Vodafone India Complaints & Reviews

Hi,
My Name is Amit and my number is [protected]. I want to say that I am very frosted with Vodafone. I feel it’s a big mistake to choose this service. Such a kind of pathetic service making me irate and beggar for my rights. Sometimes I think should go to consumer court or port the number. I don’t have time to always arguing knowledge less and unskilled customer care agents.
1. I am paying bills without reviving bill.

2. Barred outgoing and internet frequently.

3. No one assisting after raised complaint in incoming calls or outgoing calls so many time .

4. So many disturbances in network.

5. Calls drop very frequently.

6. Request again and again but agents are not entertained.

7. Unwanted service activated automatic and need to pay. I am getting bills so not able to check.

8. Bagging for waiver and every times.

9. But not getting genuine waiver after promise.

I am dam sure this email won’t be useful for me. And issue won’t be resolved so I requested for PORT my number. Every time I promised from Vodafone employees.

Have been facing Vodafone signals issues, network is intermittent in my apartment Phone displays No Service and have to move around in order to get signals. Signals goes on and off in this particular area. In some of the places it shows completely No Service. Needs tower installation at Sarjapur Road, behind Reliance Digital, near Saul Kere lake, Bengaluru

These thieves, and frauds, filling their pockets by stealing from their own customers. Some 35rs have been deducted from my account without my consent. Against some vas " fonemasti". These frauds are worse than anyone's imagination, as they are not even deactivating this vas. They would even sell their mother, if they got a good price. I want my money back, its hard earned, not stolen, which u thugs do.

I was deleted all my mobile phone number unexpected there is no mobile number for my cell phone this reason I am not calling for my family members and my friends so I want to needs to be my mobile phone number called detail it was very help full for me you give me the details of my number I collected my all friends and family members mobil numbers I wants get my all number

Vodafone activated silk pack activation without my permission and deducted Rs 99/- from my balance. When I lodged complaint on number 198. I was told to block pop ups. And told me the amount will not be refunded . I checked settings, pop ups were already blocked. Hence I was cheated. My phone number is [protected].

Their collection team is sending me the notices saying that they would take legal action against me. I have already made the payment for the services which i consumed till end of the june 2016. But still vodafone charged me for july aug month and put some additional charges including the services taxes, late payment fee on the bill of the month during which my sim card not at all active. As i am currently out of india, they are forcing me to reply them again and again.

I know i faced vodafone in past as well and they are the worse service providers in india - as per my personal experience. Because i have been communicating them regarding closure of my services still they took time to close it..

When i was in delhi their network was really bad that point of time as well they dint solve the problem.

Now what i want finally from them is that they can atleast do not ask me after the june charges which i dint not use. I get my connection closed after june still they are charging around 400/- which cost me my bill amount to 1100/-.

I have paid them 700/- already. Now i am unable to pay this 400/- which they charged unnecessary.

This is the worst mobile network with the highest possible charges for internet, calling, international and std calls. Pathetic customer service laughable attitude of store workers in jb nagar store (I'm calling them workers not executives cause that's what they are like workers lifting heavy weights i'm sure workers will be insulted by this cause even they are better than these people) first thing they do is to try everything possible that you get a postpaid connection and then the patheticness goes to the highest level and network and data connection falls to the lowest level. This network needs to be kicked out of india for good.

I am budhram mobile no. [protected]. Getting worst service ever by vodafone and customer care executives are also have poor talking sense. I was requested for mnp from vodafone to airtel on 9th september'2016 and i got sms from voda that your application is approved for mnp. We will shortly communicate the date and time for the same. I was also paid my all outstanding and current outstanding is rs. -82.00. And today i. E. 14th september'2016 i got and sms, which is saying that your application rejected due to not clear outstanding. How is it possible.

After all this i called to their customer care for getting solution. But they are talking rubbish. They dropped my call and asking for mnp again they are offering different offer to me for retaining. When i asked them to do something for my rejected application. They simply said to me, go to airtel store and apply again for mnp. It is some kind of joke for me. I have to take special off from the office, than i will go to airtel store again and apply the mnp again. They are doing harrasment of their customer on regular basis.

I have recently ported from Idea Cellular to Vodafone owing to new RED plan for Corporate. I get 2500 minutes and 4GB Data under this plan.

However, from day 1 there has been number of issues that have been happening:
I am located to Magarpatta city, Cybercity, Pune and never been able to connect to Internet properly. I have raised complain on 23/08 - number[protected] for this issue and was assured for action. This ticket was closed by Team without resolution on 29/08 and i had contacted the team again to rectify when they raised another ticket.[protected] which is open until now.
So far no resolution has been given and i cannot even connect to basic 2G services while being in office.
Today the internet again was fully down when i called to the customer who kept me waiting for around 30 minutes and finally after too much struggle says it may take 5-6 months before this will be resolved.

While selling much assurance was given to me for the coverage and network which is totally false. I asked for porting and i have been said that i cannot port my number until 90 days leaving me to bottle neck situation.

I am highly frustrated in this record seeing no resolution as well as extreme poor response in terms of care from the company where there is no process nor any assistance available to customers.

Please help me with this !!

