Vodafone India Complaints & Reviews

Promise was to give discount of Rs. 200/- in plan of Rs. 699 for initial 6 months.
Later discount was diallowed the reasons best known to department after 1 month.

The incoming and outgoing calls for my number has been stopped since 8 February 2016. I was being told by the Vodafone Customer Care that due to negative physical verification the services has been cut down. The physical verification was supposed to be done on 1 February 2016, 2 pm but no one turned up.

The disconnection to my service was done without prior notice and this has caused me lot of problems . Its been 7 days now and I am continuously following up with the Vodafone Store at Hinjewadi, Pune still no luck.

I have dropped emails to corpcare.[protected]@vodafone.com and vodafonecare.[protected]@vodafone.com ; no response from these groups !

Dear sir you have launched 4g in kolkata back in jan, but inside kolkata here in haltu pin-700078 your even your 2g network is not working.iam a voda customer for 6years.is not it dissapointing a cellular giant like you is behind bsnl here.dont waste our money in your validity, please give us the service otherwise i wll switch over to other .

Offers given by Vodafone to do recharge on [protected] 1.5 GB on 247 rs & but extra 500 MB ...
Recharge done but extra offers not given ...

I have recharged my mobile through paytm app of 85 Rs but I have not received the amount in my phone yet.I want my money back as soon as possible.Money is also deducted from my bank account.

Transaction at vodafone billdesk mumbai no[protected] on POS 22317740 not done by me but done by a fraudster having mobile number [protected] kindly cancel the transaction

Today morning i got a message that super model club is active and money will deducted from next bill i called the customer care and enquired he said i have clicked a ad and activated from internet but i didnt click any ad even if i did without confirmation how can the network activate a pack and deduct money from my next bill.I asked the operator to deactivate but he said I wouldn't get any refund.

We have your sales rep at our office
he never informed me that Vodafone charges roaming in Maharashtra and the provider which i used never charged me with in Maharashtra
so why i was given Mumbai sim when my address is of Maharashtra that is first mistake from your end or say your rep .

now when i send a email you all reply is so late and send the scarp in that reply .

when i went to your store there also i didn't got any help vasai store

there a rep named Jay Sharma advised me to lodge a police complaint to get the compensation

is that the way Vodafone works

it seems Vodafone do not care for there customer

Jay Sharma refused to log my complain as well he asked me to visit the Mumbai store and i know there also i will get the same nonsense scrap .

when i asked to port my number they said i will have to bare the same charges for more 2 months for converting it to prepaid also i will have to wait for 3 months .

so please advise what should be my further course of action .i only have 2 option

1: stop your services with out paying any charge and buy new sim of other provider .
2:To pay the revised bills and stay connected with Vodafone

Dear Sir /mAdam

we have application for refund amount of international roaming charges before 1 one month ago and second request for stop itemise bill so please check what status both application then reply me ya call me

mo no ;- [protected]

best regard

Nayan Patel

[protected]

My Vodafone postpaid number is [protected].i have already called 8 to 9 times to 199.but they are not responding to me.they are telling that we are forwarding your call but no one is responding and they're keeping the call on hold for 10 to 15 minutes.now i am fedup against their service.please take some step towards it.

I have received 3 to 4 calls from mobile number [protected] asking for my SBI credit card 16 digit number, expiry date and CVV code mentioned backside the card. They said it is regarding Reward points crediting to my account. By the time they asked for CVV code, I realized it's a fake call and when I said this call I have recorded and going to give police they cut the call. As soon as I gave them the 16 digit number and Expiry date, I received OTP message to my mobile number and then they were asking for CVV code which I didn't provide. Please let me know how to take action against these kind of fraud call?
True caller was showing the name as Uderaj from Delihi and Vodafone number.Thanks

I have a roaming pack on my vodafone number for free incoming calls during in roaming up West, bihar and jharkhand Rs 21 and its validity till 27 feb 2016. My home network is Delhi NCR. Few days back when I am in roaming and also have this roaming pack. When I received incoming calls my main balance still detect. I called customer care number and he suggest me that to take your network setting on vodafone. So till that day I always set my network setting on manual mode on vodafone. Today on 13 feb 2016 when I received a call in roaming again my balance detect by vodafone even I m on vodafone manual network setting. And when I called to customer care he said that You are not on vodafone network and manual setting and again I checked but is still on manual setting on vodafone. So its second time when they wrongly detect my balance.. Please do the needful. Thanx

Please do the needful.
I didn't subscribe any vas, but the message came top doctors online service is sub scribed, so my main balance i deducted 35/- rupees. What to do with such a loss giving tele service?

