Vodafone India Complaints & Reviews

Sir/ mam
my village is network problem hai jisse baat karne ya net chalane me muskil hota hai isle sir se nivedan hai ki mere village me tower lagwane ka kast kare. tower lagane ke liye rent par hamare khet me jamin mil jaye gi. aap ki aati kriyapa hogi
thanku you.

mo- [protected]
vill - govindpur
post - karampur barsawan
distt - ambedkar nagar
pin- 224234
UTTAR PRADESH

Vodafone has been sending messages that services like lifestyle and follo have been added to my number on my request. I have not requested it. They have cut a total of 25+35= 60 rs from my account. This is an absolutely unethical professional practice on their part. I demand a restore of my balance and an end to this harassment. I have deactivated the service immediately, but the balance has not been restored.

Hi my mobile no. is [protected] received bill for month of Aug provided 106 rs is internet charge for use of 26 MB. Up to last moment of release of bill there is no display of data uses in mobile vodafone apps but they provide data uses in bill. in month of July they given more than 300rs for data charge for o[censored]se of only 64MB DATA after complaints then they deduct these amount from bill. I am not using internet from this no. I am using wfii internet. so kindly look this matter even if I used internet then why it not shown on mobile app before bill released. to register my compalaint when I call to customer care on 198 no. on 5-sep-2016 time1220am in night time executive name jitesh gupta was argued a lot and instead of taken my complaints rudely talking without any sense. these are worse executive I ever talk on customer care

I got message on my vodafone number
"thank you for choosing vodafone 3g! As a gift from our end you get 30days subscription to online movies & entertainment on hungama play & hooq worth rs498 absolutely free. Just install vodafoneplay app from http://bit.ly/298CXjA and claim ur free gift. First login on the app needs to be on vodafone network. Tnc apply." at 17.08 hrs.
Then at 18.10 i got this message"
Hello! Movies pack is now active on your number, as requested. This service is valid till[protected] and a 10 days rental of rs.60 has been deducted. Your current balance post service activation is rs.134.96. To deactivate sms stop to or call 155223 (Toll free)."

Even though i had not sent any message rs 60 were deducted from my balance. This is ridiculous.

Dear Vodafone Team,

My Vodafone no. is [protected]. I am using Vodafone from last 8 years. In this month, I received my Vodafone bill and shocked that I have been charged wrongly that 400 Rs. was charged for some ISD call and I have never ever call at ISD call.

My unbilled amount is 1207.17 Rs. and as per bill and customer care representative, I have made some ISD call on this # [protected], which I have not done.

I called at the Vodafone help desk on dated 03-06-16 at 9:05 pm and told them about the case but they have given vague reason which is not acceptable at any cost.

Kindly look this matter and solve the problem on urgent basis.

I hope you guys will solve this problem ASAP.

Thanking You.
Regards,
Ajay Pandey
[protected]

Every time vodafone make bar my outgoing calls and net before generating bill or on the time of generation.some times i am in out of station suddenly i came to know i cant call any where because my bill is going to be generate or generating.what is use of post paid.without any intimation how they can bar my calls.i will make port to TATADOCOMO.
[protected].
gaurav singh

Inspite of my visit to the TTKROAD stores and followed with subsequent frequent reminders, I am sorry that the above phone no.is not yet unblocked due to TRAI regulations which is not applicable since all SMS sent were of personal ones and not commercial ones as detailed at your stores. Pl.restore immediately SMS forwarding in the above no. and advise compliance.

Hi

I am a Vodafone postpaid customer from long. I requested for another Vodafone sim (4G) for using that in a dongle to browse internet through laptop. I requested online and got call from someone named Tanmoy from the number [protected]. He convinced me well and I decided and requested him for a Vodafone 4G sim only without dongle and I have chosen tariff plan of rental 750 rs. I got it on the same day and it got activated after 2/3 days. But as I was not having a 4G dongle, I was not being able to use it. I called up that number again and Tanmoy told me he will look into that matter and let me know. I had discussion with him one week before today, but till today no response. I again requested for a dongle through online and another guy called me up today from [protected] and I told him I need a 4G dongle and he also told he will let me know. I don't understand what's the problem, customer is approaching to them for buying a dongle and they are not at all interested it seems. Can someone please help me? My contact no is [protected].

