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Vodafone India Complaints & Reviews

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Last updated May 27, 2024
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Vodafone India reviews & complaints page 688

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S
svaibs
from Gurgaon, Haryana
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False charges on my bill

Address:New Delhi, Delhi, 110085
Website:www.vodafone.in

On 19th may i paid my bill for my bill cycle 24/3/16 to 23/4/16, the amount was 684. I got a call last week that i have not paid it yet but i asked to look into it and later it was updated that i have paid.

Now today on 27/5/16 i got a message that my bill due is 1749 for the month of 24/4/16 to 23/5/16 which was only rs 684 day before yesterday and within a day it reached to 1749 and that too after the bill got completed.br...
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S
supriyasodhi
from Noida, Uttar Pradesh
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Data and network

Address:New Delhi, Delhi, 110048

I am a Vodafone user who has been using my Vodafone number for the last 11 years. I am using a 3G connection and I am consistently unable to get data or voice inside my home in the Greater Kailash Area of New Delhi (South Delhi). I have made several complaints to Vodafone and they have not been able to resolve this issue to my satisfaction in the last 6 months and more!! The last e-mail I received from the Nodal office for my area was on...
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B
bkkumar168
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Vodafone net offer problem

Address:533107
Website:xbxhhdjd

Vodafone is very worst network in India 147 na num ki 1gb aneundhi Kane 450 vachende enthaka mundu kuda same problem vachende 98 ki 1gb and undhi appudu kuda 450 mb vachende customer care ki call chesthe complaint tesukuntaru Kane solve avvadu so all Vodafone users meku ede problem vasthe solve cheyaru immediately poartcgesesukone Ade better way I change my network...
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B
baljeetsingh124124
from Mumbai, Maharashtra
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Balance deduction

Address:Hanumangarh, Rajasthan

Hello sir..
I m baljeet..
Today on my mobile no [protected]
Without any reason utv name service is activated by your company and 90 rs balance is deducted from my account...
This is happen second tim with me.. Before this one month before silk name service is activated and 99rs is deducted from my account... Thx to your response i get my balance back... Now again today i suffer from same problem...
I request...
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I got call from [protected] claiming that they are calling from Citi bank Rewards points team Rohit, Mumbai. I spoke with 1 ladies and 1 male on this number. It was a fraud call and they did Rs.2500 and Rs.2500 fraud with me and used my credit card both at Vodafone for making the payment.
I spoke Citi helpline and blocked credit card but I am not able to get the amount reversed to my credit card.

I request Vodafone to...
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L
Luckie7648
from Mumbai, Maharashtra
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Wrong information shared for mnp process and now no one is jearing.

Address:395002

I have shifted myself from delhi to gujarat permanently before 2-3 months. After came here i have requested for mnp in vodafone only on dated 19th march, 4th april, 11th april 22nd april and 13th may repeatedly. For this i have submitted all the regarding documents but yet now here is no update for this request. At the time of document submission on dated[protected], thay didn't concerned my about my outstanding. They told that my outstanding...
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A
abhayaadi
from Mumbai, Maharashtra
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Other services on mobile unnecessarily keep running Jaunty

Address:Rohtak, Haryana

मेरी शिकायत का निवारण नहीं किया गया मैं अब वोडाफोन का बिल तब तक पेय नहीं करूंगा जब तक वह मेरी समस्या का समाधान नहीं करता इसकी पूरी जिम्मेवारी वोडाफोन कंपनी की होगी।
मैंने...
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A
abhayaadi
from Mumbai, Maharashtra
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Other services on my mobile unnecessarily keep running Jaunty

Address:Rohtak, Haryana
Website:consumer complaints

मैंने इस बारे में लगातार शिकायत की है, अब पुन: शिकायत कर रहा हूं। मेरी पहली शिकायत का आई डी है 1267105 ...मैंने 4 अप्रैल को अपने मोबाइल नंबर [protected] पर मेरी बिना स्वीकृति के चलाई जा रही...
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A
Aanchal Kansal
from Agra, Uttar Pradesh
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Bad response sim not working

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

2 months back i was using airtel sim card services (prepaid), one day i got a call from some vodafone's call center the asked me to port the no. from airtel to vodafone (postpaid) as i was facing some network issues also i wanted a postpaid sim, i agreed on it they promised me one week but... i got number of calls why, that made me irritated still i faced all that one vodafone guy came to me he asked my documents needed for porting also an...
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S
Shree88
from Pune, Maharashtra
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Not resolving my query regarding tariff plan change request

Address:Mumbai City, Maharashtra, 400013
Website:www.vodafone.in

After speaking to customer care executive on 21st may 2016, i sent an email to corpcare. [protected]@vodafone.com, requesting for tariff plan change. Received an automatic reply saying that my request would be processed within 48 working hours. Now it has been more than 48 hours and despite repeated follow ups with customer care and repeated email reminders to the concerned authority, no action has been taken. Every time i talk to customer care,...
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S
SurajC92
from Mumbai, Maharashtra
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Silk pack and hotshot packs - packs which i never wanted

