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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 706

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Address:Mysore, Karnataka, 570026

This complaint is registered from the contact number : [protected]. This is the third time we are facing the same problem of excess deduction for the national call( we spoke for 1:45 minutes and they deducted ₹60) And when cross checked they say you have dialed international call. Since we cross checked immediately we did not find any international numbers in the dialed history. Over and all the customer care executive is reluctant to pass...
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J
jacobaju23
from Kashipur, Uttarakhand
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Deactivation of services of 9828434163

Address:Jodhpur, Rajasthan, 342001

My phone has been deactivated for the past few days without any prior intimation. On enquiry from the local vodafone store, I learnt that the same was due to non payment of my bills.
Its such a shame on your part that my services have been deactivated twice in 3 months now due to this said issue. But if you look at my status, apart from a meagre amount, all my dues have been cleared. A vavor of Rs. 250 was given to me over phone from...
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N
Naseer bhaijan
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Regarding data

Address:Mohali, Punjab, 160059

I can't use my data but in vodafone app shows me you are across your internet limet and when i call custumer care they tell me your call can't resolved at this time
So call after 4 hours when i call 2nd time also told call again 4 hours i am call day by day but my query can not resolved
please help me for this compant
There is no oppton to me i will port my number [protected]
Regards Naseer
From mohali punjab...
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M
Mandy Lisha
from Mumbai, Maharashtra
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No network coverage

Address:East Khasi Hills, Meghalaya, 793002

Vodafone is relly bad these days... i'm from shillong and there's no network coverage in a certain area which is located in lower mawprem, lumkshaid, shillong-793002... the problem has been occuring for days now and i request you to please solve it ASAP...
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A
ashish44441
from Noida, Uttar Pradesh
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Number port in to vodafone and they barred my calls and useless comments

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I requested to "port in" from idea to vodafone postpaid.
My 3 years old number. And vodafone being so careless, irresponsible barred my calls. After so many complaints fnally someone come for verification at hcl, and all went good, verification done. After 2 days i asked again why my number is not yet activated, the concern person said my boss refuse to give possitive report because it was hcl.
My number [protected]...
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Address:Kota, Rajasthan, 324005

On 09/04/2016 afternoon i did a recharge on my cell.[protected] of rs. 697 to activate unlimited 3g data for 28 day's but it gets laps after i recharge of rs.28 instead of getting top up. My alternate no is [protected]
- balasaheb yelme...
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B
bhodai
from Mumbai, Maharashtra
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I am complaining about excessive billing

Bill for the month of november 2015 shows rs. 144 as data charges which have not been used by me. A no. Of complains were made by me over phone in customer care but all went in vain. I held up payment and asked for revised bill. At last complaint was lodged on line, this also went in vain. I request for deactivation of the connection .My no. Is [protected]....
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N
Neetij
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Horrible customer service after converting to 4g

Address:Mumbai City, Maharashtra, 400057
Website:www.vodafone.in

On visiting the vodafone store in vile parle east, i converted my mother's phone into 4g. After 3 hours it did not get activated. On going back they said its a phone problem and that they cannot switch it back to 3g.

On telling them that they should have informed the customer that once the switch is made, one cannot go back to 3g. The manager refused to acknowledge the matter and spoke in a very condescending manner.
br...
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A
Amit Mandal Mandal
from Kolkata, West Bengal
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Internet

Website:www.vodafone.in

I just want to know the minimum 3g internet speed of vodafone according to trai guidelines. My number is [protected].
After 750 mb my data speed throttle upto 64 kbps even in 3g network. So where are you maintaining the guidelines of trai.Please explain me through email only. Otherwise i will have to lodge complain to trai and in rti. Speed is decreased upto 64 kbps on 3g network. I think, it is unfair. While i am getting 3g network,...
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A
anirbanmaity93
from Chennai, Tamil Nadu
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Fraud by vodafone while in roaming

Address:721152

Hi sir/mam,

I am anirban maity holder of [protected]. On 10th january(I cant recall actual date may be 11 or 12th th january) i called customer care to decativate rs. 75 roaming incoming free promo.He told me it will be deactivated within 2 hrs. Though it was not deactivated(I dnt really care of this it is still activated or not).But i called on 30th january from my another number([protected]) to activate rs. 75 roaming incoming...
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S
SubhajitManna
from Kulti, West Bengal
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Vodafone lottery

