Vodafone India Complaints & Reviews

Yesterday on 08.04.2016 i received a call from [protected] who told me that my voda no [protected] has been awarded with rs.15990/- cash prize money and asked thereafter to recharge a no [protected] of rs.555/- and thereafter rs.1000/- on [protected] no to get prize money. But after recharging with such amount the no become unresponsive. Dont entertain with such fake calls. Vodafone co should take care and to protect their consumer against such fraudulent activities.

Regards
Subhajit manna

Hello sir,

Maine 8th april ko 5pm pr apne paytm a/c se 249 ka recharge kiya but aapke server ke down hone ki wjeh se recharge ni hua, maine customer care m baat ki to unhone kaha fir se kar lo or jo excess balance hoga wo waapes ho jaayega, mainr fir se kuch der baad 249 ka balance dala or fir se recarge ni hua, tab aapkr customer service waale ne kaha aap kisi shopkeeper se karwa lo or jo excess balance hoga wo credit ho jaayega. Maine 8th april ko 9 pm pr 297 ka 3g pack dalwaya.
Next day 9th april morning main jab phone dekha to mere 249 ke do recharge hue pade the or 3g deactivate kar diya tha.
So please refund my balance 498 (249+249) and active my 3g plan also,
I will be oblige

Praveen aggarwal

Phhone no. [protected]

Hlo


Sir/Madam

My phone is lost .. So please U can block my two vodafone numbers
SIM[protected]
SIM[protected]

I shall be thankful to you .. Please block fastly dear .

Name - Kunal

) it took vodafone 4 months to transfer due amount from maharashtra to delhi.

2) vodafone took 6 months(After countless follow-ups from my side) to share "billing statements" with me.

3) neither their billing system, customer care, nor their portal is able to share "billing statements" with me, even after my proactive follow-ups and mails.


4) i was going to pay rs. 673.X amount from portal but it was showing me rs. 899.X amount, again !!!

6) to clarify, i tried to call vodafone but my phone's outgoing is suspended!!!


I am stuck and not sure why vodafone processes are conflicting with the interest of customer(Which is consistent billing & open channels to solve issues) and the interest of vodafone itself (I.E. Getting bills paid).

Please open contact channels(I.E. Outgoing calls) or call me to discuss outstanding issues with my billing.

Hi,

I am really disappointed with Vodafone, they are selling 5.5GB + 2GB Free 3G data in 899/- and after this data speed becomes 64kbps.

But what they are providing, you will get speed only upto 5.5GB, and after this your speed will be upto 64kbps.

You will not get 3G speed on free 2G data.

I have attached two screenshot for more information.

Please take action against Vodafone.

My vodafone micro-sim having the pre-paid number [protected] has been broken down while inserting the same in the samsung mobile almost 3 months back.
Today, i have visited the vodafone store at sector-18 noida, and request for the duplicate sim and shown my id proof, the person told me that my sim has been deactivated and the balance of almost 100+inr, it still have so to get the same you need to convert this number to postpaid service otherwise this number will be assigned to someone else and there will be no refund for 100+inr that this sim holds.
This is entirely wrong .
The person at the store always forces the customer to have postpaid connection instead of prepaid. This is entirely wrong and who will be responsible of my 100+inr .

I will take this matter to the customer court if i will not get the proper reply from vodafone and also sector-18, noida vodafone store for misguiding the people and not refunding the balances incase the customer will not be interested for postpaid connection

Reason for this complaint is -
I have send email to update the address on the vodafone contact #, they asked me to send address proof and pan card copy i have done the same after that they said that it will update in next 48 hours, it was not updated so i called them again and send email to nodal officer then amritpal singh called and said that send me adhar card back side pic also, it is not done as if now . It is more then 7 days it is not resolved . This is the treatment for a premium customer .

Respecred sir,
Myself Savabhai Ukabhai Patel from dhanera, Guj. I have using your postpaid services over 10 years. My mo. no. is [protected]. u can see my previous usage and my panctuality i would like to mention that i request all my collegues to use your service. and also i have a grest experience about your services.
But nowdays i m very disappointed from your services because of your highly anfare bill on 16th of march. Your latest bill
on my no. is 3894rs. is very unpredictable and very very absorbable for the common man. I have lots conversation and discussion with your customer care provider and I m not satisfied from their answers and explanation. Without much calls or not any other internet usage how can u tell me to pay more. Nowadays im suffering from highly tension. your customer care service provider tell me that she(Gargi frm a'bad) can less 2000rs from my 3894rs bill. as per my other monthly bill my bill is average 600 from last ten years. Now tell me that i have paid 3894rs and u give me 2000rs back whats the meaning of all that. I wish this is not any vagetable market.
Now i requesting to u that plz dont behave unfare and give me a proper solution .

Dear Sir,

My postpaid number is -[protected] and other 5 contact numbers also i make a request for CUG Plan before 26 days ago approx but no result. So I once again requested on vodafone store at panchvati circle rajapark Jaipur for CUG Conversing so here they make convert my all the numbers in prepaid and again move them to postpaid but my very important number [protected] is still barred even it will not convert in prepaid or not in postpaid it is barred from 20 hrs and i am bearing loss continue and suffering from headache and taking round to vodafone store from yesterday night to till now

Because of this I got a loss of approximately 200000 rs. so please help me first try to start my number and then my recovery of my loss.

