Vodafone India Complaints & Reviews

Address: Kokrajhar, Assam, 783370

Website: indian consumer complaint

My number was suppose to convert from postpaid to prepaid a week ago but still my number is postpaid and not only that the person in the help desk was not very helpful, he was the person who was suppose to activate my prepaid sim card, he did not even bother to explain anything to me, kokrajhar vodafone office near don bosco school. Hope, action will be taken against him.

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Address: 678762

I am John km it's my Vodafone no +[protected] . Already main times i have informed you through call my main balance deduction compliant . Whe i am opening my Moblie internet connection automatically activated in my number more subscription pack and taken a huge amount from account. Every times you are saying you will refund the amounts any way till now i did not get full refund . Now i have a only one way i want to take a other network opreater now i am also using one idea SIM its have no like this problem. If I have use any service or i requested for a service i mean if i am choosen for a service and I am willing for paying money ... otherwise for what sir i am paying money ... it's very difficult for me ... with out internet i can't deals my personal or official works ... because of this problem i have no cash for wasting so i closed my moblie data at the time also there have some more subscribe pack actived and taken main account balance ... it's very painful and difficult for me ... now i try more time for calling customer care but call is not commenting to your excutive. .. kindly do needful ...

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Address: Bangalore, Karnataka, 570037

I recently bought a prepay sim to use internet. Suprisingly, the 4g speed is ranging in between 80-110Kbps. See the below screenshot. Also, do see that the signal is full and I live within the Bangalore city not outskirts. I am shocked to see that such a big company show false ads to promote their products. I was better with Tata 3g. Will switch back again to Docomo.

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Address: 600034

Hi Sir,

In March 2016 I came to India from Germany for 3 weeks vacation. I have activated 5gb internet pack of 700 rs & a roaming pack of 75 rs through my vodafone app for my corporate postpaid sim. On march 27th i went back to germany. march month bill i got 1500 and i have paid it. in april month bill i got some 3000 which had 1800 as international roaming charges and 2 packs data & roaming still showing in my bill. The same happened in may bill. I have sent many mails to corp care but finally they gave only 300 waiver. There is no explanation on why they didnt send any reminder/notice about my internet pack renewing after march.

Now vodafone chennai goons are calling my friends and torturing. I have called the given contact number many times and every time they behave very badly. Simply they are saying i am in abroad and earning more money and why cant i pay 7000, its a simple amount for me like this ... even lady consultants saying the same. Finally my friend gave my wife's no who is in india with 5months kid. They have called 20 times in 5mins. When my wife said the kid is crying, call me tomorrow, even though those goons did not listen, simply asking to pay the money.

I have got 2 legal notice mails in my mail, i told them i will come to india in October and will check with you. But they did not even listening then I said as you sent legal mails already proceed legally. they are not answering this and saying I have to pay the money in 30mins... I spoke to them in call from germany standing out of my office for more than 1hr in mid summer here. Got severe headache but those people did not care even other than asking the money money

If my complaint is going to be registered then please help me

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Address: New Delhi, Delhi, 110027

Pls note I complaint to vodafoan customer care nodal office appllete authorities for last two and half years regularly they always informing me through telephone and through mail complaints resolve in two months and after two months same reply from the company when I ask for refund of all rental charged for 2/5 year then then no reply from their side.so refund all rental charged by company for 2.5 years.

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Address: New Delhi, Delhi, 110057

Vodafone has arbitrarily blocked my number[protected] with the reason that my number was used for telemarketing and I'm not registered as a telemarketer

But this is a personal number and I've had it for over 10 years! When I called customer care they said they can't help and I should write an email (to which I've got no response)

I'm stranded without my phone as I cannot bank, pay bills or do anything.

This is really infuriating and the lack of service and training that Vodafone's customer care execs have makes it worse.

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Vulgar calls coming from [protected] to my wife on [protected] from past four days. The data provided above is input search from net. He use to call my wife when I'm in office. Call comes around 8 am to 9 am in the morning. My wife is in fear on seeing unknown mobile number on the screen. I have called him at around 5 pm but he refused to talk to me.Please do the needful.

