Vodafone India Complaints & Reviews

Hello, I am unable to send sms to port out of vodafone. Mobile number to port: [protected] Number to contact me: [protected] Very bad Data coverage from vodafone Existing conplaints on data coverage never was resolved but always getting feedback calls, worst customer care service too. Not even closer to customer satisfactory level. I would not prefer anybody to use VODAFONE ever.. Atleast get the SMS service issue resolved.

I have Vodafone no [protected] since last four or five year..i want to port my sim but company don't provide me upc code for the porting purpose..whenever m call to customer care he told me ur sim is not a prepead sim so i dont able to provide u code but how this possible ... I was purches that sim by retailer shop ...so please provide me upc code...

Vodafone company k dvara muje meri bina jankari ke .muje bina btaye mere account se rupaye kat liye gye..mere dvara shikayat karne par meri koi help nhi ki gyi. Muje bola gya aapki shikayat ki sunvayi ni ki jayegi. Senior officer aakash sharma ne badtmizi se bat ki. Aakash sharma backward man....

Team @ Vodafone, Today my phone number ( [protected] ) got disconnected ( No Services ) . Am surprised that this was done without no prior intimation. No SMS No Mail No Call This is corporate connection and am leading Senior position . If this is the services you have ...I would recommend complete corporate to de-link all relationship with Vodaphone . With immediate effect please reinstall the services . Even I am unable to connect to call center . Regards Gurpreet Singh [protected]

We have converted my postpaid connection into prepaid, But my security money not refunded till date. My mobile Number: [protected] email_Id: [protected]@gmail.com

I have got sim with number [protected] after submitting proper Photo iD Card and photo along with signature through a vendor at Hatia railway colony market.It was converted to micro sim and inserted in mobile on 16.11.2015 and it was not activated till 19.11.2015 thereafter vendor retained the sim for activation but not succeeded in getting activated .Thereafter it was returned with damaged sim and it was not displayed in my mobile.The sim was returned back to the vendor with one set of photo ID and photograph for new blank sim to get released.But no way it was served yet.Again one set document was asked and was provided for the same.I have not received the sim right now.Is it a mechanism exist to address my complain and for its redress-al? Please look-into it and kindly resolve.

I had 2 nos with Vodafone India, which i ported out on 2nd Oct 2015. Before porting, the rule is you have to clear all outstanding before they allow porting out. Today after 3 months of porting out, they are raising bills and asking me to pay Rs 10000 or they will get the line confiscated. My nos are [protected] and [protected] . I have spoken several times, send mails to their Applet ate authority but of no avail.

Hi, Since 12th Dec, 2015, Saturday I have been facing network issue in IVY Estate Wagholi. I am unable to make or receive calls with no access of mobile net. Till Friday the network was very strong and fast. It is not the problem with either phone or sim card as it works perfectly fine outside Wagholi. This has impacted my job, for I have to cover the US shift wherein I need to attend lot of conference calls. I raised a complaint with the customer care on 15th December, 2016 requesting them to look into this issue on top priority. However, till today I have not received any response from Vodafone. In turn I have been calling them on 198 and checking on the status. Unfortunately I get the standard statement that they are looking into the issue. Please refer to ticket #[protected]. Appreciate if someone responsible looks into the issue and understands the importance of customer satisfaction. Regards Salitha

I converted my prepaid Vodafone number [protected] to post paid on date 27.11.15. I took Red plan 499, under this plan 1000 local + std minutes free + 1000 messages + 500 mb data. When i checked my first bill hey have charged me as 250 rs as monthly rental charges for 15 days, bu this plan offers 100 discount, monthly charges now 399, for 15 days it is around 200 rs but they charged me 241.45 rs. Here by i am attaching the bill, know how vodafone cheating the customers. After complaining they reversed the amount. But instead of 1000 minutes free, they have given 500 minutes only when i contacted the customer care executive he agreed with my point, took the complaint . complaint reference number is[protected]. he said within 2days amount will be reversed. but when i contacted today for the same they denying my complaint. how these telecom operators cheating by the name of offers. Hence, I am requesting TRAI should look into these matters, punish these cheaters with huge penality

Dear Sir/Madam, An amount of Rs.5000/- has been fraudulently got debited vide transaction no.[protected] on POS 22317740 at VODAFONE-BILLDESK MUMBAI IN TXN #[protected] ON 15.12.2015 at around 4:30 PM. Kindly stop the transaction and do not remit the amount to the person. I request you that on humanity ground kindly cancel the order having transaction number[protected] immediately and if it isn't cancelled I just want the number/account details on which the transaction take place so that the person can be put behind bars. Subodh Agrawal M-[protected]

