Vodafone India Complaints & Reviews

I request to Vodafone...

I m Amit Suresh sanghavi...
My address is B4 top in town, kedarmal road, malad (east) Mumbai 400097...
I want to CHECK my name and address
detail...
because of my sim card is not properly working...
I want to change my sim card...
i went to Vodafone mini store but they are saying to me some mistake in my surname...
so please me proper advise...

This is a situation where VF gives 4g sim and the speeds are pathetic, worst then 2g.
I had complained to the corporate assist email twice. At first the car promised for a personal follow up and hencé i had to mail second time and no revert. It was only when I chat on their app, they reacted. I received a message that it is resolved, however it's the same situation. I've got screenshot that proves their empty promises.

I am using vodafone for last one year, on 30 july 2016 i requested to change my tarrif plan from 499 to 299. on 1 Aug 2016 vodafone has changed my plan accordingly to my request. according to request they serve me 299 plan 1.5 GB 2G data and 500 call for a month. on dated 3 Aug 2016 my outgoing has barred due to exceeded of my credit limit. vodafone charged me for gprs service 1453 Rs.

now on 3 Aug 2016 since 5PM i am calling to vodafone customer care they are accepting their mistake but not acitivate my services.

hope my problem will resolve

Hi,

It is very irresponsible from your organization. I had a complaint regarding Internet issue already which iam facing.The Problem is not yet resloved.The place which I working getting 3gsignal but unable to browse, atleast I cannot send watsapp messages also.Iam expecting this time issue will be solved.
Iam sharing below Address which am facing issue.

Cognizant Technology Solution.
B40, 41, 42, 44,
Sipcot IT Park
Siruseri,
Chennnai-603103.


Thanks,
Shaheer

This is the 50+ customer care call that I have received today from the same executive from Vodafone.

Dear Service Provider (Vodafone),

Kindly verify and cross verify the credibility of executives before appointing some at your call centre and disclosing personal information of your clients. I have been receiving calls from one of your customer care executives since morning (backed with registered True Caller authentication). Please redesign your customer service and call monitoring policies if required. Such an approach towards customers is completely unacceptable from a service provider of your repute.

Regards,
Jahnavi Das Baruah

This is the second month tat vodafone has wrongly deducted money from my balance account and bringing it to 0 in less than two hours without really using any internet service the proof is the attached image which shows that the consumed data is 0 but the charge is 258. To top it all, their stupid call centers fail to address the issue which quite expected. 500 rs in two months have just disappeared. good going vodafone, i am guessing losing one customer does not really make any difference to your account!

Hi Team,

This is to bring in your kind attention that i am using vodafone post paid number [protected] i got the last bill of 2000 out of which i paid 1500 payment on 30th of july when they barred my services, even after 4 days later they barred my services once again due to which i am facing lot of problems i have important calls from HDFC bank which i could not make and receive i suffered a huge loss of 59000 rs as bank told me to receive call but due to vodafone i could not receive the calls and now HDFC is asking to pay 100000 rs for the full payment of CC which could have settled in 58000. i want the amount of 42000 as compensation from vodafone .

Thanks,

Hi,

I have taken a corporate connection a few years ago when i was working in infosys hyderabad. So, there were 2 sim cards (Cug).

I have left indian in feb 2013 with one of the sims (Sim1). And the other sim (Sim2) is used by one of my family members.

But what we came to know is that vodafone is sending bills worth[protected] and sometimes even more for the last 2-3 years on sim1 which is not being used as it is in usa.

I must have paid atleast more than 1 lakh ruppees to vodafone on sim1. This is not the minimun charge but vodafone bills claim that sim1 is still being used in hyderabad. But i have the sim card with me in us and it is being used.

I would like to have my money back. Please provide your assistance on the same.

Thanks,
Srikanth

Today i checked on my phone number [protected] from*121# offer reg data which shows 2gb 3g data for 28days but after recharged i received msg that 750+ remaining balance and validity till aug 23. See howthe vodaphone company is cheating. I want that my data whatever company showing immediately transfer to my account. I made customer care complaint but they are saying we are not aware about that offer.

Vodafone billing fraud with postpaid connection holders!!

My name is raj and voda postpaid number 96 two zero 43836 eight. Just 2 days back i received a whooping bill of inr 1800 + for june-july bill.

I requested a roaming free plan for 2 months from may, which was not reverted back when i came back to bangalore, and fraud vodafone continued the same.' which resulted in this bill. They don't give a damn to consumer genuine concerns and demand money like goons and threaten to disconnect if not paid in full.

I have decided to expose these cheaters of telecom industry in consumer court.
Number - 962043 eight 368

Not sure why you're dodging the original concern i raised. You never answered my questions in the call and adopted a stubborn attitude.
My concern is simple -

I requested roaming free plan only for 45 days and vodafone store customer care assistant never told me i have to re-approach vodafone to revert back the original plan. So, why the hell i have to pay for your mistakes. Only respond if you've answer and solution for my query.

