Vodafone India Complaints & Reviews

This is with reference to my "corporate" connection number [protected], i would bring to your notice the complete case history: - I had requested to change my plan to minimum rental plan of Rs 199 on 21 March'15 (All Mails backup available) - No response from your end and still i kept on paying my bills regularly. - I met Mr. Rupam Agarwal on 31 Aug'15 at your corp. office in Kanpur, he assured me that my additional expenses incurred (After March'15) would be adjusted in my corporate account and my number would be changed to Zero rental plan from 1 Sept'15(Plan Change mail recieved from Rupam) - Either of the issues were not resolved and i had been charged regularly, still i paid my dues timely. - Now again i have been billed for Oct'15 and Nov'15 and there has been no rectification at your end after continuous follow-ups. All these issues have been neglected from almost 6 months and it can be clearly seen that your customer support execs and other members in the escalation matrix have been sleeping over it. It is a sheer disappointment to write this mail to you but being a loyal customer i am doing my part since Day 1 and i still await you to do yours. Even after writing 8-10 mails and personally contacting the responsible relationship managers in Kanpur i have not got any resolution and another bill for Nov'15 stands due to be paid.(The mails can be checked from receiver email add as: abhi.[protected]@gmail.com, [protected]@yahoo.co.in). If required i can furnish all the emails shared till date. I would request again to refund all the undue charges which i have paid till date since i have a corporate CUG plan and had to pay all bills duly in order to keep my connections running. Also i would thereafter like to discontinue my corporate plan and switch to prepaid services. Email Details are as follows: 12/16/2015 Gmail ­ Customer Greviance Since March'15 for [protected] https://mail.google.com/mail/u/0/?ui=2&ik=7f00f2a7eb&view=pt&search=inbox&th=151...⇄ 1/9 Abhishek Bansal Customer Greviance Since March'15 for [protected] 13 messages Satish Bansal Thu, Nov 19, 2015 at 7:18 PM Reply­To: Satish Bansal To: riya.[protected]@vodafone.com, manmeetsingh.[protected]@vodafone.com, nodal.[protected]@vodafone.com, corporatecare.[protected]@vodafone.com Cc: [protected]@vodafone.com, abhi.[protected]@gmail.com Dear All, The days have gone when Customer was king today a customer has to suffer continuously due to poor and untimely services from big corp orates like you. This is with reference to my "corporate" connection number [protected], i would bring to your notice the complete case history: ­ I had requested to change my plan to minimum rental plan of Rs 199 on 21 March'15 (Mail Attached for reference) ­ No response from your end and still i kept on paying my bills regularly. ­ I met Mr. Rupam Agarwal on 31 Aug'15 at your corp. office in Kanpur, he assured me that my additional expenses incurred (After March'15) would be adjusted in my corporate account and my number would be changed to Zero rental plan from 1 Sept'15(refer trail mail) ­ Either of the issues were not resolved and i had been charged regularly, still i paid my dues timely. ­ Now again i have been billed for Oct'15 and there has been no rectification at your end after continuous follow­ups. All these issues have been neglected from almost 6 months and it can be clearly seen that your customer support execs and other members in the escalation matrix have been sleeping over it. It is a sheer disappointment to write this mail to you but being a loyal customer i am doing my part since Day 1 and i still await you to do yours. I hope this mail Knocks the correct doors in the matrix and there is some relevant action for the same. ­­­ On Thu, 3/9/15, Satish Bansal wrote: From: Satish Bansal Subject: RE: refund To: "Sme Service Kanpur1 (UPE­NE)" Date: Thursday, 3 September, 2015, 9:15 AM Hello I would request youto provide me with the compensation of the amount paid since march 21­15 till date . kindly look into the matter and inform me accordingly. thanking you Satish kumar bansal bansal tea company ­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­...