Vodafone India Complaints & Reviews

Distributor is not giving e top balance on time from long time after giving money on time please help so that we can contribute in Vodafone network services to come first please help us ...
by chetan chopra
contact no. [protected]

Process started for migration from pre paid to post paid on 30th Jan 2016 but still not activated although commitment was for 72 hours. Now its 1740 hours dated 5th Feb 2016. Documents and fees deposited at Vodafone store at Ansal Plaza in Palam Vihar area of Gurgaon.

Dear Sir / Madam,


call history of prepaid mobile number
i want to get call and sms history of a vodafone prepaid number i.e., [protected] kindly mke it as soon as possible on my email id,


Regards,
yuvaraj

my name is vivek shaw and on 4feb 2016 i got a msg from ur company that i am getting a one lifetime offer where on recharge of 16 my call rate will become 25p/min all india for 90 days ...and on recharge of 16 i didnt got the said benefit instead my tariff changes to local30p/min for 30 days...this is not done...now u ppl are trying to deceive ur cust and everyday u come out with a new trick on how to loot cx...i want mysaid benefits oderwise i'l come and f#ck u up to the core ...mother f#ckers

I want to sue this company for sending me messages since Jan 22 on my airtel number saying that my vodafone number [protected] is active and I need to call 59059 to complete verification process

Let me tell you I never visited and vodafone store recently.
I purchased a vodafone sim last year and got rid of it owing to its pathetic services.

Now I want to know if the agent who had my documents then is using it to sell SIM cards in my name.

I can give you the agents detail as well
Stop sending this msg else you know the consequences

Sir mera mobile number [protected] jo ki postpaid hai. is number ko main port karwa raha hu relience mai. or mera abhi tak bill pay hai but mere number par MNP CHARGES 2371/- Vodafone company ne alag se laga diya hai unky paas koi detail nhi mahina bhar se pareshaan hogya hu koi jawab nhi de raha or mera number bhi band kar diya hai. mujhy jald se jald is ka jawab de...


rajkumar poonia

I have been charged 1260 for calls I din't even make to 51717 with duration of 90 mins. I was shocked and first mailed. When I googled this number many people with same problem have posted ! Please look into this issue Vodaphone.

On 3-feb-2016 payment was successfully done through SBI internet banking
(My Vodafone app)
After successful payment no response was from app
Recharge amount 160 rupees
Please refund the amount as soon as possible
I attach a screenshot of my bank's last transaction to you

Dear vodafone team, yesterday i make a call to your customer care regarding 3g internet pack, so while my number connected to your CCE namely SAI RAM he said 297 rupees recharge will give 2.gb 3g data, so basing on his information i was done 297 pack but i got 1300mb data only, so for this just i shocked then immeditely make a cal to your customer care, then another CCE namely HEMANTHKUMAR PICKED so regarding this issue i informed to mr hemanth clearly but he simply transfered my cal to supervisor by kept my cal on hold til 20mins then disconnected, so here iam very sad on this blaming gaming, so i need a quick reply call from your end, hope you wil not loose a customer like me.

Fraud transaction from credit card no ********6015, sbi,
Sir,

An amount of rs.4902/- has been fraudulently got debited at vodafone-billdesk mumbai on 04.02.2016 at 6:11 pm from my credit card no ********6015. Of sbi, without my conscent
Kindly stop the transaction and do not remit the amount to the person.


Thanks:
Rahul
[protected]

I have call customer care for change my mobile 3g internet plan form Rs.249/- or Rs.250/- to Rs.299/- or Rs.300.00, after my bill generation on nov-2015 bill they charge me lumsum Rs.950/- for internet, I have made many complains these are following date wise:
Comp. ID:[protected] Dated 21/11/2015
Comp. ID:[protected] Dated 06/12/2015
Comp. ID:[protected] Dated 08/01/2016
Comp. ID:[protected] Dated 02/02/2016
These are not resolve, after communication of nodal office, the straight said that they will not give the waiver of the amount.
And They have barring my no. so many time, that herres me mentally and professionally.
Requested to you, Please look into this resolve the issues.