Dear Sir /Madam, My mobile number has been charged 75 rs for subscription of super models club, which I did not subscribe. Kindly help me to deactivate it and refund the amount ASAP. Thanks and Regards

Plz send incoming & out going call details in 2 months Nov. & Dec. 2015. in this [protected] number. plz send email. [protected]@gmail.com

Model Mania - Wrongly deducted amount from my account - am not subscribe anything. Vodofone cheating their customers. There is no option to get back the deducted amount.

I am a regular user of vodafone and I am regularly facing a problem. After data recharge its shows validy and unlimited service for 28 days but its get over in 10 days . and again recharge and again same problwm . when we speak to customer care, we don't get direct assistance from executive, its ivr which eat our head again and again and again. There is no one to listen problem and resolve it.

Hi, I have recharged Mobile Number: [protected] with 98 rupees on 15/12/2015. I got 500 MB data for 14 days, But according to running offer I should get 1024 MB data for 28 days. So, I called vodafone customer care 6-7 times, they have taken complaints but there is no responses I got form vodafone side. Below are the Employee IDs of vodafone customer care executives with whom I spoke: A10026151 A460186 Please take action against and resolve.

Dear Sir, i am facing lot of problem due to unethical billing charges on this Vodafone NO-[protected], billing amount 11000 of one month .but my credit limit is 6000/per month.how it is possible to generate this amount of bill. and vodafone customer care services are forcing me to pay this amount only. i hope that you will be taking care of this problem and i will get justice according to India Law. Thanks & Regards, Karuna Tyagi [protected]

Sir, I have logged a complaint about your false offer . i have got the message that u will provide 2 GB/3G data on 297 recharge. but after recharge i have only got 1.25 GB. when i am regularly asking Ur customer care they are saying it will come in 4 hours but after 96 hours also its not came. but wen i called last at 12.45 he is saying that offer is not to ur number. i am just sending the screen shot of the message i got, if you not replying me within 24 hours i will directly go to consumer court regarding this matter. and also i am your consumer for last 4 year, and i fed off your service from last one month last week nearly four days i have not got the internet pack coz o[censored]r technical issue. any way i already applied for PORT. but i am fighting this issue till the end in court. its not a matter of 1 GB but ur misleading thousand of poor customer naveen [protected]

Mobile no. [protected] notice issued not my fault why should i pay for international vangri call not made by me i issued a cheque with a word of receiving a settlement letter letter not received i stopped the cheque for what vodafone issued a legal notice. i was ready to pay for what i had used but not for vodafone system errors i had been through this harassment from vodafone call center people and the legal notice. i am a sincere vodafone user and doesn't expect such things from it. my alternate no : please feel free to contact me [protected]. or else i wont be having any option left then to file a complaint against vodafone.