⇄ On Tue, 1/9/15, Sme Service Kanpur1 (UPE­NE) wrote: Subject: RE: To: "Satish Bansal" Date: Tuesday, 1 September, 2015, 10:38 AM Ma'am, As per our dissection your no. is put on 0 rental plan if you are call this no. so pay Rs1\MIN call rate. Thanks’ & Regards Rupam Agarwal Customer Service 12/16/2015 Gmail ­ Customer Greviance Since March'15 for [protected] https://mail.google.com/mail/u/0/?ui=2&ik=7f00f2a7eb&view=pt&search=inbox&th=151...⇄ 2/9 Vodafone Digilink Ltd.|Civil Lines, Kanpur 208001 FOR All Query – [protected]@vodafone.com Toll free number – 55666/[protected] ­­­­­Original Message­­­­­ From: Satish Bansal [mailto:[protected]@yahoo.co.in] Sent: Monday, August 31, 2015 9:15 PM To: Sme Service Kanpur1 (UPE­NE) Subject: hello sir, This is in reference to our conversation today at 14/116 D, Road Civil lines, kanpur. As per our conversation my corporate number [protected] which i had requested to surrender on 21/3/2015 and was not followed up by your representatives has to converted to zero value plan where i need not pay any kind of rent until and unless i make any outgoing call from that number. Outgoing Call charges will be 1Rs/min as informed by you. And the amount i have been paying since then i.e from April to August has to be credited on my corporate account. I hope the same would be done ASAP. In case of any discrepancy please revert back to me on [protected]. Thanking You Satish K. Bansal (Bansal Tea Company) This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non­public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. 12/16/2015 Gmail ­ Customer Greviance Since March'15 for [protected] https://mail.google.com/mail/u/0/?ui=2&ik=7f00f2a7eb&view=pt&search=inbox&th=151...⇄ 3/9 Mail copy.jpg 95K Abhishek Bansal Fri, Nov 20, 2015 at 7:04 PM To: gaurav.[protected]@vodafone.com, prashant.[protected]@vodafone.com, sultan.[protected]@vodafone.com, preetam.[protected]@vodafone.com, corporatecare.[protected]@vodafone.com Dear All, This is on Behalf of my father Mr. Satish Bansal, Kindly go through the trail mail. There is no response from your side for the issues stated. Thanks Abhishek [Quoted text hidden] ­­ Thanks and Regards Abhishek Bansal +91 [protected] Mail copy.jpg 95K Abhishek Bansal Fri, Nov 20, 2015 at 7:07 PM To: [protected]@yahoo.co.in [Quoted text hidden] Mail copy.jpg 95K corporatecare.[protected]@vodafone.com Sat, Nov 21, 2015 at 8:00 PM To: abhi.[protected]@gmail.com Dear Abhishek, Thank you for your email dated 20/11/2015 regarding service related concern raised for your Vodafone mobile number [protected]. 12/16/2015 Gmail ­ Customer Greviance Since March'15 for [protected] https://mail.google.com/mail/u/0/?ui=2&ik=7f00f2a7eb&view=pt&search=inbox&th=151...⇄ 4/9 We sincerely regret for the inconvenience caused to you. As per our telephonic conversion on 21/11/2015 on your alternate mobile number [protected] at 07:35 PM but unable to speak with you With reference to concern, we would like to confirm that your concern raised against our customer care executive for above mentioned Vodafone mobile number is forwarded to our concerned team. Mr. Abhishek, be rest assured we shall also communicate the resolution on the same by 23/11/2015. Further, we would like to inform you that we are also sending you the attachment of tariff plan for your reference. Kindly note interaction number[protected] for your future reference. In case you need further assistance, please do call or e­mail us. We will do our best to help you. Happy to help Atul Rai Vodafone Corporate Relations Contact numbers: For any queries call 199 (chargeable for agent access @ 50p/3min) or +91­ [protected] (standard calling charges applicable) For any complaints call 198 toll free helpline. Fax number: +91­[protected] E­mail: corporatecare.[protected]@vodafone.com Website: www.vodafone.in Now experience our newly launched My Vodafone App. It empowers you to manage your Vodafone account on the go. So pay your mobile bills, check data usage, data plan details etc. click below link to download the My Vodafone App now. https://www.vodafone.in/vas/downloads/pages/my_vodafone.aspx On 11/20/2015 7:05 PM; From: abhi.[protected]@gmail.com; To: gaurav.[protected]@vodafone.com; prashant.[protected]@vodafone.com; sultan.[protected]@vodafone.com; preetam.[protected]@vodafone.com; corporatecare.[protected]@vodafone.com; ; ?CC: ; Subject: Fwd: Customer Greviance Since March'15 for [protected]; [Quoted text hidden] 2 attachments Tariff plan detial attach12.xlsx 12K tariff voice+data.xlsx 12K 12/16/2015 Gmail ­ Customer Greviance Since March'15 for [protected] https://mail.google.com/mail/u/0/?ui=2&ik=7f00f2a7eb&view=pt&search=inbox&th=151...