vi network has got worse each day. A company that became 1st to capture corporate market in India lost itself. Now I want to port out. I have
1) a main balance
2) a validity recharge

I tried changing sim to different handset. No sms gets sent to any number.

No bank otps come. Uncessary telemarketing sms come despite full dnd and everytime complaint.

Anybody can help me out...
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