Vodafone India Complaints & Reviews

I want to change my service from Vodafone Postpaid to Prepaid. I am trying from many days at the service centre of Vodafone at Okhla phase 1. But customer care executives are refusing to change my service and wasting my time. I have been visiting there from last 2-3 days but they are taking no action. I am fed up from this. I want effective action aganst my complaint. My details are as below:

Sachin Singh ([protected])
Address: C-36, Shiv Durga Vihar, Lakkarpur, Faridabad

Respected sir, I am a coustomer of Vodafone India. I am using internet 3 service. Today 26.07.16 i got message stating that amount 75Rs whas deduced my account balance in favor of IcandyTV. I have no interest in that TV. I tried to contact coustomercare but computer call not taking to Coustomer care officer instead it is advertising its own product. I tried to send message to STOP which is not accepting.Please kindly help to recover my money. My cell no [protected]

Vadodara vodafone call centers are not ready understand my unwanted suffering due to faulty defaulter. All are ready with suggestion but no one is ready with solution. Someone using connection with my name from 2015 which i even not known the no. From last more than 11-12 years i am using vodafone postpaid connection. This is the worst experience. I want solution immediate. Deactivated my outgoing service even regularly even if i am paying my bill regularly. I am very much upset after paying regular bill and suffering unwanted trouble. Hope i'll receive immediate response which is highly appreciated.

I have just move from airtel to vodafone on 24th july 2016 and i took a corporate cug plan and on 25th of july 2016, i received my plan detail, while going through it, i notice that there are few unnecessary promotional pack added to my plan which was not informed nor communicated through msg or anything, when i ask to remove them, customer care executive say it is compulsory cap plan if you took a 250 1gb plan, if you want to remove it, you have to deactivate your 250 1gb plan, now if i continue my plan and if i exceed 123mb after my rs 250 pack 1gb usage, then they will charge 750 rs for exceeding, which is a clear cut cheating, normally if my plan exhaust i use 100 rs booster plan with 300 mb then why in the world i will pay you 750 for exceeding 123 mb...pls explain

Dear sir,
I am lakshmanan... Bought two vodofone sim... One is activated and other one not yet activated. Details of that sim is

Sim no:[protected].
Mobile no:[protected].
Dop: 04-july-16.
19743.
Kindly consider my request and make that sim activate as soon as possible.
Thanking you,
Yours sincerely,
C. Lakshmanan
Coimbatore...

This person wide mobile no .[protected] is frauding with me and he was submit a ad on olx chandigarh area for unlocking iphone .i was giving my iphone 6 and rs 5500 cash on 8th june 2016 bt now till his number is not reachable.my iphone 6 costs rs .20000 plus 5500 rs cash i given him at swastik vihar society at patiala road zirakpur . Please provide me his full address
Thanking you
Ladi dehiya
Mobile .[protected]

I am abroad and my company usually pays my bills. My company was on holiday for a while and vodafone cut my line. I have an international connection and therefore I should be able to pay my bills with an international credit cards which is not the case and it is not even mentioned on the system! My company has a lot of customers and they should know that we always pay bills. I contacted them on an online chat (only way without a phone to communicate with them) and they just did not do anything at all or did not even offered an extension. I am totally outraged, frustrated and disappointed by the fact that they let me abroad with no phone. They have ruined my holidays. I am interrupting as soon as I arrive in india my contract with them. I am not giving then any more money. The worse thing is that they would have actually earned more money if I would have kept my international connection! They do not seem to be interested in making money but more interested in annoying their customers.

