Vodafone India Complaints & Reviews

I have ported my 3 numbers from other providers to Vodafone after getting the call from Vodafone for the porting offers. I got a call from a lady Nancy mobile number [protected] multiple times from the MNP department of vodafone to give the offers.
as per the offer given by her it had been one number [protected], they will make as primary by giving 899 pack in 699 and other 2 numbers [protected] and [protected] with monthly rental of Rs. 99 I can share the data and voice plan of primary number with all the three numbers as plan for the family if I port all my numbers to vodafone and the total month;ly rental for all the three number as a single plan would be Rs. 897+ tax.
but when I got the bill they charged me with Rs 699 for all my numbers individually and when I contacted their store and customercare they told they don't have any such plan and I have to pay all the bill amount.
this is a clear case of cheating and even I myself and the store manager in Banaswadi spoke to that lady and confirmed that she had commited that she will give that offer, the details are there in the complaint no.[protected].

Dear sir my name milesh kumar mali, my vodafonr number is [protected].
2 after a one girl hesement and call agene call me
plz send me my number call detail send me 2 math

My postpaid mobile number is [protected] under Ugvcl CUG scheme but my last 6 month bill all out going call(also CUG) including in other call not in CUG
This problem shown at your Vodafone store but not proper relpy by your Representative
So please give my refund of last six month of all out going CUG call charge

I having lots of problem from vodafone service.i am not talking longly bill coming more .so i lots of hurting now a days. plz block my no...soon

Please improve the customer support he /she talk badly so please improve on it and why Vodafone 4g cannot delivered to my place same as Airtel 4g is delivered to my place please improve it and you develop skill of Vodafone customer support please you can complaint will Aries so please develop and overall it is nice Vodafone only this point you work on this you will achieve more so please this problem solve it as soon as possible

I P.Ramesh working in T.N.E.B government staff, my contact number is [protected] .recently I came to know about one offer that was established by your Vodafone network . for that they told me to change my other network sim to Vodafone .so I changed my two idea sims to Vodafone .on 29/01/2016 at 01:10 pm I went to ADAYAR Vodafone showroom . there I put token and also waited for half an hour . Mr .Dharani who is working there attend me . for changing the network he asked the nessassary documents like adhar card, pan card, photo, mnp sim charge 10rs, contact number, port I'd number.I also submitted all the above mentioned . after receiving that he said that the network will change within 7 working days. But that 7 days got completed on 5/02/16 itself. But my network didn't Change till now today the date is 10/02/16
Regarding this issue I complained to Mr.Dharani.
I didn't responded me properly and also insulted me too . regarding this matter I called customer service MR.SANTHOSH said me to meet store manager (ADAYAR Vodafone branch ) .so on 08/02/16 at 06:00 pm I met miss keerthana madam, she told me that after two days it will be changed . but Still my network didn't changed. I gave my proof to change my network from idea to Vodafone on 29/01/16
But on 08/02/16 only they are processing my request nearly 10 days passed away . I do know what they are doing? And what they are thinking in their mind .if I go and give some complaint means they are not at all responding and also insulting me badly. Is it how they treat their customer? Really I got fed up. Iam planning to tell all my friends, neighborhoods, colleges and my relatives that pls don't ever try to change your other network to Vodafone because there is no proper response.so sir Regarding this issue you should definitely investigate Mr. Dharani for insulting me badly . if you didn't do that as a customer I will go and complaint to the CENTRAL GOVERNMENT TELE COMMUNICATION TRAI

B4 sep'2015, i was using 3G data but my cell was lost due to which i locked the no.[protected] and issued a new sim along with that i requested for de-activation
of data pack b'cos my new hand set does not support data, i was told that request has been taken and will be processed when the billing cycle completes.yesterday when i saw the bill i was shocked that 3G data pack is activated, i called the customer care and i was told that i have given the request for activation of the data pack (which i didn't) in the mean while i made the payment without seeing the bill.
Even the CC executive agreed that i have not used any data since last sep'2015.