This is with reference to my "corporate" connection number [protected], i would bring to your notice the complete case history: - I had requested to change my plan to minimum rental plan of Rs 199 on 21 March'15 (All Mails backup available) - No response from your end and still i kept on paying my bills regularly. - I met Mr. Rupam Agarwal on 31 Aug'15 at your corp. office in Kanpur, he assured me that my additional expenses incurred (After March'15) would be adjusted in my corporate account and my number would be changed to Zero rental plan from 1 Sept'15(Plan Change mail recieved from Rupam) - Either of the issues were not resolved and i had been charged regularly, still i paid my dues timely. - Now again i have been billed for Oct'15 and Nov'15 and there has been no rectification at your end after continuous follow-ups. All these issues have been neglected from almost 6 months and it can be clearly seen that your customer support execs and other members in the escalation matrix have been sleeping over it. It is a sheer disappointment to write this mail to you but being a loyal customer i am doing my part since Day 1 and i still await you to do yours. Even after writing 8-10 mails and personally contacting the responsible relationship managers in Kanpur i have not got any resolution and another bill for Nov'15 stands due to be paid.(The mails can be checked from receiver email add as: abhi.[protected]@gmail.com, [protected]@yahoo.co.in). If required i can furnish all the emails shared till date. I would request again to refund all the undue charges which i have paid till date since i have a corporate CUG plan and had to pay all bills duly in order to keep my connections running. Also i would thereafter like to discontinue my corporate plan and switch to prepaid services. Email Details are as follows: 12/16/2015 Gmail ­ Customer Greviance Since March'15 for [protected] https://mail.google.com/mail/u/0/?ui=2&ik=7f00f2a7eb&view=pt&search=inbox&th=151...⇄ 1/9 Abhishek Bansal Customer Greviance Since March'15 for [protected] 13 messages Satish Bansal Thu, Nov 19, 2015 at 7:18 PM Reply­To: Satish Bansal To: riya.[protected]@vodafone.com, manmeetsingh.[protected]@vodafone.com, nodal.[protected]@vodafone.com, corporatecare.[protected]@vodafone.com Cc: [protected]@vodafone.com, abhi.[protected]@gmail.com Dear All, The days have gone when Customer was king today a customer has to suffer continuously due to poor and untimely services from big corp orates like you. This is with reference to my "corporate" connection number [protected], i would bring to your notice the complete case history: ­ I had requested to change my plan to minimum rental plan of Rs 199 on 21 March'15 (Mail Attached for reference) ­ No response from your end and still i kept on paying my bills regularly. ­ I met Mr. Rupam Agarwal on 31 Aug'15 at your corp. office in Kanpur, he assured me that my additional expenses incurred (After March'15) would be adjusted in my corporate account and my number would be changed to Zero rental plan from 1 Sept'15(refer trail mail) ­ Either of the issues were not resolved and i had been charged regularly, still i paid my dues timely. ­ Now again i have been billed for Oct'15 and there has been no rectification at your end after continuous follow­ups. All these issues have been neglected from almost 6 months and it can be clearly seen that your customer support execs and other members in the escalation matrix have been sleeping over it. It is a sheer disappointment to write this mail to you but being a loyal customer i am doing my part since Day 1 and i still await you to do yours. I hope this mail Knocks the correct doors in the matrix and there is some relevant action for the same. ­­­ On Thu, 3/9/15, Satish Bansal wrote: From: Satish Bansal Subject: RE: refund To: "Sme Service Kanpur1 (UPE­NE)" Date: Thursday, 3 September, 2015, 9:15 AM Hello I would request youto provide me with the compensation of the amount paid since march 21­15 till date . kindly look into the matter and inform me accordingly. thanking you Satish kumar bansal bansal tea company ­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­...⇄ On Tue, 1/9/15, Sme Service Kanpur1 (UPE­NE) wrote: Subject: RE: To: "Satish Bansal" Date: Tuesday, 1 September, 2015, 10:38 AM Ma'am, As per our dissection your no. is put on 0 rental plan if you are call this no. so pay Rs1\MIN call rate. Thanks’ & Regards Rupam Agarwal Customer Service 12/16/2015 Gmail ­ Customer Greviance Since March'15 for [protected] https://mail.google.com/mail/u/0/?ui=2&ik=7f00f2a7eb&view=pt&search=inbox&th=151...