Vodafone India Complaints & Reviews

Hello,
I was using vodafone postpaid no. since 2011 ([protected]) in gujarat region and now I got transfer to Vijayawada(AP) and I done portability for the same.
before that I paid all the bills for gujarat region and now in my first bill of AP vodafone region which having pending amount around[protected]/- of gujarat region as I paid each and every bill.
After calling both the customer cares they dont have proper explanation on this.
So I think on the name of portability and shifting they cheating people.

Regarding my vodafone number
Vodafone charge me for internet which i m not using its happening from august every time i recieve the bill the add charges for internet, even i sms for stoping the service still they charge me every time
I called to the customer care they told they are goin to waived the charges but still they dont waived from beginning please do the needful.

I m using a Vodafone number from many years, two of Vodafone representative visited to my shop and sold me a post paid sim card telling that its a very good plan which was really good with the rental of 299 Rs, so the trust what i have on Vodafone i have purchased 5 sim card by giving them 2500 rs which was told me that 500 is the activation fees . and gave me a prepaid sim card by saying that it would get activated in 3 days . i have also given my documents to them which i have mentioned that in a police station . but now he is not answering my call neither replying my text, when i take a look on a sim card it was a prepaid sim, i have complaint about this in Vodafone head office but still i didn't got any assurance neither revert . he told me his name was vijay
and his phone [protected] . please help me and get back to me on this scam . kalpana goswami [protected] .

I had received a call from Vodafone saying that they ll give me a corporate offer of RS 299/-, which ll have the following benefits

- 700 local/national mins

- 1 GB 3g/2g data

- 200 National sms

so that I decided to port from Airtel to Vodafone and after all the procedures yesterday(07/09/2016) it got activated, but with an entirely different tariff plan which is not at all worthy for me .I called customer care twice and wrote to corporate team since it is a corporate plan but it seems like no one really cares about it.i have not received any call or message regarding till now.

so I request you to resolve the same as soon as possible

mob no:[protected]

Hi,

All our family members are using Vodafone services since long time; recently when I was checking messages from my family members phone, they rarely check Vodafone messages due to many unwanted offers/messages from them, I found they have activated "SILK Package" on one number and "VOD Mania" services on other and were deducting money on weekly 35 INR and monthly 90 INR respectively since few months. When I inquired, none of my family members are aware of these services, nor used it and also not aware of money deduction. There is no "SENT" message request from either of the phones.

After inquiring with customer care, they said it was a "FLASH" message request which will popup on your mobile screen and ones selected the services will get activated - NOTE:- None of my family members are aware of activating these services. First the customer care refunded only one deducted transaction for each phone, even after escalating till the "Nodal office" they only did for one Month and the previous months.

I sincerely request consumer board to ensure all my stolen money to be refunded and also an awareness campaign for the "FLASH" messages as I'm sure we are not only the one family from whom they have did it and also not the only two numbers who have requested for refunding money.

For further clarification, I could be reached at [protected]@gmail.com.

Thanks.

Dear Ashish / Reena,

I am Hitesh from BASF (corporate customer globally) and having mobile number [protected].

My mobile number service is barred due to second address verification negative.

Same address we have other mobile numbers even mine as well.

[protected] - Khema Patel

I had contacted list of people who can not bring solution to my number.

1. Vodafone store - Naroda
2. Vodafone store - Stadium
3. Nodel desk - Chirag Makawana

Even You people are not responding on calls as well and not to pick on calls.

You have to bring back to basic and help customer to support and closed complain on priority.

Recently I have received bill however not got the solution.

In current scenario I am request to start in my number next 24 hrs by completing whichever formalities do from your end.

Regards,

HITESH
[protected]

Hi,

I have a Vodafone Corporate Postpaid Connection (Mob No: [protected]) which I have been trying to deactivate for the past 4 months since I am no longer in India. I would like to clarify that I have not used the account over the 4 month period and all outstanding bills for services availed had been cleared from my end. Yet I am getting billed for my monthly rental charges. It has been 4 months now that I have been trying to get the connection deactivated. But since it is a corporate connection, the Vodafone store personnel insisted on me sending a mail requesting for deactivation from my registered mail Id. At that time, I had explained to the store manager that it would not be possible to send a mail from the registered mail Id as that was my official mail Id and it had been over 6 six years since I quit the company. The manager had advised me to stop using the connection permanently and that after 3 months, it would be automatically deactivated. This does not seem to be working as I am still being charged the monthly rentals without even using the connection.

Kindly advise me on how I can resolve this issue and deactivate the account at the earliest.

Today I was clearing my spam box of my email and I show legal notice from Vodafone. My number was [protected] and I need to pay amount of 3000+. I don't have any problem to pay amount but 15 days before closing my number Vodafone was having 500 advanced money. In that time I asked them to close number and return back my money. They said if you want will resume your service again and I accepted but in my place Vodafone signal is very week so again after 15 days I requested them to close my number. So number got stopped and today I can see I have to more then 3000..

I am requesting to stop legal notice and let me know the way to pay right amount.

Mujhe ek msg aaya tha ki aapko offer milta hai iss app ko download kre nd free mai online movies, entertainment etc dekhe 90 days tk.. (Welcome to Vodafone 4G ! As a gift from our end you get 90days subscription to online movies & entertainment on Hungama Play & Hooq worth Rs1494 Absolutely FREE. Just Install our Vodafone Play App from http://bit.ly/298CXjA and claim ur free gift. TnC Apply.).. bt mene download kra ye app bt wo data on mai chl raha tha data band krke nhi chl raha tha ohhkk then uske baad msg aaya... (Hello! Vodafone Play Service is now active on your number, as requested. This FREE service is valid till[protected] after which it will get deactivated..Data charges apply. To deactivate SMS STOP to or call 155223(toll free).)... ye fir mene try kra bt nhi chala so please solve my problem...