then why i was charged for the data???
Is it possible in practical that anyone who is not availing the services and continue to pay for it for 5 months... (when i am not able to purchase a hand set in 5 months which can support data access)

On 10th Feb, 2016 at 11.30pm I received a message from the Vodafone that ₹90 have been deducted from my balance for some glamour pack that I haven't subscribed to. My Number is under DND & yet my balance is been deducted for no reason from time to time. The company is cheating on customers by deducting balance without reason. The customer care centre executives are ridiculous. Is there any place where I can get proper response to my complaints. Please help.

Hi This is ansh my number is [protected]

I have already paid the bill on 8-jan-2016 . but still payment is not paid as per vodafone... and still CCE called on regullar basis...I am very disappointed from vodafone...

Dear Sir,

Actually [protected] was my Idea No. But with reference my friend I switch to Vodafone but from joining date in Vodafone I am suffering From 3G network

I complaint to costumer care they people not co operate properly just I call one costomer they not give me proper information

If I will not get my suitable network then I will immediate stop this service not me only I will inform all my friend


Pankaj Adhau

On 7 Feb 2016 I got a massage:_ Hello! Gamifive service is now active on your number, as requested.This service is valid till[protected] and a 15 days rental of Rs.75 has been deducted.Your current Balance post service activation is Rs.150.032.To deactivate SMS STOP to or call 155223(toll free) which I have not even requested I called customer care 3 times and 3 times he said balance will be refunded in 24 hrs but still today 10 Feb 2016I have not got my balance back. They are giving very bad service. I'm totally disappointed. So plz help!!!

I have done online top up recharge on [protected] of Rupees 120/- on 06/02/2016 vide Transaction No.[protected]IG0LEJBS0 by SBI net banking. I have neither receive topup recharge nor money.

Respected Sir,

I was previously using Idea card. But in Kalyan there is network Problem, so I choose Vodafone Card from Navi Mumbai police scheme . i.e. Plan A and Plan B

in Plan A monthly rent is Rs. 99
250 min Vodafone to Vodafone all mob. phone Mumbai, Maharashtra and Goa free.
call rate 30 Paise vodafone to vodafone and other 40 paise rate.
100 sms free.

in Plan B monthly rent is Rs 125 Vodafone to Vodafone 200 and other call in Mumbai, Maharashtra and Goa free.
Call rate 30 Paise vodafone to vodafone and other 40 paise.
150 sms free and 150 National sms free.
Net pack 100 Monthly.

But one month back I received your bill and I was shocked because call Rate is high, Roaming bill was charged, sms charges in both phone. i.e."A" Plan phone No [protected] Rs. 700/-
"B" Plan Phone No [protected] Rs. 275/-

I visited in Kalyan near Rly. Station Vodafone Gallery and demanded both Phone No. in Pre Paid facility, but Manager suggested that my Plane is very nice so don't convert it. Then he showed and suggested me that now you pay only Rs 50 for phone no.[protected] and Rs 100. for phone no.[protected]

For that I visited 4 times to same Vodafone gallery for same reason. Because of both phone I frequently received message for Huge amount.
Even after some days I received message that your above amount i.e. Rs. 50 and 100 will be updated in fourth coming bill.

Two days before, A cassette started playing that " you should pay the bill otherwise your phone will be disconnected ".

Again 5th time I visited the same gallery, they said, now you must pay below mentioned amount.
Then I paid in cash Plan A Rs 500 for Phone no.[protected] and Plan B Rs 550 for Phone no.[protected].
Even now the cassette is playing for the Phone no. [protected] " you should pay the bill otherwise your phone will be disconnected ".

Gallery and costumer care inquiry system and sms there is no proper communication in between them.

I have cash receipt, Police Plane pamphlet, Previous cheque Payment document etc. with me.