Number - 962043 eight 368

Worst telecom vodafone billing fraud. Never opt for vodafone as they are involved in billing fraud you'll never notice and they'll keep filling their pockets

Hi,
i m new to you, has been having isd calls facility for the first month as i have been promissed by your sales guys, suddenly on 2nd aug received sms from your side the isd has bee deactivated.
no one from customer care (dailed 198) is ready to take my complaint.
one more thing I have taken this connection on my self(individual connection) only and not provided any authorization letter from my company then how could be this has been issued as corporate connection.
please look into it as it is a concern for me from where they got documents. Have they forged????
its really too serious issue for me and my organization where i work!!
expecting a prompt response.
regards
Siddharth Sharan

I was using vodafone post-paid in mumbai, they suggested me a plan, but every month i used to get bills with amount which was more than what i expected, initially i thought it may be because i am using more than what is given to me in plan. But in month of february 2016 i received huge amount of bill. Then i checked the bill in details, i was charged wrongly, i raised this complaint.In return i got disconnection of service instead of solving my complaint. I raised another complaint and my service was activated with promise of sending me revised bill but due silly people working at vodafone i received another bill with even more higher amount. This time i did not paid the bill and decided to pay it once all the complaints get resolved. Unfortunately nobody took care of my complaint, i wrote about 200 mail in last four months, visited different stores for 15 times or even more. But nobody listened to my complaint and my service was disconnected. My number is still not activated and facing big trouble. I have raised this issue to senior authorities in vodafone but still nobody cares about it. I will be sending link of this complaint to them to make them understand that their bad service will make them loose more customers. Very bad service. I suggest you to not to avail vodafone post-paid service from mumbai circle.
In image attached below you can see the number of mails i have written..
The managers i am sending mail to are: and their mail ids are:
Corporate assist (Mum-ne), vodafone india",
"sanjayom ([protected]@gmail.Com)",
"[protected]@gspk.In"payment, vodafone, vodafone india (External)"

My mobile phone with sim number [protected] of Vodafone miss placed yesterday night. Please close my above said number. so that it can not be miss used. It is a pre-paid number with balance of about fifty rupees. We want immediate closer of our phone number. For safety measures do it as early as possible. I hope that you will take my request sincerely. Help me sir! Thanks sir
Yours sincerely,
Urmila Devi.

My mobile number & recharge card detail Mobile number [protected]
Serial no. of recharge coupe:[protected]

The micromax q380, offer
500 mb per month not received.
Pls provide it as soon as possible.
For new phone this offer is valid. Pls, i had bought the q-380 micromax mobile phone.

[protected]
Vodafone no.

Vodafone biend such a brand name, is not value to customer at least for me.
I had a corporate card i used in hyderabad, i have refund due and since past 2 months it's been emails on emails and emails.

There is no call back, being corporate card holder local customer guys don't help and corporate helpline is not available! It's just emails that i have received in due course!

I want my refund cheque to an appropriate address is only my concern as i am relocated now! And i cannot visit any vodafone store in hyderabad!!

I feel really disgusted with the services of vodafone. It is a big multi-national but it is stealing customer's money using nonsense business tactics. Today, i got a message about activation of "utv action pack" which i never subscribed. 90 rs rental was deducted. This did not happen for the first time. Telecom company has resorted to cheating. When you use some application and by mistake you click on any advertisement which asks for subscription, money will be deducted without user consent immediately if your phone is connected to mobile internet. Why don't they ask for confirmation? I have lost my balance money 3 times in a a similar fashion but i don't think i clicked any link this time. I hope government should frame guidelines to stop this blatant cheating.

Sir,
I am jitendra from dungarpur rajasthan
I ported sucessfully my number [protected] in vodafone
My mnp sim of vodafone is defective (As official are saying)
Now they can't swap defective sim with new one is their reply.
How i can get back my number
I have provided my poa and poi two times
I personally moving from one vodafone store to another
Please help me get back my number
Thanking you
Yours
Jitendra
Dungarpur
Rajasthan

Hello my self palak b sharma
My vodafone number is +91-[protected]
I'm vodafone user from 5 years but now days vodafone not providing proper service & cheating in deta plans i was ignored from long time but now its to much this time vodafone cheating alot alot alot, i recharge 249 1. Gb 3g deta plan on 25th of july after recharge in 4 days i got massege 50% deta is done & again in just 1 day i got massege 90% deta is done, i ignored & again i recharge same 249. Rs 1. Gb 3g deta plan & again i seen same think i recharge on 28th of july & 1 aug i got message 50% deta is done & 2 aug i got massege 90% deta is done.
Now my qusn is 1st think 3g deta means minimum 10mbps deta speed but here vodafone compny cheating in this also they not providing proper speed no proper 3g service even for 1 singel email taking 4 hrs & with this kind of service compny showing me in 4 days 1. Gb deta is going to b done how it is possible i want clearification this is cheating we are midel class people we can't spend 249. Rs in every 5 days.
249 in 5 days means 1500 in 1 month what is is this we have limited salary & in this mobile compnys doing cheating with us this is not fair gove have to take action for this compnys thinking we are fool but we not i am requisting please take some serios action against this.

Note : please fond the attechament also i atteched with this complaint in this attechment you can see all my 2 reachrges date & there 50% & 90% deta consumtion warning massege differance, please check & take action bcoz this is not a small problem if you people will not take action then i will file case in consumer cort.

Thanking you

Palak b s

My mobile number was disconnected (both incoming & outgoing) even when payments are late by just two days.

The billing amount was way below the credit limit. bill was just around rs. 1500 while my credit limit is rs. 3500.

I had already deposited the cheque, however there was a delay of clearence from from your end.

All my past payments have been in time, and this time your company has disconnted the number with the mere delay from your end.

It's very frustating to me as the number is used by my sister & i am unable to contact her.

The customer call center guy mr. adesh sharma from mp, cg customer helpline, even refused to register a complaint.

Need to register a complaint for this issue asap.