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Vodafone India Complaints & Reviews

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Updated: Apr 2, 2026
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S
shekhar1234gupta
from Delhi, Delhi
Dec 19, 2015
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Address: 632014

My mobile no is [protected]. I hv recharged Rs 2000/- dated 2nd dec'15 but not reached in my mobile account. Payment ID- EIDB [protected] Pls do needful on priority. Either refund the whole amount or add in my mobile account.
Vodafone India customer support has been notified about the posted complaint.
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    R. shanmugasundaram
    from Malappuram, Kerala
    Dec 19, 2015
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    Address: 642112
    Website: Vodofone postpaid

    I was intimated that two services are activated in my account one is Mobilemela service and the other is sometghing like hotspot service. i have not asked for any services and neither am i using them.. so i should not be charged extra for these services. it is very bad of such a reputed company as yours simply activates a service without the consent or the verification of the customer. i tried sending messages and the service number is not known to me. i sent immediate messages to 199 which confirmed that the services will be stopped. i dont understand why it takes such a long time to deactivate such a service which i have not asked for whereas you were more than eager to provide and charge me without any time delay is there a nexus between the concerned parties?
    Vodafone India customer support has been notified about the posted complaint.
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      D
      dhandoulat
      from Mumbai, Maharashtra
      Dec 19, 2015
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      Address: Mumbai City, Maharashtra, 400 089
      Website: www.vodafone.com

      Vodafone company is cheating their customers grabbing just money from them and not starting my above phone. Vodafone is mere a cheater company. I had paid the money to mobile store at Plot No. 18, Bhoj Mahal Building, VN Purav Marg, Chembur, Mumbai - 400071. I have paid them the required money needed to start my phone. Earlier for two times they had closed my mobile to give my above number to someone else. Though I have paid all money they are deliberately not starting my phone to grab my money and give my mobile to someone else. Such companies have no right to continue their offices in India. Ramesh Deshmukh
      Vodafone India customer support has been notified about the posted complaint.
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        N
        navrtn
        from Delhi, Delhi
        Dec 18, 2015
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        Address: 241001

        Please sir 2 3 dino se me Vodafone customer care me cal krta hu to cal nhi lgti h aisa kyu ho rha h agr mujhe koi information chahiye to cal krta hu cal Hi nhi lgti h plz sir is problem ka kuch solutions kijiye
        Vodafone India customer support has been notified about the posted complaint.
        Dec 18, 2015
        Updated by navrtn
        [protected] is num custmrcare me cal nhi lg rhi h please sir is problem kl jldi Hi solve kr dijiye plz plz sir
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          S
          s_narayanaswami
          from Chennai, Tamil Nadu
          Dec 18, 2015
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          Address: Chennai, Tamil Nadu, 600117

          I received a call from the Mobile number [protected]. I attended the call. At the time of receiving the call the lady told me we are calling from SBI credit card services. we need to verify your card details. Then Immediately I replied SBI credit card will not call and ask any details. why now required the details. they told me you have some reward amount Rs.4954/-- it has to deposit in your card account. so we r asking like she replied. With the believes I given alll the details. First they conformed my Date of birth. then the validity of the credit card. Verified the card number and CVV number. While asking CVV Number i inquired why should I tell the cvv number to credit my reward amount by you. she told me it is necessary. One more question also I asked her hoe will you remit this amount to my credit card. She told me It will deposit to your account. with in fraction of second she created OTP and forwarded to my mobile number and with another number she called me to my mobile number and told me to spell the OTP. The OTP number which i received in my mobile number I spelled. the OTP number is created by her. Even now also I received a call from her the same Mobile which is quoted [protected] 0320 PM AND 0326 PM.No document roof. only her mobile Number and the amount which is debited from from my SBI card Number 7992 Rs.4954/-Hence requesting stop the payment and get back me the amount Rs.4954/_Date of incident 18/DEC/2015.
          Dec 19, 2015
          Updated by s_narayanaswami
          TRANSACTION ALERT FROM SBI CARD
          Dear Cardholder,
          This is to inform you that,
          Transaction of Rs.4, 954.00 made on SBI Credit Card XX7992 at VODAFONE-BILLDESK on 18 Dec 15 .
          We hope this is in order. If not, please contact SBI Card Helpline at the earliest.
          We assure you of our best service at all times.