Vodafone has been charging me incorrect Internet charges from last 2 months, when highlighted they informed me that Internet was used on my cell phone but no such package was used and also no additional package is active on my no. When again contacted they are only stating same thing. Have escalated the matter to senior management but till date no call has been received . Today they discontinued my line as well without having courtesy to call and resolving the issue. This is not the first time I am facing with Vodafone. Totally unhappy with such poorest response

I didnt receive a single call from vodafone for verification. They sent me messages thrice stating that they couldn't contact me. They also asked me to call on a number for completion of the process. I did but there was no response. and then they blocked my outgoing services without intimation. when i called customer care all they did is provoke me to escalate the issue to the higher level.
There were a few urgent calls that i had to make, and I couldnt only because of the ineffective process of the company. Why should I as a customer suffer due to lack of efficiency of the verification process of the company??
These people should have simply called and informed the fact that my services will be blocked if the verification is not complete. Some people might not even read messages. Highly disappointed in vodafone. Specially wHen I am an old customer. Is there something called customer loyalty? No they didnt even respect thaT. all they want me to do is wait for their next call. What till then? I cant make any calls or send any texts?

I ported my number([protected]) from Vodafone AP to Vodafone Mumbai in month of October 2015. I got extra amount of 1238 rupees in January 2016 mentioned as miscellaneous charges.
I talked to customer care of Vodafone and found that it came from Vodafone AP circle as due amount but I cleared all the amount before porting to Vodafone Mumbai circle.
Whenever I call to Vodafone Mumbai Customer care to investigate more then they...

My postpaid mobile number belonging to Tamil Nadu was used by me for many years and when I retired in 2013 I converted it to prepaid. But when I went to USA in May 2015 I converted it to postpaid as per the instructions of a Vodafone Store person and paid Rs. 500 to them and got receipt also. But when I came back from the US I found the number has been given to some one else. So I complained to Vodafone Store and then their Nodal Office in Chennai via e mail and they contacted me and said they will get my mobile number back to me and the lady who was in touch with me has suddenly stopped taking my calls and does not answer my calls to her from a number which I had given her as a temporary number of mine. I complained to their appellate authority in Chennai and they gave a docket number[protected] on 4-2-2016 and they said they will reply by 8-2-2016 but so far no reply as on[protected]. When I call them their number keeps saying it is busy, busy always so it is of no use. Hence this complaint in the complaint form to complaint about this issue. I hope Vodafone India CHennai guys will take note of this and resolve this quickly.

I didn't get the benefit which I got by a vodofone representative when I was thinking about to port from Vodafone.
When I tried to file an complain against it, three of the customer representatives didn't respond well and put my phone on hold for a longer period n then no reply. They were behaving unethically which was not expected from a well known n a reputative Brant VODAFONE..

Hope will get the solution asap..

I wanna file a complaint against those people who didn't respond or disrespect me i.e. a customer and also I want my promised benefit.

I have taken a net pack service from Vodafone. On *111*7# I have choosen a 2G net pack of ₹128 for 400 MB which was valid for 28 days but in actual I received 525 MB just for 18 days. I had a talk with customer care and their seniors but no one helped me. They kept on saying pack cannot be extended or money cannot be refunded.

I am getting unnecessary calls from this company, all the time because of this
I have changed this company. Especially asking for selecting caller tunes which is an automated call.There were occassions I were on Important meeting and when I heard the call I attended and it is the same BS$##@!.

Also they disconnect call while talking and we have to make call again which costs
more money.thereby they are generating more money for themselves.