On 27 aug 2016 vodafone executive collected my document to convert my cell no [protected] from prepaid to postapid.
Promised 3 days but till now i am following up with the vodafone customer care but they dont guide properly.
My prepaid no is disconnected by them but my new card is yet not activated.
Facing problem due to them but no solution provided by vodafone customer care.
Kindly help asap

Hello Sir,
My name is Shridhar Mahesh Agrawal and i have taken a new sim of Vodafone company from my home town that is Bhusawal. Problem is that the distributor has said you will be getting a talktime of Rs 30 and 50MB net balance.
I have taken a sim on 19th Aug 2016 and the sim has been activated on 20th Aug 2016 but still i did not get any balance ...
The distributor name is Agrawal Brothers..
Please take the action against it otherwise i have to take a strict action against it...

Dear Team,

My Mobile number is [protected]. My name is T Prem Kumar, i have requested for reversal of VAS charges and the TAX charged for it.
Note: Docket number is not shown in Vodafone website under my profile.

i have been using vodafone service from Jan-2015 with a plan of E-connect499. i continued with same even when my usage was less. i have been notices that i have been billed more, when i checked its for VAS. When i was alarmed i raised a complaint but reversal is not given completely, given revel was on a particular bill not even complete VAS charges or TAX charged for it.

i had asked for complete reversal from April 2016 as i didn't activate on my own or utilised any of the service activated. several executives spoke but no use, expect my BP raise and my health got spoiled every time i have a conversation.

i am home on medical rest i can send my bank statements as well.i can't pay for VAS charges anymore and i request for the reversal from the APRIL 2016 including the TAX charged for i and the late payment charges.
if not just clear my account i will convert it to PREPAID or i will just port out.

I CANT TAKE IT ANY MORE, I HAVE CHECKED AL MY BILL FROM BEGINNING AND I HAVE BEEN CHARGED FOR VAS. BOSS LEAVE ME HAD ENOUGH, YOUR CC CANNOT TRANSFER CALL TO SUPERVISOR.

I was parches in a sim Vodafone number [protected] at Dehardun UK). My Vodafone sim get lost today in delhi . Please block my SIM no.[protected]. and send all number my mail id [protected]@gmail.com, block my sim card immediately please and confirm the same by my mail id [protected]@gmail.com at the earliest and all number in my sim fwd to my mail id please

Sir
main gulshan kumar, senior assistant, rural engineering department, circle-bareilly, mere number [protected] par [protected] se 03:40 pm par call aayi thi. usne apne baare bataya ki voh mumbai se bol raha hai, aur mujhe jaankari di ki mera mob. no. band hone vala hai. jiske liye mujhe duplicate sim lena hoga aur ye vala band karna hoga. isko karne k liye usne kaha ki mujhe mera atm card number batana hoga, jo maine bata diya, fir usne kaha ki sim band hone ka massage aayega jo aaya bhi. fir unhone kaha ki main 121 number par sim band karne ke liye massage kar du, jo maine kar diya, usi woqt mere atm card se 4999 nikal gaye, maine jab call karke pucha toh bole ki abi vapas aa jayenge par aaye nai, maine bank se mini statement bhi nikal liya gaya, jisme mere rupees k katne ki jaankari saaf-saaf hai.
aapse vinamra nivedan karna hai ki kripya aap mere kate huye in rupees k baare me jaroori kaarvahi kar mere rupees ko vapas mer a/c me transfer karvane ka kasht kare,
aaapki mahan kripa hogi.

gulshan kumar
senior assistant
r.e.d. circle-bareilly
r/o- 68-b civil lines, behind
d.a.v. school, kunti villa, bareilly
pin code- 243001
mobile no. [protected]

I have corporate post paid connection and as part of my CUG325 plan there should be 1 GB data, 600 STD msg, 600 STD minutes calling free.

For last two billing, I am not getting that data in my bill. Also information about data displayed in my vodafone app on my mobile does not match the information provided by the customer care.

According to the vodafone customer support 1 GB data gets used within 4 days of the billing cycle. Where my app does not track same. I have logged two complaints for same. First time the vodafone executive logged incorrect explanation in the complaint and second complaint is not yet taken care of.