Is it not a Criminal breach of Trust ? for not providing the bill as per Police plan. because of your poor customer service I had to visit your gallery 5 times.
Is not extortion ? even though gallery and your message says that you pay only the above amount. i.e. Rs. 50 and 100.

Please do the need full, and intimate me, on mobile message as early as possible. Otherwise I have no substitute. I will have to move to the Consumer Court.

Thanking You,
VIJAY

I am 10 to 12 years old customer of vodafone prepaid sim. I want to change prepaid to postpaid so i had make call to customer care and asking about nearest vodafone store at that time the said me that dont visit vodafone store they takes extra service charges rather that just give me request i will send you agent and he settle all for you. i said ok and on 1st feb 2016 he collect my id proof & photo and saying that your postpaid sim will be activated with 48 hours. after 48 hours i had call agents and vodafone customer care on daily and the answer daily that your activation will done today itself. this thing happen continuesly 7 days(from 3rd feb 2016 to 9th feb 2016). Now on the date of 10th feb 2016 i got call and saying that you have to visit vodafone store otherwise activation will not done.
So every time vodafone cheated me.
Vodafone is second name of CHEATING.

To
Office in Charge
Vodafone

I am Ranjan Rana, Post Paid Ph no: [protected], Add: BIBIGANJ WORD 17, NEAR RANA GARAGE, WEST MIDNAPORE, 721101
I am all ready paid my bill amount 200.00 Rs.Transaction Details:ID RMP[protected], Date:5/12/2015, Time:9.56.37 PM,
But Running month including due amount, , All ready Complain My nearest Vodafone Store 2 times with receive all documents.and same complained Customer Care, Complain ID:[protected] /[protected].
All are saying is technical problem solved approx, 24 -48 hours. but already pending update bill 200.00 rs 3 months covered.
In this time my running bill including previous 200.00 due bill +Late fine + Taxes + Running Bill.
I am Ranjan Rana as a Vodafone old customer, , plz short out my bill amount and fine and others problem.Other wise i am go on Court with my lawyer.

With Respectfully Requesting not ignore my BILL UPDATE problem, I hope short out this problem Vodafone sight.
Thanking U..

Ranjan Rana
Ph: [protected] / [protected]

While trying to recharge, I am getting message as 'bad request'. I can't recharge from my office computer. my mobile No [protected]

Sanjay Pingle
Assistant Editor

[protected]@gmail.com

Dear sir i would like to say that my sim card [protected] was loos
on the way i requested to u plz gime another sim as same number


thanks and regards
abc

Dear Sir,
We M/s Ayurvet Ltd. having our manufacturing facility at village Mundlana, Tehsil-Gohana, Distt.-Sonipat, Haryana-131306. We are bought nearly 50 corporate connections from your esteem organization. I am representing here as authorized signatory on the behalf of Ayurvet Ltd. for issuing and discontinue any post paid connection. I am shocked to understand that in spite of making timely payment of previous month you have fixed alert to discontinue the services of mobile no. [protected]. Kindly requested you to immediately look into it and resolve the issue at the earliest.

I am having network issue formore than 10 days..I called vodafe customer care and register the compalint.[protected] is my ticket number for the final cal. They said to wait for 3 days and then for 7 days. But my network issues were not get solved. I am unable to make Cal's because of the network fluctuations. Finally I called VF customer care. They put me on hold for twice .I asked for supervisor cal. They transfer d cal I was online for 13 min for entire cal. Finally cal got disconnected. Again I tried to reach out. Again cal got transferd. I was online. Cal got disconnected. No proper response from their side. Made me irated finaly. I called again and requested a help to port my number to other service they agree and suggest the steps. Wat a gud service. U don want the customers who are with you for past 10 years. Realy... I am not gonna suggest to anyone. Find out such a issues and resolve it in future.thanks!!!

I am Rajib Ganguly & my number - [protected]. I want to complain for fake calling about bank details due to lottery 25 lakhs winning. Two numbers are [protected] & [protected] . Above two numbers decoy to me & disturb me many times .please action it.