⇄ 5/9 Abhishek Bansal Mon, Nov 23, 2015 at 5:00 PM To: [protected]@yahoo.co.in ­­­­­­­­­­ Forwarded message ­­­­­­­­­­ From: Date: Sat, Nov 21, 2015 at 8:00 PM Subject: Customer Greviance Since March'15 for [protected] [Quoted text hidden] [Quoted text hidden] 2 attachments Tariff plan detial attach12.xlsx 12K tariff voice+data.xlsx 12K Abhishek Bansal Thu, Nov 26, 2015 at 5:20 PM To: corporatecare.[protected]@vodafone.com Cc: gaurav.[protected]@vodafone.com, prashant.[protected]@vodafone.com, sultan.[protected]@vodafone.com, preetam.[protected]@vodafone.com, manmeetsingh.[protected]@vodafone.com, nodal.[protected]@vodafone.com, [protected]@vodafone.com Bcc: [protected]@yahoo.co.in Dear Team, There has been no resolution from your end. end has been The response time from your end has been extremely disappointing. The time you take to resolve issues is not helping me at all and all the people marked in CC are definitely way too busy to take any action. Is this how corporate's work? Shameful!! Its like i have to claim my hard earned money and you are least bothered to resolve. I am forced to take legal action against all those involved. [Quoted text hidden] corporatecare.[protected]@vodafone.com Thu, Nov 26, 2015 at 9:37 PM To: abhi.[protected]@gmail.com Dear Sir/Madam, Thank you for your e­mail dated 26/11/2015 regarding service for your Vodafone mobile numbers [protected]. With reference to your request, as per your request we would like to inform you that, kindly contact and touch with your relationship manager, details mention below. Your relationship manager is Mr. Manmeet Singh Johar 12/16/2015 Gmail ­ Customer Greviance Since March'15 for [protected] https://mail.google.com/mail/u/0/?ui=2&ik=7f00f2a7eb&view=pt&search=inbox&th=151...⇄ 6/9 Mail ID of relationship Manager ­ ManmeetSingh.[protected]@vodafone.com Kindly note interaction number[protected] for your future reference. In case you need further assistance, please do call or e­mail us. We will do our best to help you. Happy To Help Arun Singh Corporate care Contact numbers For Enquiries: 199 (chargeable for agent access @ 50p/3min) Or +91­[protected](standard calling charges applicable) For data queries: 116 For Complaints / Requests: 198 (toll free) Fax number: +[protected] E­mail : corporatecare.[protected]@vodafone.com Website : www.vodafone.com Now experience our newly launched My Vodafone App. It empowers you to manage your Vodafone account on the go. So pay your mobile bills, check data usage, data plan details etc. click below link to download the My Vodafone App now. https://www.vodafone.in/vas/downloads/pages/my_vodafone.aspx On 11/26/2015 5:21 PM; From: abhi.[protected]@gmail.com; To: corporatecare.[protected]@vodafone.com; ; ?CC: gaurav.[protected]@vodafone.com; prashant.[protected]@vodafone.com; sultan.[protected]@vodafone.com; preetam.[protected]@vodafone.com; manmeetsingh.[protected]@vodafone.com; nodal.[protected]@vodafone.com; [protected]@vodafone.com; ; Subject: Re: Customer Greviance Since March'15 for [protected]; [Quoted text hidden] Abhishek Bansal Fri, Nov 27, 2015 at 8:14 PM To: manmeetsingh.[protected]@vodafone.com Cc: [protected]@yahoo.co.in, corporatecare.[protected]@vodafone.com, nodal.[protected]@vodafone.com, gaurav.[protected]@vodafone.com, prashant.[protected]@vodafone.com Dear Manmeet, As mentioned in the trail mail i have been suggested to contact you for grievance redressal. Although you have been marked all throughout the communication but there hasnt been a a single response from your side being the relationship manager. Should I or Can I expect any resolution?? ­­­­­­­­­­ Forwarded message ­­­­­­­­­­ From: Date: Thu, Nov 26, 2015 at 9:37 PM Subject: Customer Greviance Since March'15 for [protected] [Quoted text hidden] 12/16/2015 Gmail ­ Customer Greviance Since March'15 for [protected] https://mail.google.com/mail/u/0/?ui=2&ik=7f00f2a7eb&view=pt&search=inbox&th=151...⇄ 7/9 [Quoted text hidden] nodal.[protected]@vodafone.com Mon, Nov 30, 2015 at 1:07 PM To: abhi.