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Aug 26, 2016

Updated by chianti saha Please update my name as chiranjit saha and my number is [protected]

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Address: Mumbai City, Maharashtra, 400014

I mrs Asha kumar jumpal was traveling abroad hence carried my mobile incase of emergency phone calls but without my knowledge as per vodafone co. my net facility was active which I didn't access at all.I traveled to Russia for two days and they billed me for rupees 81000/- Internet service as mentioned above I never complied for since then I have been harassed to pay unnecessary Amount as far as my knowledge goes if we exceed certain data usage they Automatically disconnect service secondly even if we travel out of city they need our authorisation to activate service in which case I never did.mobile service provider are very smart in making fool out of people.

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Address: 560102

Website: VODAFONE INDIA

I have raised a complaint regarding network issue for my number [protected] on 10.08.2016 complaint no[protected] and I was given the date 18.08.2016 for closing the complain even after 8 days have passed and despite hundred's of call to your customer care executives they respond that complaint has been escalated to higher level. If you are not able to resolve it please let me know I will change my service provider. Being a corporate customer for 9 years this is what I get as an reward for being with you guys .

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Address: 411011

Website: www.vodafone.in

I have mistakenly recharged to wrong number instead of my number through the Oxygen Wallet. But even though after contacting Vodafone Company they do not help as i have recharged through online mode and doesn't have solution for it!
This is disgusting even their executives hangs up the call. I didn't asked them to refund my amount of Rs.297.00 but just to revert the recharge over my correct number. They don't have the facility as they say, you have done recharge through online mode. This is so poor service as they doesn't have facility to revert back the process.

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Address: 737135

Website: consumer complaints goog

Dear sir /madam
This is compalain regarding my prepaid vodafone service no. Mobile no.[protected] in the name of saran sharma

Pls. Check there is call charge of 40 rs. Deducted from my balance. Which is not my call and its not showing even in my mobile records on screen (Whicjjh i have shown to the vodafone agent in ranipool, gangtok sikkim pin code. 737135)

I am very sure that this is not my call which is charged deducted from my acount 40 rupees

I would like to request you to refund my 40 rs. Balance in my vodafone service no.[protected].
You can check for that calling the number which international call is charged to me the no.[protected]. Idont know this country, this no. And this person.
To confirm you can call this number and can ask from him that if have called this number and or this number owner knows me or not. If this person tells you that he knows me or i have called him you can charge double amt. Plus call charges to my acount of mobile no. [protected]

Pls. Do needful urgent and send balance 40 rs. To my acount.
And please check your system and the prson who does mischive of this act please punish him her or correct your computer system.
Thanks / regards
Aran sharma

+1 photos

Vodafone India customer support has been notified about the posted complaint.

Aug 26, 2016

Updated by Anil Gulabani ConsumerComplaints.in › Vodafone India › Vodafone India — Charges deducted for call ( we havent made that call )
Vodafone India — Charges deducted for call ( we havent made that call )

1 Review
Anil Gulabani on Aug 26, 2016
Mark as Resolved

Phone/Mobile Number: [protected]

Dear sir /madam
this is compalain regarding my prepaid vodafone service no. mobile no.[protected] in the name of saran sharma

pls. check there is call charge of 40 rs. deducted from my balance .which is not my call and its not showing even in my mobile records on screen ( whicjjh i have shown to the vodafone agent in ranipool, gangtok sikkim pin code. 737135)

i am very sure that this is not my call which is charged deducted from my acount 40 rupees

i would like to request you to refund my 40 rs. balance in my vodafone service no.[protected] .
you can check for that calling the number which international call is charged to me the no.[protected]. idont know this country, this no. and this person .
to confirm you can call this number and can ask from him that if have called this number and or this number owner knows me or not . if this person tells you that he knows me or i have called him you can charge double amt. plus call charges to my acount of mobile no . [protected]

pls. do needful urgent and send balance 40 rs. to my acount.
and please check your system and the prson who does mischive of this act please punish him her or correct your computer system.
thanks / regards
saran sharma

Charges deducted for call ( we havent made that call )

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Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Related Complaints
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Vodafone - call history of prepaid mobile number [926]
Vodafone - Details of mobile number [838]
View all Vodafone India Reviews

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Address: Chandrapur, Maharashtra, 442401

I am submitting complaint against Vodafone India for the Bogus Billing and Activation of plans. it start with vodafone tele marketing calls for Internet plans.
we received the calls from vodafone so many times for Internet plans but evey time i told them that this plans are not applicable for me beacuse my handset are not compatible with internet. but also vodafone india activate the plans and making bogus billing to me.

