Vodafone India Complaints & Reviews

Vodafone has deducted 75 rupees from my account. This is very unacceptable and I demand my money back. My phone number:[protected]

I am using Vodafone since many years and before coming to Europe i requested to convert my post-paid sim to prepaid for a time being then i will request again to convert it to post-paid when i will return back. Luckily it changed before coming to Europe in the month of August and it worked till November, as customer care guys told me to just have some balance to be working sim and i did as they told me to do but unfortunately i checked my mobile to do some transfers because we need to see the OTPs coming on same number but it got deactivated and connecting to online customer care they recommended to come to Indian Vodafone store for your issues.How can be it resolve for those guys who are not in India and how it can be reactivated. If any please need it urgently.

Dear sir i m anita kumari.. i need your help because of my family drastic conditions.. many people say lots of things against us. so need a help i need full call records of my sister husbands chandan dey phone no. [protected] from april 2014 till now to my email id [protected]@gmail.com

Sir this is DR.SHRINATH My prepaid Vodafone number is [protected] Sir I want my prepaid connection to convert to postpaid and I'm contacting Vodafone since 1month but they are not responding and I've also given all related details Please do the needy

I get a bill around 513rs every month. But this month i get 881rs bill after complaining they gave me a credit adjustment of 251.9 rs. But 652rs is not the bill i pay every month why should i have to pay that extra amount. This is a corporate connection. Data card no:[protected] Please have a look into this.

I have been charged extra in my bill and asking them for reversal I was been told to visit the branch again and again... why am I told to visit the branch when there are complaint & customer service numbers???

Dear Concerned, I joined IndusInd Bank at Delhi in Audit Department on 02.11.15 and applied for a corporate connection. I requested to port my existing Vodaphone number to new IndusInd bank Corporate connection but the same was denied by your representative (Vipin Kaushik - [protected]- Vodaphone agent authorised by our bank). So I sent my ID/Add proof, photo and local add details for a new number to Vipin. I received a new SIM through courier and after my repeated reminders got 03 numbers to select. I confirmed Vipin the shortlisted no. [protected], but got no response from him. When I again came back to Delhi on 23.11.15 and again contacted Vipin, I got the shock of my life. He told me that all my docs have been destroyed by him and I will have to provide the same again and he will again be providing me few numbers for selection. I again sent my documents to Mr.Vipin through WhatsApp as told by him. Bur even after my repeated follow up, I did not received any phone numbers nor my connection was activated. Then, all of a sudden, I received an SMS to call 117 for verification of new no. [protected], which I never wanted. Thus, I had a very bad experience dealing with your representative and I need an explanation/apology from your side. Strict action should be taken against such staff/agents. Secondly, if possible, my existing Vodaphone Punjab connection ([protected]), may be converted into IndusInd corporate connection. And if the same is not possible, I may be give some good/rhythmic numbers to choose from. Please note that its been over a month and I am not able to get a Vodaphone connection, the matter may be resolved on immediate basis. Regards, Rajnish Mathur, AVP - Audit, IndusInd Bank (Email-rajnish.[protected]@indusind.com, Mobile-[protected])

I had recharged my mobile ([protected]) for rupees 34 on 3rd December for std call rates at the rate 35p/minute. But this recharge worked only for 4 days instead of working for 28 days after 4 days of the recharge the call rates were again back to normal rates. please refund my amount which was deducted after my recharge which did not work...

Dear Sir/ madam, Today my mobile an my vodafone sim card thief in the house, please close my number imidiatly. My vodafone no is [protected]. I register FIR in C B I Delhi Police station. so please close my no . thankyou

I am the subsciber of vadofone and had made a request to unscribe the number and made the payment of Rs 1500 in the month of October 2015. I too have a request number.later on in the month of november i got a call to pay outstanding Rs 350 which i did on line. I have the mail too of the payment. Then i got a bill again via post, which i did not pay. i immediately called the center where they denied and asked me to pay bill. i ignored again in this month i got the bill, on calling vodafone center they told me to visit nearest centre, which is ghatkopar. They too are refusing to listen to me and asking me make payment. When i told the request number they are saying that it was not a request. What do i do now?