[protected]@gmail.com Dear Sir/Madam, Thank you for your email dated 28­Nov­2015 regarding Payment Announcement related of your Vodafone number [protected]. We understand your concern. We sincerely regret for the inconvenience caused to you. We tried calling you thrice on [protected] at 10.50am, 11.55am, 13.05pm on 30­Nov­2015, but both your numbers were not answered. We would like to inform you that your concern regarding Payment Announcement is genuine but as per concerned team, we are unable to stop calls for payment. As it will automatically stop after your payment gets updated on 04­Dec­2015. Your outstanding amount for the month of 16­Nov­2015 is Rs.796.01/­ Interaction ID for the same is[protected]. In case you need further help, do call or email us. We will do our best to help you. Happy to help, Anu Tiwari Nodal Office Contact numbers For Enquiries: 199 (chargeable for agent access @ 50p/3min) or +91­[protected] (standard calling charges applicable) For Complaints / Requests: 198 (toll free) Fax number: +[protected] E­mail: Nodal.[protected]@vodafone.com Website : www.vodafone.in Manage your Vodafone account on the go with My Vodafone app on your mob­ile phone. Whether it’s about paying your phone bill, recharging your Prepaid account, tracking service requests, or simply subscribing to the best offers, this app will help you do everything on the move. So go ahead and download it on your phone today! https://www.vodafone.in/vas/downloads/pages/my_vodafone.aspx On 27­Nov­15 8:14 PM; From: abhi.[protected]@gmail.com; To: manmeetsingh.[protected]@vodafone.com; ; ?CC: [protected]@yahoo.co.in; corporatecare.[protected]@vodafone.com; nodal.[protected]@vodafone.com; gaurav.[protected]@vodafone.com; prashant.[protected]@vodafone.com; ; Subject: Fwd: Customer Greviance Since March'15 for [protected]; [Quoted text hidden] 12/16/2015 Gmail ­ Customer Greviance Since March'15 for [protected] https://mail.google.com/mail/u/0/?ui=2&ik=7f00f2a7eb&view=pt&search=inbox&th=151...⇄ 8/9 Abhishek Bansal Mon, Nov 30, 2015 at 3:38 PM To: nodal.[protected]@vodafone.com Cc: corporatecare.[protected]@vodafone.com, gaurav.[protected]@vodafone.com Dear Madam, You tried calling on the incorrect number, kindly follow the mail/subject at least, for the correct number which is [protected]. The other number does not belong top me. [Quoted text hidden] Johar, Manmeet Singh (UPE), Vodafone India Mon, Nov 30, 2015 at 7:11 PM To: Abhishek Bansal Cc: "[protected]@yahoo.co.in", UPE­CSG­CORPORATECARE, UPECS­NODAL, "Rajpal, Gaurav (UPE), Vodafone India", "Agarwal, Prashant (UPE), Vodafone India" I am on it….I’ll get back to you in next 2 days …. Regards, Manmeet Singh [protected] “Best is yet to come” Blackberry and data helpline number‐ [protected]/ 55666 National call Centre for COCP numbers‐ +[protected] Corporate call Centre for IOIP numbers‐ [protected] / 199 From: Abhishek Bansal [mailto:abhi.[protected]@gmail.com] Sent: Friday, November 27, 2015 8:14 PM To: Johar, Manmeet Singh (UPE), Vodafone India Cc: [protected]@yahoo.co.in; UPE­CSG­CORPORATECARE; UPE­CS­NODAL; Rajpal, Gaurav (UPE), Vodafone India; Agarwal, Prashant (UPE), Vodafone India [Quoted text hidden] [Quoted text hidden] [Quoted text hidden] Abhishek Bansal Mon, Dec 7, 2015 at 11:14 AM To: "Johar, Manmeet Singh (UPE), Vodafone India" Cc: "[protected]@yahoo.co.in", UPE­CSG­CORPORATECARE, UPECS­NODAL, "Rajpal, Gaurav (UPE), Vodafone India", "Agarwal, Prashant (UPE), Vodafone India" Mr Manmeet, It has been 6 days and your reply is still awaited. 12/16/2015 Gmail ­ Customer Greviance Since March'15 for [protected] https://mail.google.com/mail/u/0/?ui=2&ik=7f00f2a7eb&view=pt&search=inbox&th=151...⇄ 9/9 How much long do we need to wait for an issue resolution?? [Quoted text hidden] Thanks and Regards Abhishek Bansal Bansal Tea Products (P) ltd. +91 [protected] +91 [protected] Abhishek Bansal Mon, Dec 14, 2015 at 2:36 PM To: "Johar, Manmeet Singh (UPE), Vodafone India", [protected]@vodafone.com Cc: "[protected]@yahoo.co.in", UPE­CSG­CORPORATECARE, UPECS­NODAL, "Rajpal, Gaurav (UPE), Vodafone India", "Agarwal, Prashant (UPE), Vodafone India" Mr. Manmeet, With reference to our concall i would like to remind you again about the issues faced by us from your side. These issues have been dragged for more 6 months and there has been no so called corporate care. Bills for this month has been processed again and are processed as per the old plans. This is the last time i am trying to look for resolution as i am tired of mailing and calling you guys. Also Mr. Rupam the so called relationship manager is also kept in loop and can help you in case justification. For any further query call me on [protected]. [Quoted text hidden]