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Aug 26, 2016

Updated by Vilas Ee compliant will be also accepted by vodafone india and process in resolution.

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Address: 400077

Website: www.vodafone.in

Hi,

My Number is [protected]
I have been trying to get my issue sort it out from long time, but due to poor customer service of nodal desk also, My problem isn't able to sort it out, right now couple of minutes back spoke to your nodal desk office, first of all every time i have to explain the issue to everyone and than say you will get the reply. Which i dont get it, so i asked nodal office madam to drop me mail acknowledging the same that within how many days my problem will be solved, and she refused to do it, and i asked her to transfer the call to senior.

She started wishing good day and was about to disconnect the phone without transferring the call, so i lost my temper and shouted at the madam, and she disconnected the phone which she wanted to do eagerly as you guys can not solve the problem.
I am done with your wonderful customer service, i dont want to continue with vodafone anymore hence sort out my issue if you wish to or let it be the way it is.

Thanks for your worst customer service.

Vodafone India customer support has been notified about the posted complaint.

Aug 20, 2016

sajalsharma's response All service deactivate on my number [protected]

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G

gautamhitender

from Delhi, Delhi

Aug 26, 2016

Dear Sir,
I have Recharge a Data Pack As Per Received by Msg according send Vodafone service but til date i have not received my recharge value of data pack.
My Transaction ID DL[protected] as on date 13.08.2016 and my Cont No: [protected],
Kindly Take Immediate action

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S

sajalsharma

from Gurgaon, Haryana

Aug 26, 2016

All service deactivate on my number [protected]

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S

shiz

from Thiruvananthapuram, Kerala

Aug 26, 2016

We are leaving in the pune Nda road sufering from the network or range problem please try to solve our as soon as possible or else i will try to put case on company and influence the people for not using u r srvices.

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Address: Budaun, Uttar Pradesh, 243635

Website: www.vodafone.com

A techenecian called as lovely, he is a alcoholic and drink alcohal at tower placement aria with care taker of tower so owner is very tourchered, so i request to you please dismissed above both persons, sir social structure being disturbed by the activities above both persons

Your obedently
Shelendra kumar (Owner of land)
Vill. Or post - baxena, tahshil - dataganj, disst - budaun u. P.
M. No.- [protected]
[protected]

Vodafone India customer support has been notified about the posted complaint.

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R

R.A showreels

from Basi, Punjab

Aug 26, 2016

Sir mein vodafone ki sim prepaid se postpaid karvai 2 din ho gaye hai abhi tak activate nahi hui kisi ko emergency b ho sakti hai i want reply fast

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Address: Sonipat, Haryana, 131001

Dear team,
I have many time complaint to customer care and Vodafone store.l have regular uses Vodafone 3g but last 4-5 months not use 3g internet and recharge 3 g pack internet speed is very slow 111B/s something no any solutions in my problem
I have mantle harassment . company is very bad service provid kindly resolve my query .
Thanks
Pawan
[protected]

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Aug 19, 2016

1981's response Deactivation of flash message re question given two times, still i got the messages. pls kindly activate my requestion and i need the rental as as per my plan. kindly send the compliant number for me.

Aug 20, 2016

dharmenda's response mobile

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D

dharmenda

from Lucknow, Uttar Pradesh

Aug 26, 2016

Mobile recharge no [protected] balance deducted but mobile not recharge topap 28 17/08/201 62.42 pm airtel money gatway transaction id[protected]
and comstumer care is not seporte

Dharmendra srivastava
[protected]

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1

1981

from Mumbai, Maharashtra

Aug 26, 2016

Already two times i spoke to customer care for deactivation re question.that day he told to me with in 48 hours your compliant will clear.Still i have got the flash messages.

