Vodafone India Complaints & Reviews

Senario- vi network has got worse each day. A company that became 1st to capture corporate market in India lost itself. Now I want to port out. I have
1) a main balance
2) a validity recharge

I tried changing sim to different handset. No sms gets sent to any number.

No bank otps come. Uncessary telemarketing sms come despite full dnd and everytime complaint.

Anybody can help me out of this horrible company network?

Bought a new vi sim on 25/08/2021. The networks appeared immediately. Since then I have been trying the tele verification for the same but no luck. 59059 is not getting connected at all. Tried contacting various customer care supports but their help didn't work either rather they appeared clueless. Retailer raised his hands too. Vodafone Idea customer care is worst no wonder why they are loosing so many customers.

Dear Sir Hello Sir I made a deposit at the store to get calls to my mom's phone about a month ago and she also transferred money to our mom's phone. Currently my phone shows that there is no communication facility when my mom calls me on the phone.My mom’s phone numbers are [protected].The call from my mom's cell phone shows that there is no communication facility and I humbly ask you to take care of it and fix any problem.

My sim is from maharashtra, my sim card shows "no service" from yesterday's morning.
I tried all these things
1. Manual select network
2. Two to three times restart the phone
3. Pull sim out and place it again

But same result is there.
Please help me to sort out this. Number [protected]

On 18/8/21, my a/c was debited for Rs.358.72/- but recharge was not successful. I complaint twice to my bank, but both the times the complaints were closed by saying that the transaction was successful and I should contact the merchant(Vodafone India). But Vodafone denies having received this payment. Kindly help me in getting the amount refunded to my bank A/C.

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Your balance is Rs. 79.04

I got the above message today at 1.51 pm.I have not enabled any such services. Please do the needful and refund the money deducted

I received a message from "VZ_ViCMS", on the 23.08.2020 on the number [protected] with the context below.
"Hello!
Thank you for choosing to access Telsync Games, You have been charged Rs.5 "
I request for unsubscribing to this scam, because I didnt subscribe to it. I do not want further deduction of talktime and refund if possible.

Thankyou

I have vodafone number since very long time.

I was in Mumbai and number belongs to Mumbai Circle.

Since I am using this number for Business purpose i am very serious on the output.

Already Vodafone has lot of network problems in Pune and other rural cities.

I am chasing them in writing since a year for MCA services but the are saying MCA services are not available in roaming.. Horrible how come this will work. what is the use of this paid services then. I am in Pune now in Maharashtra circle and having lot of VI network issues and loosing many important call. Still i adjusted that, but requested them to atleast send me message so I can call back to my caller.

But no response from them..

Important point is that, I have another number in Airtel with same mumbai circle and they are sending messages for missed calls. How?

Now next i will approach to TRAI for this..

Another chitting approach, or their software fault, they were charging me twiCe in every month for more than 1 year may be. It's stopped when I noticed them.
Said will refund extra paid.. but no track of account or no summary email communicated to me.

Sir
greetings

my number was barred by vodafone stating sim is old. when i went to gasllery to ontain 4g sim they forced me to take billing option or they threten tht my number will be givwn to someone lese

i was forces to take 299rs plan being lowest. their was supposedly 40gb data in these plan per month. now they have sent me 700rs bill for using 31GB data for aug month.? how am i supposed to pay extra if i have used limit given to me..?

what kind of service is this..? what kind of scam fraud is going on and tri is let it happen..? any money is deducted and charged for any reasons..?

are we supposed to go to court for such pety theft..?

sir they threatened me to steal my number [protected] unless i went for postpaid plan now they have started looting me sending me high bill while i am not using this number but only data for office work.

pls help me report vodafone to Trai

Hi, I am writing this complaint against message I am getting that thank you for registering with Bigwin Battlefield access games and you have been charged 49 for the same. I have not registered with any of the thing either not know about such thing. It's a money making business from vodafone . I will advice not to register with vodafone or think twice because in the you will gonna suffer.

Worst ever operator in India.. We can't even send a message until we recharge it with INR 130/-.
Not sure how TRAI allowed such network in country.