I converted my gujarat Airtel connection into Vodafone Postpaid connection and simply mentioned that I required Maharshtra Goa Sim .But they given me Mumbai circle Sim which roaming charges included in Vodafone Bill. When I called to them they said you did not activated Rome like home service after 2 month they informed me about this service . I have already lodged complaint against but they did not reply me yet, . Even I converted this postpaid connection into prepaid still my sim card is Mumbai circle and i am not able to avail any services of Maharshtra and Goa.

I got a phone call from vodafone company on 14th dec 2015 on my vodafone number i.e "[protected]" and i was informed about many offers, and i got a offer worth 251 rs in which i had to get 2GB 3G data, but i received only 1 GB data, when i complained to vodafone care they took my complain 2 times and promised me to give 2 gb but i haven't received yet, and when i calling them now they telling me that there is no offer for you.
thay call me first and when i recharge they gave me normal plan instead of offer they are totally doing fraud i want my offer with compensation asap.
thanks
here is the complained number which i have got from them but not got an solution
[protected] on 14 dec
[protected] on 16 dec

I have not receive hard copy, With My Billing Address, Already visit to Vodafone Store Lot of time, but not salve my problem, In case not sent hard copy my Billing address Please Conform, I Would Like to take a connection another Network, WAITING FOR UR REPLAY. Regards, Shashikanth TS [protected].

Dated:[protected], Recharged my VODAFONE number [protected] with 100/- through SBI online Banking, money has been debited from my ACCOUNT but recharge amount has not been Credited to my number. please do necessary Action Either Credit the Amount of Recharge Or Refund My Money. Transaction Ref No:ESBI[protected]IG0BDPJVZ1

Dear, remove activation of value added service on my phone. I haven't applied for any service. Also the toll free number in that msg ask for type of service to deactivate it, but as I haven't applied for it I don't know type of service or any other details. Request to help me. And also request for no deduction of any money.

Recently my RBL bank credit card has been debited with Rs.4900 with the merchant name as 'vodafone-billdesk mumbai'.

This happened couple of times in my account. Can someone help with solution for this issue?

