Vodafone India Complaints & Reviews

Dear All,

Greetings.

This is in reference to my vodafone postpaid number [protected], which I have been using since last 5 years.

I was never having any issues in Vodafone services. Noting, I recently shifted to Gandhinagar from Bhopal in January 2016 and went for porting the same number in Voda postpaid in Gujrat circle.

I paid my full dues for which I am attaching the receipts before porting and also cross verified from Vodafone customer care twice.

I took 899 plan in Gujrat in which I am supposed to get 200 discount as well. Now, I have three complaints:

1. The bill is showing 1400 of some amount and NMNP pending charges - Why is it showing when I have already paid my full dues before porting the number.
2. Despite o[censored]pdating the Vodafone store, Sector 11 Gandhinagar guys 8 times and Vodafone customer care 4 times on call about my correct email id which is [protected]@yahoo.co.in and my registered number is [protected] which is obvious, they are still unable to understand this simple fact. Now they have registered some vague id of mine in their records "vipul.[protected]@gmail.com" - WHY ?? ARE VODAFONE GUYS have GONE OUT OF THEIR SENSES?
3. WHY YOUR VODAFONE GUJRATI GUYS always SPEAK in GUJRATI to those also WHO DO NOT know GUJRATI like me and that to be WITHOUT MANNERS? I believe VODAFONE PEOPLE DO not have BASIC Manners to speak to the customers.

It has been a month now that I have been trying to sort my issues with your people now. But now the limit has crossed.

I AM REQUESTING BOTH OF YOU - PLEASE SOLVE MY BILL AND REGISTERED EMAIL ID ISSUES ASAP.

I HOPE, I WOULD NOT NEED TO ESCALATE SUCH PETTY ISSUES UPTO THE REGULATORY LEVELS OF TRAI.

Regards,
Vipul M Mehhrotraa
[protected]
IT, Defence and Smart Solutions Consultant (Think Tank)
vipulmehrotra.wordpress.com

Dear Sir
I am a user of vodafone delhi no is [protected] and i want to port my no in haryana vodafone . But the service provider reject the request 2 times. I am suffering from vodafone services and employee in Dhigawa Branch. They refuse to port my no. Please take a strict action again these employee and solve my problem.
Thanks

Looting...after doing 3g recharge of rs.1247 not getting even 2g speed on my number...customer care no response..mumbai...completely frustrated...helpout...getting no response from vodafon cust care...kindly help urgently..my number [protected]

I am using a vodafone number since last more then seven years, , when ever i called vodafone customer service officer they make the things wrong and make me irrate ..If we talking about today, , in actully they were not in mood to take calls in the morning time..a first lady Poonam saying i can not able to hear you sir a number of times..when she ll success to make me irrate i feel it and start using a profain language she atonce revert and disconect the call.Second time againg im having a word with the female agent her name is Neha singh she put me on hold without asking me or took my permission which is wrong as per the TRY rules..When iam asking these things she disconect the call atonce, , I do have the recording conversation with me, i[censored] required i will send you, , This is the first time i mark the complain or else i wll go move forward on SOCIAL netwrking sites and start using to aware our indian peoples, , or else i will took a legal justice in a loop as a consumer forum and also side by side to BBBs, , , take it seriously i need a feedback against that both lady.


Regards
jeet singh yadav
[protected]
Directors in balaji cons-tech pvt ltd noida.

I had a corporate connection of Vodafone . The number is [protected]. Due to network related issue and call dropping problem i made a decision to close the number. That's why i cleared my all dues on 16th Dec 2015( Receipt No_ KOL 145R151216_[protected] at SECTOR V kolkata Branch and made a request to the store executive to deactivate in the number on the same day. I was talked with MR JAydeep who was Sited In Table Number A who confirmed me that my request was kept and the process has been started. I didn't not asked him about the receipt or any confirmation about the request from vodafone end on the base of trust. But on February 11, 2016 I was astonished when I got a mail from corporate care relating unpaid bill of my closed number. When i called customer care for the problem, they stated that the number is still active and that's why the monthly rental generated. Then i have visited the Vodafone store. When i have asked the Same guy about it, HE HAS COMPLETELY DENIED THAT I MADE A REQUEST FOR THE CLOSING THE NUMBER. THEY WANT TO PROOF THAT I TELL LIE SHOWING ME THE SYSTEM WHERE NO REQUEST IS SHOWN ABOUT DEACTIVATION ON THE PARTICULAR DATE. WHEN I REPEATEDLY SAID THAT THE GUY CONFIRMED ME ABOUT THE DEACTIVATION, THEY WANTED WRITTEN OR PRINTED PROOF. BUT AS I SAY BEFORE, I DIDN'T ASKED JAYDEEP FOR THE RECEIPT OF TAKING REQUEST. I DIDN'T THINK THAT I WILL PAY FOR THE TRUST. IS THIS MY FAULT ?