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I getting Vodafone service error: 0x5 on my mobile screen in every minute they have 2 option one is ok and another is cancel, i do every things but they have no response what can i do, i don't understand so plz help me.
I have already deactivate FLASH service through SMS and also in my mobile setting.Now i have got irritated. now please tell me what will b the next step as i am planing to change the number because of this .

Thanks & regards
Shahnawaz
+91-[protected].
Delhi.

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Address: Surat, Gujarat, 394270

Hi this is to inform you that on 2nd august 2016 i have made one online recharge from vodafone, of Rs 500..and it was not successful but money deducted from my bank account. The very next day i called at vodafone customer care number they told me that it will return bank within 7 days..still today i didn't get the refunded amount..
On monday again i called them, they told me to give me the transaction id, and the money will be returned within 1 day ..still today no one from Vodafone customer care called me or nor my money refund..
I am giving you my details of that recharge
Mobile no : [protected]
Account ID: o[protected]
Payment Date:[protected], 21:01:38
Transaction ID: GCTR[protected]

I am really disappointed with their service. I will tell everyone about their bad response.

Sep 26, 2016

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2016

Vodafone India Customer Care's response Hi Deepa,

Sorry that we gave you a reason to be upset with us. Our executive will be in touch with you.

Regards,
Vodafone India

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Address: YSR, Andhra Pradesh, 516329

Website: www.vodafone.in/home-andhrapradesh

I wanted to switch my mobile (No:[protected]) network from Vodafone IN to airtel. I went to airtel store on 16th August and submitted all the necessary documents along with UPC code.

On 21st August, 2016 I received a message from the vodafone that " Your porting request has been approved and the same will be processed by 22nd August".

Today is 25th August, 2016. Still, they did not do the needful things and Still I did not get my network switched from Vodafone

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Address: New Delhi, Delhi, 110017

Website: www.vodafone.com

Hi Team,

I am Vodafone user from my past 7 years and recently i switch to
post-paid from pre-paid.

This is in regarding that on 10th Aug'16 morning around 10 am i
enabled my cellular data and open the IRCTC app where i want to check
the live status of a train but when i entered on IRCTC app it's
showing loading and loading only as internet speed was too slow, the
loading duration is about approx. 1 minute. Then i decide to better
off my cellular data as i am unable to check the status of train.

Suddenly i received 1 pop message where it was showing last session
usage approx. 36 MB used. I have also a Vodafone app in my mobile then
i login Vodofone app and found that Rs 149 is unbilled amount.

Then on 10th Aug'16 i contacted at Vodafone customer care and told
them whole incident and as per them they ask me to wait till bill
generation, they also assured me that i don't need to worry as i will
get waiver of the same.

I want to know is it a joke or what? How can Rs 149 can be deducted
for1 minute for only surfing purpose.

The same has been charged in my e-bill which I received it today.

Looking forward for your support.

Vodafone India customer support has been notified about the posted complaint.

Aug 24, 2016

Updated by summitsethi01 Money deducted Mobile Number : [protected]

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Address: 600034

Website: vodafone.in

My Mobile # is [protected]. This is a FULLY BLOCKED NUMBER (DND) but once a while I get unwanted & annoying SMS from some teleMarketers & I complain promptly by sending the requisite SMS as per the standard format to 1909. I also get the confirmation that the complaint is registered & action will be taken before a certain date; but after that the only feedback is an SMS that states that you tried to contact me by phone & couldn't which is a TRUE LIE!. The SMS also states that I should contact 199 for feedback which is a sheer waste of my precious time!
Recently I keep getting unwanted SMS from one particular company Riya Impex Pvt. Ltd. & no action seems to have been initiated against this company. For ur info.' I am not their customer!
Refer my SMS complaints to 1909 & penalize this company to the maximum possible extent WITHOUT ANY FURTHER DELAY. Confirm the same by calling my # stated.

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Vodafone India Complaints & Reviews

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Vodafone India reviews & complaints page 650

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