Vodafone India Complaints & Reviews

My phone was lost while travelling in government bus, can you please block my no. [protected]. I forgot my residential address i had given while purchasing. Please block my number.

Thank You
Nirmal Mohanty.
Marathahalli, Bangalore,
Karnataka.

Hi

I activated i-roam free international roaming pack at INR 575 for 1 day on 21 Feb 17 8:47 PM few hours before my visit to UAE on my prepaid number via vodafone website and got this message.

Your recharge of Rs. 575.0 using Vodafone Eshop is successful and your payment ID is HHMP[protected]

After that I called customer care (spoke to 4 customer care guys) and no body seems to be aware of this new pack offer which is there in vodafone website. Infact one guy finally told me that he will reverse the amount as the service is already active on 21 Feb 17 and roaming pack will get disconnected post 1200 Midnight. So he told me to activate again after 1200 Oclock on 22 Feb to avail roaming for 22 Feb.

Bases on this I activated this pack again
at 1:22 AM on 22 Feb just before my flight and got this messages.

Your recharge of Rs. 575.0 using Vodafone Eshop is successful and your Payment ID is HHDF[protected].

Rchrg of MRP Rs575.0 on 22-Feb-17 successful.Tlktime rcvd Rs4.1, STax Rs75.0, AccessFee Rs495.9, New Bal Rs408.69.TransID KA[protected].Dial *111# for a/c info

IR 575 pack is now active and is valid for 1 Days. For applicable rates send SMS IROAM1 to 199.For applicable Country send SMS PACK Country Name to 199.

I landed in UAE but my sim is not registering to either Etisalat or Du network, because the roaming is not activated despite buying the pack and getting the message.

The biggest irony is that the vodafone website talks of activating the i-roam free international roaming pack as per future travel date, but that option is not there, the moment you charge Rs. 575 it simply gets activated immediately when I don't want the roaming service for that day and want it for the next day as per my travel date. So I had to do recharge twice one on 21st Feb then reverse it and again charge on 22nd Feb. In spite of this I am still getting roaming activated for 22 Feb when I needed it most.

Vodafone pls prepare well first before launching such new packs and its a pity that I trusted u and ur website offer and recharged the new i-roam free offer instead of going for regular roaming activation.

I am very unhappy customer because of this issue as I am struck in a foreign land without connectivity, when I need it most. This I am writing thru hotel Wi-Fi access.

Pls help in urgently activating my international roaming as I m struck here without phone access.

Regards
Imran.

Vodafone seller told me to get portability and my caller tune will not be deactivated as my plan for caller tune is for 1 year.
Now after portability my caller tune is deactivated and they are not giving proper response.
They are not picking up my phone from last 1 week. Please help me out and remove my portability from vodafone.

My number [protected] has been blocked by the vodafone company without informing me and i was having inr 362 balance in it. Now they are not refunding me that balance. How can they block my number without informing me? And now they are blaming me that they sent me sms and they call me too but i did not received any calls or sms.

Note:- the company did not send me any message or did not call me for it.

This is to bring into your kind notice that i Sachin Joshi (mobile number - [protected]) would like to request you that i want to port my Vodafone number to some other service provider because i don't know whats wrong with you people. what the hell they are doing i don't know. How come my bill amount is Rs 2552. This thing has to be taken seriously by Vodafone and rectify as soon as possible, Or else i shall port the number and move to other service provider.

Is this the kind of service you provide to your customers.

Before also i have paid them a huge amount of money in regard to that they told me they will refund the amount out of which they refund 1700 Rs and rest is pending from last year February.

Waiting for your positive response.

I tried to recharge my vodafone ([protected]) at 7/11/2016 through my PNB Debit card of Rs.222. this amount was deducted from my account but did not recharge my number. I communicate with Vodafone company more than 5 times and also PNB again and again, but more than 3 months are gone and I don't get refund.