I am vodafone user since 5 years but now i want to deactivate my no. but vodafone company do not deacivate my no. and i am not able to visit vodafone store and i am not responsible for pay any new bill. and i know vodafone company also help me but i am so dispoint from vodafone executiver they do not help me so plzz deactivate my no. because of i am not able to visit vodafone store otherwise i am not responsible for pay any new bill

Vodafone automatically activated a deals weekly pack on my mobile number [protected] and sent a message stating that rs 20 has been deducted from your account.i will also attach the message screenshot..this is becoming a daily affair with this company. I want my money back to my account..the company cannot steal money from the customers like this.Earlier also there has been instances twice or thrice where they have taken my money in the name of packs i never activated.This is enough now.

Today i received below massage from Vodafone on my mobile

Hello! IcandyTV service is now active on your number, as requested.This service is valid till[protected] and a 7 days rental of Rs.35 has been deducted.Your current Balance post service activation is Rs.28.38.To deactivate SMS STOP to or call 155223(toll free).To visit the site click http://icandytv.mobivillage.in/siteasync

When i call ur service executive on [protected] number. she tells me I can turn off your sim card.

Customer service executive language is very cheap and she tell me first money refund possible but later tell me i can not refund your money do whatever u want

I want your support urgent

Hi,
MY CUG plan changed without prior intimation and Internet capping limit being levised on the same number, due to which the bill has increased immensly.And even after speaking to Customer care and Writing emails there has been no response for the issue from Vodafone officials.
This is really service, affecting the brand Name by poor work.

I am being charged for internet even when my data is off and im on WiFi...also the internet only starts coming once my pack has expired...till the time the internet pack is active I hardly get any net...but the moment it expires the net is readily available...this just goes to show that how you are cheating your customers and making money...request get back with a justification at the earliest or else u leave me with no option but to disconnect mine and my families connection and also inform all my friends about it...regards

I took a Vodafone postpaid connection from Kolkata City Center Vodafone store on Jan 13th 2016 and continued till 21st Jan 2016. However, due to very poor internet connection in my current resident area I was bound to decide to disconnect and get a new corporate connection in almost same price with higer internet speed.

Also I have paid Rs 300 deposit amount during the activation time which was promised to be return with the return of the simcard after disconnection of a service.

Eventually, I myself went to City Center on 21st Jan 2016 and handed over the Disconnection request letter and the sim card of the particular connection to the same person I got the connection from.

I can not remember the name of the person now but can recognize him very well and I belive vodafone computer system will shown the person name if we search for the one who has done our connection activation on 13th Jan 2016.

Vodafone provider is now calling us repeatedly to threatend that they will take legal step against us if we dont pay Rs 2700 immediately while they are saying that the bill amount till 21st Jan 2016 is Rs 853.

We have requested them to check the IMEI number to match with the sim number after 21st of Jan to see if we have used that or not but no luck in that too.

Also we never got our Rs 300 back so far which that person promissed to send to my home address within 15days from the date when I gave him the letter of deactivation.

I am requesting your help on this in a urgent basis as we took lot of time to make them understand of the fact but we are not getting any result for that.

Below is the phone number we got due to that connection. Please email me for reply at [protected]@gmail.com.
Just to mention again that we have never used that connection after 21st Jan 2016 and for that period of time we are suppose to pay Rs 853 while they are asking to pay Rs 2700 in total.

The affected connection phone number was the below one.

+91-[protected]

Please help as I am currently harassing my senior cityzen parents who are really facing bad me to answer their call and talking with them against their rude behavior.

Thanks And Regards
Malabika Saha

After opting portability from vodaphone to airtel, vodaphone gave me economical plan and i continued with vodaphone.its been 3months they are not changing it and i am getting same bills above 3000rs
In the month of feb i had chosen portability option.vodaphone had caled me up and requested no to do so and they hav given me good plan which i wnted in that total bill will not exceed 1700 rs including taxxes.as i am vodaphone 1999 red plan customer i cannot cahnge my plan through mobail app.
So i executive assured me to change my plan to 1700 rs plan from their end.
Now its been 3months they have neither changed my plan nor my bill got reduce.i hav requested them many time through cal and theough online chat and email.assurance of calling back and solving complaint in 48hours, what i get is only auto responded email only.
Please look ontoo it as they also hav call drop too much and they are charging exrnsivly to customers.

Hi team,

I am using vadafone postpaid number [protected] from last 3 months.

I have registered for hdfc smart pay service for auto-payment of monthly bill last month which is started from this month.

Unfortunately, i forgot that i registered for smart pay and paid the bill manually for april month. I only realized when i saw the message from smart pay.

Can you reverse the one payment back please?

Ph: [protected]
Email: mohan.[protected]@gmail.com
Customer ref: 67480776.

Please let me know for more details.
Thank you.

Regards,
Mohan chandra kosana.

I'm Vodafone loyal customer for past few years. Recently they changed my plan & didn't deliver what they promised. Because of the same I did reach there customer service where instead of getting a solution I have been mistreated, insulted and been harressed. I'm absolutely shocked to see this large set up treating there valued customers with absolute disrespect. After trying & putting all my efforts to make them help me, today wish to take severe action against them as the mental harassment from the company still going on.
Seek immediate attention.
Thanks
Me

In my Vodafone number [protected] they have wrongly deducted internet charge in my mobile and when I was complain to their customer care that they was denied to refund the amount the amount is 580/-(509/-+71 service tax)

Vodafone is saying everyone that they are no.1 company in network. But they are not able to solve one simple problem of network in my area. I have 2 numbers of Vodafone postpaid and in one number getting full network and other phone showing emergency calls. Customer care guys said to change the sim card and take a new Vodafone 4G. Taken but the some problem is persisting. When i visited there store the most shocking reply i got was sir change the handset as it is a handset issue. Elsewhere i have buyed a new handset Samsung J5. If Vodafone is seeing this or reading this please reply on the same. Area ;- Kisan-Nagar No.1