This is the third time when balance is deducted from my vodafone sim. And when i tried to contact the customer care, i was on the call for 10 minutes to wait for that somebody will response from other side. But there was not any response. Service is very very poor.illigally balance is deducted and then not picking up the call ilat cust. Care. Which kind of service is this.Company like vodafone is not supposed to do like this. My no. Is [protected]

My number has been activated for a service called Model Mania of Rs. 35 that I don't have a clue. Even the folks at customer have no idea bout such a service and they blame me for cliking a link. But I want to clearify that no such link or message came to me and so there is no question of clicking such link from my side. If this will continue in future I'll have move to other service provider.

Vodafone deducted Rs. 45 by automatically Activating Biscoot Store Pack Service without any information and without my consent. When I enquired with Vodafone Customer Care Operator he refused to refund the deducted amount and asked to Deactivate the service to avoid further Deduction after 15 days of current pack. The Operator insisted that I have clicked some link which activated the pack but I don't remember to have done anything like that. This is a matter of cheat with customers and I expect Vodafone to be ensure such deductions are avoided in future even if this time they can't afford to pay back the irrelevant deducted amount.

Hi, My mother(Lipi Pal) is having Vodafone number [protected]. I took that SIM from Kankurgachi Vodafone Store, Kolkata after porting from BSNL. On 5th December I got the following SMS: "Hello ur prepaid dox rejected during DoT audit pls submit prepaid Frm with photoaddid prf to VF store B to avoid deactivation carry originals" But yesterday night the number got deactivated. The SMS quoted above is not edited. There is no formal language to intimate it's customer. I am using this number for my banking and all official purpose. I don''t know what kind of audit is this. I have already provided photo identity proof before while taking the connection. How many times I have to do the same only for one connection? For last few months there was no problem. Why suddenly I''m getting this issue. I am in Hyderabad right now, please provide me a positive solution. For better service only I shifted to VODAFONE. How the number can be deactivated? And the SMS sent to me is a formal SMS? Please let me know the steps to get my number activated again. Thanks and Regards, Alin Pal

Dear Sir/Madam, I hemraj kapoor had done a recharge of Rs 156 from my CITIBANK Credit Card on my Mobile Number ([protected]), my number was earlier with Vodafone and now it is Ported to Idea . As on my citibank account this phone number was added with vodafone network like the it use to be before. kindly refund the amount ASAP I would really appricite that. thanks and regards Payee Name : PREPAID MOBILE RECHARGE Address : EURONET WORLDWIDE INDIA PVT LTD WEST QUADRANT, II FLOOR, City : MUMBAI Zip Code : 400051

I Fazaluddin siddiqui my unique number is [protected]. My porting ID is 178448. I would like you to draw your attention towards crucial situations. On 30 november’ 2015, I received a call from this no.[protected] her name is Kiran. She called from Vodafone relating about porting my number, her plausible explanation leads me to do what she was saying i.e related to porting my sim card. She told me that she has sended my documents to executive. Afterwards, executive called me and he was using abusive language, meanwhile I started ignoring his call, then kiran called me, I complaint her about his abusive behavior, then she told me to send documents on her whatsapp number and she said that a verification call will come for verification of documents, I also told her that I will be available till 2pm or else I will be busy. After wards, around 5pm number of spam calls were coming and it was too irritating for me to handle those calls though I told her that I will be busy after 2pm, instead of being knowing this they irritated me alot. From yesturday night my sim was deactivated and then I investigated about it, I came to know that my sim been ported to Vodafone without been receiving a verification call and I didn’t got Vodafone sim too, how this can happen. I called her at 12pm she told me that sir u will get your sim within one hour, then again I called her at 4 pm again she told sir please keep some patient your sim will get within 6pm. Meanwhile, I called her at 7pm but she shrouded me off from actual situation and said me that I will get sim on Monday and she disconnected her phone. After sometime, I tried calling her but her phone was coming switched off and now i m contactless, being a telecom engineer you can guess how will my precious work be done without sim, it is been disappointing for me. It staggered me because I was expecting a coherent process from Vodafone. Seriously, this kind of protrude stagnant behavior from your company can badly impinge on your company profile. This cannot be inevitable or avoided, I would like you to take strict action against these peoples because nobody will tolerate this kind of behavior

