Vodafone India Complaints & Reviews

Have purchase rs.20 vodafone top up voucher card but pin number is damaged after scratching a bit too hard. Please give me secret pin of this card on my e-mail id or recharge on my number.

My mobile number and recharge card details

Mobile number: [protected]

Serial no. Of recharge card:[protected]

Call history of prepaid mobile number
i want to get call and sms history of a vodafone prepaid number i.e., [protected] kindly mke it as soon as possible on my email id,

Deae sir

I am interested to mobile towers install in my teras
1750 sqft free space available ready for immediate install
In my area there is no vodafone towers

Contact,

Santhosh kumar. s
4/341-3 indra nagar
Karuvallur,
Avinashi, (taluk)
Tiruppur (dist)
Tamil nadu,
Pincode - 641 670

Contact numbers
+91 [protected]
+91 [protected]

There was some vip games activated and my balance was been deducted i tried to talk coustomer care executive but unable to.. Please give a solution and refund my money back.. I tried to call 198 but not able to talk to any executive. I dont why i m unable to connect to them. Thats why i want make a complain against them help me with it. I need my money back.

Some "vip" games pack has been activated on my vodafone number: [protected] without any prior information to me about this pack. I chose vodafone as my network because of its wide network spread and now i have to undergo such problems. I want the pack to be deactivated and the amount credited as soon as possible. I hope that no such mistakes are going to take place any more. Please take the action as soon as possible and confirm.

Respected sir,

From yesterday morning, i. e. 7th august 2016 till the registration of this complaints, i. e. 8th august 2016, 5:30 pm, no calls can be dialed or received for the vodafone network for two of my postpaid connections. i have complained to them multiple times and the response is very slow.in a way i am cut off from my entire organization and other family members when i am at home. i will have to come around half a kilometer to one kilometer to either complain to the vodafone customer care or to make or receive calls on my phone. so in a way being without connectivity for more than 36 hours on two postpaid numbers has been very painful. kindly register a complaint for the deficiency of service against the vodafone service providers. the vodafone service registration number for my complaint is:[protected] registered on 7th aug 201 at 03:17 pm. kindly request you to initiate action against this deficient service and take necessary actions.

Regards,
Satish

Hi,
I have a number of vodafone +91+[protected].
They sent a message to me about a plan of 499inr where i will get 2000 minutes free and 1.5 gb 3g and there after unlimited internet and 300 messages free.
When i called vodafone that give me this plan since my current plan is of 666inr where it is giving me 1500minutes, 1.5 gb 3g. The executive said it is for customers to port from other operator to vodafone. I was really shocked to hear that they are giving the plan to outsiders and not giving to already existing customers.
Then i decided to port out my number, the executive then called me up and said that they will give me plan of 499inr and requested me not to port. I said okay.
Later when i confirmed that they have converted my plan, they said it is not yet done and that i will be compensated for that. But today i received a call that they will not be giving me the plan.
This is really unprofessional and disgusting as to what vodafone did.

Dear Team,

I am facing network congestion issue in Vodafone @ Tingre Nagar locality.

I am facing the said problem since Saturday 06.08.16.

Regards,
Ashish Sharma
[protected], [protected]

Sir
My number is [protected]. I accidentally recharged to number [protected] on 08/08/2016 at 3 pm through paytm mobile application. When such a mistake happens from the customer side usually the customer care reverse the amount and credit back to the person.In my case the other party has agreed to reverse the amount and credit back to my number. But the operator stubbornly said that they cannot do it. They have reversed amount in many cases but for my case they respond indifferently and harshly. Kindly resolve the issue and do the needful at the earliest
Thank you

Sir / mam,
I am a Vodafone customer . I am using my mobile internet pack of Rs.189 regularly as the same I recharged it on I received a message regarding your pack will be activated within two hours, but it was not activated till now.I have filed the complaint against them but they aren't responding.The worst part is that they've blocked me against calling the customer care. REALLY A WORST ATTITUTE SHOWN TOWARDS CUSTOMER. DIUDNT EXPECT IT FROM VODAFONE NETWORK !!!

According to trai, i gave stop sms to 1925 on 07.08.2016 to deactivate my internet service. You did not deactivate my internet service, instead u deactivated my internet pack. When i activated it back my balance around 800 mb in my data pack has gone. According to trai, start or stop is meant for internet usage in main balance & not for data packs. For using data packs, its deemed to be restricted to the specified data volume or the specified period. But u r against the trai regln & u r cutting down the data pack & u r looting the data balance. I kindly request u to revert the data balance in my account. Now time being i recharged again for my internet usage. My mobile no [protected]

According to trai, i gave stop sms to 1925 on 07.08.2016 to deactivate my internet service. You did not deactivate my internet service, instead u deactivated my internet pack. When i activated it back my balance around 800 mb in my data pack has gone. According to trai, start or stop is meant for internet usage in main balance & not for data packs. For using data packs, its deemed to be restricted to the specified data volume or the specified period. But u r against the trai regln & u r cutting down the data pack & u r looting the data balance. I kindly request u to revert the data balance in my account. Now time being i recharged again for my internet usage. My mobile no [protected]

I am complaining against Vodafone india. I am a Vodafone prepaid sim card holder. I recharged my prepaid amount online with my SBI Bank credit card. The amount for the same was 1001 Rs. The amount immediately got deducted from my bank account but did not get credited to my Vodafone prepaid account. I repeatedly tried calling Vodafone customer care for this issue but to no avail! Rs 1001 is no small amount and I am fed up of waiting for the recharge to happen now. Either refund the money or make the recharge happen!

Sub: Call drop and poor network related Mobile +91 [protected]

Kind Atten: Appellate HelpDesk

Sir,

With reference to my trail email on the subject cited above, I would like to inform you that I had received a call from your network engineer on Thursday, at 20:00 hours (approx). He was supposed to come to the mentioned site on the next day i.e. 05.08.2016, as he was available in Deoghar city.