⇄ 2/9 Vodafone Digilink Ltd.|Civil Lines, Kanpur 208001 FOR All Query – [protected]@vodafone.com Toll free number – 55666/[protected] ­­­­­Original Message­­­­­ From: Satish Bansal [mailto:[protected]@yahoo.co.in] Sent: Monday, August 31, 2015 9:15 PM To: Sme Service Kanpur1 (UPE­NE) Subject: hello sir, This is in reference to our conversation today at 14/116 D, Road Civil lines, kanpur. As per our conversation my corporate number [protected] which i had requested to surrender on 21/3/2015 and was not followed up by your representatives has to converted to zero value plan where i need not pay any kind of rent until and unless i make any outgoing call from that number. Outgoing Call charges will be 1Rs/min as informed by you. And the amount i have been paying since then i.e from April to August has to be credited on my corporate account. I hope the same would be done ASAP. In case of any discrepancy please revert back to me on [protected]. Thanking You Satish K. Bansal (Bansal Tea Company) This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non­public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. 12/16/2015 Gmail ­ Customer Greviance Since March'15 for [protected] https://mail.google.com/mail/u/0/?ui=2&ik=7f00f2a7eb&view=pt&search=inbox&th=151...⇄ 3/9 Mail copy.jpg 95K Abhishek Bansal Fri, Nov 20, 2015 at 7:04 PM To: gaurav.[protected]@vodafone.com, prashant.[protected]@vodafone.com, sultan.[protected]@vodafone.com, preetam.[protected]@vodafone.com, corporatecare.[protected]@vodafone.com Dear All, This is on Behalf of my father Mr. Satish Bansal, Kindly go through the trail mail. There is no response from your side for the issues stated. Thanks Abhishek [Quoted text hidden] ­­ Thanks and Regards Abhishek Bansal +91 [protected] Mail copy.jpg 95K Abhishek Bansal Fri, Nov 20, 2015 at 7:07 PM To: [protected]@yahoo.co.in [Quoted text hidden] Mail copy.jpg 95K corporatecare.[protected]@vodafone.com Sat, Nov 21, 2015 at 8:00 PM To: abhi.[protected]@gmail.com Dear Abhishek, Thank you for your email dated 20/11/2015 regarding service related concern raised for your Vodafone mobile number [protected]. 12/16/2015 Gmail ­ Customer Greviance Since March'15 for [protected] https://mail.google.com/mail/u/0/?ui=2&ik=7f00f2a7eb&view=pt&search=inbox&th=151...⇄ 4/9 We sincerely regret for the inconvenience caused to you. As per our telephonic conversion on 21/11/2015 on your alternate mobile number [protected] at 07:35 PM but unable to speak with you With reference to concern, we would like to confirm that your concern raised against our customer care executive for above mentioned Vodafone mobile number is forwarded to our concerned team. Mr. Abhishek, be rest assured we shall also communicate the resolution on the same by 23/11/2015. Further, we would like to inform you that we are also sending you the attachment of tariff plan for your reference. Kindly note interaction number[protected] for your future reference. In case you need further assistance, please do call or e­mail us. We will do our best to help you. Happy to help Atul Rai Vodafone Corporate Relations Contact numbers: For any queries call 199 (chargeable for agent access @ 50p/3min) or +91­ [protected] (standard calling charges applicable) For any complaints call 198 toll free helpline. Fax number: +91­[protected] E­mail: corporatecare.[protected]@vodafone.com Website: www.vodafone.in Now experience our newly launched My Vodafone App. It empowers you to manage your Vodafone account on the go. So pay your mobile bills, check data usage, data plan details etc. click below link to download the My Vodafone App now. https://www.vodafone.in/vas/downloads/pages/my_vodafone.aspx On 11/20/2015 7:05 PM; From: abhi.[protected]@gmail.com; To: gaurav.[protected]@vodafone.com; prashant.[protected]@vodafone.com; sultan.[protected]@vodafone.com; preetam.[protected]@vodafone.com; corporatecare.[protected]@vodafone.com; ; ?CC: ; Subject: Fwd: Customer Greviance Since March'15 for [protected]; [Quoted text hidden] 2 attachments Tariff plan detial attach12.xlsx 12K tariff voice+data.xlsx 12K 12/16/2015 Gmail ­ Customer Greviance Since March'15 for [protected] https://mail.google.com/mail/u/0/?ui=2&ik=7f00f2a7eb&view=pt&search=inbox&th=151...⇄ 5/9 Abhishek Bansal Mon, Nov 23, 2015 at 5:00 PM To: [protected]@yahoo.co.in ­­­­­­­­­­ Forwarded message ­­­­­­­­­­ From: Date: Sat, Nov 21, 2015 at 8:00 PM Subject: Customer Greviance Since March'15 for [protected] [Quoted text hidden] [Quoted text hidden] 2 attachments Tariff plan detial attach12.xlsx 12K tariff voice+data.xlsx 12K Abhishek Bansal Thu, Nov 26, 2015 at 5:20 PM To: corporatecare.