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Vodafone India Complaints & Reviews

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1.8
Updated: Nov 26, 2025
Complaints 27130
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9563
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Vodafone India reviews & complaints page 61

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M
Mhprtrs
Aug 19, 2021
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Address: Surendranagar

I am not able to any massage to my sim i but vodafone not solve my camplin kindly help
Aug 19, 2021
Complaint marked as Resolved 
I have call so many time to customers care but they not solve my problem
Vodafone India customer support has been notified about the posted complaint.
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    Sanujosh
    Aug 19, 2021
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    I'm not able to send SMS due to error 69. Please resolve asap
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      M
      Manyabaara
      Aug 19, 2021
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      I Mr.Manyabara Behera (Vodafone Post-paid User) many times i complain Vodafone India for my network problem which i faced more than 4 months but still they not solve my solution every time the gave me false promise which is totally valueless. they always harass me. i pending my pending my payment for when they solve my solution then i will pay. if we follow to our indian law this is totally unconstitutional which is also an offence for Vodafone India. Sir kindly take my complaint with serious. and solve my solution as soon as possible other wise i will go to Our District Court. This is Also Violate our Fundamental Rights So if possible i will go to High Court Or Supreme Court Under Article 226 & 32.
      Vodafone India customer support has been notified about the posted complaint.
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        Shubh Rathi
        Aug 19, 2021
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        Past few days i have recieved two messages of showing that that the certain amount of money is deducted from my account for choosing some particular inbuilt game

        It is like this:-
        Hello!
        Thank you for choosing to access Handset Inbuilt Games,
        You have been charged Rs. 25
        Your balance is Rs. 49

        Why the company is deducting my money without even asking me.
        +1 photos
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          M
          mcebrian
          Aug 18, 2021
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          Resolved

          Hello Customer Care Team, I had taken a new vodafone connection ([protected]), it's services are now stopped with reason "Address Verification Failed".
          I have asked to re-verify the address but no one has came to verify it. Even I had visited the vodafone store but no use. Aadhaar card with matching address, PAN card. Everything.

          Is there any address where I can email them to get the address verification done? Thanks, Marco (+91-[protected])
          Sep 12, 2021
          Complaint marked as Resolved 
          Vodafone India customer support has been notified about the posted complaint.
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            D
            Deep1k
            Aug 18, 2021
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            Address: India

            I recharged with rs 599 and it was shown in the app that I'll get 3gb/day data but I'm getting only 1.5gb.
            I have screesnhots of Vi app that it's saying I'll get 3gb data/day and then why did they give only 1.5gb /day .
            I've my online lectures and can't work with 1.5gb/day so I want my refund or please give me some other plan like 3gb I'll pay for that but don't lose my 599 rs.
            kindly solve the problem.
            +1 photos
            Aug 22, 2022
            Complaint marked as Resolved 
            Vodafone India customer support has been notified about the posted complaint.
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              D
              Deep1k
              Aug 18, 2021
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              Address: Mumbai

              I recharged tonight at 12:14 and VI app shown me that I'll get 3gb/day data, and I recharged with 599 and got only 1.5gb /day data.
              I've all screenshots related to recharge and want my recharge of 3gb/day or want my money back so I can go for other recharge.
              and the app showing 599 rs plan will get 3gb/day data even now.
              +1 photos
              Aug 22, 2022
              Complaint marked as Resolved 
              Vodafone India customer support has been notified about the posted complaint.
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                M
                Masuma Nakhuda
                Aug 17, 2021
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                I didn't activate any of your service still they are deducting my balance again and again.i request you to stop doing this and refund my balance as soon as possible
                +1 photos
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                  K
                  kavyal
                  from Bengaluru, Karnataka
                  Aug 17, 2021
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                  Address: Hardalli Mandalli jannady kundapura udupi Karnataka 576222

                  I've been charged Rs. 25 for pre-embedded games which I didn't even selected. This amount has been deducted from my balance which is wrong I did not selected this games. Even I haven't got any confirmation too. Am checking in internet many posted same issue.
                  I received the message today, here it is:

                  Hello!
                  Thank you for choosing to access Handset Inbuilt Games,
                  You have been charged Rs. 25
                  Your balance is Rs. 14.38

                  I called to customer care also they saying they can't do anything.