I am tired for your vas charges about content download and service activation, they started without my prior knowledge and you kept adding charges in my bill and everytime you guys blamed me for downloading and activating services but they are doing unknowingly, do you have any option to restrict vas and content download, or these are just fake download doing by vodafone itself to increase bills.
raj kumar sain
[protected]

Our institute RGIPT recently shifted to our new permanent campus in Dist. Amethi, Uttar Pradesh. Here our maximum students, staff, faculty members & their family are using vodafone postpaid & prepaid connection (Total 200+), but here we are not getting vodafone 3G voice & data connectivity in our mobile for few time only one or two towers are come with limited time period only due to which are getting many communication problem in our area, request you to please resolve it as soon as possible.

I have done recharge two times by mistake in same amount 59 rupees through online paytm app. But Vodafone given benefit only one amount other same amount not to given any benefit and not return to customer also.
But that system is totally wrong because loss to customer end only.

Dear sir/Mam,
I am requesting u to plz disconnect my postpaid service as soon as possible.
[protected] its my no
plz take care of my complaints as soon as possible

Regards,
Pranab Maity

Sir / madam

My mobile phone get lost tow days ago . Please block immediately my SIM no.[protected] is this billing card
you have any query call me [protected]this nos

thanks
Karthik nadar

I have space in farm plz contact me for a Vodafone tower.mob.[protected]

Please provide my call detail [protected] bcoz my life is so complicated with this number. .

Hello i am deepak nandwani i had gone to the vodafone mini store address (Telepathy, shop no.4, marol gaon, marol maroshi road, opp. Uttam-da-dhabha, andheri east, mumbai 400059, mumbai, maharashtra 400059)
The store guy is asking me 50rs for doing portability my number is vodafone prepaid maharashtra and i wanted to port into vodafone prepaid mumbai... I asked customer care also they said that it is free of cost and they are forcing the customers to pay money for that... Without any receipt of that 50rs

Please deactivate my 3 postpaid number immediately
[protected]
[protected]
[protected]
i have cintacted customer care of vidafone atleast 15timez..they are not deactivating my numbers and are wasting my time. I am not interested in vidafone at all. please deactivate my numbers permanently as early as possible otherwuse i shall not be paying the monthly rentals charged due to delay in disconnection.

Over a period of months atleast 400-500mb each data refill of 1/2 gb is being wrongly deducted. no refund, no help, nothing. yesterday in one day 500 mb was deducted. I barely use it. i use only 3 apps and wifi.

They theft my mobile and sim, , , , and doing some illigal activities...Please search to vodafone mobile [protected] trace with address. Send to me my ID [protected]@gmail.com Best Regards, sundar

I raise a request over Web Chat for activating International Roaming and amount said for 149 and not detailed about IR pack details.

Later my number has been deactivated on 19th November for the reason to pay outstanding amount as i crossed my security limit.

now Rs:05.50 per 10 KB has been charged and total outstanding amount is 13614.44, when i raised a complaint, now the executive has said to me that "Customer Care and Web Chat Support is not there to help customers in detail", i need to visit the Vodafone store all the time.

By keeping the mistake at their end, they giving a One time Good will gesture discount of 3614.44 for the customer who is using their service for more than 9 years.

My name is Mana and my Vodafone No is [protected].In my bill No 97143184 dt 20.01.17 the mobile internet capping for Rs 650/- which had been discounted every month but in previous month it has not been discounted.
Because of this i am not able to pay my bill and my outgoing calls is barred.
I have already called customer care several times but no positive response from their end.
Initially when i called customer care they told that it is some system error and they will rectify the bill and resend after few days but now they are stating that the bill is correct and i have to pay the full amount.

I was using a plan 1.5 GB data in that I can continue browsing after 1.5 data is over at a lower speed, without any additional charge. One day a representative called and told about a better plan in which i get 5GB data at 666 monthly rental. I agreed for that and later on when bill came i was charged 499 extra saying that it is for extra browsing after 5GB. So the wrong thing happened is i was not informed that I will be charged post 5gb as in my previus plan i can browse at lower speed with no extra charge. Other thing is they said that they can't waiver as I was given message on usage. But the messages they sent are incorrect. I have proof also. when i have use only 50% data the message ame saying I used 90%. Please help me from the day light cheating of customers.