My name is pradeep and i am using vodafone for past one year. My no is 9585xxxx50. On 24.07.2016 while recharging for talktime using myvodafone app. I noticed an full talktime offer. Ie a fulltalktime of rs 255/- for an amount of rs.225 only. Believing that i just went for it. I got an message that your extra benefit will be activated in two hours. Thinking that the recharge has failed i recharged for rs 230 ftt. After that to my surprise my existing 3g pack got deactivated and an unlimited 2g pack for rs 225 got activated. Unable to realise what went wrong. I contacted their customer care and even sent them the snapshots of the misleading offers in their app to their mail id vodafonecare. [protected]@vodafone.com. Even after i didn't get a proper response. After numerous and frustrating phone calls to their customer care. They were not ready to revert the false recharge offer of rs 225 to my account or activate my previous 3g pack with a data balance of 1.81gb valid for another 20 days and most of all they are not registering my complaint at all. Out of deep frustration and disbelief over the vodafone services i am registering my complaint to this forumn
I have attached snapshots of my previous recharge and their misleading offers waiting to trick others for your perusal

Muzhe mere bahan ke mobile no ke call details chahiye mobile no hai [protected] is number ke jully mahineke call details chahiye please muzhe details deke support kare mera nam sagar udgave hai muzhe is number ke call details jald se jald bhej dijiye mera email id hai [protected]@gmail.com is email address pe sare details send kar dijiye only incoming call details

As i want to port out all my vodafone corporate numbers but when i raised the port out request it discarded by the vodafone "the reason is signatory mismatched". But when i issued a new number on the same letter head with same signature they ready to issue a new number. It happens 2 times but still my issue is pending and i visit so many times at vodafone store even they also able to fail to resolve my problem. Plz look into this matter and resolve my issue asap.

This is the worst company and worst network of the india. As i am trying to leave this network. But they trying to forcefully to stay in this network. I really hate it and want to leave this network

For the past six months or so i have been receiving repetitive calls from vodafone call centre to convert my phone network into a vodafone number. I get these calls once in a month now, though earlier they were as frequent as once or twice a week.

Initially i requested them to not call me and to remove my number from their database. Subsequently, when these requests failed to have any affect on them i started to threaten them that i will lodge a complain in the consumer forums against vodafone if i continued to receive these calls from them.

This affected the frequency of their calls and i didnt receive any call for a month or so. Now they are at it again.

Initially they didnt even know my name and would go ahead and ask me who they are speaking with - they must be picking up random data and making calls!

Dear sir,

My self kashyap gohil i want to inform you that since last one year i used two no of vodafone ([protected], [protected]) as postpaid in teachers scheme of @299 monthly rent. before two week our government organization apply for [protected]@rental 28.6 and i got one no [protected] in that scheme, then i visited vodafone store bhuj and give application to change my another no in that scheme in gog plan and based on my request i got this plan on 18 jul at 18:43:04 time. but on 23 jul i got another massage from vodofone your post paid plan has been change [protected]@rental 28.6 to rental 299. i haven't given any application and once you change my plan @299 to [protected]@28.6 and then how can another change is done. i want to use both of number mention above but if you can not provide me this plan in my another number ([protected]) than i have to divert on another subscriber of mobile network services provider so please do needful for the same in this matter...

I do complain on this mail id
Nodal. [protected]@vodafone.com,
Appellate. [protected]@vodafone.com

Thanking you...

Kashyap gohil
Government of gujarat,
[asst. professor, ges-ii],
Civil engg. dept,
Gec bhuj,
Gujarat.

I have received a fraud call from a person from no. [protected] and she asked all the details of credit card including otp and for the same rs. 2500/-in twice total rs.5000 was deducted through vodafone billdesk as on 12/05/2016 from my account (Transaction id is [protected] at 2:21 pm amount rs:-2500 and transaction id is [protected] at 2:22 pm amount rs:-2500.

Please cancell and reverse / freeze the transaction at the earliest and refund the amount. Fir already given at cyber crime ps, noida (Uttar pradesh).

