Vodafone India Complaints & Reviews

I am calling two days Vodafone customer care regarding of [protected] but my phone is disconnected or every time but i want to this number convert to postpaid to prepaid but not reply me if you not reply २४ hours me then i will go to next network

Vodafone postpaid bill for mobile number 97909987xx generated on 14-Oct-2015 for the duration 14 Sept-13 Oct. My observation is that call charges for each outgoing call(Local & STD) has been calculated twice. Thus the amount for call charges should have been Rs. 293 (586 / 2 = 293) and in words TWO HUNDRED NINETY THREE but I was charged with Rs. 586. Please make the appropriate correction and regenerate the October month postpaid bill and send it on my email id- yadav.[protected]@gmail.com. Please calculate and generate the new bill of 14 October after all the corrections w.r.t. service tax @14% that comes around Rs. 56(approx) rather than 97.56. Please revisit all the bills generated since Oct 14 till date carefully this time and do confirm the authenticity of bills generated on Oct 14, Nov 14 and Dec 14 too so that customer can trust your billing calculations and would be contented being a Vodafone post-paid customer. I am expecting a compensation for the stress caused by the carelessness from your end in terms of entire bill adjustment for the current month-Dec.

This is my no. [protected]. Today night i saw 3 unread msgs from vfcare. I opened them and it said some model mania pack and tube world pack got activated and balance money got deducted. What the hell... I have recieved this msg at 7:58 pm and other one at 8:00pm... Which is when i was driving. I hav pattern lock. So no way i had some link clicked like their vodafone technicians try to talk some nuisance.

During the first pack activation itself the balance got too low and this head company just activated another pack and brought my balance all the way to -15... What the ... This company wont allow us to make calls or use even active mobile data packs when the balance goes to 0 but these guys can activate their useless packs to their convinence to rob my money???.. For godsake its my money not yours to take...

These playing with our money.In a telecom company name stealing money. Who the hell is asking for their stupid packs seriously. Begging 10 times a days, disturbing us, by making a call for caller tunes. Etc...Intolerable with this vodafone. Already this money hungered telecom companies hiking prices on net packs recharge schemes an all... Not satisfied, doing robbery as a part time. With some call centres giving useless stupid answers... Seriously go to hell... Causing lot to mental stress...

I m using a Vodafone number [protected]. I have kept this number for bank transactions otherwise it remains unused. Today suddenly i got a message that a VAS has been activated on my number. Now my question is that how can a service be activated if i don't do it and i stay alone so no matter that others will use my cellphone. Now i want my money refunded or this case will be forwarded to consumer court for fraud.

Sir I have been deducted rs.35 for activating model mania pack which I have don't done.this is not first time that amount is deducted from my scout, , , many times some amount is deducted from my account for VAS which I don't have done. KINDLY LOOK IN THE MATTER OTHERWISE I HAVE ONLY OPTION TO REPORT A CASE OF FRAUD AGAINST YOU MENTIONING ALL SUCH UNWANTED DEDUCTIONS WHICH I DON'T HAVE DONE

I have recharged mobile internet worth 295 rs.
The internet is active for 30 seconds and get deactivated for 30 seconds and so on.
Look like vodafone is trying to divide the one bandwidth with two consumers to save their money.
The internet is honorable to use now.
If this continues i will stop rehanging internet not only of vodafone but all internet service providers.
If the can't give the right service the should stop giving service.
~ total shame ~

I am enidhakumar from chennai.i am using vodafone postpaid (mobile number : [protected]) i am getting poor 3G data(only30 to40 kbps)and 2G is 3 to 4 kbps.i already complaint.but no respons from customer care.plz support

Please provide as much information as possible...    I have 2 postpaid sim cards in my name ([protected] and [protected]).I am working in Indian overseas bank and I took these sims after getting your mails about the CUG plan.As directed by your representative I gave the required id proofs and employee id card.I took the sim [protected], four months bank and [protected] one month back.I made so many calls to other CUG sims believing that will be free as informed by you. But only after speaking to your customer care executive I realised that these sims are still not under CUG plans .He told me that may be a clerical mistake from your end that you entered the CUG code wrongly.As per your customer service executive's advice I send a mail on[protected] to rajesh.[protected]@vodafone.com with all these details requesting to change the plan to CUG and waive the unnecessary charges incurred to me.But I still have not received any response from your end.This will be my last mail to you and as per your response I only I will decide what to do next, whether or not to continue the service or pay the unnecessary charges.Hoping that a customer is always valuable to you.

Dear Sir/Madam, I am being charged of Rs.300/- above per mount in my Vodafone Post paid connection having mobile no. [protected].I think its due to GPRS facility please deactivate it immediately.

Vodafone deducted Rs. 45 by automatically Activating Biscoot Store Pack Service without any information and without my consent. When I enquired with Vodafone Customer Care Operator he refused to refund the deducted amount and asked to Deactivate the service to avoid further Deduction after 15 days of current pack. The Operator insisted that I have clicked some link which activated the pack but I don't remember to have done anything like that.

Dear sir, My Vodafone no:[protected].Now i recharge Rs.58/- Data back for your option message.On that on wards your company voluntarily activate unnecessary services .But the message come from you activate this services, so i deduct this much of amount.yesterday i recharge Rs.20/.After recharge your company reduce Rs.8.Now your message says "Clam world service" is now active on your number, one day rental Rs 5, so your balance is Rs 3.What is this, what is "Clam world service"who know's.If you immediately stop other unnecessary services to reduce my amount.Only i talk or search mail that's all my mobile phone.Don't insist what are the services you have and reduce my amount .How much you reduce yesterday and today repay the amount, otherwise through your sim card in the dust pin. Mind it.t.If i send the message that not send.What is your malpractice. immediately stop other unnecessary services to reduce my amount.How much you reduce repay the amount

My complaint service reg numb is: [protected] & mob numb is: [protected]. I am not at getting mobile network anywhere in bangalore as well as 3G network also. Not receiving any calls & also not able to make any calls. vodafone customer care executives are so poor in product & technical knowledge. My patience is out of control please solve it right now!