Address:Kolkata, West Bengal

On 11/05, /2016, Vodafone suddenly sent me a message "Silk pack is now active on your number, as requested. A 7 days rental of Rs 35 has been deducted." (Screenshot attached) Firstly, I have never heard of any Silk pack. I even checked Vodafone website and did not find anything. Secondly, I
never requested to activate any such service. If I do not know about a service pack, why will I ever activate it? I raised a complaint at Vodafone...
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I
Ipshita Lahiri
from Bengaluru, Karnataka
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Payment due

Address:Bangalore, Karnataka, 560037

I had a vodafone postpaid connection from July'15 to December'15 after which i ported it to airtel. before porting i had cleared all my outstanding dues. but even after that I used to get repeated calls saying that 780 is due.
Yesterday I got a mail which stated that I should make payment immediately in order to avoid further action.
Payment done in order to avoid hassles. Each time I had requested for an itemized bill which...
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D
Dhaval 123
from Mumbai, Maharashtra
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Network coverage issue

Address:Mumbai City, Maharashtra
Website:www.vodafone.in/about-us/vodafone-network-coverage

I work at the Capital Building, BKC, Mumbai
I am facing terrible coverage issues. The network keeps flcutuating and i cant have even a basic Conversation over my phone with anyone!

Its absolutely outrageous that having a coporate plan from Vodafone and the company not providing adequate coverage in one of biggest corporate centres in India!

I am attaching an image where Vodafone website itself shows pockets...
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S
Srinivas Dpv
from Thanjavur, Tamil Nadu
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Vodafone postpaid not activated since 6 days xxxxxx4300

Address:560037
Website:Www.vodafone.in

I took a new postpaid connection on 16th may. The Vodafone executive came and collected documents. He promised that with in 48 hrs the connection will be activated. But till today the connection is not activated. Every time I get a response that verification is not done and I will get a verification call in next few minutes. But those minutes never come....
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K
kishan dwivedi
from Bengaluru, Karnataka
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Bewakoof banate h offer dekar vodafone wale

Address:Surat, Gujarat, jipo

Vodafone Compani BS Offer dekar mnp karate h aur jab aajate h to koi offer nhi usse bhi mahgi call ret Milti H aur koi benifit nhi Jo Ki Yah Sab Mere Sath Ho Chuka Tha ofer Tha Ki 3 Sim Mnp Karao aur v to v20 Paisa Aur Local aur Std Other me 25 paisa par minat aur sath me 6 month ka hellowtone bhi free lekin aur 1 gb net milna tha
but mnp karane ke bad koi benifit nhi mila
jb tak muje koi responce nhi mil jata mai apni complaint...
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U
upadhyayshikha1985
from Jaipur, Rajasthan
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Paid my bill still saying that have not received the payment

Address:Mumbai City, Maharashtra, 302011
Website:www.vodafone.in

I have made the bill payment of my Vodafone number [protected] for Rs 4500 through my credit card on 15/05/2016. still I am receiving calls for the bill payment. I have already made the payment and the amount is showing in my card statement. I called the customer care number they told me that the amount that I have paid would be reversed. They have registered by complaint and asked me to pay again. But I have not made any payment again. You...
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S
Sharvan Raj
from Delhi, Delhi
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Refund of security amount

Address:New Delhi, Delhi, 110001
Website:consumercomplaints.in

Dear sir/ma’am

I am sarvanan, vodafone postpaid number: [protected]

Which i port it into airtel postpaid on 22nd of january ’2016 against which security deposit was of rs.250/- which i was supposed to get after 45 days, now since more than 60 days have passed i have not received the same, on contacting customer care they say to visit vodafone store, after visiting vodafone store they told me that there...
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P
Phillip Hansford
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Not my account

Address:rg14 2fn
Website:vodafone.co.uk/myvodafone

I have just recieved a letter saying my account has been suspended until i pay money owing on my account to the total of £13.41, i do not and never have had a contract wih vodafone and never will so why are they demanding me to settle an account i never had they ask me to phone them on 191 on my phone that do not excist how do they get this information so wrong and upset people so freely i do not know what to do and i certainly not going...
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N
Nyanesh N
from Mumbai, Maharashtra
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Confusion created by customer executive in data services

Address:Thane, Maharashtra, 401203
Website:www.vodafone.in

I had a data plan in my Vodafone postpaid of 1GB 3G data, in which after 1GB
i would be charged, but suddenly one day i get a msg that i am not active in any data plan & when i call the customer care they say that i am active but the caping has been removed from my data service now its 1gb 3G unlimited in which i wont be charged after 1gb only my net speed will be slow, this was said in the morning by a customer care executive but...
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P
Pradeep Kulangarak
from Mumbai, Maharashtra
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Sms blocked-9751117546

Address:638052

My no. Is [protected]... I m a businessman... I communicate with my students by sending sms... But.. Without any valid reason, my outgoing sms facility has been blocked... I called cc several time... Every time i got different answers... I m still suffering to send sms... It affects my business... I need a solution immideately... How can it be blocked without informing?... Where to complain about this?.. How to reactivate my sms service?......
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