On Friday I waited for his call and response for long but he didn't even made a call to inform us regarding his visit or survey for the said complaint. I had requested more than 20 students, as the site is the Regional Centre of Indira Gandhi National Open University, to wait for some times because they were also Vodafone customers. Those students waited almost more than 2 hours but no communication was done from your site for the issue.

It shows that your customers are fool and you don't bother for their grievances and other queries. You and your team are more valuable than your customers, isn't it?

Anyways, on Sunday, i.e. 07.08.2016 I got a call from your executive about the issue that the required visit has been done at the site and it is found that the tower is almost 1.5 kilometers far away from the mentioned location that is why call drop happens over there and poor network exists.

I requested her, Ms. Neha, to connect me to senior executive, as the matter was started in December 2015 and after almost 8 months they have only visited the site and found that the nearest tower is 1.5 kilometers far away from the mentioned site, and this is really amazing. I came to know that 8 months, i.e. from December 2015 to July 2016, is required by the Vodafone to find out the exact problem that the tower is 1.5 k.m far away from the mentioned site that is why we are not getting proper networks.

Anyways, after some time senior executive called me just for formality, as the same things were being repeated which were already discussed with me in December 2015 by the team. I requested him to connect me to those peoples who are responsible for Tower related issues and all, but he was not able to connect me to those peoples at all. However, he told me that after sometimes those peoples will call me, as the issue is associated with the site for a long time.

I waited till evening, meanwhile, I got an SMS stating that your team was trying to contact me but they were not able to contact me, so I have to call 199 to get the feedback/status of the complaint. I tried 199 twice but could not get anything w.r.t. to the mentioned contents of that particular SMS.

I knew that it's just for a formality because I have already mentioned my alternate number in my complaint, but why they will bother to call me to my alternate number if the Vodafone number is not available at some specific moment.

I would just like to ask you some questions, which are as follows:-

1. Why are you making me fool like this, i.e. we are planning for a new site and the same will be intimated shortly?
2. The complaint was made in December 2015, if you are going through the trail email, and the same was repeated in December 2015 also. Is 8 months not more than enough to manage the things positively?

3. How long you need to plan for a new site?

4. In deduction of balances, you just nee microseconds, but in case of customer satisfaction things you need more than 8 months only in visiting the site and getting exact problem, why?

5. Who will pay my money due to call drop, which is about Rs. 200/- or more? You will say simply you must avoid making calls in case call drop is happening so often? Are you doing justice with your customers?

6. Are you and your team more important than your customers? We customers are sitting here to provide you services or you are sitting there to provide us services? Would you like to answer me?

7. In case of call drop, why do you deduct money? Why don't your system is incorporated like this, i.e. in case of call drop no balance shall be deducted?

8. Why are you making the things round and round since December 2015? Do you think we are sitting here to wait and wait and wait for long and long?

It's really disgusting, it's really disgusting. Even, your network engineers are also not well aware than the exact things what are going behind the issue. Sometimes they are supposed to come and sometimes they are vanished like devil spirits. It's really disgusting.

I hope, you are getting the frustrations of the customers and will never sleep like you were sleeping since December 2015 to July 2016.

All the best for your activeness!!!
Pritesh
Alternate No. +91 [protected]

I went to Gallary the Vodafone executive offered me plan of 399 less 100 i.e. 299 rental that will be valid for next 3 months and now its 2nd month they are charging me 420 rental my current bill is 490 with ser. tax. Ihad confirmed the rental by calling on Vodafone customer care number as the vodafone app was showing me some different plan. Now what to do?

Sir, it is to bring yr attention that I am yr corporate post paid consumer with no [protected] and recently taken a 3G plan sim, but after long time(1mon)it is not activated and person responsible is not willing for it after repeatedly asking for it.So kindly resolve this problem and activate as soon as possible otherwise it will harm yr repo among us.SIM no[protected]

Hi,

I have taken a corporate connection a few years ago when i was working in infosys hyderabad. So, there were 2 sim cards (Cug).
My Number is [protected].


I have left indian in feb 2013 with one of the sims (Sim1). And the other sim (Sim2) is used by one of my family members.

But what we came to know is that vodafone is sending bills worth[protected] and sometimes even more for the last 2-3 years on sim1 which is not being used as it is in usa.

I must have paid atleast more than 1 lakh ruppees to vodafone on sim1. This is not the minimun charge but vodafone bills claim that sim1 is still being used in hyderabad. But i have the sim card with me in us and it is being used.

I would like to have my money back. Please provide your assistance on the same.

Thanks,
Srikanth

Hi
I am using vodafone postpaid connection [protected] last 8 months. It's not worth and when u got the bill they are adding more and more services automatically and adding amount more and more.
In this month they adding rs 938 for only 167 mb uses of Internet.
And last month I told them to convert my plan but they don't. .

So I suggest anyone never use vodafone connection..

Vodafone deduct 936 MB from my 3G balance on 6.8.2016 they also send massage. when I call customer care and tell him I have not use internet and i[censored]se than provide me detail and register my complaint .They refuse to register complaint. Than i use vodafone app and register my complaint but vodafone not reply on it.My Vodafone no is [protected]. Please help me.Regards
ANOOP KUMAR
JALANDHAR PUNJAB

Dear sir/ mam . Me ek retailar hoon aur me last 3 years se vodafone sell kar rha hoon. apke dhanora ke distributor ne badle ki bhavna se mera flexi number replace kar diya. mera flexi no. [protected] hai. aur dhmki deta h. tumhare baski ho to kra lo. pls help me sir . My Name is Mohd Saqib. mob- [protected],