Vodafone India Complaints & Reviews

My mobile is missing in the morning at bus, so i want to blocking of my postpaid sim card ..my mobile no is [protected]..plz kindly requesting u and give the reply as soon as possible.

Dear Sir/Madam,

I have been associated with Vodafone services for last 4 years.
Last month my bill got generated of amount Rs 1500. I paid and gave port request. When the customer representative called and asked the reason. I explained when other vendors are giving unlimited calls in just rs 298 why should I continue your services. Then the person assured me to waive off my next bill. I trusted their words but when this month my bill got generated they again imposed amount of Rs 1100. Why a customer who is using postpaid number will have to suffer these kind of rubbish things just because he/she doesn't want to loose the same number. Is this the reason these telecom providers insist customers to convert their number from prepaid to postpaid so that they can impose heavy amount.

Their customer executive daily calls me and wasting my time in asking the same things. I explained them every time over the call, email but don't see any hope. I am a service class person and cant keep running daily in such things.
Don't understand, Vodafone spends lot of money in marketing and promotions but by doing such cheap things you guys assure customers to join your services. I am sorry but I have never faced such issue with other vendors in my life . I am also using the Airtel and their customer services are far better than Vodfone.

Regards,
Atul
[protected]

I bought a vodafone sim few days ago. I can't send messages to any number including customer care numbers. i can't make a call or make a complaint to solve this issue. i lost my money by taking this sim. i need immediate solution for this. otherwise please refund my money. please note that you can't refund my valuable time

I have been charged 770 saying that I called to 51717 and talked for55.10 mins, that too for Astrology, which is in all the way u realistic. talking for 80 mins is not at all possible without charging Guys please be aware of this kind of fraud, if you face the same problem then complain about this, at least other people will come to know about the same issue...

Hi Team,

I have recently ported my number from Vodafone to Airtel in the month of January. During process of porting, I have used Vodfone network, for which I am supposed to pay Rs. 152.85.

However for the month of December I have done online payment of Rs. 2000, but the bill was of Rs. 1609 only. The remaining amount of Rs. 391 was not transferred back to my account!

Could you please let me know what is the procedure to get back Rs. 391. Or is there any option where Rs. 152.85 can be deducted from Rs. 391 and then the remaining amount or Rs. 239 will be transferred back to my account.

Mobile No. : [removed]
Relationship No. : #[removed]

Appreciate your assistance.

Regards,
Prerna Sambrekar

My number is [protected]
I am filing this complaint against by your executives twice, where a plan for 499/- was being activated on my number on 9th Feb and i was assured that further i will never face such a problem. but it was tottaly a fake commitment where in this 499 Red plan, i was provided 1GB data in billing detail and other 5 GB data was to be provided me as special plan.But after few days i got message that charge was deducted over 1 GB data for the mention number.when i called in customer care, i was being told that Mam, it was fake commitment by executive there is no such kind of plan there.I want to ask if i am filing this complaint, any action would be taken or not. however i will tell you that you guys are supporting your executives and no action never would be taken against them after this worst kind of cheating with a customer to just for money making.Totally shame on you. now i want to port the number but still no calls were received even after so many days porting a request on 6th Feb. if could check your records, pls see how many calls from this number i have made, but still no solution provided. where other service provider are so many offers, your company is still busy to make fake commitment and cheat your customer.feeling so ambarrase to think that you guys are called your customer valuable while talking with phone banking officer but actually the fact is different.i am using this number from 9 years but you have no value for that even your customer got fed up with you and your fake service and still you have no issues. finr, now i am going to clear my outstanding and unbilled amt and pls request to do last favour from your side to port my number with other service provider. BAHUT EHSAAN HOGA APKA MERE UPAR. i was so happy to use vodafone service as well as refer to others also. but truth is something else dear. i know there is no use when a customer files a complaint, because we never know where these complaint goes????? in a dustbin i think. fine have a nice year and year experience with vodafone but pls do me a last favour to port my number. thank you so much.

3 days ago my earlier sim was closed but my new vodafone sim not worked. Then i call in customer care office, they said me to do first recharge. Even after doing that the sim still not worked then again i call in customer care support, now they are telling me that my documents are pending but i submitted it at the time of applying for new sim card.

