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Vodafone India Complaints & Reviews

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Vodafone India reviews & complaints page 57

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P
puleen
from Mumbai, Maharashtra
Sep 10, 2021
Sep 10, 2021
This thread was updated on Sep 10, 2021
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Irresponsible Behaviour from Customer care Centre

Address:Plot no 2,Scheeme no 3,Alwar(Raj)

Today My mom lost the phone in which there was Vodafone Sim.
For that I searched the number of Rajasthan Vodafone customer and found number-[protected]
I called on the number, talked to customer care executive and he said that i need to dial a number [protected] for Rajasthan complains.I had dialled that in Mumbai.
I called on number [protected] but it said wrong number.Then I called on the generic number 199.When i was...
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Z
Zubin133
Sep 9, 2021
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Harassment due to porting number post paid

To Whomsoever it may concern,

I, Zubin J Patell, have been receiving constant calls from your personnel regarding me porting my number to another service provider.

This has been happening non-stop since the 7th of September 2021, when I put in my porting request

I have repeatedly requested them to stop contacting me but they keep calling from different numbers.

This is causing me...
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dr.sk.md001
Sep 9, 2021
Sep 13, 2021
This thread was updated on Sep 13, 2021
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Rs 128 deductions, to extend validity by 28 days (prepaid SIM)

Address:Howrah, Kolkata, West Bengal

On 22 July 2021, I contacted Appellate Office, Kolkata, for my Vodafone number XXXXX48702, with message “I noticed that for the past three months Rs 128 were deducted three times, ‘ to extend validity by 28 days’ ”.

I consider this unusually excess deduction. So requested intervention and refund of excess deduction.

As of September 09, 2021, the issue remains unresolved, and the deductions continue.br...
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V
Vasuv Shri
Sep 8, 2021
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Money deducted,no recharge benefits received

Website:Paytm

I have recharged for 601 rs plan on 1st September, which included 3gb data per day plus 32GB, unlimited calling, 1 year subscription of Disney hotstar, and many more benefits..
Money deducted at once but no benefit was received.
I recharged through paytm gateway ..
Now both Vi and paytm both are blaming each other and no one is bothered about my mental and financial harassment ..This is just a shame..
I need the...
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S
Soniya B R
from Bengaluru, Karnataka
Sep 8, 2021
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Permission for reappearing exam

Address:Banglore University
Website:Banglore University

Hi I'm Soniya B R studied BCA in Global institute of management... I have one back log in 5th sem due to some personal family issues n health issues I couldn't clear it...And three years of rules is not fair... because we undergo so many problems financialy and also due to pandemic for al this genuine reasons... Still our carrer will be spoile because of this...please grant me to reappear the exam again......
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Reenu Soni
Sep 8, 2021
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Incorrect Billing/ Data usage charges

Address:Delhi

Hi All,

Just started Vodafone idea plan with bad experience.

We have got two numbers recently ported on VI with family plan 699 Rs. Starting month September 2021.

Today both numbers are not in service, out going calls and internet data usage stopped without giving proper explanation. We connected to vi store and 198 customer care for assistance and came to know that services are interrupted as...
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Sheetal_P
from Mumbai, Maharashtra
Sep 8, 2021
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Plan

Address:Mumbai City, Maharashtra

I had changed my plan from entertainment 399 to a family plan 649/- with my husband’s number as secondary. The Vi store manager was not at all efficient to handle this account and since day one I have faced so many problems that I have decided not to continue with Vodafone though I have been a loyal customer over 2 decades. It’s really disheartening to see your service level drop so bad. First problem started with the billing, then my...
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Manujjj
from Bhopal, Madhya Pradesh
Sep 8, 2021
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VAS

Address:Bhopal

Vodafone india is automatically crediting 99rs for starting VAS services. I am facing this problem from last 4 months continously.

My complaint id is[protected].