Transaction details:-
Amount :- rs.5000/¬-

Axis bank credit card no. Xxxx xxxx xxxx 0688

Transaction id no.1) [protected] on 12-may-2016

2) [protected] on 12-may-2016

My name - avinash kumar

Mob. No. +91-[protected]

Email:- [protected]@gamil.com

I rishabh banerjee had been getting threatening calls from vodafone in the name of bill collection of mdn number [protected] saying that if i don't pay the bill the person will track my number and will take action coming at my residence. I would like to question the ethics of vodafone as in is this how vodafone behaves with customers. My bill was quoted as something 9000 odd rupees approximately and still i asked for a settlement amount of closing the amount in 1500 rupees which vodafone was ready to go for, after which i never received a call from vodafone regarding the settlement then why is vodafone now mentally harrasing me and my family and calling as well as threatening. I am sharing you the number of the person who called me up and threatened me to be present in court or otherwise he will track me down and will create a scene at my home. [protected] was the number from where i received this threatening call from and the guy told me that he doesn't care for the settlement amount quoted by vodafone, although i have not used such a high amount of services on vodafone.
I would request you to take this matter seriously as this shows amount of indecency causing mental harassment to me and my aged parents.
Also i would like to state that i a ready to settle the amount amicably. Kindly call me on [protected]

Regards
Rishabh banerjee

Sir,
your agent call me for mnp my postpaid airtel number to vodafone, i agreed for mnp. The agent came to my home and a new vodafone sim given. Since 12th July my number working with vodafone. on 15th - 16th July my number not working. i called vodafone customer care then my number working again. on 22nd July my number again not working. i complaint to customer care, he said your address in negative area, so you cant use vodafone postpaid.
why my number changed to vodafone by your agent and why i am suffring from problem.

[protected]
[protected]
In hme the network is not coming its showing emergency calls i am getting so mkuch of problem from single swo plzz, take an action on it
[protected]@gmail.com

I made a recharge to this number [protected] with unlimited data pack yesterday. I am not able to browse after this. I called the customer care last day for several times. No one solved my problem.Instead of solving my problem they blocked my number. Now also they are not responding to my call. So please make a complaint about this and return my money back.

I had requested to port my 2 sim cards and to change one sim to postpaid from prepaid and another one to prepaid from postpaid on 09/07/2016 (saturday). The operator told me that the sim will get activated in a week. However, it took two weeks to activate the sim. It delayed for for one more week resulting in discontinuation of service for one more week and halting my sim card. I had got faulty sim cards from vodafone office which could not get activated and the operator told me on the 14th from the request that I have been delivered faulty sim cards.

This is not acceptable at all as this led to costumer dissatisfaction.

On april 5th 2016, i visited the vodafone customer care centre on mg road, gurgaon regarding my vodafone number [protected]. I met with the customer care personnel and requested him to suspend my account for a period of 3 months as i had been mostly travelling abroad and for the past 5 months my usage of the said number was totally nil and yet i was paying a monthly bill on auto debit to the tune of around rs. 1200. For this purpose, he made me write an application, pay the fees in cash for safe keeping my number and attached my signed photo id. Apart from this, he pointed out that since the april month has already started and so i incurred some dues which i need to pay towards the due bill for this month and will close all outstandings. This has to be done in cash and so as per him i paid it in cash using the service machines located in the same premise. However, much to my dismay, vodafone has been generating bill in my name to this date with some outstanding showing as past due. Apart from this they have sent demand notices and made an obscene number of calls on my other phone which is with my mother. I am totally unable to understand what due is this company asking me to pay when all my dues had been auto debited from my bank all along. Plus i also cleared all dues personally on my last visit for april and additionally also paid some fees. This is a highly unethical means of extracting money from customers. Not only is this pure mental harassment but also violation of all acceptable means of doing business.

I m using postpaid sim but i want to convert it to prepaid i applied on 04 - july for the same stil nothing happen i made an advanced payment of 7 days so it can converted to prepaid but its been not 18 days no response from nodal officer as wel not evn from vodaphone gallery where i applied. Vodaphone worst service its like they force people to use postpaid and pay