                  [protected]
                  +1 photos
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                    M
                    Mandar0308
                    Aug 17, 2021
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                    Address: VI Karnataka

                    Dear Vodafone,

                    I am trying to deactivate my postpaid connection for more than 6 months. your collection team collects the payment with a promise of deactivation but the number is not disconnected ever. This has happened twice.
                    I visited one of VI store and the representative suggested me not to pay the bill as even after filing a deactivation the collection teams are activating the numbers.
                    I do not know how exactly to get it closed, but for the same reason i have not paid my dues. I am ready to pay right away if i get assurance from someone authorized.
                    Vodafone India customer support has been notified about the posted complaint.
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                      M
                      MIP Kadi
                      Aug 16, 2021
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                      Complaint from Mascot Infrastructure. we took vodafone sim card in 2019. And the mobile number is [protected]. Since last few days, Mascot Employee received messages from different numbers which seems to be from other countries. The numbers are [protected], [protected], [protected], [protected] and [protected]. The conversation with [protected] is attached for ready reference. You are requested to confirm the availability of sim card and also confirm the mentioned sim card belongs to India.
                      +1 photos
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                        abhishekdeshmukh78
                        Aug 14, 2021
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                        I have been raising tickets after ticket with Vodafone regarding issues with my mobile data and voice calls but their support team would just mark my tickets as resolved without doing anything. I am fed up of the service.

                        If I do not pay the bill, they bar my outgoing and internet. How do you expect me to pay for the service that is not even delivered properly.
                        Vodafone India customer support has been notified about the posted complaint.
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                          M
                          [email protected]
                          Aug 14, 2021
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                          Hi,

                          As per above mentioned subject I can't send SMS from my phone when I'm trying to send it showing Error 29 can't send messages.please do the need full to resolve this issue, and I'm staying in Qatar the problem occured for indian number
                          Vodafone India customer support has been notified about the posted complaint.
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                            B
                            brajcgpl
                            Aug 14, 2021
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                            Dear sir

                            My mobile number is [protected] of VI. I got a message dated-12.08.21 time 7.13 am that they deducted Rs.66 for caller tune subscription . Which I have not requested but money is deducted . So please treat this matter seriously and take necessary action against VI.

                            Regards

                            Braj Kishore
                            Vodafone India customer support has been notified about the posted complaint.
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                              S
                              Shivanisingh151
                              Aug 14, 2021
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                              Address: india

                              Hi Vodafone India,

                              I am currently in Dubai and trying to close my Vodafone postpaid number for over 10 months. The customer care team does not transfer my call to the closure team. I am unnecessarily getting billed on my number
                              Vodafone India customer support has been notified about the posted complaint.
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                                P
                                Pratyush Raj Samal
                                from Bengaluru, Karnataka
                                Aug 14, 2021
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                                I am not receiving incoming calls- it says "please check the number you have dialed". But I am able to make outgoing calls .
                                Raised a complaint # Sr no KAR-V[protected] but no use. It is been a week and they are not properly acting on this. I have to make several calls to customer care and enquired about this. Very Very POOR service level this is.
                                Vodafone India customer support has been notified about the posted complaint.
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                                  C
                                  CS -Chandan
                                  Aug 13, 2021
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                                  Address: www.myvi.in
                                  Website: www myvi.in

                                  I had requested for porting my mobile connection from vi to other network as I was getting very poor network connectivity on vi. I got call from their retention department mentioning that if I update sim then network connectivity will improve.
                                  I visited vi store and got my sim updated but it's not activated. I tried contacting customers care of vi through whatsapp, chat, app, email and twitter but i didn't get any response. There is no customer care number to be contacted from other mobile network and i don't have other vi sim to contact on 199.
                                  I am struggling because all my transactions are stuck as I don't have active mobile connection which is resulting in receipt of OTP.
                                  Such poor and irresponsible service from vodafone idea was not expected
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    R
                                    Rashmi Rudraiah
                                    Aug 13, 2021
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                                    I've been charged Rs. 25 for Handset Inbuilt Games which I didn't even selected. This amount has been deducted from my balance for which I have not opted for.

                                    I received the message today, here it is:

                                    Hello!
                                    Thank you for choosing to access Handset Inbuilt Games,
                                    You have been charged Rs. 25
                                    Your balance is Rs. 11.58

                                    Where my balance has to be around 30rs. I don't even know for what and all they are deducting the amount. This is not the first time I am facing this issue. I am Fed up with this kind of cheating.

                                    Please do something about. This is pure cheating
                                    +1 photos
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                                      J
                                      Jalpa Chauhan
                                      from Visnagar, Gujarat
                                      Aug 13, 2021
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                                      Vadafone team
                                      I on my vodafone no ([protected]). I have received sms's saying that "re 1 store pack now active" and charges are being deducted.

                                      As this service has not been requested by me, i would appreciate if someone in vodafone reviews my account, cancel all premium services or service packs and refund me the overcharged amount onto my mobile. The Vodafone company always deducts money by activating the service itself.

                                      Immediately . And stop cheating others.
                                      Vodafone India customer support has been notified about the posted complaint.
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                                        M
                                        Manin Kulkarni
                                        Aug 13, 2021
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                                        Please unblock SMS to 1900. You are only blocking sms sent to 1900
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