Its being very bad to complaint against such a renowned company. They are just making fool of postpaid connection customers. I have taken a plan of Rs 199 monthly rental but they are keep on adding net pack charges of Rs 299 along with the bill. They activated the net pack without intimating, i spoke to the customer care executive but there is no help from there end.

श्रीमान जी
मेरा मोबाइल नं0 [protected] का जनवरी माह का बिल 573.31 रु0 आया था। जबकि मेरे द्वारा 12 जनवरी को रु0 575 का भुगतान कर दिया गया परन्तु कंपनी द्वारा मेरे मोबाइल पर announcement लगा रखी है जिससे कोई भी काल करने में बहुत परेशानी का सामना करना पड़ रहा है। आज तो कॉम्पनी द्वारा काल बार कर दी गई हैं जबकि मेरे द्वारा भुगतान कर दिया है। स्क्रीन शॉट अटैच्ड है।
अतः मेरा आपसे अनुरोध है की मेरी प्रॉब्लम का समाधान किया जाये।
अनिल कुमार
[protected]

Hi,

To whomsoever it may concern,

Request you to kindly check my bill statement as I tried connecting with your executives no of times however no response from them .

I am using your services from so long but I regret to say that I am noticing over bill issues from your end from last two months. My internet usage is showing more as compare to my actual usage. it can not be possible as most of the time my phone data is off and it's on wifi mode, this practice I am doing from so long and my bill was absolutely fine. However it's been two months my bill is over billed. many times i also requested for the itimised copy they always refussed saying our system is updating or its not showing anything here and they dont even arranged a call back, i have many issues related your services and now you just barred my calls, in case of any emergency for the girl do you people ready to take my responsibility????? i m taking this issue to consumer court as my patience level has been checked a loy by you people, its high time for me and i want to port my number to far better company then you people.

kindly do the needful.

Archana pahwa
[protected]

Hi,

On 9th january 2016, i requested for "port out " and get my upc so that i could provide it to sales agent of another provider.
However on 11th january 2016 at 11:57 am, i received a call from " [protected] " number, a retention vodafone agent named " nitin" offered me a special deal in 466 inr with 1500 minutes + 1.5 gb of 3g data + 1000 sms. I compared the deal with my another provider's (Reliance) wherein i wanted to port my number to but found that nitin's deal attracts more benefits then reliance.
I accepted the deal. And nitin confirmed that the new deal would be activate within 24 to 48 hours without providing me any request number . The conversation lasted for 15 minutes.

I called 198 yesterday to inquire about the same plan activation status as 48 hours was already completed.
I was shocked to hear that there was no such request taken.
This was really frustrated and i felt so harassed.
The 198 agent told me that there is no such plan then i requested the officer to look onto the recording which i had with nitin. But she advised me to drop a mail.

This is really very bad customer services as i had an opportunity to get the deal with another provider but had to cancel just because your officer retained me with that special deal.

Now i want you to please look into the matter and take appropriate action.

Looking for your corporation on this.

I have already escalated this to corporate team and marked a mail to : corporatecare.[protected]@vodafone.com .

Hi,

On 9th january 2016, i requested for "port out " and get my upc so that i could provide it to sales agent of another provider.
However on 11th january 2016 at 11:57 am, i received a call from " [protected] " number, a retention vodafone agent named " nitin" offered me a special deal in 466 inr with 1500 minutes + 1.5 gb of 3g data + 1000 sms. I compared the deal with my another provider's (Reliance) wherein i wanted to port my number to but found that nitin's deal attracts more benefits then reliance.
I accepted the deal. And nitin confirmed that the new deal would be activate within 24 to 48 hours without providing me any request number . The conversation lasted for 15 minutes.

I called 198 yesterday to inquire about the same plan activation status as 48 hours was already completed.
I was shocked to hear that there was no such request taken.
This was really frustrated and i felt so harassed.
The 198 agent told me that there is no such plan then i requested the officer to look onto the recording which i had with nitin. But she advised me to drop a mail.