Haven't get 1GB data as offered by the Vodafone message sent to me but only 375MB data. The details of offered message has been attached her (screen short). Regards Nilesh kumar +91-[protected]

Respected Sir, My No:[protected] on 7/12/15 they had wrongly charged me rs 150/- for 3g data, but i had enough 3g data until 15/12/12.I ask for refund but there is no response, take action to solve the problem.Thank you Sir.

On Nov 30th on my [protected] mobile number a fund transfer reflected and asked to pay immediately. I asked Vodafone customer for service several time to who this transfer has happened, they couldn't find a recipient after talking to them several times, they have told the transaction is recorded by one Mr. Ansari who is associate staff. I asked them about purpose of transfer, not ready to disclose!! I have raised complaints twice, they send message saying that my phone is unreachable so they couldn't talk to me, so complaint become not correct. Again I called their call centre, you have transfer from phone what we can do about it, I asked tell me the person or number I have transferred the fund unknown . I am consulted and advocate he said that I can file financial mis appropriation cheating case under Sections 477A, 378 and 120 A Falsification of accounts. Concealing design to commit offence punishable with imprisonment however makes any false documents or false electronic record or part of a document or electronic record, with intent to cause damage or injury], to the public or to any person

I have enquired regarding my non usage of my number bill Their credit team called me and they said we understand we will give the waiver. So I went vodafone store saligramam, chennai, they didnot accept the mail. So be aware of vodafone fake postpaid commitments. Regards, Rajesh. Dear Sir/Madam, Thank you for your time to explain your query regarding the post to pre migration for your Vodafone mobile numbers. Basis your complaint, we have verified your records and we wish to inform that an amount of Rs.290.94/- would be reversed to your account towards non usage on a note of service gesture post line of confirmation from your end for your Vodafone Mobile number. Post reversal there will be payable outstanding of Rs. 696.47/- and would request you to kindly remit the same in earliest. We would like to inform you that for post to pre migration, the below mentioned documents need to be submitted for the request to be processed. The same can be submitted at any of nearest Vodafone store. We would request you to visit the link https://www.vodafone.in/pages/vodafone_stores.aspx?cid=che in order to find the nearest Vodafone Store in your locality. Prepaid application form duly signed and filled by user (available at any of the Vodafone stores) Government authorised address proof (POA) Photo ID proof (POI) 2 passport size photographs. Please carry your original documents for verification purpose. Also, attached herewith is a list of acceptable documents for POI and POA. Post clearing the current outstanding & un-billed amount, the request for prepaid migration would be processed in 48 hours. Kindly note for post to pre migration, there are no special charges for SIM card, however you would be required to pay for your First Recharge (FRC) and Second Recharge (SRC) amount which would be informed by the Store Executives at our Vodafone Store. For details on the prepaid call charges, offers and recharge options currently available, please visit the below mentioned links: https://www.vodafone.in/prepaid/plans/pages/tariffs_che.aspx?cid=che Further we value your feedback on the various aspects of our service. This will greatly help us improve and deliver your expectations. We thank you for your patient understanding and look forward to your association with us. Kindly find the docket number[protected] for your reference. In case you need further assistance please do call or email us. We'll do our best to help you. Our Vodafone helpline and SMS communication number 111 has changed to 199. Save the new number and call us anytime. Happy to help, Yogapriya Vodafone Care Contact numbers For Enquiries: 199 (chargeable at 50p/3min for agent access) or +91-[protected] (standard calling charges applicable) For Complaints / Requests: 198 (toll free) Fax number: +91-([protected]) E-mail: vodafonecare.[protected]@vodafone.com Website: www.vodafone.in

Sir, Last month I recharged my number with Rs. 297. In this offer was that I would get 2.5 GB 3G data. I got 3 GB data but after using around 1.25 GB data speed of browsing become slow like the speed of 2G. I called to customer care regarding this. They said they Will not registered complain regarding this. My contact no. is +91 [protected]. Please solve the problem. Thanking You Kamal Parsad +91 [protected]

Hi, Today 35 rupees got deducted from my mobile number without my permission a namkeen pack automatically subscribed while surfing. Please refund my amount back. This is not the way to loot your customers. If you do so then we will need to swith to some other mobile operator. Refund 35 rupees back to my account.

Today i got so many pop - up or flash messages. And it automatically deducted money and sent some cocktail receipe for whole day..
When i called to customer care they told me that i have sent a message for that money is deducted. I told that i didn't sent any message, then he told that you have sent what the..
I asked him to file a complain but he refused it..
And when i tried again to customer care for 10 min the ringing is there and after that they pick up phone and put the reciever on no voice there what a good solution. Salute you vodafone... I am very disappointed...
If the issue will not solve i think of porting...

My number is [protected]

Yesterday(On 09.12.2015), I (Gulraiz Faridi) issued a new vodafone pre paid connection ([protected]), regarding of this new SIM I have queried about its talking time and data plan activation from a vodafone customer care agent named Mr. ABHAY at approx. 10:25 p.m, He replied very ruidly and later on after coming out from call center (as I think) he made me call from another no.( [protected]) and start to abuse me again he mentioned He will see how I use the vodafone no. recently issued.(I have the recording of same, THIS IS EXTREMELY VERY DIRTY. )I can send you if you need, Also about all this incident I told to your customer care and local police .My first experience with VODAFONE was very worst. Kindly look into the matter as further more I will upload this on social sites.