[protected]@vodafone.com Cc: gaurav.[protected]@vodafone.com, prashant.[protected]@vodafone.com, sultan.[protected]@vodafone.com, preetam.[protected]@vodafone.com, manmeetsingh.[protected]@vodafone.com, nodal.[protected]@vodafone.com, [protected]@vodafone.com Bcc: [protected]@yahoo.co.in Dear Team, There has been no resolution from your end. end has been The response time from your end has been extremely disappointing. The time you take to resolve issues is not helping me at all and all the people marked in CC are definitely way too busy to take any action. Is this how corporate's work? Shameful!! Its like i have to claim my hard earned money and you are least bothered to resolve. I am forced to take legal action against all those involved. [Quoted text hidden] corporatecare.[protected]@vodafone.com Thu, Nov 26, 2015 at 9:37 PM To: abhi.[protected]@gmail.com Dear Sir/Madam, Thank you for your e­mail dated 26/11/2015 regarding service for your Vodafone mobile numbers [protected]. With reference to your request, as per your request we would like to inform you that, kindly contact and touch with your relationship manager, details mention below. Your relationship manager is Mr. Manmeet Singh Johar 12/16/2015 Gmail ­ Customer Greviance Since March'15 for [protected] https://mail.google.com/mail/u/0/?ui=2&ik=7f00f2a7eb&view=pt&search=inbox&th=151...⇄ 6/9 Mail ID of relationship Manager ­ ManmeetSingh.[protected]@vodafone.com Kindly note interaction number[protected] for your future reference. In case you need further assistance, please do call or e­mail us. We will do our best to help you. Happy To Help Arun Singh Corporate care Contact numbers For Enquiries: 199 (chargeable for agent access @ 50p/3min) Or +91­[protected](standard calling charges applicable) For data queries: 116 For Complaints / Requests: 198 (toll free) Fax number: +[protected] E­mail : corporatecare.[protected]@vodafone.com Website : www.vodafone.com Now experience our newly launched My Vodafone App. It empowers you to manage your Vodafone account on the go. So pay your mobile bills, check data usage, data plan details etc. click below link to download the My Vodafone App now. https://www.vodafone.in/vas/downloads/pages/my_vodafone.aspx On 11/26/2015 5:21 PM; From: abhi.[protected]@gmail.com; To: corporatecare.[protected]@vodafone.com; ; ?CC: gaurav.[protected]@vodafone.com; prashant.[protected]@vodafone.com; sultan.[protected]@vodafone.com; preetam.[protected]@vodafone.com; manmeetsingh.[protected]@vodafone.com; nodal.[protected]@vodafone.com; [protected]@vodafone.com; ; Subject: Re: Customer Greviance Since March'15 for [protected]; [Quoted text hidden] Abhishek Bansal Fri, Nov 27, 2015 at 8:14 PM To: manmeetsingh.[protected]@vodafone.com Cc: [protected]@yahoo.co.in, corporatecare.[protected]@vodafone.com, nodal.[protected]@vodafone.com, gaurav.[protected]@vodafone.com, prashant.[protected]@vodafone.com Dear Manmeet, As mentioned in the trail mail i have been suggested to contact you for grievance redressal. Although you have been marked all throughout the communication but there hasnt been a a single response from your side being the relationship manager. Should I or Can I expect any resolution?? ­­­­­­­­­­ Forwarded message ­­­­­­­­­­ From: Date: Thu, Nov 26, 2015 at 9:37 PM Subject: Customer Greviance Since March'15 for [protected] [Quoted text hidden] 12/16/2015 Gmail ­ Customer Greviance Since March'15 for [protected] https://mail.google.com/mail/u/0/?ui=2&ik=7f00f2a7eb&view=pt&search=inbox&th=151...⇄ 7/9 [Quoted text hidden] nodal.[protected]@vodafone.com Mon, Nov 30, 2015 at 1:07 PM To: abhi.[protected]@gmail.com Dear Sir/Madam, Thank you for your email dated 28­Nov­2015 regarding Payment Announcement related of your Vodafone number [protected]. We understand your concern. We sincerely regret for the inconvenience caused to you. We tried calling you thrice on [protected] at 10.50am, 11.55am, 13.05pm on 30­Nov­2015, but both your numbers were not answered. We would like to inform you that your concern regarding Payment Announcement is genuine but as per concerned team, we are unable to stop calls for payment. As it will automatically stop after your payment gets updated on 04­Dec­2015. Your outstanding amount for the month of 16­Nov­2015 is Rs.796.01/­ Interaction ID for the same is[protected]. In case you need further help, do call or email us. We will do our best to help you. Happy to help, Anu Tiwari Nodal Office Contact numbers For Enquiries: 199 (chargeable for agent access @ 50p/3min) or +91­[protected] (standard calling charges applicable) For Complaints / Requests: 198 (toll free) Fax number: +[protected] E­mail: Nodal.