          MATER URGENT
          _________________
          Dear Sir
          I am not used any ware my sbi card.
          I received a call from my mobile. I attended it By that time I heard one lady voice and she told me we r calling from SBI credit card. we want to verify your card number. Please give us the details. I told her SBI credit card never verify. why you want the details. she replied you have pending rewards amount Rs. 4954/- with us. we want to remit it to your account. so we required the details.
          first asked my date of birth.
          credit card number
          then CVV number. While asking cvv number I questioned why you need my cvv number to credit my reward amount. It is necessary to conform the card is yours she told me..
          after receipt the details she created OTP number and debited Rs.4954/- from my credit card. Hence requesting you stop the payment or recover it from them.
          No evidence. what for this amount debited also unknown. I have only the mobile number who called me to my mobile number.
          call received Mobile Number is [protected].Rreceived calls 1. 13 pm, 1. 22 pm, 1 .23 pm, 3.20 pm 3. 26 pm to day 18/DEC/2015 She completed her looting at about 1.25pmon18/12/2015.
          Incident date 18th DEC 2015.

          OTP NUMBER CREATED BY HER IS 726216 AMOUNT LOOTED Rs.4954/- SBI CARD NUMBER 7992.
          HENCE REQUESTING YOU PLEASE STOP THE PAYMENT OR RECOVER IT IMMEDIATELY.
          WITH REGARDS
          NARAYANASWAMI S
          Credit card number : [protected]
          MOBILE NUMBER[protected]
          Dear Customer,

          Thanks for sharing your details. We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at [protected]@sbicard.com.
          Dear Customer,

          We tried to reach you at 2:18 PM but were unable to connect. Request you to mail us the suitable time to call to address your concern. Our email id is [protected]@sbicard.com
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            C
            chikki231
            from Delhi, Delhi
            Dec 18, 2015
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            Address: New Delhi, Delhi, 110019
            Website: vodafone

            On the 7th of Dec i went to pay my bill off rupees 1730 at the Vodafone care kalkaji at 9:28pm i payed the amount of 1500 rupees but the machine stopped and gave me a receipt of rupees 1000 and even a messaged popped on my cell phone for rupees 1000, that very moment i called 199 an had a talk with a very nice rep. naiem ahmed he was a good listener and helped me accordingly, even asked me to register a complain with the Vodafone care people, the next day on the 8th of DEC i went to the office and registered my complain, the girl named Neha told me the issue will be resolved within 72 hrs.As today is 18th and i even went went to Vodafone office kalkaji yesterday i;e on 17th they asked me for another 48hrs. I don't think that this is such a big problem that can not be resolved in over 10days of time.Iam so pissed with the not so courteous n bland behavior of the reps at the vodafone care
            Vodafone India customer support has been notified about the posted complaint.
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              K
              kalpesh swadas
              from Ahmedabad, Gujarat
              Dec 18, 2015
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              Address: Ahmedabad, Gujarat, 380001

              My card is fos demo card so this msg wii get (this card will issue for internal pourpus) what can i do to get a port coad replay in this number [protected]
              Vodafone India customer support has been notified about the posted complaint.
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                D
                drspkaran
                from Delhi, Delhi
                Dec 18, 2015
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                Resolved