Hamne 129 ka richarge kiya hai msg send nahi ho raha hai mera namber hai [protected]

Dear Sir,
iam not satisfy with your Network
Coverage around my village.Hence, i thought to move to Airtel...then i have started
to send SMS to 1900 for Porting...
but, iam not able to send only for 1900... "message Could not sent" is showing...tried 10 time...
by speking to Custmer care for solution...they keep giving non sense / irrilavent solutions: -

1.i did not recharged my mobile, as for as company rules so outgoing SMS barred...but monthly iam recharging
my mobile not less than 150Rs.
2. i suppose to change message centre no.- did the same but no result...
3. i have to change the handset - tried but no result...

moreover the Custmoer care representatives not available for 3 days, n they are are not giving a chance to spk ...
Plz help me...
- Dinesh
Vodafone Mobile No. [protected]

Weak indoor or outdoor coverage..

VI I have already told through Twitter that there is no proper network of VI in the vicinity of my village, due to which more than 300 VI customers of the village have to face the problem.
please pay attention
no one is ready to listen

Village Shahbajpur mafi

Post Khadgujar

District Amroha

Pincode: 244235

I am facing sudden drop of internet speed through out a few days. Even the 4g sign goes out. I have checked my mobile phone settings, and found nothing wrong. Please examine your system.

Vodafone - Idea is now deducting money from my number without my consent. This is happening again and again these days. Also I have not subscribed to their promo messages, I'm being charged for various stuff that I never used. This seems like a robbery. I have also share some of screenshots of deduction msg received from them.
When I inquired about any VAS, they're telling me I've not subscribed to any service still they charged me.

Vodafone is deducting some amount from my balance for games - i just got message like -
Hello!
Thank you for choosing to access Bigwin Battlefield Games,
You have been charged Rs. 49
I have a postpaid account

I have not authorised this, I have not downloaded or played this game (Battlefield)

I have not activated any plan from this company but this company keep deducting money under 'sona jeeto contest', Company calls me when I receive the call and realize that it's from a company I disconnect it immediately but they start deducting money sometimes 5rs sometime 15rs
Please stop this scheme on my number i can't see any option to stop this plan please stop this scheme from your end, I also use airtel and jio but never faced such issue.

Hello Seniors @ Vodafone

I am not able to understand that for transferring one voda corporate number to vodafone prepaid your company is asking to clear outstanding amount of all numbers under this so called business relationship.

In the attached letter my employer has clearly mentioned that they will continue to pay for all other numbers. You are forcing your customers to move out of vodafone network with such service levels ...if this is the level vodafone service team has dropped their standards(Which was once considered gold standard in India)...I would rather love to stay in a two operator regime in India.

There is no point having a operator who does not value customer relationships which are as old as 15 years . Makes me think that I should port out all my other numbers as well to remaining two operators ...atleast they value you .

Not able to generate UPC code 12 attempts -

I am unable to generate UPC code from My mobile

1.Tried doing it through SMS - 12 times ...shows reason as outstanding payment .

2. Visited Store- They are also unable to help - They have said they raised it on mail

3. Tried calling 198 multiple times...call getting disconnected continuously

4. Tried connecting in chat - They asked me to mail it across to corporatecare.[protected]@vodafoneidea.com

5. Mailed to corporatecare.[protected]@vodafoneidea.com...but still awaiting response

6. Spoken to corporate helpline [protected]-Abhishek /Lovepreet - asking me to clear outstanding of entire business relationship ...pls have a look at attached letter and tell where in Past there is a single default on payment from this business account ...if this is how you guys have to treat your corporate relationship ...we pray that God does not help you to sustain in India.

I need explanation that where in SOP shared with DOT and TRAI it's written that one mobile number cannot move out of corporate relationship by paying it's outstanding and giving employer letter that they will be paying for other accounts.

I have already done advance payment in my account and it shows credit balance.
I have attached the NOC from my corporate authorised signatory.

I have a postpaid plan of Vodafone([protected]) for which the minimum monthly rental is 499 for Bill period – 01-07-21 to 31-07-21, there is a misc credit / charges of Rs. 297 .
Why am i charged such an exorbitant misc charge . There are previous dues also with such charges.
Why wasn’t this being informed to me previously prior to changing to this plan.
Any breakup for miscellaneous amount is this bill.