Address:Kolkata, West Bengal, +91

Yesterday on 08.04.2016 i received a call from [protected] who told me that my voda no [protected] has been awarded with rs.15990/- cash prize money and asked thereafter to recharge a no [protected] of rs.555/- and thereafter rs.1000/- on [protected] no to get prize money. But after recharging with such amount the no become unresponsive. Dont entertain with such fake calls. Vodafone co should take care and to protect their consumer against such...
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P
praveen aggarwal1
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For fraud

Address:New Delhi, Delhi, 110034

Hello sir,

Maine 8th april ko 5pm pr apne paytm a/c se 249 ka recharge kiya but aapke server ke down hone ki wjeh se recharge ni hua, maine customer care m baat ki to unhone kaha fir se kar lo or jo excess balance hoga wo waapes ho jaayega, mainr fir se kuch der baad 249 ka balance dala or fir se recarge ni hua, tab aapkr customer service waale ne kaha aap kisi shopkeeper se karwa lo or jo excess balance hoga wo credit ho...
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K
Kunal Banyal
from Kolkata, West Bengal
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My phone is lost

Address:Amritsar, Punjab, 143001

Hlo


Sir/Madam

My phone is lost .. So please U can block my two vodafone numbers
SIM[protected]
SIM[protected]

I shall be thankful to you .. Please block fastly dear .

Name - Kunal...
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G
gajendra tomer
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mnp & billing systems are not in sync and disturbing customer

Address:New Delhi, Delhi
Website:Vodafone.in

) it took vodafone 4 months to transfer due amount from maharashtra to delhi.

2) vodafone took 6 months(After countless follow-ups from my side) to share "billing statements" with me.

3) neither their billing system, customer care, nor their portal is able to share "billing statements" with me, even after my proactive follow-ups and mails.


4) i was going to pay rs. 673.X amount from portal...
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S
syedamir91
from Mumbai, Maharashtra
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Company making fraud

Address:Allahabad, Uttar Pradesh, 212507
Website:vodafone.in

Hi,

I am really disappointed with Vodafone, they are selling 5.5GB + 2GB Free 3G data in 899/- and after this data speed becomes 64kbps.

But what they are providing, you will get speed only upto 5.5GB, and after this your speed will be upto 64kbps.

You will not get 3G speed on free 2G data.

I have attached two screenshot for more information.

Please take action against...
+1 photos
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Address:201301
Website:vodaphone.in

My vodafone micro-sim having the pre-paid number [protected] has been broken down while inserting the same in the samsung mobile almost 3 months back.
Today, i have visited the vodafone store at sector-18 noida, and request for the duplicate sim and shown my id proof, the person told me that my sim has been deactivated and the balance of almost 100+inr, it still have so to get the same you need to convert this number to postpaid service...
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akhilesh kumar tiwari 1984
from New delhi, Delhi
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Address change is not completed

Address:New Delhi, Delhi, 110044

Reason for this complaint is -
I have send email to update the address on the vodafone contact #, they asked me to send address proof and pan card copy i have done the same after that they said that it will update in next 48 hours, it was not updated so i called them again and send email to nodal officer then amritpal singh called and said that send me adhar card back side pic also, it is not done as if now . It is more then 7 days...
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S
savabhai
from Bharuch, Gujarat
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Unfair reduction in my balance

Address:Ahmedabad, Gujarat, 385310
Website:www.vodafoneindia.com

Respecred sir,
Myself Savabhai Ukabhai Patel from dhanera, Guj. I have using your postpaid services over 10 years. My mo. no. is [protected]. u can see my previous usage and my panctuality i would like to mention that i request all my collegues to use your service. and also i have a grest experience about your services.
But nowdays i m very disappointed from your services because of your highly anfare bill on 16th of march....
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R
Rameshwar Singh 9772
from Jaipur, Rajasthan
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Number barred for 20 hours

Address:Jaipur, Rajasthan, 302004
Website:vodafone.in

Dear Sir,

My postpaid number is -[protected] and other 5 contact numbers also i make a request for CUG Plan before 26 days ago approx but no result. So I once again requested on vodafone store at panchvati circle rajapark Jaipur for CUG Conversing so here they make convert my all the numbers in prepaid and again move them to postpaid but my very important number [protected] is still barred even it will not convert in prepaid...
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L
lapchik
from Delhi, Delhi
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Vodafone do not deactivate my postpaid no. 8285890870

Address:New Delhi, Delhi, 110016
Website:vodafone

I am vodafone user since 5 years but now i want to deactivate my no. but vodafone company do not deacivate my no. and i am not able to visit vodafone store and i am not responsible for pay any new bill. and i know vodafone company also help me but i am so dispoint from vodafone executiver they do not help me so plzz deactivate my no. because of i am not able to visit vodafone store otherwise i am not responsible for pay any new bill...
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