Dear sir, Please provide me the call details between 01 November to 22 November of my Vodafone mobile [protected] on my mail Id [protected]@gmail.com It's too urgent.

There has been a cheating while updation of payment plan change from Red 899 to Red 1299. I have asked customer executive to update from Dec'15 month billing cycle and the Nov'15 month itself got change with 1299 plan. Also requested to change Roaming Incoming free plan Rs. 149 to Rs. 75 effective Dec'15 moth billing cycle. This also got added in Nov'15 month bill. Further, the same issue has been discussed with my relationship manager - Aniket. Many a times, Aniket don't respond to calls and I have forced to contact Vodafone customer care. If a Red customer is not being addressed by a relationship manager, then it is clear that he is fugitive and has no responsibility to attend to customer queries. I believe I need to change my subscriber to some other operators in the market.

Sir mene vodafone customer care me call kiya tha [protected] se To unhone 30 min tak call on hold rakha uske bar call disconect kar diya gaya thodi der ke bar jab waha se call aaya to To CM Praful sing nam bataya tha unke personal number se call aaya tha number [protected] se call aaya tha to wo bohat hi galiya de rahe the or rudely angrly bar kar rahe the or bata rahe the ki aapne phir se customer care me call kiya to aapka sim card deactivate kar dunga or aapke sare sim card bandh kar dunga To maine call disconect kar diya to kya sir vodafone customer care me call karne se sim card bandh kar diya jayega plz aap ke bhiloda ruralshores vodafone center manager praful sing pe karyawahi kijiye otherwise mere jitne bhi simcard wodafone ke hai usko me port karva lunga kiyuki muje good service aapki or se nahi mil rahi hai or me aapki service setidfied nahi hu pinakin Gameti mo [protected]

Dear Sir/Madam, My name Yash Vora and my Vodafone number is [protected] and I am currently using the corporate CUG plan. As I have been with Vodafone network from past 7 to 8 months I had no problem or errors with the billing matter. But in my last month bill of November 2015 there was a billing error in my internet charges. on November 9, 2015, I had called a service centre of Vodafone to activate internet service on my mobile number .As my internet service was deactivated by me for October 1 month.As I wanted my internet pack to be activated for the month of November, 2015 I called up the service centre and request them to activate internet pack on my Vodafone number .As I ask for best deal on internet for my number the call receiver on call centre named PAWAN provided a best deal for me .The deal was as follows : 500 MB 3G DATA for Rs 100.I like the deal and I ask the call receiver on call centre to activate the plan for me.on seeing my bill for month of November I saw that the internet charges was charged at 450 Rs. When I consulted Vodafone store at Malad west, Mumbai, I was guided that the complaint has been lodge and Vodafone would call back you in 72 hours of complaint.On receiving call I was said that the bill is correctly charged and you have to pay the same amount of the bill.As I am sure that I have ask for the deal provided by call receiver on call centre PAWAN, still they are saying that the amount cant be reverse and the same have to be paid .. They have the recordings of the conversation in which I have clearly question PAWAN 3 times that the offer is rightly said ..PAWAN said that the offer is right and it would be charged as said above...still Vodafone are saying that the amount charge are right. I would humbly request you to please look on my matter and take take a appropriate steps. thanking you in anticipation. your sincerely, Yash Vora Vodafone no-[protected]