                Address: 639002

                According to TRAI, I gave STOP sms to 1925 to deactivate my internet service. You did not deactivate my internet service, instead u deactivated my internet pack. When I activated it back my balance around 600 mb in my data pack has gone. I lost 600 MB because o[censored].According to TRAI, start or stop is meant for internet usage in main balance & not for data packs.For using data packs, its deemed to be restricted to the specified data volume or the specified period.But u r against the TRAI regln & u r cutting down the data pack & u r looting the data balance.I kindly request u to revert the data balance in my account.Now timebeing i recharged again for my internet usage. My mobile no[protected]
                Dec 21, 2015
                Complaint marked as Resolved 
                I was called from vodafone customercare .The problem was explained & now i was given 1GB with validity till Jan.17.Previously i was emailed from [email protected] for this forum to get my complaint resolved quickly.
                Vodafone India customer support has been notified about the posted complaint.
                same has been done with me also, wen i sent STOP meaasge to 1925 my internet services has been deactivated including my data pack which was more than 1 GB 3g data, lastly i had to send START message to 1925 to get my net activated, after activation my data which was more than 1 gb got lapsed...and i had been explained by customer care to set new data pack...these companies are violation the guidelines of TRAI, According to TRAI, start or stop is meant for internet usage in main balance & not for data packs.For using data packs, it deemed to be restricted to the specified data volume...my mobile no. [protected]
                same thing happen on [protected]...my plan not activated after Start 1925
                Hi,
                I have vodafone postpaid number, i faced same thing
                They have stopped mine data pack.
                All data gone.
                And now not getting data in future bill cycle.
                I have complained about it, they saying that you have forcefully stopped it, we can't recover it.
                No. [protected]
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                  K
                  kamlesh1997
                  from Jodhpur, Rajasthan
                  Dec 17, 2015
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                  Address: Jodhpur, Rajasthan, 342005

                  Vodafone care not responding my answer and call cut from line and my offer pack not activated from my mobile and i have rechrge for this but offer activated
                  Vodafone India customer support has been notified about the posted complaint.
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                    Rakesh Malagatti
                    from Bengaluru, Karnataka
                    Dec 17, 2015
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                    Address: 560075
                    Website: www.vodafone.in

                    Hello, I am unable to send sms to port out of vodafone. Mobile number to port: [protected] Number to contact me: [protected] Very bad Data coverage from vodafone Existing conplaints on data coverage never was resolved but always getting feedback calls, worst customer care service too. Not even closer to customer satisfactory level. I would not prefer anybody to use VODAFONE ever.. Atleast get the SMS service issue resolved.
                    Vodafone India customer support has been notified about the posted complaint.
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                      C
                      chk
                      from Bhopal, Madhya Pradesh
                      Dec 17, 2015
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                      I have Vodafone no [protected] since last four or five year..i want to port my sim but company don't provide me upc code for the porting purpose..whenever m call to customer care he told me ur sim is not a prepead sim so i dont able to provide u code but how this possible ... I was purches that sim by retailer shop ...so please provide me upc code...
                      Vodafone India customer support has been notified about the posted complaint.
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                        S
                        skumarsaini
                        from Mumbai, Maharashtra
                        Dec 17, 2015
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                        Bina jankari ke account se rupaye ke liye

                        Address: 341306

                        Vodafone company k dvara muje meri bina jankari ke .muje bina btaye mere account se rupaye kat liye gye..mere dvara shikayat karne par meri koi help nhi ki gyi. Muje bola gya aapki shikayat ki sunvayi ni ki jayegi. Senior officer aakash sharma ne badtmizi se bat ki. Aakash sharma backward man....
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                        gurpreet72
                        from Lonavla, Maharashtra
                        Dec 17, 2015
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                        Address: Faridabad, Haryana, 121008

                        Team @ Vodafone, Today my phone number ( [protected] ) got disconnected ( No Services ) . Am surprised that this was done without no prior intimation. No SMS No Mail No Call This is corporate connection and am leading Senior position . If this is the services you have ...I would recommend complete corporate to de-link all relationship with Vodaphone . With immediate effect please reinstall the services . Even I am unable to connect to call center . Regards Gurpreet Singh [protected]
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                          Kundan K
                          from Gurgaon, Haryana
                          Dec 17, 2015
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                          Address: New Delhi, Delhi, 110092
                          Website: www.vodafone.com

                          We have converted my postpaid connection into prepaid, But my security money not refunded till date. My mobile Number: [protected] email_Id: [protected]@gmail.com
                          Vodafone India customer support has been notified about the posted complaint.
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                            Anil Kumar7607
                            from Bhubaneshwar, Odisha
                            Dec 17, 2015
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                            Address: Ranchi, Jharkhand, 834003