I accidentally clicked on the OK option for migrate to postpaid on the vodafone app and now the request has been registered. I called the vodafone customer care and they said I'll have to visit a vodafone store for this. I have a chennai number and I am currently in Bangalore. When there is an option to switch to postpaid why isn't there an option to cancel the same request? This is highly annoying. I do not want postpaid.

Dear sir,

My vodafone no. Is [protected]. I had recharged a additional data pack of rs. 250/- for 1gb booster pack on 14th feb, but since then my mobile net is not working properly. I also complained about it to the customer several times and they asked me to restart my mobile and i did it. But, despite of all this my mobile net is still not working proper. And today even the customer care nos. Are not answering my call.

Kindly do the needful at the earliest.

Sir i want to deactivate my number . [protected], it is on my id named nitin bedwal i think someone else has this number . if its issued in my name please deactivate it.

Hi,

My vodafone no.[protected] outgoing services barred without any verbal communication. None of vodafone customer relationship officer called me to communicate that we are barring services for your vodafone number. I am using this Vodafone no. since long & always paid my bill before the due date there is no outstanding amount due on my this no. but due to my other no. bill payment due my services has been barred, for that [protected] no. I asked many times to email me the detailed bill because the bill amount is not accepted by me. I can pay only amount for the services which I had used not for un-used services.

If you will not enable my services I will not pay a single rupee also I will file a written complaint in cosumer court for barring my services when there is no outstanding amount due on my no.

Regards,
Deshpal Vashisth
[protected]

75 rs has been deducted for DOTBOT pls resolve my issue if possible can i get my money back [protected]

I want to recover my deleted message of 18 February, 2017 of time approx 4:26. Pm

Sir, im using vodafone for past 7years, when i have some problem with Vodafone, i would obviously have to contact customer care 121 or 198 service to get resolved with the problem im facing with. But these vodafone people block us from calling customer care. If we ask, they give silly reasons to the same. They say its due to some technical issue or to maintain some query. And they promise to unblock in 2 hours and it doesnt turn up. And they dont even provide offers to the same number. Please do take action on them for this behaviour.. my contact number is [protected] or [protected] and in this [protected] number only they have blocked me. Please do call me regards to the same.

I rechared my vodafone prepaid no [protected] with rs 299/- but talktime balance shown in my A/c is 0.kindly refund the recharge amount.I haven't asked for any internet service.

Please do the needful as I tried with customer care how ever no proper response received. Please find request no which have got from customer care for the same.- ([protected])

Will appreciate early response and resolution.

I have made the request for porting of the number from voda to airtel. Then i got a call from voda that dont port number we are giving you the best offer at 449 is unlimited calling incoming roaming free 100 sms per day free and 7 gb data 3g/4g but till now i dont have any confirmation nor any change of plan. Kindly resolve this issue. Kindly get me this plan or i have to port this number

I have been a customer with Vodafone Postpaid for a quite long while with the number [protected]. I have been making regular international call and used to pay dues on time . This is the first time i couldn't make payment with Vodafone on time. After the due date they have been calling me and shouting at me . Today one of their agent called to my moms number and shouted at her.They have been using scare tactics for the repayment and also as per rule no company should share the credit information of an individual with a third party which they have clearly braked.

They deducted 40 rs after I recharged my phone for talk time and sent me a message stating lifestyle pack is activated. I don't know what lifestyle package is.

This is fraud AND LOOTING OUR MONEY. Without our concern. Every time we recharge they keep deducting. Disgraceful practice.

Please help me get the refund Asap.
Zaine
[protected]

Dear sir
I beg to inform you that im a one of your vodafone postpaid customer.This is my new no [protected].when I see in my bill every month international sms is charged.But I'm not doing this kind of sms.Previously this no is on aircel post paid no.But before some days ego I transfer this no from aircel to vodafone.Again problem is going on.Every day 5 rs was deducted.please sir look into the matter.

Thanks & Regards
ASHIM KUMAR DEBNATH..

I recharged for an vodafone superhour 1 hour unlimited 3G/4G internet pack on my number which is [protected] on the morning of 18th feburary at 1:00 am.the speed given was nearly 80kbps.The day before speed given was extremely good.And now i am very angry at the services provided.I wasted Rs.17 twice that day.This is ridiculous and simply wastage of time and money.I demand this issue to be resolved as soon as possible.And if possible refund me my Rs. 34 in my account. Poor services i must say in the end.!!