This is to bring to your notice that the Vodafone office has a record of lying to the customers and causing constant and unnecessary inconvenience. Instead of bringing solutions to the problems created by them in the first place, they proceed to then lie and give false assurances, making one believe that the problem will be resolved when in fact they take no action at all. The outgoing facility on my Vodafone no. was wrongfully terminated in the wee hours of 15 December, yet after having submitted the necessary receipt to the Vodafone store and being assured that the services would begin in an hour, no action was actually taken by the employee. I specifically asked him if I would have to contact them again, knowing well enough the shoddy work ethic that Vodafone has exhibited in my substantial dealing with the company in the past, and he proceeded to tell me that I would not need to take any further action. Despite this, true to the Vodafone way of never doing things, the outgoing was not restarted on my number. When I called up Customer Care 5 hours later, I was told that no request had been made to resume the outgoing facility on my number. Instead of being helped any further, I was asked to contact the office once again. I see that as a pointless activity since the employees at the office have commendable training in inaction and dishonesty, having most recently experienced it only a few hours earlier. I would also like to bring to your notice that Vodafone had no business discontinuing the service in the first place - the said number was ported from Idea around 2 months ago, and apparently there was an outstanding bill of Rs. 18 with the previous mobile service operator, for which Vodafone proceeded to cancel my services. You should know that I had never once been contacted by the Idea office in this regard but Vodafone proceeded to act as their messenger boy as well as unlawful enforcer in this matter. If Vodafone was so worried about Rs. 18 due to another service operator, it could always have paid them from the excess amount it so happily takes up in the monthly bill each time. Such behaviour for such a jocular amount, and the further callousness shown by the Vodafone employees in the Chandigarh branch, forces me to wonder if one is dealing with a multi national company or a small time labourer. The lack of class, culture and the constantly brazen absence of ethics is alarming. I have attached an image of the receipt of the payment of pending amount made to Idea today. I am sure you can verify my going to the office today through the CCTV camera footage over there. Seeing this as a continuing pattern with the company, if the services on my number are not restarted at once, I will not hesitate to proceed legally against the office for the harassment and inconvenience caused to me by the company and its dishonest employees. Regretting the decision to have picked Vodafone once again.

I have the number [protected] in vodafone postpaid connection (alternate no: [protected]) that is unavailable now due to no complaint has been resolved regarding so many issue mainly for the extra billing for the unconfirmed add-on services even though I have closed it. few of complaints are below. [protected] [protected] [protected] [protected] [protected]

I was activated net offer only one time but its activated four times. I was complain to call center first he was agree its network mistake. after 24hours he was not resolve my problem. My no: [protected]

Sir,

I am still not getting Internet connection (2G unlimited net pack) recharged on 9/12/2015 at 10.30am in my mobile no [protected]. Already I have sent two mails related to this issue in below link#

https://www.vodafone.in/feedback

still it is not resolved. If there is network issue and not able to resolve, why not the company refund the amount Rs. 200 to my main balance. I already stated in my earlier mail, if no action taken, will definitely inform this issue in consumer forum but still it seems they show lethargy.
One week gone, today 15/12/2015, I called all customer care no. 198, 199, [protected] but all invain. I am not able to speak to customer care executive.
I am totally frustrated with the service of the Vodafone company.
I do not want any more service/calls from the Vodafone company regarding this issue. Please refund my amount paid Rs. 200 to my main balance as early as possible. I do not want any further Net Connection from your company.

regards,
Shankar.

My vodafone no. [protected] (saranya) belonging to NCR is in roaming since last few months since I am currently in Bangalore and have been having lot of network issues. Adding to my woes, I have been getting calls stating payment of bill of Ms Preeti Bhat-[protected] of about 3000 approx. to be paid by me. I have no idea who she is and I have sent so many complaints to vodafone customer care but of no avail. My no. was terminated due to non payment of bill of Preeti bhat. I stated the vodafone guys that, I will not pay my current bill of 1522 until they stop mental torture of asking me to pay her bill atleast 10 times day and has been going on since about 15 days now. Vodafone though have revoked my termination with a clause of asking me to pay her bill within next 48hrs if not my no. will be terminated. Hence, I ask you to make vodafone to stop talking nonsense and I claim my current no. not to be terminated by them and pay by bill for this mental torture.