                            I have got sim with number [protected] after submitting proper Photo iD Card and photo along with signature through a vendor at Hatia railway colony market.It was converted to micro sim and inserted in mobile on 16.11.2015 and it was not activated till 19.11.2015 thereafter vendor retained the sim for activation but not succeeded in getting activated .Thereafter it was returned with damaged sim and it was not displayed in my mobile.The sim was returned back to the vendor with one set of photo ID and photograph for new blank sim to get released.But no way it was served yet.Again one set document was asked and was provided for the same.I have not received the sim right now.Is it a mechanism exist to address my complain and for its redress-al? Please look-into it and kindly resolve.
                            Vodafone India customer support has been notified about the posted complaint.
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                              Arindom Banerji
                              from Pune, Maharashtra
                              Dec 17, 2015
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                              Address: 400607

                              I had 2 nos with Vodafone India, which i ported out on 2nd Oct 2015. Before porting, the rule is you have to clear all outstanding before they allow porting out. Today after 3 months of porting out, they are raising bills and asking me to pay Rs 10000 or they will get the line confiscated. My nos are [protected] and [protected] . I have spoken several times, send mails to their Applet ate authority but of no avail.
                              Vodafone India customer support has been notified about the posted complaint.
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                                salitha
                                from Nagpur, Maharashtra
                                Dec 17, 2015
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                                Address: Pune, Maharashtra, 412207
                                Website: www.vodafone.com

                                Hi, Since 12th Dec, 2015, Saturday I have been facing network issue in IVY Estate Wagholi. I am unable to make or receive calls with no access of mobile net. Till Friday the network was very strong and fast. It is not the problem with either phone or sim card as it works perfectly fine outside Wagholi. This has impacted my job, for I have to cover the US shift wherein I need to attend lot of conference calls. I raised a complaint with the customer care on 15th December, 2016 requesting them to look into this issue on top priority. However, till today I have not received any response from Vodafone. In turn I have been calling them on 198 and checking on the status. Unfortunately I get the standard statement that they are looking into the issue. Please refer to ticket #[protected]. Appreciate if someone responsible looks into the issue and understands the importance of customer satisfaction. Regards Salitha
                                Vodafone India customer support has been notified about the posted complaint.
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                                  NAVEEN KRISHNA ALLA
                                  from Mumbai, Maharashtra
                                  Dec 17, 2015
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                                  Address: Mumbai City, Maharashtra, 400076

                                  I converted my prepaid Vodafone number [protected] to post paid on date 27.11.15. I took Red plan 499, under this plan 1000 local + std minutes free + 1000 messages + 500 mb data. When i checked my first bill hey have charged me as 250 rs as monthly rental charges for 15 days, bu this plan offers 100 discount, monthly charges now 399, for 15 days it is around 200 rs but they charged me 241.45 rs. Here by i am attaching the bill, know how vodafone cheating the customers. After complaining they reversed the amount. But instead of 1000 minutes free, they have given 500 minutes only when i contacted the customer care executive he agreed with my point, took the complaint . complaint reference number is[protected]. he said within 2days amount will be reversed. but when i contacted today for the same they denying my complaint. how these telecom operators cheating by the name of offers. Hence, I am requesting TRAI should look into these matters, punish these cheaters with huge penality
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    owg345
                                    from Kanpur, Uttar Pradesh
                                    Dec 17, 2015
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                                    Address: New Delhi, Delhi, 110092

                                    Dear Sir/Madam, An amount of Rs.5000/- has been fraudulently got debited vide transaction no.[protected] on POS 22317740 at VODAFONE-BILLDESK MUMBAI IN TXN #[protected] ON 15.12.2015 at around 4:30 PM. Kindly stop the transaction and do not remit the amount to the person. I request you that on humanity ground kindly cancel the order having transaction number[protected] immediately and if it isn't cancelled I just want the number/account details on which the transaction take place so that the person can be put behind bars. Subodh Agrawal M-[protected]
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                                      Mruthyunjaya V
                                      from Mumbai, Maharashtra
                                      Dec 16, 2015
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                                      Address: Dharwad, Karnataka, 580004

                                      Dear Sir /Madam, My mobile number has been charged 75 rs for subscription of super models club, which I did not subscribe. Kindly help me to deactivate it and refund the amount ASAP. Thanks and Regards
                                      Vodafone India customer support has been notified about the posted complaint.
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