I do have call recording also....
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S
shaloofarif
Sep 5, 2021
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Sim card missing

Address:Mumbai,Gandhinagar

My deceased father's simcard is missing. I used the sim (for 2 year something) after he died . But unfortunately it was gone missing from me .The simcard is taken in his name. So I cant take a duplicate sim from vi store.I need to get back that number, I request you to solve the problem as soon as possible...
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Pooja009.d
Sep 4, 2021
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Negative balance

Hello,
I am unable to send text messages from my vodafone number.
I raised complaint many times but every, i was asked to check in 24 hrs but problem did not resolved
Yesterday, again i raised the issue and got a call from them telling i have a negative balance of Rs 292 .
I do not understand how in a prepaid number there can b a negative balance.
When asked for history, i was told by customer care that...
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sushil.kumar00
Sep 4, 2021
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Upc code not generating for Port

I would like to inform u that, i have many times call to vodafone customer care but they have said you have secondery no. but now is primary no. as request to vodafone and then said me you have outstanding unbilled amount but before i have paid all unbilled amount. and still now message me "see below attachment"...
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Avinash_1996
Sep 4, 2021
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Unwanted charges applied

Hi, I have been charged with service called Telsync Games which I did not subscribed to. I have received messages for charges applied on my contact phone number. When I reach out to the number to check with any service activated then it is replied with no service activate on this number....
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Carrie Sangma
Sep 4, 2021
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No service

Address:Williamnagra, MEGHALAYA

No network for 6 days...
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V
Vasuv Shri
Sep 3, 2021
Sep 8, 2021
This thread was updated on Sep 8, 2021
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Recharge not activated ... Money deducted

I have recharged yesterday for rs 601... Money was deducted but no plan was activated and no help from customer care and TRAI as well...
Mails ..Calls ..All waste
What to do..?
Help...
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M
mandar1311
Sep 3, 2021
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Value added services being added without consent

Bcafe portal deduction of Rs 15 has been done without my knowledge.
I need a refund of this amount....
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No Mobile network

Address:1126, 3b2, mohali, 160059

There is no proper vodafone network in Mohali 3b2 area due to which its very difficult to connect with family and office. Would request you to look into this matter as its been 8 months we have shifted here in our new house. if the situation is not resolved we will have to switch our connection and there are 6 members in family who have vodafone connection...
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Ak@sh
Sep 2, 2021
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Vodafone Fraud and false commitment

I am using Vodafone postpaid service but after getting fed-up with high bills i decided to switch to another server so i called jio to port my sim and paid him 400/- rupees as recharge. After an hour i received a call from Vodafone care to not to switch and make commitment that Vodafone will shift my no. From postpaid to prepaid and the amount of 400/- which i had paid to jio representative will be adjusted in Vodafone prepaid scheme. But...
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BONOSHREE MONDAL
Sep 2, 2021
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Phone balance is displaying negative

Hi,

I have a prepaid sim of vodafone and currently I can see my balance is displaying -194. How is it possible. Also my network is not showing up...
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Prabir Dass
Sep 2, 2021
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Not receiving Incoming Calls and SMS

Please note that i have not been receiving incoming calls and sms on my vodafone no [protected] since yesterday evening

However i am able to make outgoing calls and also i can use internet.

This problem of incoming calls is ruining all official matters

Replies by vodafone customer care are pathetic and they simply say "Everything is OK"

Request to immediately sort out the issuebr...
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000sghosh
Sep 2, 2021
Sep 2, 2021
This thread was updated on Sep 2, 2021
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Porting SMS blocked

I am trying to port my mobile number from vodafone(Vi) to BSNL. But, Vi is not allowing to send porting SMS. How to get the UPC for my number ?

Jio vs Vi. -- Jio is for economically wealther peoples as it provides only 4G services but other networks are providing 2G/3G/4G services so poor people chooses other networks as recharge plans is cheaper for 2G/3G. If they block SMS services then for people can never port their number...
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