I have formally cancelled my Postpaid services(+91 [protected]) visiting their showroom paying 400 INR(325 for generated bill and 75 extra in case the vodafone charged anything as miscellaneous charges and might come up with non cancellation). I want to get rid of this number. And to my satisfaction. The number was cancelled on 09 January 2016. And when i opened my mail today. I was surprised to find a new postpaid will with 150 rs for a cancelled number. I called customer care to know more details.. Customer care agent replied that they have a reactivation request from me. Which is clearly a lie. I asked her politely, why would i ask to reactivate a number which i got rid off and thrown the sim, I have no way of even getting a call. She bluntly said, We have called you and asked if they can reactivate and I said an yes. This is an extreme end of cheating customers. All am going to ask is that please show me the recording of the call that I accepted to reactivate. Guys beware, this will happen to anyone.. and am sure.. They ll continue this.

I lost around 250 rupees by mp1 mobile video streaming, fresh bunny.com, gang of friends & price is 75, 35& 35.please cancel all my activated services mentioned above & refund my money back.what are the service no of above packs

I'm using vodafone number before 2 years, I'm always live in roaming & vodafon network can not work, so that's why I was trying to change my company vodafone to airtel I'm tried to send SMS for port number but they blocked my sms services. now i can't send any SMS to anyone & i also can't receive any SMS & when I'm contact to custer care they put on hold.

My mobile number [protected] of vodafone got problem. vodafone, one of the leading mobile networks in india who showed me today 2 perfect special 3g offers. For 29 get 150 mb 3g data and for 49 get 250 mb 3g data, I was very happy to read that plan, because of vodafone now offer only 90 mb 3g for 29 as other networks like airtel and idea.But i didn't get any special benefits as showed on the special offers.I didn't get any logic for my problem, please pass it to the vodafone.

Had visited the store Bashyam circle Rajajinagar Bangalore, for change in segment from individual to corporate on 23rd of Jan 2016. Submitted all the necessary documents to your agent named Satish . As they had told the segment will be changed in 48 hours. It's been more than 20 days since the request, mean while dropped more than 10 mails but the problem is still unsolved.

I only called for 60 sec and balance deducted for 62 sec i have all evidence according to my mobile call duration that i have called only for 60 sec by charges for 62 sec that is 60 paisa

Yesterday at approx 4pm i went to vodafone mini store at vaishali sector-4 ghaziabad to get my sim replaced the executive there gave me a new sim but till now my sim is not activated they are saying our server was down at the time of replacement so it will take time.
how much time?
they do not know
i am missing my important phone calls because of all this.
kindly look into the matter.

I have used a poste paid plan of 249 silver pack. My mobile no [protected] had given a bill 4047 Rs. Please reduce internate charges apply to me .

I've done a recharge on my no. with 40 pe 40 offer using my vodafone app, but haven't received it yet . I've been trying to contact the customer care but they are unable to fulfill my request. Kindly return my money or give me full talk time.

I got extra bill on this month that is 552.00 rupees. And like this same bill was got in previous month but they are reduced bill as per my request. And this month vodafone team charged 200 money extra bill added to my latest (Current) bill. I have no problems when i use vodafone previously. But this jan month they are paid un wanted bill on my vodafone. I called to vodafone regarding this problem but they are not reducing the bill. Can u please solve and reduce my bill. Other wise i will change to another network. They are not sending me the bill in email also

saikishore
[protected]

Dear Sir,


I am Manish and my mobile no. is [protected].I am using Vodafone this no. from

last fifteen years.I am harassed by your customer executives regularly from last

two months.I am not paying bill from last two months reason being wrong

billing.I got call from Mukesh Gupta he listen my problem on 27 January 2016, he

assured me My senior will call with solution soon.But I did not receive any

call.On 12 February 2016 again I received a call from Mr. Rahul he again assure

me that he is arranging some senior call for me, but again same thing

happens.Today again Mr.Rahul called me. He forgets last conversation between

us.Today he given me second promise I will receive a call from senior, In spite of

getting call my outgoing is stopped.I want to settle this issue, but I am totally

mental harassed by your company.Can you resolve this issue or should I start

using other number.

Yours Sincerely,

Waiting for reply

Manish

I have cancelled my 2 connection in Sep 2015, and still now I haven't receive the deposit cheque of Rs. 1, 000 and i had went many time to that outlet and also several followup in phone call with Vodafone outlet Fezzar town Bangalore, But no response at all. Pls help me out from this

Dear whomsoever it may concern,

I recharged my phone through online recharge by south indian debit card and payment is received from my account though my recharge is not done. This is happening for me for many times in the week itself. I am using this sim for last 8 years and I am totally disappointed with the way you guys take the customer complaints and suggestions. I hope you will atleast take this as a serious matter and revert me ASAP. For many queries I am available on my email : [protected]@gmail.com

Thanks & regards

Jack antony

Sir, my vodafone no is [protected]. Vodafone has deducted my balance several times automatically. Today(17 feb 2016) they deducted rs 50 automatically from my balance in name of services. Previously i also complained for the same thing. But they continuously deducting my balance by applying their services.

Network works in mobile but as soon I put sim in USB dongle it shows no service. All other sim of different company works in dongle at the same time. So the dongle is absolute OK.

So debarr the sim for dongle IMEI.

This problem is absolutely intentional. And don't give me that Vodafone is not liable for dongle of other company. It is the network which can't be barred by you.
Stop sucking customer.