This is really very bad customer services as i had an opportunity to get the deal with another provider but had to cancel just because your officer retained me with that special deal.

Now i want you to please look into the matter and take appropriate action.

Looking for your corporation on this.

I have already escalated this to corporate team and marked a mail to : corporatecare.[protected]@vodafone.com .


Regards,

Rohit kumar
Vodafone number - 91 [protected]
Cooperate
Eclerx services limited
Regards,

Rohit kumar
Vodafone number - 91 [protected]
Cooperate
Eclerx services limited

I ve lost my vodafone sim card on saturday and applied for a new sim @ Gachibolwi vodafone store on Monday. As per them sim card will be activated in 2 hrs. But even after 2 days, sim card hasn't been activated. When I talked to customer care chat guys several times, they have given me a ref number[protected] atlast and informed me that it ll activate in next 2 hrs. I waited for 4 hrs and again chatted with another guy ( attaching the chat history ) he said that the req has been closed and when I was asked about the resolution he simply advised me to visit the store at midnight. I ve missed so many important calls and definitely the guy with whom I chatted with is not at all tried to help me.

Yesterday a phone call had been come on my mobile from [protected] he told me that he was supplier of Edo 3 Seater Sofa Cum Bed on behalf of snapdeal.com, I had been promised if I provide my mail Id then he will send Installation manual of above mentioned product becase I need it so my mail id had been given to him . But sorry to say that I have not received further any response now I want to know It was original calls or fake calls ? so I am requesting can you provided me details o[censored]ser

Dear Sir/Madam,
I request you to kindly block my Vodafone number i.e [protected] and [protected] as my phone was stolen on 31.01.2016.
Thank you.

I am a Vodafone customer using 2 numbers [protected] and [protected]. i have been using these 2 numbers and paying the bills regularly. i was using a data card of vodafone [protected] six months back and lost the card. I reported this in Kandivali Vodafone gallery and deactivated the card in the month of September 2015 as it was not needed further. It was advised by the counter people, that my number is deactivated and I will have to pay a due of 1400+ i paid that amount immediately. I didn't use that number after that. But vodafone started sending mails to clear outstanding bills and when i requested for a physical bill showing my usage, they never send it to me.

I have send a mail to vodafone on 28th January 2016 stating all these details and requested to send me the physical bill of itenary o[censored]sage. But they again sent me a bill of lumpsum amount only.

in this situation they stopped the service of my other 2 numbers [protected] & [protected] on 2nd Feb 2016 without any prior intimation this caused me a loss of reputation as i am in a reputed position of a reputed company.

i went immediately to Jogeshwari West Vodafone store and they informed me that my running numbers were disconnected due to the arears in the data card [protected] which i had deactivated in the month of September. They charged me an amount of 1540 and activated the other numbers again.

Why should I pay this amount even though i have deactivated it 5 months back officially from the Vodafone gallery and cleared the arrears of that period?

What the right Vodafone has to close my numbers for which I am paying my monthly bills regularly without any intimation?

What is the solution for the amount I have paid now without using a number for 5 months?

I was an Airtel Customer, recently I have ported to Vodafone. I am using this number for all my communication related to financial, business and friends & family for last 12 years.
My number has been ported into Vodafone on 28th of January 2016.
I realized on 31st day of Jan (on my BDay), I am not able to receive any incoming call from Vodafone.
I called to 198 at 11:04 am on 31st day of January, she confirmed me that she has written a complaint and forwarded it to technical department and my problem will be resolved within 24 hours.
I called again on next day at around 12:12 pm for the current status, but unfortunately the lady personnel did not find any such complaint and then requested her to file the same. So she raised a complaint (Number :[protected] and told me that it will be resolved within 9th of Feb 2016.
Is it reasonable, to fix such major issue it will take around 8 Days? I have already faced huge business loss from last few days.

Please have a look, so that in future this type of major issue(s) should be resolved with the highest priority.

Mob number : 983xxxxx91

With Regards,
Chandan