[protected]@vodafone.com Website : www.vodafone.in Manage your Vodafone account on the go with My Vodafone app on your mob­ile phone. Whether it’s about paying your phone bill, recharging your Prepaid account, tracking service requests, or simply subscribing to the best offers, this app will help you do everything on the move. So go ahead and download it on your phone today! https://www.vodafone.in/vas/downloads/pages/my_vodafone.aspx On 27­Nov­15 8:14 PM; From: abhi.[protected]@gmail.com; To: manmeetsingh.[protected]@vodafone.com; ; ?CC: [protected]@yahoo.co.in; corporatecare.[protected]@vodafone.com; nodal.[protected]@vodafone.com; gaurav.[protected]@vodafone.com; prashant.[protected]@vodafone.com; ; Subject: Fwd: Customer Greviance Since March'15 for [protected]; [Quoted text hidden] 12/16/2015 Gmail ­ Customer Greviance Since March'15 for [protected] https://mail.google.com/mail/u/0/?ui=2&ik=7f00f2a7eb&view=pt&search=inbox&th=151...⇄ 8/9 Abhishek Bansal Mon, Nov 30, 2015 at 3:38 PM To: nodal.[protected]@vodafone.com Cc: corporatecare.[protected]@vodafone.com, gaurav.[protected]@vodafone.com Dear Madam, You tried calling on the incorrect number, kindly follow the mail/subject at least, for the correct number which is [protected]. The other number does not belong top me. [Quoted text hidden] Johar, Manmeet Singh (UPE), Vodafone India Mon, Nov 30, 2015 at 7:11 PM To: Abhishek Bansal Cc: "[protected]@yahoo.co.in", UPE­CSG­CORPORATECARE, UPECS­NODAL, "Rajpal, Gaurav (UPE), Vodafone India", "Agarwal, Prashant (UPE), Vodafone India" I am on it….I’ll get back to you in next 2 days …. Regards, Manmeet Singh [protected] “Best is yet to come” Blackberry and data helpline number‐ [protected]/ 55666 National call Centre for COCP numbers‐ +[protected] Corporate call Centre for IOIP numbers‐ [protected] / 199 From: Abhishek Bansal [mailto:abhi.[protected]@gmail.com] Sent: Friday, November 27, 2015 8:14 PM To: Johar, Manmeet Singh (UPE), Vodafone India Cc: [protected]@yahoo.co.in; UPE­CSG­CORPORATECARE; UPE­CS­NODAL; Rajpal, Gaurav (UPE), Vodafone India; Agarwal, Prashant (UPE), Vodafone India [Quoted text hidden] [Quoted text hidden] [Quoted text hidden] Abhishek Bansal Mon, Dec 7, 2015 at 11:14 AM To: "Johar, Manmeet Singh (UPE), Vodafone India" Cc: "[protected]@yahoo.co.in", UPE­CSG­CORPORATECARE, UPECS­NODAL, "Rajpal, Gaurav (UPE), Vodafone India", "Agarwal, Prashant (UPE), Vodafone India" Mr Manmeet, It has been 6 days and your reply is still awaited. 12/16/2015 Gmail ­ Customer Greviance Since March'15 for [protected] https://mail.google.com/mail/u/0/?ui=2&ik=7f00f2a7eb&view=pt&search=inbox&th=151...⇄ 9/9 How much long do we need to wait for an issue resolution?? [Quoted text hidden] Thanks and Regards Abhishek Bansal Bansal Tea Products (P) ltd. +91 [protected] +91 [protected] Abhishek Bansal Mon, Dec 14, 2015 at 2:36 PM To: "Johar, Manmeet Singh (UPE), Vodafone India", [protected]@vodafone.com Cc: "[protected]@yahoo.co.in", UPE­CSG­CORPORATECARE, UPECS­NODAL, "Rajpal, Gaurav (UPE), Vodafone India", "Agarwal, Prashant (UPE), Vodafone India" Mr. Manmeet, With reference to our concall i would like to remind you again about the issues faced by us from your side. These issues have been dragged for more 6 months and there has been no so called corporate care. Bills for this month has been processed again and are processed as per the old plans. This is the last time i am trying to look for resolution as i am tired of mailing and calling you guys. Also Mr. Rupam the so called relationship manager is also kept in loop and can help you in case justification. For any further query call me on [protected]. [Quoted text hidden]

I converted my gujarat Airtel connection into Vodafone Postpaid connection and simply mentioned that I required Maharshtra Goa Sim .But they given me Mumbai circle Sim which roaming charges included in Vodafone Bill. When I called to them they said you did not activated Rome like home service after 2 month they informed me about this service . I have already lodged complaint against but they did not reply me yet, . Even I converted this postpaid connection into prepaid still my sim card is Mumbai circle and i am not able to avail any services of Maharshtra and Goa.