This is sort of fraud with customer as the data tacking is not correct and in bill which gets generated shows incorrect amount of the data surfed.

Totally unsatisfied with such big giant in telecom industry. Would never recommend the carrier going forward.

Dear sir ..
I m user of your Vodafone no [protected] ..on my no 248 data pack activated..yesterday i activate your 8rs night pack .when i activate my previous dat pack was eliminated by this ..i m user of last 6 years on your other Vodafone no [protected] ..i never face this kind of problem on that no. .i use monthly and night data as well as ..but i face first time on my this new no...due this i loss 40 rs also bcoz i thought this is only night pack my previous data pack will still on my no ...but there is no data pack on my no on this morning...sir i request while activate 8 rs night plz mention.if you activate this your previous data pack will loss, and when we complaint you tell your company policy at that time .if you already mention this in your 8rs pack i never activate this.help me if you can.thx

I am sumit holding a vodafone postpaid number i.e. [protected]
which i got converted it in prepaid on 4th of march 2016. I had paid 500 rupees as security deposit when i got this number. Today 5 months are gone when i portout it in vodafone prepaid but still i have not got any security cheque or cash from vodafone company. I have visited at Vodafone store 5/6 times but still i haven't got any response from vodafone company regarding my security. please solve it as soon as possible. Else i take any further action.
Name sumit from indira nagar, village pundri, distt. Kaithal, haryana

My number [protected] is not working since past a month now and inspite putting several complaints no one is bothering to solve my problem. They arent even bothering to call me. I have requested then through mediums of twitter and email already several times to call me on my international no (+[protected] but they arent bothered. I have following demands now-

1) My number [protected] to start working immediately without any delay.
2) Since my number has not been working for past one entire month my entire one month bill should be waived off.
3) i need to recieve a call from vodafone executive with an apology straight away ASAP without further delay.
4) i want the email id of vodafone india's ceo as he needs to know the way his customer care operates.

Regards,

Rishi Katakia
+[protected]

I recharged my vodafone no. through paytm for Rs.65 . Talktime i received is only Rs.0.01 !!!What is wrong with you Vodafone?? Rest of the amount was deducted as access fee and S.tax ...I want my money back. At least mention against the plan what and how much it is going to cost for access fee and all that useless stuff. Moreover the recharge is valid for only 6 days.

Sir, I have paid my cell post paid bill on 01.09.2016 for Rs.250/- thru Net banking. Ihave tried for 3 times, for first 2 times the system shows msg transaction was failed. Then again I have tried and paid successfully. But in my a/c. was debited by 3 times for Rs.250/- each totaling Rs.750/-. The three transaction details are as follows :

1) Vodafone Mobile No : [protected]
Account ID : 50437824
Payment Amount (Rs Ps) : 250.00
Payment Date : [protected]:31:59
Transaction ID : GCBI[protected]
Payment status : FAILED

2) Vodafone Mobile No : [protected]
Account ID : 50437824
Payment Amount (Rs Ps) : 250.00
Payment Date : [protected]:30:34
Transaction ID : GCBI[protected]
Payment status : FAILED

3) Vodafone Mobile No : [protected]
Account ID : 50437824
Payment Amount (Rs Ps) : 250.00
Payment Date : [protected]:33:57
Transaction ID : GCBI[protected]
Payment status : SUCCESS

My Bank Transactions are given as follows :

01/09/2016 TO TRANSFER/[protected]/VODAFONE//INB - TRANSFER TO A/[protected] 250.00 11809.49 CR
01/09/2016 TO TRANSFER/[protected]/VODAFONE//INB - TRANSFER TO A/[protected] 250.00 12059.49 CR
01/09/2016 TO TRANSFER/[protected]/VODAFONE//INB - TRANSFER TO A/[protected] 250.00 12309.49 CR

Kindly do the needful and give the credit to my account.

I have a complaint regarding network issue but when i call to customer care they first time transver my call to postpaid department and then when i call them again they said u have issue regarding call divert but my problem still presist 3 time when i talk to senior they said call to 199 .. i am very much dsattisfied by the customer care service ...