Good evening sir.l am a customer of Vodafone. Your company deducted Rs 35/- for Deals pack weekly service without any requests from me. Now the service has been stopped by sending "STOP" sms by me. Now I demand the deducted amount which has been debited from my account. My phone number is [protected] . Please do needful. Thanking you. Subrata Bhaduri

I am residing at anagaputhur, Kundrathur, chennai-600069, Tamilnadu. And i have given complaint in Vodafone store located in perungudi OMR chennai -600069 about network issue( as no network coverage in my area) in June 2015. and again given complaint about the same on September 2015. but still there is no solution provided.And also the store persons and customer care people response is not good. Complaint No's For your reference: [protected]june 2015 month complaint no) [protected]september 2015 month complaint no)

I have purchase a corporate no from your side my no is [protected] after 4 days my outgoing calls stop due to verification I call your customer care for re verification on 4 dec but my no not active till. I many time inform you for my concern but no body give me revert so if my no not active today than i go to consumer court against Vodafone and executive too because i give him my documents but my documents not update your side it is saying your customer care executive. my sim no is [protected]. so please inform me what i can do on my alternate no [protected].

On 12/12/2015 I call Vodafone customer care for knowing best Net pack 3G offer for mob.No. [protected]. Customer executive Prity jha talk to me & inform me for recharge of rs 147/- for which I wl get 1 GB 3g data with 30 days validity. Same day I recharge with 147 & got 450 Mb data for 14 days only. Why? Again I cl cstmr care they reply there was no such offer on my Mob no. Why wrong information given to me? Who will compensate for this?

We have raise above issue on yestrday.the same issue will be taken from your costumer end...we get new sim and activated with in two hours..but now again we are facing same problem.agian new sim will be out going facility not availabe please take this issue immidate and resolve as early as possible. Number:[protected] Name:Johny K Philip

I have been charged 1260 saying that I called to 51717 and talked for 90 mins, that too for Astrology, which is in all the way u realistic. talking for 80 mins is not at all possible without charging Guys please be aware of this kind of fraud, if you face the same problem then complain about this, at least other people will come to know about the same issue......

Before three days i bought 1GB 3G net pack on my Vodafone number [protected]. After a day the cut my 3G net and give me only 50 Mb 2G net. I called the customer care then he said that sir this is a mistake from Vodafone and i will get my data back the complaint no [protected] is I have recording of that conversation too, because i want to use data so i use that 2G data after 50 MB they cut my balance also. This is totally a scam i want my data back and my balance too.

Dear Sir, I am very disappointed by vodafone team's response, wrong billing and harrasment since I have been requested them for plan change earlier than aug 15 as per my usage which were reduced. the vodafone plan previously opted INR1299 which I had requested to vodafone executive to change it some redplan INR600 and he has assured me that it will be done but unfortunately it has not done then after I visited in vodafone koparkhairane gallery where they again told me to call their customer care becouse it can not be resolved in gallery.then after I again called their executive Mr Vora and he told due to server problem it can not done and advised to visit gallery again, again I visited koparkhairane gallery but this time they has provided their relationship manager's contact for resolution, after contacting him, he said this could not happen due to issue in server and regreted. after that I couninously in touch with him daily to resolve this issue at that time billing payment was INR 3000/- but instead of solving this issue vodafone has disconnected my phone services many times, even many times I have requested that please do not disconnect my since there is a lot of calls which are important will be inturrupted but still vodafone has not cared and terminated connection after accepting that it is their mistake (server problem).still I continoues to keep on reminding vodafone team whenever they sent bills for payment that I will definately pay the bill never said I did not but the matter which I as a customer expect to resolve in proper manner has not done.finally I have recived a legal notice by vodofone to pay the bill of INR 5007 within 7 days otherwise we will be force to pay18% additional ammount over and above INR 5007.0. sir, This is the telecom company like vodafone who dont care about customer's problem and they arrange to send legal notice wihtout understanding the customer issues and resolving them in fair manner.Mr Harish Gore(adv highcourt-vashi) is looking this legal case.I can show several mail communication made by me to vodafone but not a single assurance recived. I would request to look at this serious issue and help us to resolve. Thanks & regards, Raghvendra Singh