Http://vodafone.intelliresponse.com/index.jsp?requestType=NormalRequest&source=1...⇄

The above link talks about how one can change the ownership.

https://www.vodafone.in/documents/pdfs/Ownership%20Request%20Form.pdf

The above link allows you to download the Ownership Request Form

Unfortunately, none of this happened in my case. My 4+ years old prepaid mobile number [protected] has been been issued to someone else.

The prepaid mobile number has been with me for the last 4+ years. The number was active until July 28, 2016, when I suddenly lost network and got a SIM registration failed message.

After the unfortunate happened, its been emails and phone calls to Vodafone, from Customer Support to the Nodal Office.

Nothing so far.

Ms. Mehra

My mobile no. [protected]. My plan details 199/- pm (600mins local+std, 400 message) since last 2years, i don't active the any services but the company added per month extra charges on name of any services without any reason, i have 30 times call to customer care center but they always gave a waiver of such amount but never resolve the problem...

I have an vodaphone mobile number – [protected] from 1990 past 15 years. I go to outside march 2016 to 10 september 2016 and when i came back september 13 when i in rajasthan, my sim card was not working. So a friend of mine went to vodaphone office in my city and they said that on submitting a copy of same id with which i purchased the sim, they will start the services on my number again. I went with the document with which i purchased the sim to the vodaphone store - 'sujangarh vodaphone mini store near hdfc bank, station road, sujangarh then, they said that the sim card will be put on re-provisioning and so i can even submit another id proof. So i submitted my voter id's copy along with a photograph. The persion sitting there - said that i can come in 3-4 days. I went to their office today and now they say that my number is already been allotted to another person and is in process. This is so unfair as i have that number of mine linked to all my bank accounts, gas, aadhaar card and every other document of mine. I am in final year of five year law degree and aware of all the legal things. So i will go to consumer court and file a suit against vodaphone if they don't start my number. My currene no is [protected]

For one of my Vodafone postpaid number I have received large bill this month. Most of the bill due to value added services which I have not requested. They not even want to hear that this problem is due to their system fault. According to customer care it is because of clicking in ads while browsing internet. I checked my bill carefully and what I have found the time when those things were subscribed in my number, there was no internet usage mentioned in the bill. My outgoing call and internet is blocked from last 4 days though the last to pay the bill is 19th September.

Hi team
This is to inform you that I recharged my Vodafone no [protected] on 12 Sept 2016 at 2:15pm through Paytm order I'd is [protected] transaction was showing successful balance was deducted but in this no bal is showing 0 neither call was made nor sms and other device was availed, plz tell me where is my bal . Plz sort it out as soon as possible am plz l want my balance back I am frustrated to call on your customer care, or do I port my no. to other
Thanks and regards
Jitender yadav

Faith pack has been activated on my Vodaohone number [protected] without my subscribing for it, and 90 deducted from my account for the same. I got this message..
Quote... "Hello! Faith pack is now active on your number, as requested.This service is valid till[protected] and a 30 days rental of Rs.90 has been deducted.Your current Balance post service activation is Rs.88.3694.To deactivate SMS STOP to or call 155223(toll free)."...unquote.
The subscription has been done without my consent and may be cancelled and the amount returned to my account.

I m a victim o[censored]nsatisfactory services of Vodafone store of Sri ganganagar and mini store of suratgarh both in Rajasthan. Let Alone services their behaviour at store with me was unprofessional or irresponsible. my family members have been using post paid no. For more than 15 year([protected];[protected]). But I'm determined to port all these no. Because my mob no. [protected] is deactivated many times since I changed it from prepaid to post paid on 26aug 2016. It's still deactivated reason unknown to me. You can not imagine what Loss I incurred due to your faculty service. You are in a business of communication only to make me uncommunicative. matter should be dealt expediently and strict action should be recommended against irresponsible people in sriganganagar Vodafone store.

I had gone to Vodafone store in Prabhadevi for change in address, to enquire about portability etc. I was given a token. I was told it might take 15-20 min for my turn. I had to wait for one hour even then there was no visibility of my turn. Vodafone staff appeared to be very casual in attending to the customer which was taking more time... In addition, some staff were in seat, some were missing. Why should a customer waste time for the inefficiency of Vodafone staff. It's pathetic. On enquiring, staff were not courteous to talk properly.

I have ported my mobile no. [protected] from vodafone mumbai prepaid to vodafone up east post paid. But i am not getting any incoming call from local landline o[censored]p east.While other vodafone users are getting from same landline. For the same i have made 5 times complaints. But not got any solution. I dont think that vodafone not cares about their customers.

I received an offer message " 40% OFF 1GB 4G/3G DATA pack par! Recharge kare Rs147 se aur payein 1GB 4G/3G data 28din keliye. Aaj he Etop-up ya Online recharge kare."
So I did recharge online on 10th sept and received only 500 mb . I have tried to complain to Vodafone customer care at 198, but they were pathetic and could not understand properly what my complain was.
Vodafone is duping customers into recharging for offers which they aren't recieving, this is totally unfair and cheating. I want answer for this Vodafone.

I hv taken a postpaid plan. But due to serious network problem I can't able to make calls when it's required. So then what's the use of postpaid plan. So better to switch to prepaid plan. The network issue is a major issue and must be eradicated from root level. so please look into the matter asap. Vodafone is charging too much but the money is going in vain....