Hi Concerned,
I am Ekta Tripathi, using Vodafone postpaid connection on my both Sims, whereas one of my sim is used by someone else and who knows my details. He is using this number [protected] unauthorized way. I have called many times to executives and asked help to block this sim but somehow this sim got actively activated without any information. I request you to please check case filing complaints in your documentary. This is so frustrating and a kind of harassment I m feeling. That person had used above mentioned sim in consecutive months and postpaid bills not paid. Now from 2 days I am getting notification that if due amount has not paid, my other Vodafone number will be disconnected. I m bearing problems because of noncooperation behavior of voda-customer executives.

Hi,
I have vodafone postpaid number, i have sent text STOP to 1925.
But they have stopped mine internet services completely, all data gone.
Then i sent START again, by hoping that i will get mine data back.
But neither data was received nor they are giving data in future bill cycle.

I have complained about it, they saying that you have forcefully stopped it, we can't recover it.They don't have recovery option if any customer did anything by mistake.

Any suggestion?
Contact details : [protected]

Thanks
Rajneesh

My vodafone no [protected] which is from up west circle was working fine but suddenly it was deactivated then visited to vodafone store in bangalore to reactivate it but they denied and and advised me to visit up west circle vodafone store which is approx 2000 km from here. Is it my fault my sim was deactivated. Kindly reactivate it.
Can contact me on my alternate no [protected]
Name harish sharma
Email id [protected]@gmail.com

I am from Bangalore and my Vodafone number is [protected].

I have taken a replacement SIM as my existing SIM got damaged. I have submitted all required documents to the nearby Vodafone store and they told me it would be activated by next 2 hours. It is 24 hours now, still the SIM is not activated. The Vodafone store from where I had taken is also closed today.

This is very unexpected how Vodafone is handling things with customers! Now what should I supposed to do? This is ridiculous.

Correction for my office address and bill details sent for my permanent home address please

Office address:

Department of posts, india
Post office
D. No: 115/152
Edayapatti - po
Thumbal (Via)
Salem - 636114....

My bill has again come for 4545 inr, from last 3 months i am paying this huge amount, i will not pay this time either you close my sim or i am throwing it off and going to consumer forum.
On my no unlimited internet pack of 20gb for 2050 inr is activated from last 3 months which i am not even using.
I have requested to stop this pack 2 months back i have sms with me that pack is stopped still it keeps on adding my bill, customer care people don’t help.

Please take care oft this on urgent basis, or i may have to go social and other ways, but this time i am sure i am not paying the bill this is nonsense, how stupid you people are scamming people.
I will take this thing to higher people and get this scam in front of all people.

I have been 4000 inr every month for internet plan which i never activated and used, these people are fooling alll the time the pack is stopped then they add in the biill, and they stop outgoing i[censored] don't pay the bill, what kind of harassment is this, i will take this to every social media page and let other know the scam vodafone is running.

Mr mobile number is [protected]. I got a sms from vodafone and they informed that Fashionbunny service is now activate on your number as requested. Rs. 35 is deducted from your balance. I don't know abcd about fashionbunny and I never tried to active any service. When I talked to customer care number they informed me that a download charged is deducted. I checked no download is done or in progress.
This is cheating doing by vodafone. No response from their customer care executive even they don;t have primary knowledge of telecom service and rule. I will try to register my complaint to TRAI but know the TRAI will not do any thing because our system is fully corrupt.

I recharged a Internet 3G pack of rs 147 as I recharged my Internet was not even working on E.I called customer care on 05/09/2016 they asked me to check all d settings on call which I did.the agent told me jst restart ur phn ur Internet will start working but it did not so I called back again on the 06/09 so my call was transferred several times to different departments inspite of telling that I don't want my call to be transferred.I want my refund back because am using vodafone since last 10 years but from last 1 year I was not using Internet on Vodafone.This time unfortunately I recharged and the worst experience I am having with Internet and worst customer service.198 is known as a complaint number but it's useless.The worst customer service ever seen.

I, deshmukh dilip sahadeo pre-paid connections on mobile no : [protected] lost my mobile with sim card on 6/9/2016 at 9.00 p. M. Near pant nagar market, ghatkopar (E) mumbai 400 075.

You are request to block my sim card immediately & further close my account.

Yours faithfully
Deshmukh dilip sahadeo
Bldg. No. Oq a-1/15,
Best officers qtrs
Ghatkopar east
Mumbai-75
Mb [protected]
Email [protected]@yahoo.com,

I am mukesh kumar and i have vf postpaid no.[protected]. I misplace my phone tomorrow and i have new sim issued by vf store kotkapura. I am submit all proof tomorrow but my outgoing call is stop. Today i am visit three time for start outgoing calls but they are not solve my problem. Please start outgoing call for no. [protected] early. Other no. Is [protected] thank you

Dearteam,
I am writing this to let you know that over the past one week i am struggling a lot to fix my basic international roaming service to my mobile. I emailed to nodal, i emailed to appellate everyone. But this seems like none bothers about the customers pain and issues and the issue still persists. The support people are driving the same wheel everytime by taking me through with the same steps almost 100 times. But none bothers to look at the exact issue happening at vodafone side. I have given up my hope and trust on vodafone. This enough and enough and people are testing my patience here. Not sure if this complain will help me to give a resolve by i am completely helpless here as i am at abroad and cant do anything. Request you to please take a look and instead of driving the same wheel, please get the team to look into the exact issue and give me a solution. I am completely lost my hope and trust on vodafone by such an unprofessional service.